Standard Room, 2 Single Beds | View from room
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Reviews of AC Hotel La Línea by Marriott

4 out of 5
AC Hotel La Línea by Marriott
Calle de los Caireles, 2, La Linea de la Concepcion, Cadiz

Reviews

8.2

Very good

Rating 10 - Excellent. 329 out of 999 reviews" "
Rating 8 - Good. 464 out of 999 reviews" "
Rating 6 - Okay. 159 out of 999 reviews" "
Rating 4 - Poor. 31 out of 999 reviews" "
Rating 2 - Terrible. 16 out of 999 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly and helpful staff The hotel is about 20 minutes walk to the border with Gibraltar so very handy. The breakfast was enormous and kept me going. The room was spotless and had a beautiful view over the rock. Pool was still cloed as it wasn't quite yet in season so can't comment on that. Overall i'd definitely recommend.
Stayed 2 nights in Apr 2024

6/10 Okay

Kifaya

Travelled with partner
Nice hotel . Would stay here again.
Stayed 2 nights in Apr 2024

6/10 Okay

Larelle

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
We were here to visit Gibraltar and with the high cost of hotels across the boarder opted to stay in LaLinea. This hotel was selected for their affiliation with Marriot, and after staying with them I am very surprised that they are able to maintain the affiliation. The rooms were very basic, walls were dirty, trim was damaged, dust bunnies in the corners, and the highly fragrant cleaning solutions made our eyes water they were so strong. We had to open the window for several hours to air out the room, which resulted in mosquitoes in our room since there are no screens. The bedding and towels at least seemed to be clean. However I suspect that it used to be a smoking room because once the strong cleaner smell was gone there was a whiff of tobacco present - particularly in the dingy curtains. Parking was not included with our room, and was a high daily fee. We needed up street parking in an area that does not seem to be all that nice. Would not come back here and plan to let my friend that works at Marriot corporate know about our poor experience. Pay the extra to stay in Gibraltar proper, you won’t regret it.
Stayed 2 nights in Apr 2024

10/10 Excellent

Florin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location in Spain for exploring Gibraltar area.
Stayed 1 night in Apr 2024

8/10 Good

richard

Stayed 1 night in Apr 2024

8/10 Good

Campo

Stayed 2 nights in Feb 2024

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This is an economical Marriott, very good deal. Breakfast was great. Complementary items are a very nice touch. Found it annoying though that the room temp can’t exceed 21.5oC, other than that was perfect. It’s misleading to say it has a pool, pool is closed.

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
11 night stay for New Year
Initally allocated room 320 which has a very small balcony and only 1 chair and was also noisy due to air conditioning unit in room 318. As we were staying for 11 nights we asked to move room but had to wait 4 nights as there was limited room availability due to unadvised renovation work in the hotel. However once moved everything was ok and we enjoyed our stay. The addition of a coffee maker in the room was much appreciated. We have stayed many times and will return and would recommend to others. Television in room says that it has CNN and BBC world news but unable to view either channel.
Stayed 11 nights in Dec 2023

10/10 Excellent

stephen

Stayed 2 nights in Dec 2023

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family break
Had a great stay breakfast great plenty to choose from, front house staff friendly and room spotless daily service from the cleaners
Stayed 5 nights in Dec 2023

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money and easy access to Gibraltar. Rooms are very comfortable.
Stayed 2 nights in Nov 2023

2/10 Terrible

Olivier

Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No airport transfer service
Booked as an overnight stay before a flight the next morning from Gibraltar airport. On check in was advised that there was no airport transfer service despite what it said on my booking confirmation. Disappointing to be misinformed but not really a problem as it was only a 5 minute taxi ride or 20 minute walk. That aside, the room was spacious and very clean. the bed was comfy and there was a lovely view from the balcony. Minibar was well stocked but would have liked a kettle and tea/coffee making facilities. We would definitely use again.
Stayed 1 night in Oct 2023

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

10/10 Excellent

john

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value option for visiting Gibraltar
Good value hotel just a short walk from the Gibraltar border. Recommended.
Stayed 1 night in Oct 2023

10/10 Excellent

Ailsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff very helpful and friendly. Good location for Gibraltar, 5 euro taxi ride to border. No restaurants nearby, food in hotel limited dinner menu, quite expensive. Good breakfast. Bathrooms need updating.
Stayed 1 night in Oct 2023

10/10 Excellent

Daniel

Stayed 1 night in Oct 2023

8/10 Good

Henry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Essy to reach and friendly personnel
Stayed 3 nights in Oct 2023

8/10 Good

Samuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff were great. Great pantry facility at restaurant - drinks/snacks/sandwiches. Beds were comfy. Tv in strange position but generally a good sized room.
Stayed 2 nights in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Kelley

