Outdoor pool, open 9 AM to 6 PM, free pool cabanas, pool loungers
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Reviews of Koh Tao Cabana Resort

4 out of 5
Koh Tao Cabana Resort
16 Moo 1, Baan Haad Sai Ree, Koh Tao, Surat Thani

Reviews

8.8

Excellent

Rating 10 - Excellent. 181 out of 320 reviews" "
Rating 8 - Good. 94 out of 320 reviews" "
Rating 6 - Okay. 23 out of 320 reviews" "
Rating 4 - Poor. 17 out of 320 reviews" "
Rating 2 - Terrible. 5 out of 320 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Nanatt S. on 15 May 2024
Dear Alicia,Thank you for staying with us, and we look forward to another chance to serve you.Best Regards,Guest Service Agent.

8/10 Good

Ahmad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful surrounding I got a deluxe treetop villa so I had a jungle view with a slight glimpse of the ocean. Woke up to the sound of birds and animals.
Stayed 2 nights in May 2024
Response from Nanatt S. on 7 May 2024
Dear Ahmand,Thank you for taking a time to give us the nice review, your comments very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Koh Tao Cabana Resort.Best Regards,Koh Tao Cabana Resort.

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was amazing and staff friendly and helpful.
Stayed 2 nights in Apr 2024
Response from Nanatt S. on 7 May 2024
Dear Lisa,Thank you for taking a time to give us the nice review, your comments very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Koh Tao Cabana Resort.Best Regards,Guest Service Agent.

4/10 Poor

MATTHEW

There was construction the whole time and I couldn’t relax. Staff was nice and spoke good English.
Stayed 2 nights in Mar 2024
Response from Nanatt S. on 10 Apr 2024
Dear Mr. Matthew,Thank you for taking a time to give us the nice review, your comments very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Koh Tao Cabana Resort.Best Regards,Guest service Agent.

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely resort, the beach villa was spot on. Very relaxing would definitely come back and sad to leave
Stayed 1 night in Mar 2024
Response from Nanatt S. on 25 Mar 2024
Dear Leigh,Thank you for staying with us and happy to hear you will come back again. We work hard to make the guest happy and appreciate your feedback.Best regards,Guest Service Agent.

10/10 Excellent

scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing beautiful place. Be very aware there are a lot of steps. Snorkelling right in front of the resort. Feels like you are on a true holiday when staying here. Food and beverage prices are bit high but you can walk the beach and find many places to try
Stayed 2 nights in Feb 2024
Response from Nanatt S. on 1 Mar 2024
Dear Mr. Scoot,Thank you for taking a time to give us the nice review, your comments very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Koh Tao Cabana Resort.Best Regards,Guest Service Agent.

10/10 Excellent

Wendy Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely perfect This resort will instantly bring a smile to your face. It is so beautiful aesthetically with each villa style possessing its own distinct beauty. The outdoor showers, complimentary breakfast and work out classes were some of the highlights for me. But the absolute best is the staff here, they work so hard for you to have a wonderful time and are always happy to answer any questions. I extended and moved rooms, when I came back from the beach my bags had been relocated without my having to ask. That’s the type of thing that gets you 5 stars. Do not hesitate, book this spot today
Stayed 2 nights in Feb 2024
Response from Nanatt S. on 1 Mar 2024
Dear Wendy Lee,Thank you for taking a time to give us the nice review, your comments very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Koh Tao Cabana Resort.Best Regards,Guest Service Agent.

10/10 Excellent

richard

Stayed 2 nights in Feb 2024
Response from Nanatt S. on 15 May 2024
Dear richard,Thank you for staying with us, and we look forward to another chance to serve you.Best Regards,Guest Service Agent.

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the tree house. It was really lovely. A LOT of stairs but worth it. Very beautiful. Fantastic food
Stayed 1 night in Jan 2024
Response from Nanatt S. on 6 Feb 2024
Dear Value guest,Thank you for taking a time to give us the nice review, your comments very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Koh Tao Cabana Resort.Best Regards,Guest Service Agent.

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and close to fun bars but not too close.
Stayed 5 nights in Jan 2024
Response from Nanatt S. on 1 Mar 2024
Dear Sharon,We’re sorry you were unhappy. We’ll work hard to fix the issue you experienced. Thank you for letting us know.Best Regards,Guest Service Agent.

