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Reviews of Hotel Sercotel Plana Suites

2 out of 5
Hotel Sercotel Plana Suites
Carrer de Luis Roig d' Alós, La Vall d'Uixo, Castelló

Reviews

9.4

Exceptional

Rating 10 - Excellent. 42 out of 56 reviews" "
Rating 8 - Good. 12 out of 56 reviews" "
Rating 6 - Okay. 1 out of 56 reviews" "
Rating 4 - Poor. 1 out of 56 reviews" "
Rating 2 - Terrible. 0 out of 56 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Norma V

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tha Hotel is very nice and worked for me
Stayed 1 night in May 2024

10/10 Excellent

Eran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Recepción Plana Suites on 25 Apr 2024
Muchas gracias por su comentario y puntuación.Saludos.

10/10 Excellent

Qiang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel.
Stayed 1 night in Dec 2023
Response from Recepción Plana Suites on 11 Jan 2024
Thanks for your visit and comment.

10/10 Excellent

Luke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for one night for the MotoGP, (as was apparent at breakfast that a few others were doing) The hotel was actually lovely! Very clean and tidy, had everything we needed for the night. The breakfast was very reasonably priced. Late check out time. We enjoyed our stay here very much and would definitely stay again.
Stayed 1 night in Nov 2023
Response from Recepción Plana Suites on 7 Dec 2023
Many thanks for your feedback!We'll be waiting for your next stay!

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Recepción Plana Suites on 7 Dec 2023
Muchas gracias por su puntuación!

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stopover to visit the caves de san jose
Super new, clean and functional. Was on a stopover to visit the Caves the next day. Great base, would also suit a family as the suites have cooking facilities etc. It was a bit basic on a comfort level e.g. IKEA bed type setup but fine for an overnight. In the evening there's some vending machines for basic snacks. You're a little on the outskirts of town for dining. There are supermarkets and gas stations in the vicinity. Would certainly recommend for a quick stopover. Great value compared to Valencia and only 30-40 mins drive away.
Stayed 1 night in Oct 2023
Response from Reception HPS on 30 Oct 2023
Thank you very much. Best Regards

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Granada
Good location. Friendly, clean. Would recommend.
Stayed 1 night in Oct 2023
Response from Reception HPS on 30 Oct 2023
Thank you very much. Best Regards.

10/10 Excellent

Melissa

Excelent aparthotel, very clean and modern. We have everything for a great time
Stayed 2 nights in Jul 2023
Response from Recepción on 6 Aug 2023
Thank you very much for your visit and for your comment. A cordial greeting. Sincerely, the staff of the Hotel Plana Suites.

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little gem outside Valencia
What a fantastic hotel. Our apartment was amazing and spotlessly clean. The service especially in the morning was outstanding. Breakfast had everything you wanted including vegan, vegetarian and gluten free options. Thank you!!!
Stayed 1 night in Jul 2023
Response from Recepción on 6 Aug 2023
Thank you very much for your visit and for your comment. A cordial greeting. Sincerely, the staff of the Hotel Plana Suites.

10/10 Excellent

Alberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo perfecto
Stayed 2 nights in May 2024
Response from HPS on 25 May 2024
Gracias por su valoración!

10/10 Excellent

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El desayuno muy recomendable y el servicio muy agradable.
Stayed 1 night in May 2024
Response from Recepción Plana Suites on 25 May 2024
Gracias por su valoración!

10/10 Excellent

Dolores

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
La ubicación del hotel no me gusto mucho, lejos del pueblo y con pocos servicios cerca para ir sin coche. es necesario cogerlo si quieres ir a algún sitio…. El hotel fantástico, la única pega es la ubicación.
Stayed 2 nights in Apr 2024
Response from HPS on 29 Apr 2024
Gracias por su comentario!Efectivamente estamos en las afueras de la población, pero en una zona muy tranquila.Saludos!

10/10 Excellent

Meng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from HPS on 11 Apr 2024
Gracias por su comentario, esperamos volver a verle pronto. Un cordial saludo.

10/10 Excellent

Juman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from HPS on 4 Feb 2024
Muchas gracias por su comentario y puntuación.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien
Un hotel muy bueno, cómodo y calidad igual a los otros sercotel
Stayed 1 night in Jan 2024
Response from Recepción Plana Suites on 11 Jan 2024
Muchas gracias por su visita y comentario.

10/10 Excellent

Belen

Stayed 1 night in Dec 2023
Response from Recepción Plana Suites on 11 Jan 2024
Muchas gracias por su visita y puntuación.

10/10 Excellent

Pablo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Recepción Plana Suites on 26 Dec 2023
Gracias por su puntuación.Un saludoHPS

10/10 Excellent

Araitz

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Es muy tranquilo y todo nuevo. El buffet pequeño pero me ha encantado. La zona es muy tranquila por lo que no hay nada de ruido.
Stayed 2 nights in Nov 2023
Response from Recepción Plana Suites on 7 Dec 2023
Muchas gracias por sus comentarios!

