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Reviews of Hotel De La Vieille Tour

3 out of 5
Hotel De La Vieille Tour
Grand-rue 43, La Tour-de-Peilz, VD

Reviews

7.6

Good

Rating 10 - Excellent. 12 out of 74 reviews" "
Rating 8 - Good. 42 out of 74 reviews" "
Rating 6 - Okay. 13 out of 74 reviews" "
Rating 4 - Poor. 6 out of 74 reviews" "
Rating 2 - Terrible. 1 out of 74 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Lh, Montreal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is ok, very clean and the staff is friendly but it is Noise during the night
Stayed 1 night in Sep 2019
Response from Hôtel de la Vieille Tour on 24 Sept 2019
Dear Guest, Thank you for choosing our establishment for your stay and for your commentaries. It would be a pleasure welcoming you again in our hôtel. Best regards,

6/10 Okay

PETER

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel ownership changed recently and we've been told that a lot of refurbishments are planned. That said, the person at reception was extremely helpful. We had a booking for 2 nights. First night (at the front) was in a very noisy and extremely hot room. Without any problems the man at reception moved us to another room with windows on the side which was much quieter. Bathroom facilities were good. Nice strong shower !! Breakfast was simple and adequate. Location for the Montreux Jazz and the Fete de Vignerons (later in July'19) is excellent and Free tickets for Public Transport !!!
Stayed 2 nights in Jul 2019
Response from César on 22 Jul 2019
Dear Guests, We thank you for your comment and it was a pleasure having you with us. Best Regards Hôtel de la Vieille Tour.

6/10 Okay

SIVARAJ

Disliked: Property conditions & facilities, room comfort
Vevey trip
No AC or fan.. during summer it is horrible
Stayed 2 nights in Jun 2019
Response from Hôtel de la Vieille Tour on 3 Jul 2019
Dear client, I understand that was very hot, but as we explained to you, Air Conditioner are included in hotels with more than 3 stars and the price of the hotel is according to the facilities. Anyway, we tried to do our best offering you a ventilator... I hope to see you again in another season. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quite, VERY CLEAN, comfortable bed. Didn't like the flannel-like sheets. It's always hard to decide where to stay, but this was great!
Stayed 1 night in Mar 2019
Response from Sanaa on 7 May 2019
Thank you for your feedback and we were happy to have you at our facility.

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018
Response from Valérie on 3 Oct 2018
Bonjour Monsieur et merci pour votre évaluation. Cordialement

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Friendly staff, clean room. A bit outdated bathroom, but everything was clean and tidy. Located by bus stop making it easy to access both Vevey and Montreux.
Response from Valérie on 25 Apr 2018
Dear Sir, Dear Madam, Thank you for taking time to review your stay. We hope to see you again. Kind regards La Direction

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Response from Valerie manager on 5 Dec 2015
Thank you for your opinion. It would have been nice to have more details to help us improve. Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place for a price, good access everywhere
Very nice rooms, but rooms on the first floor have windows at the street level, which makes it a bit noisy and not exactly convenient privacy-wise. The clock on the tower across the street makes a lot of noise, so you can't leave the windows open during the night (there's no A/C). Parking garage next to the supermarket across the street is really convenient and relatively inexpensive (5 CHF overnight parking).
Response from Valerie manager on 22 Aug 2015
Dear Sir, Dear Madam, Thank you for your comment. We would be happy to welcome you again. Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and convenient place to stay
The customer service was nice and did their job well. The room is clean and nice. The only problem I had was with the noise from the ongoing music from next door like the bar, but it was not that loud and I just put on ear plugs to solve the problem. It was an ideal place to be in since my girlfriend lives close by and was easy to get to ther places in Switzerland from there.
Response from Hotel manager on 12 Mar 2015
Thank you for your comment and we'll be happy to see you again