Stayed 1 night in Sep 2023

8/10 Good

Brittany

Business traveller
Liked: Cleanliness, staff & service, room comfort
The room was clean, and the bed was comfortable, however the Aircon leaked and there was a drip throughout the entire night. Luckily, I'm a heavy sleeper and didn't ask to switch rooms because I got in so late and just wanted to shower and sleep. However, the floor was wet where it leaked right in front of the bathroom door, and I had to throw 2 towels down to absorb the water.
Stayed 1 night in Sep 2023

10/10 Excellent

Eduardo

Stayed 1 night in Sep 2023

8/10 Good

Jes

Liked: Cleanliness, staff & service
Nice staff,’decent room. The gym was pretty bad but I made do.
Stayed 5 nights in Sep 2023

4/10 Poor

Steven

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
tired hotel in need of renovation
tired hotel in need of renovation in an untidy location
Stayed 1 night in Aug 2023

2/10 Terrible

Curt

Travelled with family
Disliked: Staff & service, property conditions & facilities
Plain and rude
Provided no coffee at 10:30 am. Front desk woman sent me on a wild goose chase through sketchy area. Why no coffee available? Every hotel in the world serves coffee except Marriott.
Stayed 1 night in Aug 2023

4/10 Poor

Jose, New York

Travelled with family
Disliked: Amenities, property conditions & facilities
Not a safe area, will not stay there again
Stayed 2 nights in Aug 2023

6/10 Okay

Susan

Travelled with partner
Parking helped . Hotel very tired breakfast wasn't worth it .
Stayed 1 night in Jul 2023

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Close to the beach and restaurants. The border was near by as well. Standard hotel, breakfast was nice and fresh to start the day.
Stayed 1 night in Jul 2023

10/10 Excellent

Steve

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good value spacious rooms
very nice room spacious mini bar very friendly staff rapid check in convenient secure underground parking with direct access from reception pleasant 20 minute walk along seafront to Gibraltar or the centre of town La linea
Stayed 1 night in Jul 2023

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities
Everything the hotel described good overall
Stayed 8 nights in Jun 2023

8/10 Good

Barry

Travelled with partner
Liked: Cleanliness
hotel was ok, but had issues with the water that we couldn't drink. asked front desk to send someone to fix fridge and fix screw sticking up on bathroom floor but nobody was told about problems, had to ask again the next day. When maintenance was told they fixed promptly
Stayed 2 nights in Jun 2023

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
The room was large and comfortable. It had a nice view of the harbour and the Rock of Gibraltar. We bought water from the local shop as we were advised by hotel staff not to drink the tap water.
Stayed 4 nights in Jun 2023

4/10 Poor

Ryan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing
Property seemed run down. Air conditioning didn’t work, strange smell in the room, and overall didn’t feel clean. Friendly people and lobby and breakfast were good. Parking was convenient and affordable
Stayed 1 night in Jun 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel at a great price
Stayed 1 night in Jun 2023

10/10 Excellent

Anne

Stayed 1 night in Jun 2023

10/10 Excellent

Mt E D

Stayed 1 night in May 2023

8/10 Good

Clinton

Stayed 1 night in May 2023

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2023

10/10 Excellent

Chakradhar Hebbatam

Stayed 1 night in Apr 2023

4/10 Poor

David

Stayed 1 night in Apr 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Comfortable and great breakfasts.
Stayed 4 nights in Mar 2023

8/10 Good

DM

Liked: Staff & service, property conditions & facilities, room comfort
A week long stay
The hotel is within walking distance of Gibraltar border. We had a lovely welcome from an English speaking receptionist. Our room was spacious and cleaned everyday by friendly staff. The shower area was showing a little bit of wear and tear and could do with an update. Excellent restaurant. Breakfast was satisfactory but not brilliant. All staff were very friendly. Would be more than happy to stay again
Stayed 7 nights in Dec 2022

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Best value and quality
The waitresses at the restaurant were spectacular! Also, the two gentlemen that helped us at the front desk were very kind and helpful. It was a great stay!
Stayed 1 night in Nov 2022

10/10 Excellent

CAROLINE

Stayed 1 night in Oct 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
If you go to Gib, stay here is cheaper than Gib.
The lady at the front desk , her name was Sandra . She was very sweet and helpful . The hotel wasn’t really but it was better to pay this rate here than the Holliday In express in Gibraltar… which is horrible and almost double the money. So, if you want to go To Gib and don’t want to spend a fortune, stay here in La Linea.. and cross the border by foot( everything in Gin is much more expensive!)
Stayed 1 night in Oct 2022

8/10 Good

John

Travelled with partner
Liked: Staff & service
Nice view from balcony on 3rd floor level.
Stayed 3 nights in Oct 2022

10/10 Excellent

Merlina, Manchester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and my room was located on the second floor. My intent on this trip was to visit Gibraltar. The hotel was less than 1.5 miles from the passport control, which was an easy walk for me. The hotel is near a lot of dining options. There is also a convenience store on the back on the same building. I enjoyed my short stay in La Linea at AC Hotel. Oh it’s also 1 mile from the bus station which I used to get to La Linea.
Stayed 2 nights in Oct 2022