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Reviews of Residéal La Grande Motte

3 out of 5
Residéal La Grande Motte
312 Allee De La Plage, La Grande-Motte, Herault

Reviews

7.8

Good

Rating 10 - Excellent. 96 out of 359 reviews" "
Rating 8 - Good. 174 out of 359 reviews" "
Rating 6 - Okay. 50 out of 359 reviews" "
Rating 4 - Poor. 21 out of 359 reviews" "
Rating 2 - Terrible. 18 out of 359 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Pär

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice vacations apartment!
Welcoming staff with all the information you can need for your stay. The apartment was clean and spacious for four people, the toilett could be bigger for a better comfort but it was ok anyways. Good size pool but super crowd att all times! Near the beach eith private entrance for a shorter walk to the beach. Small breakfast restaurant but if you walk some 10min you can find many restaurants, the cafeteria could be bigger and with more options. The supermarket is ver far away (carrefour) so be prepared to walk anlong distance to bring your food home. We recommend it!
Stayed 8 nights in Jul 2023
Response from Patrick on 5 Aug 2023
Thank you for your remarks about our staff. We really hope seeing you soon in our areaBest regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great holiday!
Staff were very friendly, each check in and out. The pool is lovely and a short walk to the beach and close to the beachfront restaurants and bars. It was nice to walk there in the evenings. Although it was super hot, the fan was great and helped cool our apartment, the pull down shade was also very useful. We brought our own bedding and towels, this was made clear in the booking process. We also paid for the secure parking. It's a lovely residence and we would definitely go back there again!
Stayed 6 nights in Jul 2023
Response from Patrick on 24 Jul 2023
Thank you for coming, we are happy you enjoyed your stay with us. We hope seeing you soon.Best regardsPatrick from the residence

2/10 Terrible

Jim

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I have already filled out a previous complaint I wasn’t willing to have my family stay there and had to find alternative accommodation immediately. Definitely wouldn’t recommend and expect to get a refund for the accommodation part of my trip, flights and car rental were perfect.
Stayed 8 nights in Jul 2022
Response from Patrick on 7 Aug 2022
Good Morning, We are sorry but your booking was a non refundable (please read your policy) Best regards

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2022

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was exactly as described: APARTMENT: 3 twin beds (2 of them could be put together to form a perfect double bed), kitchen had everything you need to cook and store food, it was very clean, the balcony was great, the washroom was clean and always hot water ready in the shower PROPERTY: Pool was big and clean and always sunny! The people at reception were really nice SURROUNDING: Tons of restaurants all around (around 25-40 Euros for dinner), the closest beach is 5-10 minutes away but I would definitely recommend walking 30-35 minutes to the beaches closer to Grand Traverse. 2 supermarkets are really close by. TRANSPORTATION: The #606 bus stop is 1 minute away! It will take you to Place de France station in Montpellier (you can take the tram right from there). The bus stops at around 7pm every day so if you wish to go out at night in Montpellier you have to Uber back (this was the only negative for me)
Stayed 10 nights in May 2022
Response from Patrick on 12 Jun 2022
Thank you for staying in our residence. We hope seeing you soon in our area. Best regards

10/10 Excellent

Ihsane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2021
Response from patrick on 22 Nov 2021
Bonjour, Nous vous remercions d'avoir séjourné dans notre résidence à La Grande Motte. Nous sommes ravis que votre séjour se soit bien passé. Nous espérons vous revoir très bientôt dans notre région. Cordialement. Patrick de la réception

6/10 Okay

Verified traveller

Travelled with family
Everting is okay
Stayed 21 nights in Jul 2021

6/10 Okay

Ali

Stayed 21 nights in Jul 2021

10/10 Excellent

inankesen, London

Travelled with family
Everything is good sea beaches people area I love hope coming here soon
Stayed 20 nights in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Within walking distance of centre of town and the beach. Large swimming pool was clean with sun loungers for all.
Stayed 6 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 18 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Not even 5 mins to the beach and a really welcoming family venue - we had a brilliant week's relaxing break with our three year old. Plenty for her to do and plenty for us too, loads of restaurants nearby.
Stayed 7 nights in Aug 2019