2/10 Terrible

Christophe, Cologne, Germany

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away!
La Tour-de-Peiltz is one of several glorious, historic locations on Lac Leman (Lake Geneva). This hotel is close to the town's lakeside castle, and the promo leads one to expect something pretty special. It turns out to be basically a beery pub with a few rooms! Reception is dark and dingy, and the welcome of the rude, unfriendly "what are you doing here interrupting my day?" variety. The "hotel" fronts on the main bus-stop of the town, so that there is absolutely no parking or unloading facility. There is no help, and no assistance was offered. Rooms are basic and uninviting; what was described and booked as a "Junior Suite" turned out to be a dark single room with a third bed jammed into a corner. I asked to see an alternative, and took a cheaper room that was at least not worse, on the second floor. Were it not for the credit card guarantee, I would not have stayed at all. As it was, the receptionist argued with my canceling the second night that had been reserved, but I eventually won out and moved to a beautiful, Michelin-starred Inn at Morges for the following night. At the price level of the "Hotel de la vieille Tour", the rude, ungraceful reception and poor facility are nothing short of disgraceful. There doesn't seem to be anything else in La Tour de Peiltz itself; so, stay a mile or so away at the Trois Couronnes in Vevey. Or stay in Montreux. But whatever you do, STAY AWAY from this property!
Response from Valerie manager on 11 Apr 2015
We're sad that you didn't enjoy your stay in our hotel but you can't compare a five stars hotel as the Hotel des 3 Couronnes with a three stars as ours. The prices are totally different, aren't they ?

10/10 Excellent

Laura, BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best choice for our plans!
I would recommend this hotel to all visitors in the area Great location and service. Don't hesitate to stay there.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Kurt

Liked: Cleanliness
Disliked: Room comfort
Das Hotel hat einige Mängel
Die Besetzung der Rezeption ist mangelhaft. Der Gast muss sich dem Hotel anpassen???? Dass das Hotel Vieille Tour ein Garni-Hotel ist, wird ist auf dem Buchungstool nicht ersichtlich. Gepäckauslad vor dem Hotel ist unmöglich.
Stayed 2 nights in Apr 2021
Response from Hôtel de la Vieille Tour on 27 Apr 2021
Bonjour Monsieur, Nous vous remercions pour votre retour. Au vu de la situation sanitaire, notre réception fonctionne avec des horaires restreint. Votre arrivée a eu lieu un jour où celle-ci était fermée. Malgré sa fermeture, nous avons tout fait pour vous accueillir de la meilleure des façons. Contrairement à ce que vous affirmez, nous nous sommes adapté à votre séjour. Nous avons accepté que le paiement de la chambre soit fait au check-out, car vous ne pouviez passer à la réception pendant les horaires d'ouverture. L'accès à notre hôtel donnant sur la rue principale, un arrêt de quelques minutes sur le côté de la route est possible, ce qui vous permet de déposer vos bagages dans notre hall d'entrée. Nous sommes bien entendu à votre disposition pour tout complémentent d'informations. Cordialement, La réception HVT

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Sauber, preiswert, freundlich. 80er Jahre Stil.
Gutes Preis-/Leistungsverhältnis, freundlicher Service. Die Zimmer waren im 80er-Stil, die Möbel nicht sonderlich hochwertig. Definitiv nicht unser Geschmack. Alles sehr sauber und nichts defekt.
Stayed 2 nights in Apr 2021
Response from Hôtel de la Vieille Tour on 27 Apr 2021
Bonjour, Nous vous remercions pour votre commentaire, votre satisfaction nous tiens à cœur. Nous avons été ravis de vous compter parmi nos clients et serions heureux de vous accueillir une nouvelle fois. Cordialement, La réception HVT

8/10 Good

Christoph

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Heike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches Personal, welches einem bis aufs Zimmer begleitet
Stayed 3 nights in Aug 2019
Response from Hôtel de la Vieille Tour on 2 Oct 2019
Cher client, Nous vous remercions de vos commentaires, et c'est avec plaisir qu'ont vous accueillera une prochaine fois dans notre hôtel. Meilleures Salutations

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2019
Response from Hôtel de la Vieille Tour on 18 Aug 2019
Cher Client, Merci de votre rating et d'avoir séjourné dans notre établissment. C'est avec grand plaisir qu'ont vous accueillera une prochaine fois dans notre hôtel.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Sehr ruhiges Zimmer zum Garten. Zentral gelegen. Mit etwas Glück Parkplatz in Tiefgarage.
Stayed 1 night in Aug 2019
Response from Hôtel de la Vieille Tour on 17 Aug 2019
Cher client, Nous vous remrcions de vos commentaires, et aussi d'avoir choisi notre établissement pour votre séjour. Ce fût un plaisir de vous avoir dans nôtre hôtel et ça sera a nouveau un plaisir de vous accueillir chez nous. Cordialement,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2019
Response from Hôtel de la vieille Tour on 31 Jul 2019
Cher Client, Tout d'abord merci d'avoir chouis notre établissment pour votre séjour, et merci beaucoup de votre commentaires. Au nom de tous les collaborateurs,un grand merci et au plaisir de vous accueillir une nouvelle foris dans notre etaàblissement.

