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Reviews of Capital O 19742 Hotel Dona Castle

3 out of 5
Capital O 19742 Hotel Dona Castle
13,Lakshminada Main Road, Kottamukku, High School Jn-Kottamukk Rd,Vidya Nagar, Kollam, Kerala

Reviews

5.4
Rating 10 - Excellent. 0 out of 3 reviews" "
Rating 8 - Good. 0 out of 3 reviews" "
Rating 6 - Okay. 2 out of 3 reviews" "
Rating 4 - Poor. 1 out of 3 reviews" "
Rating 2 - Terrible. 0 out of 3 reviews" "

8.0/10

Cleanliness

6.0/10

Staff & service

4.0/10

Property conditions & facilities

Reviews

6/10 Okay

LOURDES

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2019
Response from Regards, Navneet on 28 Nov 2019
Apologies for the trouble caused, Lourdes! We are disappointed to see that our guest is dissatisfied with our services, however, we’d love to understand the reason behind the issue you have faced to enhance your experience with us. Hope to hear from you soon :)

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2019
Response from Regards, Navneet on 28 Nov 2019
Apologies for the trouble caused, There! We are disappointed to see that our guest is dissatisfied with our services, however, we’d love to understand the reason behind the issue you have faced to enhance your experience with us. Hope to hear from you soon :)

4/10 Poor

Verified traveller

Stayed 2 nights in Dec 2018