6/10 Okay

NADARAJAH

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Nice location closer to beach Ants everywhere . Not enough sockets to put kettle on near kitchen have to use one on the floors not very handy . Staffs been rude . Could do with some improvements
Stayed 6 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Staff & service
Friendly staff at check-in and helpful in explaining how everything works. This property is not a hotel, although it is described as one. It is a series of very small apartments. Therefore, expect charges for: - Bedding - Towels - Parking at the property - but this may fill up and you might have to park on the road at the front These costs will add up to an additional 130 euros on your bill (inc tax) so take that into consideration. There are washing machines that you can use there which is handy. The only place to get food on site is from the pool cafe. The food wasn't great but friendly service. The pool is good but does close a bit early for summer - 7.15pm. (Everywhere else we stayed during our vacation was 8-9pm) The property is located very close to the beach/harbour and there are loads of places to eat out. A very convenient location to stay. There is no air conditioning, something which is quite common in properties in France it would seem. So if you're going in hot weather you may want to take your own fans. There is one provided in the apartment. Avoid the bunk beds in hot weather for the same reason, it was way too hot on the top bunk and whoever pulls that short straw can't feel the benefit of the fan! Other things to note - there were plenty of pans in the kitchen but no dishwasher or cooker. The nearest supermarket is about a 5 min walk. You'll need to make sure you clean the apartment before you leave too or pay for cleaning.
Stayed 5 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic hotel but fine for us. Close to the beach & the pool was good & deep. Lots of restaurants & shops close by but didn't intrude on the feeling of seclusion of the hotel.
Stayed 7 nights in May 2018

8/10 Good

john, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Studio apartment near to beach
Studio apartment on 2nd floor. As described on website so no surprises. Perfect for 2 people on a budget holiday. Beds were a bit uncomfortable. Apart from that no complaints. Mostly French holiday makers. Very quiet. Nice pool area and just a few minutes walk to the beach. Pity the snack bar area was closed. We would definitely return.
Stayed 20 nights in May 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities

6/10 Okay

MSC, London

Liked: Cleanliness
Disliked: Room comfort
Don't expect any frills...a budget stay
Plus points close to the beach, pool on site, - points You are charged for sheets and towels (euro 15 per person)...Expedia rate doesn't advice of this at time of booking. Also it means making your own bed. No pool towels given so go prepared. At checkout have to clean out room, inc removing sheets and all used towels taking down to reception and emptying rubbish Beds are very small - 80 cm wide..with pretty poor mattress ie not a hotel quality mattress. Pool facing rooms can tend to be rather noisy

8/10 Good

harry, australia

Liked: Staff & service, property conditions & facilities
location was great
pay for linen per week and tax per person per night

8/10 Good

Claire

Basic accomodation in a nice area
Basic accomodation. Kids club was very good. Great location. Had to rent sheets & towels which was an unexpected cost. Nice pool area & close to the beach.

10/10 Excellent

Caroline, Kent, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definately be going back
We had a studio apartment for 4 people - myself and my husband and our 2 daughters aged 11 and 14. To start with I thought we would be very cramped, but to be honest we hardly spent any time in the apartment - just sleeping and having breakfast - which we had on the balcony anyway. We took our own sheets and pillows and towels, so I can't comment on what the hotel provides, but the beds were very comfortable. The bathroom was very modern and very clean. The kitchen area although small had everything that was needed. The only 2 things it didn't have was a kettle and a toaster. There is a setting on the microwave that you need to use to make a cup of tea or coffee. The hotel was kept clean. Leaves from the trees blew in along the open corridors but I saw someone almost every day sweeping them up. The grass was cut and the plants kept tidy. I didn't see any litter anywhere around the hotel. There is a shop there which we used every day to buy our bagettes for our lunch. The shop also sold milk, water and a few other bits and pieces. There is also a bar area and a cafe. Although we didn't use this it looked spotlessly clean and tidy. We had a great holiday and would most definately return and we would recommend it. It's not a luxurious 5 star hotel, but the staff are polite and helpful, the hotel it is clean, it has everything you need to have a great holiday.

10/10 Excellent

camelia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agréable séjour, propreté, calme. Le seul point,la
Stayed 7 nights in Oct 2023
Response from patrick on 6 Nov 2023
Bonjour,Nous vous remercions pour vos notes et nous espérons vous revoir très bientôt dans la région.Cordialement

8/10 Good

christian

Liked: Cleanliness, property conditions & facilities, room comfort
Bien
Parfait. Isolé mais environnement très agréable et près de la plage et resto.
Stayed 4 nights in Oct 2023
Response from Amine on 18 Oct 2023
Bonjour Christian,Merci pour votre commentaire. Au plaisir de vous accueillir lors d'un prochain séjour au Resideal de La Grande Motte.Cordialement,Amine-responsable hébergement

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, room comfort
Top immer wieder gerne 😃
Stayed 7 nights in Sep 2023
Response from Patrick on 30 Sept 2023
Bonjour,Nous vous remercions d'avoir séjourné dans notre résidence et nous vous remercions pour votre note qui nous touche énormément. Nous espérons vous revoir très bientôt dans la région.Cordialement