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Hotel de la Vieille Tour on 31 Jul 2019
Cher client, Au nom de toute l 'equipe merci de vos aimables commentaires. Nous étions ravis de vous dans notre établisement. Et ca sera toujours un en0rme plaisr de vous accueillir une fois de plus chez nous. Merci encore, nous vous souhaitons une excellente journée.

6/10 Okay

Gustav

Liked: Cleanliness, staff & service, property conditions & facilities
Nära Vevey & sjön
Hotellet ligger på gångavstånd till Vevey och man följer strandpromenaden. Badplats med både en liten strand och badstegar ligger i princip rakt nedanför hotellet för den som vill bada i Genèvesjön. Receptionisten som var där när vi checkade in var välkomnande och service-minded. Andra gav ett sämre intryck och det var oklart om de ens arbetade där. Säkerhetsboxen var inte fastskruvad samt ur funktion. Bör åtgärdas.
Stayed 2 nights in Jul 2019
Response from Hotel de la Vieille Tour on 1 Aug 2019
Dear Mr Gustav, We thank for your commentaries, suggestions and remarks, always good to know so we can offer an even better service. please know that all the staff was glad to be of service and we hope to welcome you again soon. Best regards

8/10 Good

Verified traveller

Travelled with partner
Rien de particulier, hôtel très simple mais correct
Stayed 1 night in Jul 2019
Response from Hôtel de la Vieille Tour on 24 Jul 2019
Chers clients, Nous vous remrcions votre commentaire, ansi que votre choix. Au plaisir de vous accueillir une prochaine fois dans notre établissment. Cordialement,

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gute Lage für Ausflüge in de Laveaux. .Aufmerksames Personal. Sauber.
Stayed 1 night in Jun 2019
Response from Hôtel de la Vieille Tour on 4 Jul 2019
Merci d'avoir séjourné dans notre établissement. Nous apprécions vos commentaires !

10/10 Excellent

Jean-Yves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Sanaa on 12 Jun 2019
Merci beaucoup pour cette note encourageante, et au plaisir de vous recevoir bientôt.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019
Response from Sanaa on 12 Jun 2019
Merci beaucoup pour cette note encourageante et au plaisir de vous recevoir bientôt.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Sanaa on 7 Jun 2019
Merci pour votre commentaire et sommes heureux de vous recevoir prochainement.

10/10 Excellent

Aline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from Sanaa on 2 Jun 2019
Merci beaucoup pour votre note, et nous sommes heureux de votre satisfaction . Au plaisir de vous recevoir trés bientôt.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Sanaa on 13 Jun 2019
Merci pour votre note encourageante et au plaisir de vous recevoir une prochaine fois.

10/10 Excellent

Verified traveller

Liked: Staff & service
Stayed 1 night in May 2019
Response from Sanaa on 8 May 2019
Merci beaucoup pour cette note encourageante et au plaisir de vous recevoir prochainement

8/10 Good

caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Sanaa on 6 May 2019
Merci pour cette note encourageante et au plaisir de vous recevoir prochainement

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Incorrect check in hours
The check in hours mentioned are incorrect, and if you get unlucky you have to wait a day to get into the hotel and get your room. And the staff seem uninterested in updating the correct hours.
Stayed 2 nights in Apr 2019
Response from Sanaa on 7 May 2019
Hello Mrs, Mr, I am sorry for this comment, and thank you for your return. We welcome our guests at reception from 14:00 to 22:30. Beyond these times we have implemented a process that allows the customer to return directly to the hotel and then his room. It takes a few minutes but not a day. We are very attentive as evidenced by hundreds of comments. We invite you once again to come, certainly you will change your mind. I wish you an excellent day and I look forward to seeing you soon.