10/10 Excellent

Enric

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Me encontré un tanga usado del anterior huésped en la habitación
Stayed 1 night in Nov 2023
Response from Recepción Plana Suites on 7 Dec 2023
Estimado Enric!Lamentamos lo ocurrido, estamos trabajando para mejorar la calidad del servicio ofrecido en nuestro hotel.Un saludo!

8/10 Good

jérémy

Stayed 3 nights in Nov 2023
Response from Recepción Plana Suites on 26 Dec 2023
Gracias por su puntuación.Un saludoHPS

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Recepción Plana Suites on 7 Dec 2023
Muchas gracias por su puntuación!

10/10 Excellent

José Ramon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TRATO INMEJORABLE DESDE EL PRIMER CONTACTO TELEFÓNICO.FLEXIBILIDAD Y ACOPLAMIENTO A TODO LO SOLICITADO POR NUESTRA PARTE.SIN DUDA, VOLVERÉ A REPETIR MI ESTANCIA!!
Stayed 1 night in Oct 2023
Response from Recepción Plana Suites on 30 Oct 2023
Muchas gracias por su visita y comentario. Esperamos volverle a ver pronto. Un cordial saludo.

8/10 Good

Franck

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Reception HPS on 30 Oct 2023
Thank you very much. Best Regards

8/10 Good

REVERDY

Stayed 1 night in Oct 2023
Response from Reception HPS on 30 Oct 2023
Thank you very much. Best Regards

10/10 Excellent

Jawad ahmed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Reception HPS on 30 Oct 2023
Thank you very much. Best Regards.

10/10 Excellent

Francisco Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Reception HPS on 30 Oct 2023
Thank you very much. Best Regards.

10/10 Excellent

Juliana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena elección
Toda una sorpresa las instalaciones súper bien equipadas, todo nuevo y muy moderno. Los detalles hacen toda la diferencia. Muy acogedor y todo el personal igualmente amable. Sin dudar volveremos!
Stayed 2 nights in Oct 2023
Response from Recepción Plana Suites on 16 Oct 2023
Muchas gracias por su visita y comentario. Esperamos volverle a ver pronto. Un cordial saludo. Recepción Plana Suites.

10/10 Excellent

Miriam, Salinas Puerto Rico

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar tranquilo. Habitaciones Expectaculares, Ideal para familias. Habitaciones 2 dobles separadas. Personal 100/100. Desayuno Riquísimo una amplia variedad a escoger.
Stayed 1 night in Sep 2023
Response from Recepción Plana Suites on 28 Sept 2023
Muchas gracias por su visita y comentario. Esperamos volverle a ver pronto. Gracias, un saludo.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Mesa de trabajo muy pequeña para hotel de negocios y no dan cenas estando alejado del Pueblo. Es comodo aparcas gratis, wifi rapida y habitacion limpia y tv grande. Desayuno completo.
Stayed 1 night in Sep 2023
Response from Recepción Plana Suites on 28 Sept 2023
Muchas gracias por su visita y comentario. Esperamos volverle a ver pronto. Gracias, un saludo.

10/10 Excellent

Tommaso

Stayed 1 night in Sep 2023
Response from Recepción Plana Suites on 28 Sept 2023
Muchas gracias por su visita y comentario. Esperamos volverle a ver pronto. Gracias, un saludo.

8/10 Good

Jacek

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023
Response from Recepción Plana Suites on 28 Sept 2023
Muchas gracias por su visita. Esperamos volverle a ver pronto. Gracias, un saludo. Recepción Plana Suites.

10/10 Excellent

Dorthe

Stayed 1 night in Sep 2023
Response from Recepción Plana Suites on 8 Sept 2023
Esperamos verles de nuevo pronto. Gracias por su puntuación. Saludos.

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Las habitaciones muy acogedoras
Stayed 3 nights in Aug 2023
Response from Recepción Plana Suites on 5 Sept 2023
Muchas gracias. Saludos

10/10 Excellent

Pilar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A falta de nevera, bien!!
La descripción de la habitación en la página induce a error. Pone minibar y no hay ni una triste nereverita y tb poner utensilios de cocina y nada de nada. Como hay apto con cocina te confunde. En las habitaciones no debería de aparecer ese apartado. Por lo demás muy bien. Habitación práctica , colchón cómodo. Baño moderno.
Stayed 3 nights in Aug 2023
Response from Recepción Plana Suites on 5 Sept 2023
Gracias por su comentario. Efectivamente, sólo las habitaciones tipo suite tienen cocina y nevera. Estamos trabajando en segmentar tipo de habitación con foto real. Saludos.

