Terrace/patio
Check availability

Reviews of Hotel Perla

3 out of 5
Hotel Perla
Ul. Zakopianska 180 B, Kraków, Lesser Poland

Reviews

8.2

Very good

Rating 10 - Excellent. 39 out of 104 reviews" "
Rating 8 - Good. 39 out of 104 reviews" "
Rating 6 - Okay. 22 out of 104 reviews" "
Rating 4 - Poor. 3 out of 104 reviews" "
Rating 2 - Terrible. 1 out of 104 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Aleš

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everythink is ok.
Stayed 1 night in Nov 2023

8/10 Good

Salma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good if you have a car. Easy to drive to krakow. Staff was lovely and the rooms were good value for money.
Stayed 1 night in Aug 2023

6/10 Okay

Marijus Haris

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tha stay were comfortble. Staff friendly and helpful. Breakfast extremely tasty and rich.
Stayed 2 nights in Jul 2023

8/10 Good

Krzysztof, Neenah

Stayed 1 night in Jun 2023

10/10 Excellent

Idan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Very organized , free unlimited coffee , free and big breakfest , fan in the room unlike other hotels . I had electric outage and they were nice enough to replace my room with another room despite close to zero supply of ready vacancies
Stayed 2 nights in Apr 2023

10/10 Excellent

DANUTA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a convenient location. The air freshener in the room was too strong however since you could open the window this was not an issue.
Stayed 1 night in Apr 2023

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stopover in Kraków
Very nice and cosy hotel located in the southern part of Kraków, which makes it a perfect stopover for those travelling to the mountains. Within walking distance to Saunarium Borowinowa. Comfortable and clean rooms, staff super nice, good breakfast, tasty food in the restaurant, free parking and good value for money. Who could ask for more?:)
Stayed 1 night in Feb 2023

8/10 Good

Yvanka

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel for very reasonable cost. Smells great in the whole building creating pleasant initial impression. The staff speaks English and is very friendly. Just be careful when arriving to confirm the Expedia’s booked price to what they actually will charge you. I booked double room and single room but when arrived was told it was 2 double bed rooms. I figured the price will be the same as what I booked on this site but I was charge much more. I was thinking “free upgrade”. I should’ve asked before agreeing to take the room. Other than that price difference which could be real big deal for another family, the place is very well located. Close to (10min drive) to all best restaurants in Krakow. The rooms had blow dryer and body/hair soap. Towels were nice. Rooms had table fan in each which made me think that there was no A/C. It was cool when we visited (July) so we did not need the fans. The included breakfast was truly the highlight so don’t pass on it (served 7-10am). The keys have the electronic card to be used when in the room to make the electricity work. You can’t leave your devices (cellphone or laptop) charging when you leave the room. That kind of sucks, but it is what it is. It’s a nice spot.
Stayed 1 night in Jul 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in, polite staff, nice on site restaurant.
Stayed 1 night in May 2022

10/10 Excellent

Richard Armand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find and in very good condition for ab older property. Parking was a little tight but FREE.
Stayed 1 night in Mar 2022

8/10 Good

Dope DL

Stayed 2 nights in Feb 2022

4/10 Poor

Verified traveller

Business traveller
Disliked: Room comfort
There was a terrible noise till the three o'clock at night. Couldn't sleep at all.
Stayed 1 night in Sep 2021

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I did not like the old type door lock. Restaurant was pretty good, much better than I expected.
Stayed 1 night in Sep 2018

6/10 Okay

Pavlo

Liked: Staff & service, room comfort
Previously a charming hotel, now quite worn out
I've been to this hotel a few years ago and left an excellent review. Since then the hotel has lost a lot of its charm and the rooms feel quite worn out. Still conveniently located at A4 highway and very pleasant and helpful staff. The breakfast got worse too.
Stayed 1 night in May 2018

6/10 Okay

kevin

Disliked: Staff & service
Went for breakfast on day 2 and no warm food served then on day three just hot dog sausage. Day four toaster not working was told it would be replaced and still wasn't on day 5
Stayed 5 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Nice for nice price
We stayed here for one night. Room was comfortable and clean. Hotel staff was nice and friendly. Breakfast is included and there is more than enough that they offer with impressive variety. Everything very tasty. Located just outside of Krakow on the route to Zakopane.
Stayed 1 night in Dec 2017

10/10 Excellent

George, Pennsylvania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real Hotel Pearl
I have no words to describe my satisfaction with everything I had encountered in this hotel. The only thing was that I couldn't stay there more... I have nothing negative to say about hotel Perla and if I ever go to Cracow I will stay there.
Stayed 3 nights in Dec 2017

8/10 Good

Lukasz, London, UK

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Reasonable
Although this hotel is reasonably priced, I was not too impressed. It wasn't very clean, and the beds were simply awful. For that reason alone I wouldn't recommend it to anyone who needs a good night sleep. Good breakfast though...

