Outdoor pool

Reviews of Hotel Pacific Sunrise

3 out of 5
Hotel Pacific Sunrise
Carretera Litoral y calle el Obispo, La Libertad, LI

Reviews

7.0

Good

Rating 10 - Excellent. 25 out of 106 reviews" "
Rating 8 - Good. 37 out of 106 reviews" "
Rating 6 - Okay. 19 out of 106 reviews" "
Rating 4 - Poor. 11 out of 106 reviews" "
Rating 2 - Terrible. 14 out of 106 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Maria

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Staff were nice but place old. Place needs repairs
Stayed 4 nights in Feb 2024

2/10 Terrible

Duglas

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms need tlc washroom are in bad condition toilet not flush breakfast so limited
Stayed 1 night in Feb 2024

10/10 Excellent

Jose

Stayed 1 night in Dec 2023

4/10 Poor

Karla

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This property is close to restaurants and surf city park (within walking distance). The room and bathroom is clean, but overall the facility is older and outdated. We reserved ocean view room, but were not able to get it because they said they had limited availability.
Stayed 1 night in Dec 2023

10/10 Excellent

raj

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience
Stayed 3 nights in Oct 2023

2/10 Terrible

Oscar, sleepy hollow

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Towels were dirty with blood stains. Let the front desk know and didn't care
Stayed 1 night in May 2023

10/10 Excellent

Juan

Stayed 3 nights in May 2023

10/10 Excellent

Juan

Stayed 3 nights in May 2023

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

4/10 Poor

Lucia

Business traveller
Disliked: Cleanliness, property conditions & facilities
Very old and outdated. You are not sure what's in the mattress. Carpet everywhere. Booked 2 nights but left after one.
Stayed 2 nights in Mar 2023

10/10 Excellent

Yarixza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the restaurant being attched to the hotel and pool use
Stayed 2 nights in Feb 2023

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly
Stayed 2 nights in Feb 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Great Staff
The hotel is a bit dated but clean and functional with a great shower. The staff is friendly and extremely helpful.
Stayed 1 night in Jan 2023

8/10 Good

Lisette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good driving distance to Sunset Park, El Tunco, and Walter Thilo National Park. There’s a walkway directly to a nice beach where we went swimming. The pool and dining area were very clean and staff was helpful.

8/10 Good

Jorge

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Nov 2022

8/10 Good

Lyra

Stayed 1 night in Oct 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The receptionist for some reason kept telling me to email him my reservation (as he was standing at his computer looking at the reservation on my cell phone). He then gave us a single bed even though the reservation said double. Our room was not clean (stains on the linen and a strong moldy smell in the room). Spider webs in the bathroom, holes in the wall in the room and the window to the "ocean view" was really dirty and needed to be cleaned to even look at the Ocean
Stayed 1 night in Aug 2018

8/10 Good

sanchez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Sara, San Salvador

Disliked: Property conditions & facilities
Overpriced and underwelming
I stayed here for 1 weekend with my husband. We were disappointed in the overall experience at the hotel. The entire downstairs was being renovated, so there was a lot of noise (even at night) with power tools and banging going on. There were strong smells from glue and other industrial materials. The most disappointing aspect was there was no hot water. I was excited for a tub (Which is not common here in hotels) but the water was freezing. When you pay nearly $100 a night, you expect hot water. Also, there was no room service, like it was advertised. We didn't get any food because the prices were really high for the area. We were close to other restaurants, supermarket and Subway so we just walked the 1/2 block for better prices. There are definitely much better hotels in the area for less than 1/2 the price of this one.

2/10 Terrible

David, Ontario

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
GEt it off HOTELS .COM
Hotel was filthy even the pool I don't think ever got cleaned room smelt of mold and service was slow I definitely would never recommend this place or return to it I canceld 2days end of July

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
The hotel is okay, the description on the webpage is misleading

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was quiet and in a great location. The only thing i would say is the hotel needs an elevator. I have a bad knee and was on the top floor.

4/10 Poor

michael, england

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing works
No receptionist on evening arrival . no Wi Fi for the whole of my stay. I way the only one at breakfast but it took nearly one hour to arrive so after two days I moved to better hotel half the price .I also tried to contact them for airport pick up no email address . Enough said AMJ

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Regresare pronto

6/10 Okay

Major Jiv, Seattle Washington

Liked: Cleanliness, staff & service
Close to the beach and downtown.
Hotel is in need of some minor repairs. My bathroom had water leaking through the ceiling from the room above. Pool needs to be skimmed /vacuumed more frequently. Due to leaves from the trees that overhang the pool. Also needs a ladder or steps installed for children, elderly and or physically challenged. It is in very close proximity to grocery store, pharmacy and numerous eating establishments.