8/10 Good

Luis

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
El hotel estab bastante bien.lo único extraño que la alarma de incendios sonó en nuestra habitación sin haber nada de humo y sin ninguna explicacion
Stayed 4 nights in Aug 2023
Response from Reception HPS on 30 Oct 2023
Gracias por su comentario. Alguien habría fumado, si no es su habitación en otra y suena por seguridad en todo el hotel. Saludos.

10/10 Excellent

Cesar

Travelled with family
Liked: Property conditions & facilities
Muy bonito el hotel
Stayed 1 night in Aug 2023
Response from Recepción Plana Suites on 5 Sept 2023
Muchas gracias. Saludos.

10/10 Excellent

Hamel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel confortable
Hôtel très propre et très confortable à 30 min de l’aéroport donc parfait
Stayed 1 night in Aug 2023
Response from Recepción Plana Suites on 5 Sept 2023
Merci beaucoup. Salut.

8/10 Good

Mar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Recepción Plana Suites on 5 Sept 2023
Gracias. Saludos.

10/10 Excellent

Sanae

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hôtel, j'ai pris une suite familiale avec 2 chambres et un coin cuisine, climatisation Tout était parfait. Il y a une piscine et possibilité de prendre le petit-déjeuner. Personnel souriant et à l'écoute
Stayed 1 night in Aug 2023
Response from Recepción Plana Suites on 5 Sept 2023
Merci beaucoup. Salut.

8/10 Good

Marta Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Recepción Plana Suites on 23 Aug 2023
Gracias!Saludos

4/10 Poor

Morgan

Liked: Cleanliness, staff & service, room comfort
Mitigée
Nous avions demandé une chambre deux lits simple, on s'est retrouvé avec un lit double, impossible de nous trouver une solution. Si on demande 2 lit simple, c'est parce qu'il y a bien une raison à ne pas dormir avec la personne qui nous accompagne (exemple ton patron !). A part ça, le personnel était top et le lieu très bien entretenu.
Stayed 3 nights in Aug 2023
Response from Recepción on 22 Aug 2023
Merci pour vos commentaires, ils nous aident à grandir et à améliorer les choses chaque jour.Salutations!

10/10 Excellent

Adriana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel nuevo, súper limpio, las habitaciones son comodisimas , la ropa de cama y almohadas de buena calidad, está muy cerca de las cuevas de San José a 8 minutos en coche. También tiene cerca restaurantes. El personal es amable y tiene una pequeña piscina para refrescarse. Si tendría que quedarme de nuevo en esa zona no dudaría en volver a alojarme allí.
Stayed 1 night in Aug 2023
Response from Recepción Plana Suites on 23 Aug 2023
Muchas gracias por su comentario y puntuación. Saludos.

10/10 Excellent

Damien

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super appart hôtel je recommande
Super appart hôtel. 2 chambres avec 1 un grand lit et bureau 1 seconde avec 1 lit simple et petit bureau Salon cuisine (très bien équipée) canapé 2 places très confortable. Un bassin détente très agréable Personnel très sympa !
Stayed 2 nights in Aug 2023
Response from Recepción on 13 Aug 2023
Merci beaucoup pour vos commentaires.A BIENTOT!

10/10 Excellent

Yousra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super séjour de 3 jours dans cet hôtel, tout le personnel (femme de ménage, réceptionniste..) est chaleureux et très accueillant. Vous trouverez dans cet hôtel une piscine extérieure avec une terrasse extérieure.
Stayed 3 nights in Aug 2023
Response from Recepción on 13 Aug 2023
Merci beaucoup pour vos commentaires.A BIENTOT!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe hôtel
Stayed 4 nights in Aug 2023
Response from Recepción on 13 Aug 2023
Merci beaucoup pour vos commentaires.A BIENTOT!

10/10 Excellent

Nelson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bonita experiencia...
Stayed 1 night in Jul 2023
Response from Recepción on 6 Aug 2023
Muchas gracias por su visita y por su comentario. Un cordial saludo. Atentamente el personal del Hotel Plana Suites.

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo fue super bien .
Stayed 1 night in Jul 2023
Response from Recepción on 6 Aug 2023
Muchas gracias por su visita y por su comentario. Un cordial saludo. Atentamente el personal del Hotel Plana Suites.

10/10 Excellent

geoffrey

Stayed 1 night in Jul 2023
Response from Recepción Plana Suites on 23 Aug 2023
Gracias!Saludos

10/10 Excellent

Leida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Recepción on 6 Aug 2023
Muchas gracias por su visita. Un cordial saludo. Atentamente el personal del Hotel Plana Suites.

8/10 Good

José Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Correcto
Buena
Stayed 1 night in Jul 2023
Response from Recepción on 6 Aug 2023
Muchas gracias por su visita y por su comentario. Un cordial saludo. Atentamente el personal del Hotel Plana Suites.