6/10 Okay

Krzysztof, Warsaw

Liked: Cleanliness
Weekend in Krakow
I chose this hotel because it was inexpensive. It was OK, but if you find something closer to the city center for the same money or a bit more, rather choose another option. This one is located on the border of the city and it's not easy to be riched. Coming from the city you cannot turn to the hotel, but you have to drive quite some distance and make an illegal u-turn or drive even more. The room was clean, but the hotel did not spend a lot of money to make it cozy. The breakfast was OK, but I cannot say it was rich. Internet was supposed to be available but it was not.

8/10 Good

Shan, Bristol UK

Liked: Cleanliness, staff & service
Great location, clean but a bit dated
Hotel is located next to the motorway with free parking. Room is a bit dated but clean. Good bar, good restaurant and good breakfast.

6/10 Okay

TAKA

Liked: Cleanliness, room comfort

6/10 Okay

Ed

Disliked: Room comfort

6/10 Okay

Matukaiciai, Lithuania

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, modern hotel
Stayed here with family for two nights. It's a nice modern hotel, although you may find a big difference between public area (well done interior and air conditioners) and rooms. We've got the best room but it was quite small, "empty", and we hardly could sleep because of lack of fresh air. It was very hot outside, but because room is on the ground floor, we were afraid to fully open windows or glass door. And we could hear trains going near by somewhere. Breakfast was fine and enough. Receptionists were helpfull and nice. Also free parking is worthy to mention.

6/10 Okay

Ayame, Providence RI

Liked: Cleanliness, staff & service
good hotel, great food in the restaurant
It was a good location for a pretty quick drive to the airport, downtown, and most of the museums like Auschwitz. It's not a good location for finding a quick bite to eat though. There seems to be no restaurants at all on a long stretch of the road, except for a couple small sketchy places where I refused to get out of the car. Room was a decent size but there is no thermostat. You can open the window if it gets too hot, but there's no screen so bugs will get in your room at some point. They supply a body wash shampoo combo in a wall dispenser in the shower and by the sink. There's no hair dryer in the room but you can get one from the front desk with no problem. My only complaint here was the wifi. It was really slow and awful with my computer and my phone wouldn't work at all through it. There is a restaurant / bar next to the lobby that is quite small and my luck had it that there was a huge tour bus of people staying here and never any tables to sit at. We eventually were able to find space to sit at the tiny bar, which I think is also open 24 hours. The food was delicious here. The waitress/bartender was very nice and spoke English. But she chuckled every time we said something in Polish to her. I'm not sure how I felt about that. I'm unsure of if she was laughing at us or just amused by the few things we knew, like "thank you". Over all, I'd say this is a good hotel and I am happy with my choice.

10/10 Excellent

Tourist, From UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greast Hotel
Great hotel for anyone. It is easy to find and easy to drive into Krakow from the hotel and to the salt mines. It is clean and the room was adequate, and for the price it was a bargain. The restaurant served the best food we ate in Poland, and the cheapest and the staff were so friendly. An excellent tourist hotel

10/10 Excellent

hotel perla, krakow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location just outside Krakow near motorway
Great stay the staff are very good and helpful. I had car so the parking was useful. The hotel is just off the motorway which leads to the airport which is about 13 minutes away but far enough away not to hear it. The road the hotel is on goes straight into the city dead easy? The breakfast simple but very good more than enough. The restaurant also served evening meals which are to a good standard. I was very impressed with my stay here and value for money 10 out of 10. Please note it is a taxi ride into the city although there is a tram just in walking distance about 10 to 15 minutes. Thanks again would use this hotel very happy.

10/10 Excellent

Brian, Isle of Wight, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel good PRICE
I stayed at the hotel for 3 nights, room was very clean and very good food, just out side Krakow took 5 mins in car to get into city centre. Staff very good and spoke good English I would go back to this hotel Price very good

6/10 Okay

S Hall

Liked: Cleanliness, staff & service, property conditions & facilities
The value of staying at this hotel is definately there. It was not expensive and it suited our needs well as an overnight stop while passing through Krakow airport while on our way to and back from another destination. . Rooms are clean, the restaurant food is also very good and well priced. The restaurant staff are not really that interested in taking care of you. The first night we were the only people in the restaurant, but waited about 10 minutes for a server to acknowledge us. The second night we had a similiar experience. The front desk staff were very good, and could speak English. Overall it;s not a destination hotel but a great place to stay while for a couple nights.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Out of town and close to railway line but a nice hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Positive factors Value for money Good all round standard Friendly and helpful staff Negative factors Distance to Tram stop -20 minutes to walk Taxi Fare from Airport 100 PLN for 10 minute journey - very expensive Need better information on travel options and costs to travel to and from hotel - City Centre, Airport ,etc

