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Reviews of Original Sokos Hotel Vaakuna Kouvola

4 out of 5
Original Sokos Hotel Vaakuna Kouvola
Hovioikeudenkatu 2, Kouvola

Reviews

8.8

Excellent

Rating 10 - Excellent. 105 out of 232 reviews" "
Rating 8 - Good. 105 out of 232 reviews" "
Rating 6 - Okay. 19 out of 232 reviews" "
Rating 4 - Poor. 3 out of 232 reviews" "
Rating 2 - Terrible. 0 out of 232 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
Perfect. Lovely hotel highly recommended
Stayed 5 nights in Dec 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, clean and recently renovated hotel with a pretty decent gym
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recently (2020) renovated and you can really see that. Rooms are on point from minibar to lighting, public sauna is big and fresh and shower area has a jacuzzi. Only two showers though. Hotel also has actually a pretty decent hotel gym with variety of dumbells, bars and equipment. Easily a top3 Sokos Hotel gym in my opinion. Last but not least, great customer service both at the reception as well as in the hotel restaurant.
Stayed 1 night in Dec 2020

8/10 Good

DANIEL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a nice and good hotel for staying there at business occasion. The parking is easy. There is a good sauna. The hotel restaurant is very good. Breakfast was good as well.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

4/10 Poor

John, Melbourne, Australia

Liked: Cleanliness
Disliked: Property conditions & facilities
Absolutely Not Fabulous
I noticed that this hotel was rated as “Fabulous” and 8.8 on some booking and review sites. My experience was very different. The breakfast was fabulous, but then most Finnish hotel breakfasts are pretty amazing! What wasn’t fabulous was the “free parking available” which turned out to be 8€ to use the hotel outside parking lot or take your chances in the public carpark a block away! Also not fabulous was the inconvenience caused by one of the two lifts (elevators) not registering my floor - making it useless and annoying as it was always the first to arrive and needed reception to “send it away” while I waited for the other. The restaurant dinner was very average quality but the addition of “French” meant they could charge outrageously for your lack of culinary pleasure. Overall, this hotel is overhyped and overpriced, the room rate being twice what I paid for much more luxurious and pleasant accommodation! Did I mention, it appears to be the only hotel in the town centre - that might also explain their overhype and overpricing! It’s not so far to the next main town where the accommodation was superb, the service great and the food excellent! If this was the “Original Sokos”, I’m wondering if there is an improved version somewhere!
Stayed 1 night in Aug 2019

10/10 Excellent

Jacques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay!
Location is very convenient, close to center and train station. room was of good size and breakfast was great. Gym also well equipped.

10/10 Excellent

Pirkko, Kaupunki Minnesotassa, USAssa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice stay with my siblings
The receptionist was very special: so friendly and smiling - not so often in finland, sorry. nice breakfast with my brother and his lovely wife.

10/10 Excellent

Madeleine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
It is not bad
It is good hotel to stay. There was no hot drink in room which I didn't like.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay before visiting Reposevi
Staff very friendly and helpful. Quiet location.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You could not stay at a better hotel in summer or winter, mint. The food is great.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoy your stay
Good food at restaurant. Nice Hotel. Poor water pressure in the shower.

6/10 Okay

Thomas

Business traveller
Disliked: Amenities, property conditions & facilities
The bed was quite old and uncomfortable to lay on. The surrounding was quite noisi in the night.
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Cristian

Stayed 1 night in Feb 2024

10/10 Excellent

Ilona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Mika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ajatukset Kouvolasta muuttui.
Ystävällinen henkilökunta. Siisti hotelli.
Stayed 2 nights in Dec 2023

10/10 Excellent

Riitta

Stayed 1 night in Dec 2023

10/10 Excellent

Emmi

Stayed 1 night in Oct 2023

8/10 Good

Solveig

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Charlotte

Stayed 1 night in Oct 2023

8/10 Good

Gunn Helene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Riitta

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely pink hotel with kind people.
Stayed 1 night in Jul 2023

10/10 Excellent

Ralf

Stayed 1 night in Jul 2023

10/10 Excellent

Ville

Stayed 1 night in Jul 2023

8/10 Good

Jurgen

Business traveller
Liked: Cleanliness, staff & service, room comfort
Prima
Verblijf is prima Was wel wat kozijn werk wat los liet maar verder prima accommodatie Net hotel gastvrijheid prima
Stayed 3 nights in Jun 2023

8/10 Good

Gunn Helene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Reetta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

Tapani

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Onnistunut remontti
Hienosti remontoitu huone. Hyvät löylyt saunassa. Muuten miellyttävä kokemus mutta kallis
Stayed 1 night in Nov 2022

6/10 Okay

Hinriikka

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Aki

Stayed 1 night in Nov 2022

10/10 Excellent

Riikka

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mahtava yö
Aivan mahtavat sängyt. Ihana nukkua, mutta tavallaan hirveä herätä aamulla siihen, että pelästyin missä olen. En ollut kahteen vuoteen nukkunut koko yötä heräämättä kertaakaan ennenkuin tänä yönä. Huoneeni oli juuri hissin vieressä, niin se kyllä kuului huoneeseen aika kovin. Kaikki ihanaa, henkilökunta, huone, aamiainen, kokousruoat.
Stayed 1 night in Nov 2022

10/10 Excellent

Juha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Saunatilat LOISTAVAT.
Stayed 2 nights in Sep 2022

10/10 Excellent

Pieter

Stayed 1 night in Sep 2022

10/10 Excellent

Eija

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Stayed 2 nights in Aug 2022

10/10 Excellent

Jukka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Simo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kaikki toimi
Henkilökunta kautta linjan poikkeuksellisen ystävällistä ja palvelualtista
Stayed 1 night in Jun 2022

8/10 Good

Tony

Stayed 1 night in Jun 2022

8/10 Good

Juha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Keittiö menee aikaisin kiinni, ainakin sunnuntaina.
Stayed 1 night in Jun 2022

10/10 Excellent

Finn Erik

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

8/10 Good

Jere

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yöpiminen oli todella mukavaa teillä oli todella mukavat sängyt ja yms
Stayed 1 night in May 2022

10/10 Excellent

pekka

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022