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Reviews of Swiss-Belboutique Bneid Al Gar Kuwait

4 out of 5
Swiss-Belboutique Bneid Al Gar Kuwait
Bneid Al Gar, Block 1, Street 82, Building 182, Kuwait City, Kuwait City

Reviews

9.2

Wonderful

Rating 10 - Excellent. 10 out of 12 reviews" "
Rating 8 - Good. 1 out of 12 reviews" "
Rating 6 - Okay. 0 out of 12 reviews" "
Rating 4 - Poor. 0 out of 12 reviews" "
Rating 2 - Terrible. 1 out of 12 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Randa

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and very clean! Breakfast is great too
Stayed 1 night in Apr 2024
Response from Mahmoud Bahgat on 12 May 2024
Dear Valued Guest ,Thanks for choosing Swiss-Belboutique Bneid Al Gar for spending your stay in kuwait, and thanks for sharing your Swiss-Belboutique Experience with us and other guests as well.We are delighted to know that you found our hotel very clean and our team members helpful.Looking forward to welcoming you again at your favorite hotel Swiss-Belboutique Bneid Al Gar.Kind Regards,Hotel Management

10/10 Excellent

Khalid

Stayed 1 night in Mar 2024
Response from Swiss-Belboutique Bneid Algar on 21 Mar 2024
Dear Mr. Khalid, Thanks for sharing ratings on Swiss-Belboutique Bneid Al Gar Experience, we are delighted to know that you enjoyed the stay at the hotel. Looking forward to welcome you for next visit.

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
- Always clean with Bukhoor/Perfume used in every area of the building - Fresh and beautiful AC which works and can be controlled - Friendly Staff who go above and beyond to assist - Lots of free amenities which get replenished daily - Great location and views of BOTH Kuwait City and Sea - Price for what you receive is more than reasonable
Stayed 7 nights in May 2023
Response from Mahmoud Bahgat on 21 May 2023
Dear Mr. Andrew,Thanks for choosing Swiss-Belboutique Bneid Al Gar for spending your stay in kuwait, and thanks for sharing your Swiss-Belboutique Experience with us.We are delighted to know that you found our hotel clean and team member helpful.Looking forward to welcoming you again at your favorite hotel Swiss-Belboutique Bneid Al Gar.Kind Regards,Hotel Management

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay in Kuwait
Excellent hotel, well located to visit Kuwait. New hotel and great facilities, staff were really friendly and helpful.
Stayed 3 nights in Mar 2022
Response from Hotel Management on 24 Mar 2022
Dear Valuable guest, Thanks for sparing this part of your precious time to share your experience at Swiss-Belboutique Bneid Al Gar, Kuwait. we are glad to know that you enjoyed your stay at our property , your compliments will be shared with our team members and they will be glad to know that you had a comfortable stay. Thanks again and we are looking forward to welcoming you again in Swiss-Belboutique Bneid Al Gar.

10/10 Excellent

abdulaziz a

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and poor neighborhood
We took the one bedroom apartment and it was spacious. Service is great and the hotel is brand new. The only downside is the neighborhood (very old underdeveloped),
Stayed 14 nights in Oct 2020
Response from Hotel management on 17 Oct 2020
Dear Abdulaziz, Thank you for staying at The Swiss-Belboutique Hotel Kuwait. We are appreciated taking the time to share your valuable feedback about our hotel. The entire team is very happy to hear that everything was perfect and you are so much appreciated our hospitality. We would be more than happy to welcome you back in the near future. Warmest regards Hakan Gencer General Manager

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Extremely poor service
The staff were extremely rude especially the main front desk. They assured me everything was in order before my stay then cancelled saying "single individuals cannot stay" at the last minute. They misled me to think everything was ready for my stay when in fact it was not. This created a huge nightmare for me. It was absolutely unprofessional. I dont even know if I have gotten my deposit back. Im disgusted.
Stayed 5 nights in Sep 2020
Response from Hotel Management on 7 Oct 2020
Dear Sir, We would like to have you as our guests at the hotel and look after you like in our home, your custom is very valuable for us however Under the Law and legislation of Kuwait, We are not able to accept any single Kuwaitis/ Residents This is the government policy and hotel would love to have you if this is our choice. We are really sorry we were not able to help you out in this matter We would love to see you in the near future with your family Thanks

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020
Response from SQBA on 15 Mar 2020
Dear Valued guest, Thanks for sharing your Swiss-Belboutique Bneid Al Gar Experience, we are delighted to hear that you enjoyed your stay with us and we are looking forward to welcoming you again at the nearest future. Thanks & Best Regards, Hotel Management

10/10 Excellent

Ndidi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem of a hotel in Kuwait
Fantastic new hotel in Kuwait. The hotel has large clean rooms, comfy beds, a good sized gym, a lovely cafe on the ground floor and offers a great breakfast in the restaurant. Now to the best bit, the wonderful staff who go above and beyond ( every single one of them). A special word for the manager Mr Mohamed and Yayha. I cannot recommend this hotel highly enough. Will definitely be back!
Stayed 20 nights in Jan 2020
Response from Roshni Balan on 12 Feb 2020
Dear Ms. Ndidi, We thank you a lot for your valuable comments. We were delighted to serve you during your stay and looking forward to welcome you again with us. Thanks Swiss Belboutique Team

10/10 Excellent

Anas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel in Kuwait!
Was an excellent choice with modern style and premium service
Stayed 2 nights in Jan 2020
Response from Swiss Belboutique Bneid Al Gar on 6 Feb 2020
Dear Mr. Anas, Thanks for sharing your Swiss-Belboutique Bneid Al Gar Experience, we are delighted to hear that you enjoyed your stay with us and we are looking forward to welcoming you again at the nearest future. Thanks & Best Regards, Hotel Management

10/10 Excellent

mohammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
راحة بال
مريحه لابعد حدود وتعامل الاستقبال راقي جدا
Stayed 2 nights in Mar 2022
Response from Hotel Management on 24 Mar 2022
Dear Mr. Mohammed, Thanks for sharing your Swiss-Belboutique Bneid Al Gar Experience, we are delighted to hear that you liked the hotel staff and the hotel. Looking forward to welcome you for next visit.