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Bella camera con piccolo terrazzo! Apprezzata la macchinetta per il caffè
Stayed 1 night in Apr 2019
Response from sanaa on 4 May 2019
Il tuo commento ci ha reso felici. Grazie mille ea presto. Sanaa

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019
Response from Sanaa on 13 Jun 2019
Merci beaucoup pour votre gentiellesse et au plaisir de vous recevoir prochainement. Sanaa

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Mar 2019

4/10 Poor

Deborah, Chile

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Hitel malo
Mala la atención. Sábanas viejas e incomodas (llenas de motas). Desayuno sin variedad. Fruta verde e incomible.
Stayed 3 nights in Jul 2018
Response from Valerie on 8 Aug 2018
Dear Sir, Dear Madam, thank you for your review

8/10 Good

Joan, Barcelona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un hotel situado en el centro de la ciudad,
lViaje para ir a ver a familia que vive en La Tour de Peilz.
Stayed 6 nights in Jun 2018
Response from Valerie Isabella, Manager on 2 Jul 2018
Dear Madam, Thank you to taking time to request your stay in our hotel. We will be glad to see you again in La Tour-de-Peilz. Regards

4/10 Poor

No grazie, Roma

Disliked: Cleanliness, property conditions & facilities, room comfort
Albergo basic,camera sulla strada!!
Triste,malgrado bar accanto gentile.Da non ripetere
Stayed 1 night in May 2018
Response from Valérie on 15 May 2018
Madame, Monsieur, Nous sommes désolés que votrelogement n'es pas répondu à vos attentes. Toutefois, nous vous informons que nous disposons de chambres donnant sur le Jardin sans aucune route. Cordialement La Direction

8/10 Good

Verified traveller

Liked: Cleanliness
Response from Valérie on 13 May 2018
Madame, Monsieur, Toute l'équipe vous remercie pour votre évaluation et se réjouit de vous accueillir à nouveau. Cordialement La Direction

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017
Response from Valerie manager on 12 Dec 2017
Dear Sir, Dear Madam, Thank you for your comment and taking time to review your stay. We hope we'll see you again. Kind regards V. Isabella, Manager

8/10 Good

Marie, Avignon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel accueillant
Exactement , les services hôteliers que nous souhaitions.... accueil, discrétion, présence - Merci et à bientôt...
Stayed 1 night in Nov 2017
Response from Valerie on 2 Dec 2017
Madame, Nous vous remercions d'avoir choisi notre établissement pour votre séjour dans la région et serions ravis de vous accueillir à nouveau. Cordialement La Direction

8/10 Good

Björn

Liked: Staff & service, room comfort
Im Grunde tip top
Stayed 4 nights in Oct 2017
Response from Valerie manager on 30 Oct 2017
Dear Sir, We thank you for staying recently at the Hotel de la Vieille Tour and for taking the time to review your stay. We hope to see you soon again in La Tour-de-Peilz. Kind regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Bardzo blisko jeziora
Świetna lokalizacja, zaledwie 3 min spacerem do brzegu jeziora. Hotel czysty, oferuje dosyć skromne śniadanie.
Response from Valerie manager on 24 Mar 2017
Dear Sir, Dear Madam, We thank you for staying recently at the Hotel de la Vieille Tour and for taking the time to review your stay. We hope to see you soon again in La Tour-de-Peilz. Kind regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 6 Dec 2016
Madame, Monsieur, Nous vous remercions du temps consacré à votre évaluation et serions ravis de vous accueillir à nouveau dans notre établissement. Cordialement La Direction

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
C.S.
Super Service. Gute, sehrsaubere und ruhige Zimmer. Lage super Zentral und nur 2 min vom See.
Herzlichen Dank für Ihren Aufenthalt im Hotel de la Vieille Tour und für die Zeit die Sie sich genommen haben um diesen Bericht zu schreiben. Wir freuen uns dass Sie die Lage genossen haben. Wir würden uns freuen Sie bald wieder bei uns als Gast begrüssen zu dürfen. Mit freundlichen Grüßen.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Pas loin du lac. Grande chambre. Salle de bain un peu vieillotte.
Response from Valerie manager on 9 Jan 2016
Merci pour votre commentaire, nous nous réjouissons de vous accueillir à nouveau dans notre établissement. Cordialement.

8/10 Good

Alisson, Lille

Liked: Staff & service, property conditions & facilities, room comfort
Hotel pratique
Sur les hauteurs d'Evian. Studios équipés de kitchenette. Wifi a disposition dans tout l'hotel. Parking gratuit.

4/10 Poor

Carlo, Parma

Disliked: Cleanliness, property conditions & facilities, room comfort
albergo deludente
camera non fumatori ma con forte odore di fumo (impossibile toglierlo aprendo la finestra). Hotel situato sopra un night club che suona musica fino a tarda notte

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Super nice hotel in latour, cleane and simple
Response from Valerie manager on 5 Feb 2015
Thank you for your comment. We'll be very glad to see you again.