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Reviews of Kumarakom Park Resort

3.5 out of 5
Kumarakom Park Resort
Chakrampady, Kottayam, Kottayam, Kerala

Reviews

5.8
Rating 10 - Excellent. 2 out of 8 reviews" "
Rating 8 - Good. 1 out of 8 reviews" "
Rating 6 - Okay. 1 out of 8 reviews" "
Rating 4 - Poor. 2 out of 8 reviews" "
Rating 2 - Terrible. 2 out of 8 reviews" "

6.8/10

Cleanliness

6.6/10

Staff & service

8.0/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Reshma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was quiet warm and welcoming. They took good care of all our needs. Overall a pleasant stay.
Stayed 1 night in Sep 2023
Response from Biju K V on 10 Oct 2023
Thank you so much for taking the time to share your positive review of your recent stay with us. We are delighted to hear that you enjoyed you time at our Hotel. Our team works hard to provide a memorable experience for our guest, and it is rewarding to know that we met your expectations. We hope to welcome you back for another expectional stay in the future.

2/10 Terrible

Surendran

Stayed 1 night in Mar 2022
Response from SINSON T J on 11 Oct 2023
Thank you very much sir

4/10 Poor

debbie, lancashire, uk

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
disappointed
Although the room had a great supportive mattress & quiet air con, it is on a main road so sleep was disturbed by the occasional heavy truck in the night. This was the least of the problems. The sink was dirty. The sheets were stained. The shower was strong but filled with broken bits of the old shower curtain hooks. It seems as though the hotel has just changed hands & is undergoing a refurb. They really need to close down until it is completed. At present, this is definitely not a 3 star hotel. There is scaffolding in the hallway. Brick & cement dust everywhere. Wet paint smell permeates the whole building. The swimming pool is full of cement & brick dust & water boatmen. Unusable. Minibar empty. I could go on but I'd be nit picking. The final straw was the staff being shouted at outside our room & feeling the brick dust on our chests on the second morning. I'm sure it'll be great when it's done, but it's nowhere near ready to accept guests yet.
Stayed 1 night in Feb 2018
Response from ashirwad resorts on 23 Feb 2018
Dear Sir/Madam It was our pleasure to have your stay in our Resort. Noted down the very valuable points which has been shared by you. We were having our maintenance during your stay,and we are really sorry for the inconvenience happen to you and our sincere thanks for giving such valuable points . Now the property is cent percent clean hygiene and friendly. Kindly requesting your next time stay with us and feel the difference.

4/10 Poor

Biju, pathanamthitta

Disliked: Property conditions & facilities, room comfort
Very bad experience, complimentary breakfast fast was cheating, only poori& masala,tea only,I don't expect such a bad experience like this in a star rated hotel
Stayed 1 night in Sep 2017
Response from SINSON T J on 11 Oct 2023
Dear sir now this is not Ashirwad Heritage , this is rebranded as Kumarakom Park Resort under new management , we have rennovated the hotel and is managed by new owner and staff , we can guarentee you the most professional experience with us

2/10 Terrible

Harshal, delhi

Disliked: Staff & service, property conditions & facilities, room comfort
Not worth it spending on it
Whole night lot of voice outside room. Staff not cooperative and understanding. Breakfast totally cold and no one to attend.
Stayed 1 night in Aug 2017
Response from SINSON T J on 11 Oct 2023
Dear sirmany thanks for choosing to stay with us , we are very happy to inform you that we are now Kumarakom Park resort under the new management , the hotel is fully renovated and have . now we have a fully professional team who can assist you with very professional attitude

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experience at Ashirwad Heritage Resort, Kumarakom
Stayed at Ashirwad Heritage resort for two days. Had checked in past 10.30 pm and still found the staff to be very energetic and cheerful. The made me and family comfortable and the next one and a half days of the friends get together was simply great without any hick ups due to the attention given by the hotel staff for all the activities
Response from SINSON T J on 11 Oct 2023
Dear sir now this is not Ashirwad Heritage , this is rebranded as Kumarakom Park Resort under new management , we have rennovated the hotel and is managed by new owner and staff , we can guarentee you the most professional experience with us

6/10 Okay

Verified traveller

Response from SINSON T J on 11 Oct 2023
Dear sir now this is not Ashirwad Heritage , this is rebranded as Kumarakom Park Resort under new management , we have rennovated the hotel and is managed by new owner and staff , we can guarentee you the most professional experience with us

10/10 Excellent

Shaji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gut
Ashirwad resort ist eine gute Aufenthaltort in kumarakom durch Hotels.com 4 Familien eine Nacht dort gewohnt hat gut gefallen
Stayed 1 night in Aug 2017
Response from SINSON T J on 11 Oct 2023
Dear sir now this is not Ashirwad Heritage , this is rebranded as Kumarakom Park Resort under new management , we have rennovated the hotel and is managed by new owner and staff , we can guarentee you the most professional experience with us