Indoor pool
Check availability

Reviews of De Sovrani

4 out of 5
De Sovrani
DD -21, DD Block, SALTLAKE CITY, SECTOR 1, Kolkata, West Bengal

Reviews

7.4

Good

Rating 10 - Excellent. 3 out of 8 reviews" "
Rating 8 - Good. 2 out of 8 reviews" "
Rating 6 - Okay. 1 out of 8 reviews" "
Rating 4 - Poor. 1 out of 8 reviews" "
Rating 2 - Terrible. 1 out of 8 reviews" "

7.0/10

Cleanliness

9.8/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

4/10 Poor

Tushar

Travelled with group
Disliked: Amenities
Very dirty bathrooms and room. Towel are all worn down. Vanity in the bathrooms have stain same with toilet seats. Service quality is also not appreciable, ordered a glass, it took them multiple reminders and over 45 mins to get. Ice bucket did not have any tong so had to use hands to take out ice cubes.
Stayed 2 nights in Feb 2024

8/10 Good

Claude

Liked: Cleanliness, staff & service
I chose this property because it boasted a swimming pool. When I arrived, I was told it was closed for the winter. I wish they’d told me beforehand. However they upgraded me to a suite. It is a good hotel, a bit soulless but it is situated away from the mayhem that is Central Kolkata. There is good mall nearby and a few decent eateries.
Stayed 4 nights in Oct 2023

6/10 Okay

Yasser

2/10 Terrible

Ranga

Business traveller, Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bad
Stayed 3 nights in Oct 2022

10/10 Excellent

Mantosh

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
All staff was extremely helpful and friendly. My stay was pleasant. Only problem, bathroom was not kept clean. It’s not up to the promise standard.
Stayed 2 nights in Sep 2022

8/10 Good

Subir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent Stay
Very professional staff. Food is great. Rooms are good but a bit small. Checkout was a bit erratic- had to wait to lot before I got my itemised food bill.
Stayed 1 night in Mar 2020

10/10 Excellent

Vineet

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel at Great Price
Bathroom dint have hot water... the shower also had no water pressure. Other than that it was an absolutely comfortable stay.
Stayed 1 night in Feb 2020

10/10 Excellent

Hiro, 仙台

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
学会で利用。ホテル周辺には飲食店も少しあります。タクシーでホテルに向かいました。スタッフの対応はとても丁寧で、英語もわかりやすい。部屋は清潔で、シャワーもお湯が出ます。部屋のサービスに関しては全く問題ないと思います。朝食は普通でした。 周辺は夜間は暗くなるので、Uber等の足が必要です（どこもそうですが）
Stayed 2 nights in Dec 2019
Response from Team De Sovrani on 18 Dec 2019
Dear Guest, I take the pleasure on behalf of the entire team at De Sovrani, Kolkata to thank you for your recent stay and giving us an opportunity of serving you. We appreciate you taking out your valuable time to share this most wonderful experience and words of appreciation on this forum. We look forward to your next visit and the joy of serving you. Best Regards,