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved this stay. scenic, comfortable amenities, wonderful breakfast, lovely staff, gorgeous beach what else could you want
Stayed 8 nights in Jan 2024
Response from Nanatt S. on 8 Mar 2024
Dear Mr. Daniel,Thank you for staying with us and happy to hear you will come back again. We work hard to make the guest happy and appreciate your feedback.Best Regards,Guest Service Agent.

6/10 Okay

David

Liked: Staff & service
Stayed 6 nights in Dec 2023

2/10 Terrible

Oliver

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Mark

Stayed 6 nights in Nov 2023

10/10 Excellent

Astrid

Liked: Staff & service
Stayed 5 nights in Nov 2023

10/10 Excellent

Joanna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully cabanas. Staff was wonderful and friendly.
Stayed 4 nights in Nov 2023
Response from Nanatt S. on 1 Dec 2023
Dear Joanna Thank you for staying with us and happy to hear you will come back again. We work hard to make the guest happy and appreciate your feedback.Best Regards,Guest Service Agent.

10/10 Excellent

Donald, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the family villa - we had our own pool with an amazing view - excellent price by western standards - the staff are lovely and work hard to please - restaurant had very good food - we also ordered room service which was great and quick - plenty of bottled water We loved the villa - it’s rustic and getting a little tired - but the AC worked well and it was spacious - beds were good - bathrooms interesting - we had a waterfall in one - and a monster tub (we didn’t use it) in the other - we were careful to use mosquito netting at night and keep doors closed - we would come again and hope to in the not too distant future - one issue for light sleepers is the bar and show way down the beach has a nightly show with bass that travels out to cabana - they have ear plugs for those that might be disturbed conveniently in bathroom - but it didn’t bother us We walked down the beach each day into town - less than 10 mins
Stayed 3 nights in Nov 2023

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best choice in Koh Tao
A very beautiful hotel at the end of the main beach in Koh Tao. Staff was awesome and helpful, rooms were clean.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness
Private beach, very clean. Cottages with spectacular ocean view.
Stayed 4 nights in Feb 2020
Response from Nanatt S. on 25 Nov 2023
Thank you for staying with us and happy to hear you will come back again. We work hard to make the guest happy and appreciate your feedback.Best Regards,Guest Service Agent.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was overly impressed with our stay here. Staff was beyond welcoming and helpful couldn’t recommend this place enough!
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

10/10 Excellent

Russ

Stayed 3 nights in Dec 2019
Response from Nanatt S. on 25 Nov 2023
Dear Alessia,Thank you for staying with us and happy to hear you will come back again. We work hard to make the guest happy and appreciate your feedback.Best Regards,Guest Service Agent.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019
Response from Koh Tao Cabana Resort on 23 Sept 2019
Thank you very much for your comment. If you have any question, please do not hesitate to contact us. And Hopefully we will see you for next time. Reservation Center.

6/10 Okay

Kevin

Liked: Cleanliness, staff & service
Friendly staff. Overall okay.
Comfortable hotel on the north edge of beach. Walking distance to main area. A little rustic and no hot water at all for most of stay. Staff very friendly and helpful though. Breakfast edible, but not fantastic.
Stayed 2 nights in Aug 2019
Response from Koh Tao Cabana Resort. on 16 Sept 2019
Thank you very much for your review. If you have any question, please do not hesitate to contact us. And Hopefully we will see you for next time.

10/10 Excellent

Ronen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019
Response from Koh Tao Cabana Resort. on 16 Sept 2019
Thank you very much for your review. If you have any question, please do not hesitate to contact us. And Hopefully we will see you for next time.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Our villa was very spacious and had the wow factor.
Stayed 3 nights in Jul 2019
Response from Koh Tao Cabana Resort on 17 Sept 2019
Thank you very much for your comment. If you have any question, please do not hesitate to contact us. And Hopefully we will see you for next time.

10/10 Excellent

Verified traveller

Liked: Staff & service
Stayed 2 nights in Jul 2019
Response from Koh Tao Cabana Resort on 17 Sept 2019
Thank you very much for your comment. If you have any question, please do not hesitate to contact us. And Hopefully we will see you for next time.