8/10 Good

Jim, Kiev, Ukraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
To Far From Airport
The Hotel , Staff , Food and Service are second to none. Excellent. The buffet breakfast had a good variety and delicious. The staff was friendly and efficient. The room and hotel was clean and freshly painted. if this Hotel was near the Airport or downtown I would not in any other Hotel. The disappointment that I had was that it was listed near the airport and it is 19 Kilometers away. They have no airport shuttle so you are basically forced to take a taxi that will cost a minimum of $35 usd. To get to the Hotel from the airport I took the train to city center and then a taxi to the hotel.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Mila & Ad, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, reasonable hotel
Very nice Hotel. Good room and hotel conditions. If You would like to get to Old City it takes about 30min. Shopping centre 15min by walk. Very nice staff. Good restaurant. Recomended

10/10 Excellent

colin, Spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Perla Absolute treasure of a hotel in Krakow
Alright, the hotel is a bus ride out of the centre. It was an absolute delight to stay there. The food in the restaurant was very good and extremely good value. The breakfast buffet was superb. That is not what makes this the ideal place to stay. I am referring to the staff. In all the hotels I have ever stayed in, I have never come across such helpful and friendly staff. Just to give you an example of how wonderful they are. I had my laptop stolen in Spain before I boarded my flight to Poland. The hotel had wifi but I had no laptop. I asked the receptionist if there was a ciber cafe anywhere nearby. She said that there was a laptop in the office that I could use. Thats the sort of service you do not find everywhere. The hotel is located a little way out of the centre but this means you have a very tranquil place to return to after a hard day in the office. Again, the staff will book taxis for you or tell you which bus to get. Their prime concern seems to be customer satisfaction. I was so sad to have to leave the hotel, but cannot stay there forever. I will certainly stop there next time I go to Krakow and would recommend that you do too.

10/10 Excellent

Rune

Stayed 2 nights in Jul 2023

8/10 Good

karine

Liked: Property conditions & facilities
Disliked: Staff & service
Séjour juillet 2023
Un peu déçue au vu de tous les commentaires positifs. Pas de bouilloire,ni frigo, ni clim dans la chambre. À chaque demande à la réception d un besoin = pas de possibilité. Correct pour avoir besoin juste de dormir et partir en journée. Bonne insonorisation.Petit déjeuner répétitif avec produits de la veille. Personne ne parle français, alors si mauvaise maîtrise de l anglais c'est compliqué. Pour info, la carafe d eau est à 18 zloty. Et point important en arrivant de Cracovie vous ne pouvez pas accéder à l'hôtel mais vous êtes obligés de faire 1/2 tour plus loin sur une 4 voies. Le restaurant n'est pas excessif mais il y a beaucoup de groupes. Correct dans l ensemble. Aucune taxe supplémentaire payée que le prix annoncé sur le site. Bon séjour
Stayed 4 nights in Jul 2023

10/10 Excellent

Tatiana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

WELLINGTON PINHEIRO DE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Kind Staff. Great facilities. Very well located.
Stayed 1 night in May 2023

10/10 Excellent

Roman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

6/10 Okay

Marcin

Travelled with group
Liked: Cleanliness, staff & service
Hotel na jedną noc. Parking przed hotelem
Hotel na jedną noc. Śniadania smaczne. Pokój niewielki, wystarczający na jeden nocleg, łóżko starszeci skrzypiące mocno. Obsługa sprawna i miła. Parking przed hotelem.
Stayed 1 night in Jul 2022

8/10 Good

Jaroslav

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Polecam. Pokój czysty i wygodny, dla 1 osoby idealny. Śniadanie smaczne i zróżnicowane. Parking, bezplatny, na terenie obiektu.
Stayed 2 nights in Oct 2021

10/10 Excellent

Beata

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Polecam
Bardzo fajny hotel, przytulne pokoje a śniadanko eleganckie. Szkoda ze nie ma klimatyzacji w pokoju ale mam wiatrak który w nocy tez się świetnie spisał.
Stayed 1 night in Jul 2021

10/10 Excellent

Bahdiar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

8/10 Good

jonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Underbar serviceminded personal,bra frukost,lite långt till centrum men taxi tar cirka 25 min kostar mellan 18-30 sloty beroende på trafik.
Stayed 3 nights in Jul 2019

8/10 Good

Hans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wij vonden dat het personeel wat actiever mag reageren. We werden soms met moeite begroet. Dame achter de balie wist niet eens hoe lang het rijden was naar Auschwitz. Ontbijt was goed maar weinig stond gekoeld. Kamer was schoon en netjes, wel wat geluid door langsrijdende trein. Geen airco in kamers, terwijl op diverse boekingsites stond dat er wel airco was.
Stayed 6 nights in Jul 2019

6/10 Okay

Verified traveller

Business traveller, Travelled with group
Liked: Amenities, property conditions & facilities
Es war in der Nacht extrem laut vor dem Hotel! Zugverkehr kommt noch hinzu!
Stayed 1 night in Jun 2019