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Reviews of Miyako Hotel Kyoto Hachijo

4 out of 5
Miyako Hotel Kyoto Hachijo
17 Nishi Kujoin-machi, Minami-ku, Kyoto, Kyoto

Reviews

8.8

Excellent

Rating 10 - Excellent. 547 out of 1006 reviews" "
Rating 8 - Good. 347 out of 1006 reviews" "
Rating 6 - Okay. 74 out of 1006 reviews" "
Rating 4 - Poor. 23 out of 1006 reviews" "
Rating 2 - Terrible. 15 out of 1006 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jian

Travelled with family
Liked: Cleanliness, staff & service, amenities
Overall, our stay experience was good. Thanks. We needed to pay extra tax 200Yen per day/person, that is a lot, comparing to other hotels, some of them don't even charge the tax. One of our room is far away from the elevator.
Stayed 1 night in May 2024

10/10 Excellent

Melbourne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location across from the Kyoto station. Variety of restaurants to choose from. Very well organized hotel. Catering to many tour groups. Friendly staff.
Stayed 3 nights in May 2024

8/10 Good

Sharon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was lovely and literally across the road from the train station. There were places to eat within walking distance, as well as lots of temples etc. The only downside was the breakfast ((mediterranean/American) - it had a very limited choice and was definitely not worth the £15 per person. There were 2 other restaurants to choose from which were also £15 per person, but we found a cafe/coffee shop right next door which served better coffee and much cheaper (approx £5).
Stayed 5 nights in May 2024

10/10 Excellent

Destiny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel I’ve ever been to. Only problem was navigating through the station/mall to get to the hotel. Japan can be a bit of a maze.
Stayed 2 nights in May 2024

10/10 Excellent

Chuong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Bailey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing. They upgraded our room with no extra charge. It is immediately across from Kyoto train station. You can definitely walk there with all your luggage with no concern. The amenities were very worth it. The staff were very polite. Make sure to check out our friends in Bar Lagoon in the basement restaurant. It’s a great place to end the evening with a cocktail. We would love to stay here again.
Stayed 2 nights in May 2024

6/10 Okay

Larry

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Tsui-Ling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located across from Kyoto Station, friendly staff
Stayed 4 nights in May 2024

10/10 Excellent

Randy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice, clean and convenient to transportation and restaurants.
Stayed 2 nights in Apr 2024

8/10 Good

Sepideh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good hotel just make sure buy water before coming to your room they don’t provide
Stayed 3 nights in May 2024

10/10 Excellent

Xing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast
Stayed 4 nights in May 2024

8/10 Good

Rina

Liked: Cleanliness, staff & service, property conditions & facilities
Good service and convenient location near Kyoto station. 4 restaurants on site.
Stayed 1 night in May 2024

8/10 Good

Diana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked it! Super easy to get to the metro. Only thing I would mention is that the vegan/vegetarian options are extremely limited. Overall I would recommend staying here!
Stayed 3 nights in Apr 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow this place is amazing, very convenient for transportation and food , people from around here is so nice , but the people who work is this hotel they are amazing, we love the service very friendly and professional ,and the best part is you can send your luggage from the hotel to other locations, and the room are very comfortable and roomy(for Japan )I love Japan and love this place , highly recommended..
Stayed 3 nights in May 2024

8/10 Good

Edgardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is really nice 👍 exceeded my expectation. In a very convinient location…Highly recommended.
Stayed 1 night in Apr 2024

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location to Kyoto Station. Wonderful American breakfast. Beautiful hotel. Great staff.
Stayed 3 nights in Apr 2024

10/10 Excellent

Marinela

Stayed 4 nights in Apr 2024

10/10 Excellent

Mayumi, Williamsburg

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, stuff are friendly and nice
Stayed 2 nights in Apr 2024

8/10 Good

Gerardo

Stayed 2 nights in Apr 2024

8/10 Good

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to the train station. There is also a mall next door and a mall in the train station.
Stayed 4 nights in Apr 2024

10/10 Excellent

Kotaro

Stayed 3 nights in Apr 2024

10/10 Excellent

Wei kee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big room size compared to japan standards. Lots of shopping mall around and kyoto station just across the road. Tons of resturants to choose from, but only after 11AM.
Stayed 4 nights in Apr 2024

