Reception
Check availability

Reviews of Kumamoto Washington Hotel Plaza

3 out of 5
Kumamoto Washington Hotel Plaza
2-3-10 Shimotori, Kumamoto, Kumamoto-ken

Reviews

7.6

Good

Rating 10 - Excellent. 42 out of 240 reviews" "
Rating 8 - Good. 113 out of 240 reviews" "
Rating 6 - Okay. 66 out of 240 reviews" "
Rating 4 - Poor. 15 out of 240 reviews" "
Rating 2 - Terrible. 4 out of 240 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Oct 2019
Response from ホテル支配人 on 1 Apr 2024
クチコミへの評価ありがとうございます。参考とさせていただきます。　ホテル支配人

10/10 Excellent

ANDRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Conversation noise from other room
Terrible room wall, can hear the conversation noise from other room. Can't sleep until 2am! Not recommended if you seek for comfort stay
Stayed 1 night in May 2018

6/10 Okay

Joe, Tokyo

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Nice hotel close to my destination.
There was no coffee maker or instant coffee bags except for green tea powder. I wanted to have coffee rather than green tea inroom.
Stayed 2 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The larger twin room has a sofa and ante room. Very nice if you are spending time in the room.

8/10 Good

Dean, Sydney

Liked: Cleanliness, staff & service, room comfort
Convenient to shopping, restaurants and tram
From JR Kumamoto station take the tram and get off at Karshimacho (150 ¥) which takes about 10 mins tram ride from the station. Directly across is a coveted shopping mall/street which leads to Washington st. I don't recall English signage for the hotel but fairly easy to work out especially when you see the big Washington sign. At checkin, interesting observation is the staff asked if I wanted a toothbrush/razor etc whereas in most hotels I have stayed, these items are already in the bathroom. Reasonably quiet/comfortable hotel and also interesting to see that the red light district is just around the corner (presumably catering toward travelling businessmen). The grounds of Kumamoto castle are quite impressive and can be accessed in a 15-20 min walk otherwise catching the tram is as easy.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Naomi

Liked: Cleanliness, staff & service
Good location near shopping area

8/10 Good

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Good location for shopping and sightseeing.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and convenient
I spent one night in Kumamoto and this hotel was great. Very affordable and excellent condition.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice stay
1min walk to tram station close to shopping area

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good
OK hotel for what we paid for. Clean and convenient location next to arcade shopping streets, close to tram stop. McDonald & Starbuck are within 1 min walk. Only complain is mattress. I could feel coils. Must be old and need to be replaced.

8/10 Good

Tat Kwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Martin, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended for a flying visit at OK price
Good location, room was well arranged though not very large as most rooms are in Japan, with all the needs for a night's stay. Good location for shopping and food, the attractions of Kumamoto were within walking distance. Some massage places in the immediate area as well as bars. Good value for a quick visit.

10/10 Excellent

gumpanat, thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
the hotel located in kumamoto,not far from shopping street ,we can stayed and comfort to find something to do in kumamoto.the fee was reasonable for traveller.

8/10 Good

Bubi, hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice room at budget.
it is very convienence (near metro station) for us who travels with metro pass. clean room as expected (never encounter something not clean in japan though). However, room was a bit small.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Joe, Hong Kong

Liked: Cleanliness
Great location , fair deal
Other than its location, all the others are on average

6/10 Okay

Jgoh

Disliked: Room comfort

8/10 Good

Heike, Hong Kong

Better than expectation
I stayed in a single room for 5 nights. The room was not that small compared to other hotels. Everything was fine and I had a comfortable stay. At first I thought there was no wifi in my room and could only be used in lobby but then the staff nicely asked if I would like the router rental for free. Dont expect the staff could communicate effectively with you in English but they were willing to help, just try some body language. Great location for shopaholics, the hotel is right situated at the start of the most popular shopping street of Kumamodo, with lots of restaurants nearby!