8/10 Good

Major Jiv, Seattle WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, close to beach. Public bus and taxis
A/C not quite up to US standards but acceptable. Pool is nice , all staff very helpful but english is less than desired. Has some difficulty conveying I had reservations even though I showed them my passport.

6/10 Okay

Jose, Los Angeles Ca.

Liked: Cleanliness, staff & service
Hey friends I am recommend this Hotel close to the beach Super Market and gas station aslo close to pier fish market and seafood restaurant's and friendly people.

8/10 Good

sarah, houston tx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and on the beach
Staff was excellent! The AC was great! Access to the beach was super convenient!

6/10 Okay

Blanca

Disliked: Cleanliness

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
awesome
Awesome hotel.

8/10 Good

Lea, Sk

Liked: Staff & service
Good location.
Overnight on our way to Nicaragua. It was in a small beach town. The hotel was quite nice but we were disappointed there was no balcony. Great view of the ocean though.

4/10 Poor

Chris, Los Angeles, CA

Disliked: Cleanliness, property conditions & facilities, room comfort
Not worth the money
Looks Good from the pictures, but they must be outdated. Our water faucet did not work, neither did our only lamp. The moment we walked in, we were hit with a damp mold odor and the carpet was nasty. Doesn't look like there has been any upkeep in the last ten years. If I was paying $20-30, was 22years old again traveling by myself, this would have been fine. Place wasn't that clean, paint was coming off the wall. For the $70 I paid I would keep on looking.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Comfortable
A very comfortable hotel. Everything is average, but the staff, who are just excellent! We loved our stay here.

8/10 Good

Carlos, Calgary, Canada

Liked: Cleanliness, staff & service, room comfort
nice hotel, Needs lights around the swimming pool
When I got there they try to give me a different room. The offer me a beach view for extra money. Was not what I booked. Overall excellent service and very clean.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
in commercial area of village
helpful staff - internet not work in room, only in lobby area. Many repairs needed in rooms and overall hotel.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

amilcar, houston,tx

cheap price if u walk in
it needs improve customer service and location is ok if u plant to visit other locations

6/10 Okay

rick, chattanooga, TN

Disliked: Property conditions & facilities
La Libertad convenience
It was my fourth time at this hotel, this time just one night. More guests than at previous visits because of Semana Santa,

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Did not have an elevator for a handicap person.
They did not tell us the hotel did not have an elevator.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Did not have an elevator for a handicap person.
They did not tell us the hotel did not have an elevator.

8/10 Good

Patricio, OHIO

Liked: Cleanliness, staff & service, room comfort
A Nice Place
The hotel staff is outstanding. Everyone made an effort to accomadate our group Especially Eduardo. The front desk staff was excellent and promptly fixed a few minor glitches in my room. The hotel has a great location with a few restaruants and and a grocery store next door; but the the hotel restaurant is very good too and the prices are very good as well. I would stay here again.

2/10 Terrible

RJ, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beware
This hotel looks nice in the pictures but is far from nice. The hotel rooms are in disrepair, the showers are gross and crumbling. The hotel food is gross, we were served moldy bread on our sandwiches. It is over priced. The pool does not have the cascading waterfall as shown in the pictures..it is overgrown with weeds. The hotel is close to the beach which is litered with garbage.

6/10 Okay

Rick E., Chattanooga, TN

Liked: Cleanliness, property conditions & facilities
Close to grocery and fast food restaurants
Have stayed there before. Clean, on the main highway, but dark inside and a little eerie. No one ever seems to be there. The restaurant is almost always empty. The pool is not clean. Pool side chairs and lounges all are broken. It is a convenient location. This was my third stay. I may try somewhere else next time.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
Nothing extra
No wifi, no good room service.

8/10 Good

Rick, Chattanooga, TN

Liked: Cleanliness, property conditions & facilities, room comfort
Easy stop from the bus
Good overall. I had been there once before. Felt safe there, close to a few restaurants, and easy to get to by bus. Not many people staying there, so it felt a little empty and dark at times. Nice pool. Good bar.

4/10 Poor

Ricardo, Rancho Cucamonga

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Not good experience
several problems with this hotel. Water shortage, problem with clean towels and extreme loud noises in surrounding neighborhood. Not a good pick. Sorry, I do not recommend.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located as far as shops, food, and the baech.
Its nice and clean, it needs more updating, but it's in agreat location, if you want to be in front of the beach. It has connecting bridge that takes you right into the ocean. The hotel has near by, seafood places for very good prices, and it has a security guard day and night. It's nice place to stay and the staff is kind. The location offers other restaurants and super market near by, its not afive star but I would stay againg