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unreal Place to Stay
Absolutely amazing place to stay. You really feel taken care of. Spend the extra money on the ocean view it’s worth it. My girlfriend and I felt like we were on our honeymoon staying here. It is in the perfect spot. Far away enough from the loud music and bars but a short 5 minute walk along the beautiful beach to get to it all
Stayed 3 nights in Jul 2019
Response from Koh Tao Cabana Resort on 17 Sept 2019
Thank you very much for your comment. If you have any question, please do not hesitate to contact us. And Hopefully we will see you for next time.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I loved it's location at the very end of the beach, yet still close and walkable to many restaurant choices. I would have loved bar service at the beach. I finally saw someone come down on our last day there and ordered drinks and snacks. I loved the size of the villas and the big bathrooms. It was a very unique property.
Stayed 5 nights in Jul 2019
Response from Reservation Center Bangkok Office. on 17 Sept 2019
Thank you very much for your review. If you have any question, please do not hesitate to contact us. And Hopefully we will see you for next time. Koh Tao Cabana Resort

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quiet location, very nice breakfast, large clean rooms. If there is a down side, its that there is nowhere provided to put your clothes. We didn't mind the walk along the beach to reach the main centre of life... a 10 minute stroll or so...
Stayed 3 nights in Jul 2019
Response from Reservation Center Bangkok Office. on 17 Sept 2019
Thank you very much for your review. If you have any question, please do not hesitate to contact us. And Hopefully we will see you for next time. Koh Tao Cabana Resort

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, peaceful, & beautiful location at the far end of Sairee beach. Set in a gorgeous tropical forest, the setting was magical
Stayed 3 nights in Jul 2019
Response from Reservation Center Bangkok Office. on 17 Sept 2019
Thank you very much for your review. If you have any question, please do not hesitate to contact us. And Hopefully we will see you for next time. Koh Tao Cabana Resort

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019
Response from Koh Tao Cabana Resort on 17 Sept 2019
Thank you very much for your review. If you have any question, please do not hesitate to contact us. And Hopefully we will see you for next time. Reservation Center.

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
On arrival to the property late we we created and our bags taken to our grass hut. Many stairs and steps away. It was dark and so we just followed. After entering the room it was clear that there was several steps that could and did cause problems with footing due to lighting and slippery when wet. I asked to be moved but was told an outrageous price increase even though on Expedia the room rate was only $16 US more a night. With no chance to move or get our money back we stayed. Did not spend much time at the hotel but would not recommend it to anyone. I am sure there has been people with the same issues but it has not been reported. As this place has a high rating and nothing said about the stairs.
Stayed 5 nights in May 2019
Response from Mayuree on 3 Jun 2019
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Really enjoyed our stay. The villa was beautiful with a stunning view. Brilliant location at the end of the beach so you’re a 5 minute walk to restaurants/ bars/ shops but even closer to the beach! Because it’s at the end, it has a peaceful/ private beach feel to it. The only negative which is a positive really, is that they had so much to offer: free round trip shuttle to the pier (they wait there when the ferries come in, we saw they sign and were hugely relieved not to have to find a taxi but didn’t know this in advance), they also offer very cheap hire of snorkel equipment, life jackets and kayaks for a very small daily fee, which is excellent and we loved so I feel they could advertise it to save time enquiring :)
Stayed 3 nights in Apr 2019
Response from Mayuree on 3 Jun 2019
Thank you very much for your reviews. If you have any question, please do not hesitate to contact us. And hopefully we will see you for next time.

10/10 Excellent

Priit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Bungalows located just in a nice and supported park-jungle area
Stayed 6 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning rooms, beautiful gardens, the best part of sariee beach, great restaurant and a lovely pool!
Stayed 5 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location, great gardens, great cabin like rooms dispersed in the trees, great views. Friendly welcoming staff - the team in the restaurant at breakfast at fantastic Great 🙏
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. My husband likes to snorkel and there lots to see in the water here. Stsff were lovely and our villa was gorgeous. I would have liked better service in the beachside gardens, with a more frequent drinks service. But overall a wonderful stay
Stayed 3 nights in Mar 2019

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Koh Tao Cabana is amazing. The best hotel on the island at super reasonable prices. The hotel staff are really helpful and really make everything as easy as possible. Great place for couples and it's so nice to be away from the rest of the hotels. Would be nice to be a bit closer to the other restaurants and bars but you can't have both. What you get with free breakfast is amazing! I can't stress how beautiful Koh Tao and Koh Tao Cabanas are!
Stayed 3 nights in Mar 2019
Response from Koh Tao Cabana Resort on 19 Sept 2019
Thank you very much for your review. If you have any question, please do not hesitate to contact us. And Hopefully we will see you for next time. Reservation center.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sorry I gave this place my business
Worse stay I had in Thailand. Food is terrible, the service is eeriily bad...they seem to hate the guest. Room type I booked was not at all what the pictures showed. If you need wifi forget it, same goes for privacy. Was overcharged for mini bar, gave up at that point and was just happy to leave. At a much better place now.
Stayed 2 nights in Feb 2019

