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Reviews of Apart Hotel y Cabañas Vegasur

3 out of 5
Apart Hotel y Cabañas Vegasur
Los Arrayanes Poniente, 0200, (Av. del Mar altura 4100), La Serena, Coquimbo

Reviews

8.6

Excellent

Rating 10 - Excellent. 45 out of 92 reviews" "
Rating 8 - Good. 32 out of 92 reviews" "
Rating 6 - Okay. 12 out of 92 reviews" "
Rating 4 - Poor. 1 out of 92 reviews" "
Rating 2 - Terrible. 2 out of 92 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

cristian

Liked: Cleanliness, room comfort
Great place
Nearly to the beach. Confortable place
Stayed 2 nights in Oct 2021

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Catherine on 27 Apr 2019
Thank you for giving us your review. We are glad you enjoyed your time with us and we hope you visit us again. Best regards,

8/10 Good

Jaime and Keke, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice, close to beach, and clean. Problem with bill
Prtoblem with bill have to pay Chilean Tax of 19% included in Quote of $122.40US Foreigner that pay in US $ do not pay, please correct and CR. to my Acc. Thanks, otherwise you must especify that price does not include all Taxes. We stay another night extra and we Paid only $51US, no Tax. Also what you show in the picture is not what yo get, we requested a proper room and they willingly acomodated us with no problem.

6/10 Okay

Bruno

Liked: Cleanliness, staff & service
Confortable place to sleep
Bathroom had a little of humidity and the tube was a little small, overall it's ok, I would give them 2.9 stars under a 5 stars accommodation ranking. If they solve the bathroom problems and the different rates for solo or couples I think they can reach 3 stars at least for me

6/10 Okay

Hamid

Liked: Cleanliness, staff & service
Good, but require a serious update
I spent 3 days in this place. The location is few meters from a nice beach. The staff is welcoming and professional. The included breakfast is good. But the furnitures and the buildings require a serious update.

6/10 Okay

Jonathan

Disliked: Property conditions & facilities, room comfort
Not what we expected in the photos
This place was disappointing. There is no wifi reception in the room even though we were very close to the reception area. At night there was a pump sound close to the room. We had to call the reception both nights to turn the machine off in order to sleep. The hotel was conveniently located to bars and restaurants along the beach.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice family units on La Serena Beach
Vegasur cabanas are a great spot near La Serena's beach. Although the beach itself is not fantastic, La Serena is still a good seaside destination. Many restaurants nearby offer great food (seafood and meats alike), but the street where Vegasur is located is not fully tarred and was a huge mess after heavy rain overnight. Breakfast is okay, nothing to rave about. Staff are very helpful: kids can play table tennis and soccer for free, and bikes are available for a good ride along the beach to Coquimbo. A side trip to Vicuna on the Elqui Valley is highly advisable if driving.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good with some limitations
Everything was fine except for lack of warm water in shower and WiFi only accessible in lobby/restraunt area. Again a fine place to stay but with these dtawbacks. Intelligent english-speaking taxi driver even said it was a good choice.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
This hotel need complete refurbishment.
Very dated rooms (1970s). Awful restaurant. Good grounds. The staff are helpful, but the rooms need total refurbishment. We had an evening meal at the hotel restaurant, but soon regretted it. The food was so salty as to be inedible, the service was non existent until I complained. I would be reluctant to stay here again unless some money was spent on modernising the rooms.

10/10 Excellent

Jorge

Stayed 1 night in Jul 2023
Response from Catherine on 7 Jul 2023
Muchas gracias Jorge, por dejarnos su evaluación.Nos alegra que disfrutara de su estadía con nosotros y esperamos nos vuelva a visitar.

8/10 Good

Juan Felipe

Stayed 1 night in Jan 2023

8/10 Good

Martin

Liked: Cleanliness, room comfort
LINDA EXPERIENCIA, HERMOSO RECINTO.
LIMPIEZA BUENA, NO TENGO REPAROS AL RESPECTO.
Stayed 3 nights in Aug 2022

10/10 Excellent

Nicolas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Muy lindo y el.peesonal super agradable, no tiene wifi ( solo un detalle.menor) todo super bien
Stayed 2 nights in Jul 2022
Response from Catherine on 26 Jul 2022
Muchas gracias Nicolás por dejarnos su comentario. Nos alegra que disfrutara de su estadía y esperamos nos vuelva a visitar. Un saludo cordial