8/10 Good

Kulasan, Hawaii

Liked: Cleanliness, staff & service, property conditions & facilities
convenient to most sites and tram line
Hotel was nice but next to an apparent "red light" district. Rooms were efficiently small; be prepared to live out of your suitcase as there are no dressers. Bed was rather firm. Nearby sites included shopping arcades, Kumamoto Castle, Sakura-No-Baba Johsaien are within easy walking distance. City Tram stations nearby to visit other sites such as Suizenji Park and Zoological-Botanical gardens.

6/10 Okay

Alan, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Friendly, clean but with some reservations.
Quality of building, cleanliness and staff all good. Sorry to say I didn't enjoy the bed. The 2 pillows were poor. One like a gravel filled bag the other so soft it didn't support my head at all. The cover for the duvet caused it to continually slip off the bed. V good breakfast quality, quantity and variety.

10/10 Excellent

Yukihiro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from ホテル支配人 on 21 May 2024
クチコミへご感想お寄せいただき誠にありがとうございます。　高い評価をいただき大変に励みとなります。またの機会もどうぞよろしくお願いいたします。

8/10 Good

Ise

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024
Response from ホテル支配人 on 15 May 2024
クチコミへご感想お寄せいただき誠にありがとうございます。　高い評価をいただき大変に励みとなります。またの機会もどうぞよろしくお願いいたします。

10/10 Excellent

KOJI, Okazaki

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの対応がはやく、安心感があるホテルである。繁華街に近く何かと便利である。
Stayed 1 night in Apr 2024
Response from ホテル支配人 on 22 Apr 2024
クチコミへご感想お寄せいただき誠にありがとうございます。高い評価をいただき大変に励みとなります。またの機会もどうぞよろしくお願いいたします。

8/10 Good

natsumi

Stayed 1 night in Apr 2024
Response from ホテル支配人 on 8 May 2024
クチコミへの評価ありがとうございます。大変参考になります。またの機会もよろしくお願いいたします。

8/10 Good

Maki

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
繁華街の近くなので苦手な女性には難しいかもしれませんが目の前にコンビニや近くに飲食店も多く便利だと思います。
Stayed 1 night in Apr 2024
Response from ホテル支配人 on 22 Apr 2024
クチコミへご感想お寄せいただき誠にありがとうございます。　市街地中心部にございますので好評いただいております。またの機会もどうぞよろしくお願いいたします。熊本ワシントンホテルプラザ支配人　山田晃由

6/10 Okay

Kazuhito

Liked: Cleanliness
繁華街に近くて、便利。
Stayed 1 night in Mar 2024
Response from ホテル支配人 on 1 Apr 2024
クチコミへのご感想誠にありがとうございます。参考とさせていただきます。　ホテル支配人

6/10 Okay

Masanori

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
風俗店だらけでやや恥ずかしかったです
Stayed 1 night in Mar 2024
Response from ホテル支配人 on 29 Mar 2024
この度はご宿泊いただきありがとうございました。また、クチコミへご感想お寄せいただき誠にありがとうございます。　ご感想の通りではございますが、市街地繁華街にございます為　観光、ビジネス利用でご好評いただいております。他ホテル様も多く出店している地域でございますのでまたの機会もどうぞよろしくお願いいたします。　熊本ワシントンホテルプラザ支配人　山田晃由

8/10 Good

kousuke

Liked: Amenities
よかった
Stayed 1 night in Mar 2024
Response from ホテル支配人 on 8 Mar 2024
先日はご宿泊誠にありがとうございます。クチコミへの評価ありがとうございます。またの機会もどうぞよろしくお願いいたします。

10/10 Excellent

hiroo

Business traveller
Liked: Cleanliness
綺麗にリニューアルしてよかった^ ^
Stayed 1 night in Feb 2024

6/10 Okay

ryuichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
きれいになってた。
Stayed 1 night in Feb 2024