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Sep 2023
Response from Patrick on 24 Sept 2023
Bonjour,Nous vous remercions d'avoir séjourné dans notre résidence et merci infiniment pour votre notre qui nous touche énormément. Nous espérons vous revoir très bientôt dans la région.Cordialement

10/10 Excellent

Claus

Stayed 7 nights in Sep 2023
Response from Patrick on 20 Sept 2023
Bonjour,Nous vous remercions d'avoir séjourné dans notre résidence. Nous sommes ravis que votre séjour se soit bien passé.Nous espérons vous revoir très bientôt dans la région.Cordialement

2/10 Terrible

David

Stayed 10 nights in Aug 2023
Response from patrick on 19 Sept 2023
Bonjour,Nous vous remercions d'avoir séjourné dans notre résidence. Nous sommes surpris de la note que vous nous avez donnée, nous espérons pouvoir connaitre les raisons afin de nous améliorer.Cordialement

8/10 Good

FIORENZO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 21 nights in Aug 2023
Response from Patrick on 18 Sept 2023
Bonjour,Nous vous d'avoir séjourné dans notre résidence. Nous espérons vous revoir très bientôt dans la région.Cordialement

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2023
Response from Patrick on 18 Sept 2023
Bonjour,Nous vous d'avoir séjourné dans notre résidence. Nous espérons vous revoir très bientôt dans la région.Cordialement

8/10 Good

Helen

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Aug 2023
Response from patrick on 18 Sept 2023
Bonjour,Nous vous d'avoir séjourné dans notre résidence. Nous espérons vous revoir très bientôt dans la région.Cordialement

8/10 Good

Frédéric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2023
Response from Patrick on 18 Sept 2023
Bonjour,Nous vous d'avoir séjourné dans notre résidence. Nous espérons vous revoir très bientôt dans la région.Cordialement

8/10 Good

Muayed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon séjour
Stayed 6 nights in Aug 2023
Response from patrick on 3 Sept 2023
Bonjour,Nous vous remercions d'avoir séjourné dans notre résidence à la Grande Motte. Nous espérons vous revoir très bientôt dans la région.Cordialement

4/10 Poor

Dilek

Disliked: Cleanliness, property conditions & facilities
Das Zimmer war verdreckt überall lagen Haare. Es wurde definitiv nicht vorher sauber gemacht. Die Gardienen waren verschmutzt, die Betten kaputt und abgenutzt und auf der Matratze waren Haare. Das Bad war nicht sauber von der Handbrause kam kaum Wasser. Keine Klimaanlage nur ein Ventilator der nicht viel gebracht hat. Der Pool war überfüllt. Angeblich kein Raucher Anlage. Auf dem Balkontisch waren Zigaretten Brandflecken.
Stayed 5 nights in Aug 2023
Response from patrick on 27 Aug 2023
Guten Morgen,Wir danken Ihnen für Ihren Aufenthalt in unserer Residenz. Es tut uns leid und wir haben gegenüber dem Reinigungsdienst eine Bemerkung über die Sauberkeit Ihrer Unterkunft gemacht. Wir wurden an der Rezeption nicht darüber informiert. Wir hoffen, Sie bald wieder in der Region begrüßen zu dürfen.AufrichtigPatrick aus der Residenz

6/10 Okay

Rica

Travelled with family
Liked: Cleanliness, property conditions & facilities
Équipements trop réduits
Les informations fournies par le site concernant la résidence étaient différentes de celles fournies à notre arrivée. Appartement pour 5 pers mais équipements de la cuisine pour 3 par exemple une minuscule poêle et aucun couteau d office ou ustensiles pour cuisiner etc...
Stayed 7 nights in Aug 2023
Response from Patrick on 18 Sept 2023
Bonjour,Nous vous d'avoir séjourné dans notre résidence. Nous avons pris vos remarques en compte concernant la vaisselle.Nous espérons vous revoir très bientôt dans la région.Cordialement

10/10 Excellent

Mehdi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bien
Stayed 10 nights in Aug 2023
Response from patrick on 3 Sept 2023
Bonjour,Nous vous remercions d'avoir séjourné dans notre résidence à la Grande Motte. Nous espérons vous revoir très bientôt dans la région.Cordialement

10/10 Excellent

Lila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023
Response from patrick on 10 Aug 2023
Nous vous remercions pour vos bonnes notes qui touchent énormément, nous espérons vous revoir très bientôt dans la région.Cordialement