10/10 Excellent

Marcela

Travelled with family
Liked: Cleanliness, room comfort
Lugar tranquilo y acogedor
Me encanto el lugar ,para nosotros fue lo que buscábamos ,tranquilidad ,cercanía a la playa , espacio de recreación en el mismo recinto totalmente recomendable y para repetir las vacaciones en el mismo lugar.
Stayed 7 nights in Mar 2022

10/10 Excellent

Dick

Liked: Cleanliness, room comfort
Super bien, muy buen trato y atencion de la recepcionista, limpio y ordenado, nada mas que decir
Stayed 1 night in Feb 2022

10/10 Excellent

Eury

Stayed 1 night in Dec 2021

6/10 Okay

Madisson

Liked: Room comfort
Disliked: Cleanliness
Nos asignaron la pieza nro 42, no se si sean mas precavidos con las cabañas completas pero las toallas que estaban en el baño estaban sucias lo cual encontre impresentable. La ducha acumulaba agua por lo que teniamos que pararla para que no se rebalsara, ademas la manilla de la puerta del baño estaba rota y mi pareja se cortó al abrirla. El lugar en sí era pequeño pero comodo, pero muchas cosas que mejorar. La ubicación es perfecta.
Stayed 1 night in Sep 2021

10/10 Excellent

Sergio Eduardo

Stayed 2 nights in Jul 2021

10/10 Excellent

Sofía

Liked: Cleanliness, room comfort
Muy completo y excelente precio
Muy buena estadía! Es un mini departamento para 2 personas en excelente ubicación. Buena limpieza, 10/10 tiene calefactor, hervidor , horno , cocina , frigobar, etc.
Stayed 1 night in May 2021
Response from Catherine on 2 Jun 2021
Gracias Sofía por dejarnos su evaluación y comentario. Nos alegra mucho que disfrutara de su estadía. Un saludo cordial.

10/10 Excellent

Carla

Stayed 3 nights in Nov 2020

8/10 Good

Gabriela Inés

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel
Pasamos solo una noche en el hotel, perfecto como hotel de paso, el desayuno bastante completo , normal, el café estaba muy aguado, eso fue lo único que no me gusto La habitación muy cómoda la cama amplia y la limpieza excelente.sabanasy toallas muy bien.tambien tiene cocina.
Stayed 1 night in Feb 2020

10/10 Excellent

daekyung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
칠레 최고의 숙소라고 말하고싶어요. 정말 좋은 숙소 입니다.
Stayed 2 nights in Dec 2019
Response from Catherine on 21 Dec 2019
당신의 친절한 말에 대단히 감사합니다. 우리는 당신이 우리와 함께 머물기를 기쁘게 생각합니다. 다시 방문하시기 바랍니다. 라 세레나 인사말.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Catherine on 18 Dec 2019
Gracias por dejarnos su evaluación. Un saludo cordial.

10/10 Excellent

Rommy, Santiago

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Muy buenas intalaciones y ambiente, muy buena atencion. Desayuno riquicimo y completo. Ezcelente locación.
Stayed 3 nights in Sep 2019
Response from Catherine on 14 Oct 2019
Muchas gracias por dejarnos su comentario. Nos alegra mucho que disfrutara de su estadía con nosotros. Esperamos verle pronto. Un saludo cordial.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

6/10 Okay

Long

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2019

10/10 Excellent

Cecili

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019
Response from Catherine on 22 Feb 2019
Muchas gracias por dejarnos su evaluación. Nos alegra que disfrutara de su estadía con nosotros y esperamos nos vuelva a visitar. Un saludo cordial!.

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Catherine on 11 Nov 2018
Muchas gracias por dejarnos su evaluación. Un saludo cordial!.

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquillità a due passi dal mare
Ottima accoglienza, stanze grandi e pulite che danno su un bel giardino con piscina. Posizione icona alla spiaggia
Response from Catherine on 7 Apr 2018
Muchas gracias por dejarnos su comentario. Estamos encantados de que disfrutara de su estadía con nosotros. Un saludo cordial.