10/10 Excellent

L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite stay in all of thailand. We absolutely loved it
Stayed 2 nights in Feb 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Bad experience
Avoid! Lots of problems starting with the room. We paid for a view and we could barely see it through the trees as our room was set towards the back. Not only that, the room was dark, badly lit and could do with redecoration. We actually thought we would ride the 4 nights out and not complain, but as soon as we heard the rats running around in the roof we complained. It was a painful process at reception and we were met with a guy with a bad attitude and he should be working away from customers. We eventually moved for our last two nights to a proper sea facing room that was to our satisfaction and what we originally paid for. The beach is very different to the pictures on the internet. The sand is corse shingle and dark brown so if you want the paradise beach you see on postcards, this is not for you. That said, the tropical trees and setting is certainly nice and we enjoyed it once we settled in. The wooden beach beds are old and need replacing and the towels they give you are small and old. The main problem here is the lack of management and attention to detail. This could be a superior resort, but the place lacks any luxury elements and relies solely on its beach location. It needs investment and to truly understand what guests want and expect from a 4 star resort. Investment in people is also needed as we were treated badly, especially after they ruined 4 shirts when we used their laundry service. I wouldn’t recommend this resort and I won’t return.
Stayed 4 nights in Feb 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
First the good things...hotel well situated; good restaurant with great waitresses.Now the bad...room very small with insufficient wardrobe space and plug points. I had 3 different WiFi codes in 3 days! there was a power outage; the hand basin had only cold water. Also we arrived 2 days late due to the tropical storms and to try and get a refund was like pulling teeth!
Stayed 5 nights in Jan 2019

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing and chilled resort.
Good hotel // resort, arranged on a beach and a hillside, if you have any mobility issue you need to ask for beach level room. The hillside is quite steep. Rooms are lovely and well maintained each is a detached villa type. Breakfast is good with a reasonable range of options. Service is always with a smile. The resort is at the end of the beach which means it's quite enough for a good night's sleep. Even though activity and partying is probably less than half a mile away.
Stayed 6 nights in Dec 2018

8/10 Good

Ashwin, Mumbai, India

Disliked: Property conditions & facilities
Great Location, Poor Service
Lovely location right on Sairee Beach. We stayed in the Ocean view Cottage which was nice but lacked basic facilities like a hand soap. Service was lacklustre. Being charged for a bucket of ice in the room was surely disspointing. Dimly lit rooms was another drawback of the cottage. Breakfast was average. Some of the staff at Rim Lae restaurant was very impolite at times.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best resorts on Koh Tao. I will definitely be back!
Stayed 1 night in Dec 2018

10/10 Excellent

Will, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent 7 night stay
Firstly we stayed in one of the Whitesand Ocean View villas (you could just about see the ocean). Villa No.1 is the one to request, we were No.2. The room was very comfortable and spacious, well located - near the beach, restaurant, pool etc. The resort itself is a bit out of the action of Sairee (about 10-15 mins walk along the beach) which was ideal for us. It can be a bit noisy in the evening with the local bar music revurbitating around the bay but it’s not too bad. The restaurant offers spectacular views across the bay so it’s well worth booking breakfast with your room. Perhaps a little pricey compared to other places in Sairee town, but well worth a few drinks / meals to take in the location and view. Above all, the staff made this stay for us. The hotel clearly looks after them as many have been there for years. They all seem really happy and enthusiastic, which is reflected in how well they looked after us. A number spoke good English, and offered lots of advice and tips. Overall we had a great stay and wouldn’t hesitate to stay again.
Stayed 7 nights in Sep 2018
Response from Puy on 19 Oct 2018
Thank you very much for your choice stay our resort and We hope to take care of you again.

10/10 Excellent

Oren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!!
Great staff and service! We had a WIFI problem and they upgrade us to a better room. They have a good restaurant in the hotel with friendly staff.
Stayed 5 nights in Sep 2018
Response from Puy on 19 Oct 2018
Thank you very much for your choice stay our resort and we hope to take care of you again.