8/10 Good

Rebecca

Travelled with family
Liked: Staff & service, amenities
The hotel was well located. The decor was a bit dated, but clean. My only criticism is that the beds were so hard it was like sleeping on a table!! So not altogether pleasant.
Stayed 6 nights in Apr 2024

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how close the property was to Kyoto station. I also enjoyed the view of the mountains. I didn’t like how cold the room could get. The heat didn’t seem to work properly
Stayed 4 nights in Apr 2024

8/10 Good

SIEW CHIN

Stayed 2 nights in Apr 2024

10/10 Excellent

Elisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can get massages nightly starting at 5pm! Property is clean and service desk is nice. Would be back in a heart beat!
Stayed 3 nights in Apr 2024

10/10 Excellent

Dr Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Surpassed expectations. Breakfast buffet was a bit disappointing, but everything else was faultless.
Stayed 4 nights in Apr 2024

10/10 Excellent

Saravanan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very confident because it was near Kyoto station and excellent room condition and size
Stayed 1 night in Apr 2024

6/10 Okay

Lucy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Conveniently located across Kyoto station and nearby bus stations. My room was larger than the hotels I stayed in Tokyo, however water temperature when showering fluctuated frequently. Service was good and the staff was helpful.
Stayed 7 nights in Apr 2024

10/10 Excellent

Jo Kathrina Jimenez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, close to everything! Staff were amazing - would stay here again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Nori

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay with great amenities
Stayed 4 nights in Apr 2024

8/10 Good

Hazell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location as it's close to the train station and shopping malls.
Stayed 2 nights in Apr 2024

10/10 Excellent

LIMEI

Stayed 3 nights in Apr 2024

10/10 Excellent

Ming

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Bennett Richard

Travelled with group
Liked: Staff & service
Good hotel, but on Expedia it says there’s laundry services, but there wasn’t, so we had to go to a nearby laundromat.
Stayed 3 nights in Apr 2024

8/10 Good

Josephine

Stayed 3 nights in Apr 2024

6/10 Okay

Shiuh-sheng

Travelled with partner
Facilities are old but clean; some kind of foul smell in the bathroom.
Stayed 2 nights in Apr 2024

6/10 Okay

MARJORIE

Stayed 3 nights in Apr 2024

10/10 Excellent

Tatad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Lots of restaurants around. Next to station and two malls. Room is great and we had very nice sleep in it.
Stayed 2 nights in Apr 2024

10/10 Excellent

Sunil

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient. Not great for dining options.
Stayed 3 nights in Apr 2024

10/10 Excellent

vicky

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel , clean spacious and great buffet dinner on site. Would definitely recommend!
Stayed 1 night in Apr 2024

10/10 Excellent

Amanda

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities
Perfect location across from Kyoto station. Very helpful staff, good sized rooms.
Stayed 2 nights in Apr 2024

10/10 Excellent

Brian, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is conveniently located right across Kyoto train station. In addition, there are 2 malls nearby within walking distance.
Stayed 4 nights in Mar 2024

6/10 Okay

Karen

Travelled with partner
Disliked: Property conditions & facilities
No room safe. No room service to speak of. No free coffee, sugar or milk. AC did not work. Bathroom was a pod with no natural light. One of the most impersonal hotels we’ve ever stayed in. Check in and out by machine.
Stayed 3 nights in Apr 2024

8/10 Good

Leakhena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel location is very convenient, across from theJR, Shinkansen, subway stations and the shopping area.
Stayed 3 nights in Apr 2024

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location across the street from Kyoto station. Room and bed were clean and comfortable.
Stayed 1 night in Apr 2024

10/10 Excellent

LiHua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience
Stayed 3 nights in Apr 2024

6/10 Okay

Andrew

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Great Location with easy access to the train station. Extra fees for local taxes were kinda annoying and should just be included in total price. Air conditioner didn’t work. Shower temperature fluctuated wildly between hot and cold and not consistent. Housekeeping available for an extra charge. Bed was uncomfortably hard.
Stayed 3 nights in Apr 2024

4/10 Poor

anne

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Lack of personal care. Untrained staff. Poor breakfast. Long lines for any assistance.
Stayed 3 nights in Apr 2024

6/10 Okay

Kingfisher Consultancy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
As a large hotel, staff often look a little panicked at the great swathes of people coming and going, and tend to look rather unhappy in their work. Rooms are clean but beds are really very hard and seriously uncomfortable. Dining options are plentiful but breakfast isn’t the best. Location is fine but you can hear trains through the windows of your room.