10/10 Excellent

Mariano daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo excelente
Stayed 10 nights in Feb 2018
Response from Catherine on 25 Feb 2018
Muchas gracias por dejarnos su comentario. Un saludo cordial

8/10 Good

gustavo alejandro

Liked: Staff & service, room comfort
estadia tranquila y cerca de la playa
estadia tranquila y cerca de la playa. lo unico que como estaba en ultima cabaña el wifi era nulo, no tenia señal y no tenia aire acondicionado o ventilador en caso de calor.
Stayed 2 nights in Jan 2018
Response from Catherine on 25 Jan 2018
Muchas gracias por dejarnos su evaluación y comentario. Nos alegra que disfrutara de su estadía. Con respecto al wifi estamos tratando de mejorarlo. Un saludo cordial.

10/10 Excellent

Exequiel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Catherine on 23 Jan 2018
Muchas gracias por dejarnos su evaluación. Un saludo cordial.

8/10 Good

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2017
Response from Catherine on 23 Jan 2018
Muchas gracias por tomarse el tiempo para dejarnos su evaluación. Esperamos nos vuelva a visitar. Un saludo cordial.

10/10 Excellent

marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OFRECEN MAS COSAS DE LAS QUE DICE EL AVISO
hola las cabañas son exelentes tienen todas 2 baños , 2 televisores ofrecen ropa de cama y toallas , limpieza exelente aclaro lo que tienen porque no figura en la publicación y todo el personal exelente y atento la zona es ideal cerca de todo de fácil acceso y rapido
Stayed 7 nights in Nov 2017
Response from Catherine on 5 Dec 2017
Muchas gracias por dejarnos su comentario. Vamos a revisar nuestra página para incluir los servicios que ofrecemos y que no están publicados, como nos indica. Gracias por su preferencia y esperamos nos vuelva a visitar pronto. Un saludo cordial!.

8/10 Good

Sebastián

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visita a La serena
Todo súper bien, pero mi televisor se veía mal y el agua caliente se demoraba mucho en salir, pero el servicio de recepción, limpieza y desayuno muy bien.
Stayed 2 nights in Oct 2017
Response from Catherine on 5 Dec 2017
Gracias Sebastián por dejarnos su evaluación y comentario. Nos alegra que tuviera una agradable estadía con nosotros. Revisaremos lo que nos indica del televisor. Un saludo cordial.

10/10 Excellent

Carola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Seguridad y comodidad
Excelente experiencia, un lugar cómodo y seguro. Con reja en la piscina y reja exterior. Juegos para niños. Especial para familias con hijos pequeños. Personal muy amable. Casi al lado de la playa
Stayed 5 nights in Oct 2017
Response from Catherine on 5 Dec 2017
Gracias Carola por dejarnos su evaluación y comentario, y por supuesto, por recomendarnos. Estamos felices de que usted y su familia disfrutaran de nuestros servicios y de su estadía cono nosotros. Esperamos tenerles de vuelta pronto. Un saludo cordial!.

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena atención
Cada vez que vamos a Cabañas Vegasur nos sorprenden; siempre algo nuevo en las dependencias. Lo que no cambia es la amabilidad de su personal, la limpieza de sus habitaciones y sus ricos desayunos.
Stayed 2 nights in Sep 2017

10/10 Excellent

jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fue buena solo el wi-fi no toma bien
Stayed 3 nights in Sep 2017

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena y tranquila opcion
Aspectos a destacar, la comodidad de la habitación y abstención muy gentil. En general los servicios contratados ok
Stayed 2 nights in Jul 2017

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendable
Limpio, comodo, bien para su precio
Stayed 1 night in Jul 2017
Response from Catherine on 10 Jul 2017
Muchas gracias por su comentario. Un saludo cordial.

8/10 Good

JAVIER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service

8/10 Good

JUAN

Liked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Leo, I

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lindo hotel
En lo general todo fue bueno. Hubo problemas con las hormigas pero en todo Chile lo sufre. Lo malo son las playas llenas de ostras que uno se termina lastimando los píes.

10/10 Excellent

Sergio, Cordoba, Argentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio del apart, muy bien atendido.
Muy confortable para ir con la familia, a metros de la playa, espectacular el desayuno, excelente relacion precio - calidad!

8/10 Good

Rober, San rafael Mendoza Argentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendable
Muy buen lugar, estuvimos en familia 6 dias, muy buena atencion, buen desayuno, limpieza en general, seguro y cerca de la playa y de lugares para hacer compras para la cabaña.

8/10 Good

alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención y ubicación
Muy agradable el personal, siempre muy atento.ademas muy buena ubicación . Cerca de la playa y de varios lugares para recorrer a la noche

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel seguro y comodo
Muy buen lugar, queda todo cerca de la Playa, ferias, etc