4/10 Poor

shuichiro

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from ホテル支配人 on 1 Apr 2024
ご感想ありがとうございます今後の参考とさせていただきます。ホテル支配人

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
立地が良く非常に便利だった。
Stayed 1 night in Feb 2021
Response from 熊本ワシントンホテルプラザ　フロントチーフ三輪慎一郎 on 24 Feb 2021
先日はご宿泊誠にありがとうございます。 口コミの投稿も感謝申し上げます。　 市内繁華街にありビジネス・観光に便利でございます。 今後ともどうぞよろしくお願いいたします。

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
出入りがスムーズ
連泊でしたがとてもきれいにしてくれた。近辺の飲食店が充実してるのが良かった。
Stayed 2 nights in Jul 2020
Response from フロント　畑崎 on 24 Jul 2020
Anonymous様 この度は熊本ワシントンホテルプラザにご宿泊いただき誠にありがとうございました。 繁華街にはたくさんのお店がありますのでお楽しみいただけたかと思います。 また熊本にお越し頂いた際はぜひ当館をまたご利用いただけますようスタッフ一同お待ち申し上げております。

8/10 Good

Tetsuya

Travelled with family
Liked: Property conditions & facilities, room comfort
ツインは快適
今回2部屋を使用しました。1部屋はシングル、もう一部屋はツイン。シングルは若干狭めの一般仕様でしたが、ツインは全体が広くて快適でした。
Stayed 1 night in Mar 2020
Response from ホテル支配人 on 1 Apr 2024
クチコミへのご感想誠にありがとうございます。参考とさせていただきます。　ホテル支配人

6/10 Okay

Verified traveller

Business traveller
立地はわるくないですが…
アメニティが充実していないところが残念でしま
Stayed 1 night in Mar 2020
Response from ホテル支配人 on 1 Apr 2024
クチコミへのご感想誠にありがとうございます。参考とさせていただきます。　ホテル支配人

8/10 Good

Verified traveller

Stayed 2 nights in Mar 2020
Response from ホテル支配人 on 1 Apr 2024
クチコミへの評価ありがとうございます。参考とさせていただきます。　ホテル支配人

10/10 Excellent

naomi, 茨城県

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
部屋も広めでよかった。 アメニティがもう少し充実してたらよかった。スタッフの対応もよく、駐車場のおじさんが親切でほっこりしました。
Stayed 1 night in Feb 2020
Response from ホテル支配人 on 1 Apr 2024
クチコミへのご感想誠にありがとうございます。参考とさせていただきます。　ホテル支配人

8/10 Good

MASAFUMI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from ホテル支配人 on 1 Apr 2024
クチコミへの評価誠にありがとうございます。参考とさせていただきます。　ホテル支配人

10/10 Excellent

KEIJI

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Sho

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
食事、コンビニには全く困らない場所にあります
周辺にはコンビニやレストランが多数あり、滞在には不自由しません。目的にもよりますが、交通は少し不便な場合もあると思います。が、10分ほど歩けば、空港へのバスターミナルもあり、航路での行き帰りは問題ありません。部屋が少し狭かったかもしれませんが、価格から考えて、お手ごろだと思います。
Stayed 2 nights in Dec 2019

10/10 Excellent

Gouichi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from ホテル支配人 on 1 Apr 2024
クチコミへの評価誠にありがとうございます。参考とさせていただきます。　ホテル支配人

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
まずます、よかったです。
Stayed 2 nights in Nov 2019

8/10 Good

Yasuaki

Stayed 1 night in Nov 2019
Response from ホテル支配人 on 1 Apr 2024
クチコミへのご感想誠にありがとうございます。参考とさせていただきます。　ホテル支配人

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
繁華街近くにあり、美味しいお店が近くにあって良かった。
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness
オープンして年数たっているにもかかわらず普通に綺麗なホテルです
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019
Response from ホテル支配人 on 1 Apr 2024
クチコミへの評価ありがとうございます。参考とさせていただきます。　ホテル支配人