8/10 Good

Marie José

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023
Response from patrick on 10 Aug 2023
Nous vous remercions pour vos bonnes notes qui touchent énormément, nous espérons vous revoir très bientôt dans la région.Cordialement

8/10 Good

Nomenamalala

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Jul 2023
Response from Patrick on 10 Aug 2023
Nous vous remercions pour vos bonnes notes qui touchent énormément, nous espérons vous revoir très bientôt dans la région.Cordialement

4/10 Poor

Michael

Disliked: Staff & service
Le responsable est vraiment incompétent et fait peur aux petites jeunes employées, la résidence est très bruyante et les appartements sont mal équipés. Vraiment nul, préférez un rbnb
Stayed 7 nights in Jul 2023
Response from patrick on 5 Aug 2023
Bonjour,Nous regrettons de la mauvaise expérience encourue dans notre résidence. Votre opinion est très limitée sur ce sujet à préferer un bnb .Cordialement

8/10 Good

Najat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023
Response from patrick on 5 Aug 2023
Nous vous remercions pour vos notes qui nous touchent énormément. Nous espérons vous revoir très bientôt dans la région.Cordialement

2/10 Terrible

Bun Hak

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Zentral an der Promenade, gute Lage. Ansonsten schrecklich...
Stayed 7 nights in Jul 2023
Response from Patrick on 5 Aug 2023
Vielen Dank für Ihre Kommentare. Wir hoffen, Sie bald wieder in der Region zu sehen.Herzlich

10/10 Excellent

Roland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Een geslaagd verblijf. Vriendelijk en dienstbaar personeel. Speciale vermelding voor de technische dienst.
Stayed 10 nights in Jul 2023
Response from patrick on 5 Aug 2023
Vielen Dank für Ihre Kommentare. Wir hoffen, Sie bald wieder in der Region zu sehen.Herzlich

8/10 Good

ERIC

Stayed 14 nights in Jul 2023
Response from Patrick on 24 Jul 2023
Bonjour,Nous vous remercions d'avoir séjourné dans notre résidence, nous espérons vous revoir très bientôt dans la région.Cordialement

6/10 Okay

Corinne

Liked: Cleanliness, staff & service
Trop brillant il a fallu faire intervenir le gardien de nuit
Stayed 4 nights in Jun 2023
Response from patrick on 4 Jul 2023
Bonjour,Nous vous remercions d'avoir séjourné dans notre résidence. Nous regrettons du désagrément et de l'incivilité de certains de nos clients. Nous espérons vous revoir bientôt dans la régionCordialement

8/10 Good

Susanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect. Good location, Nice people.
Stayed 7 nights in Jun 2023
Response from patrick on 4 Jul 2023
Bonjour,Nous sommes ravis que votre séjour se soit bien passé. A très bientôt dans la région.Cordialement

8/10 Good

Nathalie

Travelled with partner
Liked: Staff & service
nous avons pris un 2 pièce pour être plus a l'aise et tranquille sauf qu'il était près de la route et de la chaufferie du coup c'était très bruyant.😡 dommage la résidence était sympathique piscine agréable, bon équipement.
Stayed 3 nights in Jun 2023
Response from Samrata on 19 Jun 2023
Bonjour, Nous vous remercions d'avoir séjourné dans notre établissement.Nous sommes désolés pour le problème que vous avez rencontré nous allons faire des vérifications pour connaître la cause du dysfonctionnement ce jour-ci. Au plaisir de vous revoir dans notre établissement Cordialement,

10/10 Excellent

Mateusz

Stayed 7 nights in Jun 2023
Response from Samrata on 15 Jun 2023
Bonjour,Merci d'avoir séjourné dans notre établissement.Nous sommes ravies de savoir que votre séjour chez nous ce soit bien passéNous espérons vous accueillir très prochainementAu plaisir de vous revoirCordialement,

10/10 Excellent

Corinne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour
Très bon séjour, ma demande de studio a été respectée.
Stayed 7 nights in Jun 2023
Response from Samrata on 15 Jun 2023
Bonjour, Merci d'avoir séjourné dans notre établissement Nous sommes ravies de savoir que votre séjour s'est bien passé avec nous Nous vous remercions pour les notes que vous nous avez attribuésAu plaisir de vous revoirCordialement,

8/10 Good

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wir waren jetzt 4 x dort. Es hat uns wieder gut gefallen
Stayed 13 nights in May 2023
Response from Samrata on 11 Jun 2023
Wir danken Ihnen für Ihren Kommentar und hoffen, Sie bald wieder in unserer Region zu sehen.Ich freue mich darauf, Sie wiederzusehenDie Rezeption