Front of property

Reviews of Visitel - A Boutique Hotel

3 out of 5
Visitel - A Boutique Hotel
78 Canal Circular Rd, (Next To Apollo Hospital. (EM Bypass.), Kolkata, WB

Reviews

7.4

Good

Rating 10 - Excellent. 4 out of 16 reviews" "
Rating 8 - Good. 6 out of 16 reviews" "
Rating 6 - Okay. 4 out of 16 reviews" "
Rating 4 - Poor. 1 out of 16 reviews" "
Rating 2 - Terrible. 1 out of 16 reviews" "

7.0/10

Cleanliness

6.8/10

Staff & service

8.0/10

Amenities

6.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Yogesh, San Francisco

Liked: Amenities
Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2022

6/10 Okay

Vanita

Travelled with family
They cudnt find our booking
So these guys kept insisting that hotels.com confirmation number is not what it says on the booking...had anxious moments...they need to b educated on how the association with hotels.com shud work...then thy said they have a booking not via hotel.com but Expedia...bad user experience for us
Stayed 1 night in Nov 2019
Response from MICHA on 2 Dec 2019
Dear guest, we sincerely apologize for the discomfort that you faced during your stay with us. We value the review of each and every guest. We are glad that you highlighted the places where we can improve ourselves. We promise that we will deliver better than your expectation in your next stay with u Thanks and regards

10/10 Excellent

Moehein

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean and spacious. Location is good. Staffs are friendly.
Stayed 2 nights in Nov 2019
Response from MICHA on 6 Jan 2020
Dear Guest, Thank you for your lovely feedback regarding your visit to Hotel Visitel, Kolkata. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you soon with our friendly smiles. Thanks and Regards

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
In Room water leackage. Off location from main city. Food is satisfactory,
Stayed 4 nights in Oct 2019
Response from MICHA on 5 Nov 2019
Dear guest, we sincerely apologize for the discomfort that you faced during your stay with us. We value the review of each and every guest. We are glad that you highlighted the places where we can improve ourselves. We promise that we will deliver better than your expectation in your next stay with us. Thanks and regards

8/10 Good

Dips, Nepal

Business traveller, Travelled with group
Good hospitality, best staff, sufficient room, nice view from room
Stayed 1 night in Oct 2019
Response from MICHA on 5 Nov 2019
Dear Guest, Thank you for your lovely feedback regarding your visit to Hotel Visitel, Kolkata. We are delighted to hear that you had A memorable stay with us. We look forward to welcoming you soon with our friendly smiles. Thanks and regards

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness
Nice location. Nearest to Apollo hospital. Staff are accommodating. Biggest breakfast is nice.
Stayed 1 night in Sep 2019
Response from MICHA on 5 Nov 2019
Dear Guest, Thank you for your lovely feedback regarding your visit to Hotel Visitel, Kolkata. We are delighted to hear that you had A memorable stay with us. We look forward to welcoming you soon with our friendly smiles. Thanks and regards

8/10 Good

Dewan Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

6/10 Okay

Zahidul

So far so good
No saloon ! Foods price high ! Net connection very poor! No money exchange near hotel !
Stayed 4 nights in Aug 2019

8/10 Good

KYAW HAN THAR

Liked: Cleanliness, staff & service, room comfort
I wanna stay on November 2019 too . Please book double room for me
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice property with courteous staff and good location with easy access to transport services. Reputed hospital adjacent.
Stayed 1 night in Jul 2019

2/10 Terrible

Sonal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad approach
I had to cancel the booking of 2 rooms because at time of booking I was not informed that guests with local I'd are not allowed which is weird...either you people run the hotel only for outsider or close it.
Stayed 2 nights in Jun 2019

8/10 Good

Dewan Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from Mr. Amitava Ghosh on 28 May 2019
Dear Guest, Thank you for your lovely feedback regarding your visit to Hotel Visitel, Kolkata. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you soon with our friendly smiles. Thanks and Regards

8/10 Good

neeraj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel near to the airport
Stayed 1 night in Mar 2019
Response from Mr. Amitava Ghosh on 6 Apr 2019
Dear Guest, Thank you for your lovely feedback regarding your visit to Hotel Visitel, Kolkata. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you soon with our friendly smiles. Thanks and Regards

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2019
Response from Mr. Amitava Ghosh on 6 Apr 2019
Dear Guest, Thank you for your lovely feedback regarding your visit to Hotel Visitel, Kolkata. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you soon with our friendly smiles. Thanks and Regards

8/10 Good

DIPANKAR

Disliked: Property conditions & facilities
Good experience
Stayed 1 night in Jan 2019
Response from Jhanvi on 8 Feb 2019
Dear Guest, Thank you for your lovely feedback regarding your visit to Hotel Visitel, Kolkata. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you soon with our friendly smiles. Thanks and Regards

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Hotel guest was very loud,but hotel staff was friendly.
Stayed 3 nights in Nov 2018
Response from Jhanvi on 5 Dec 2018
Dear Guest, We sincerely apologies for the discomfort that you faced during your stay with us. We value the review of each and every guest. We are glad that you highlighted the places where we can improve ourselves. We promise that we will deliver better than your expectation in your next stay with us. Thank you Regards