We only spent one night in Prana due to a mix up with dates at a previous hotel, but we didn't want to leave. The hotel shuttle was prompt and staff friendly when they met us at the airport, the hotel itself is beautiful and the reception staff courteous. They made the check-in and check-out process so relaxed. Our room was laid out beautifully to help us celebrate our anniversary and our balcony looked out onto the hotel pool. We didn't get a chance to get in, but it looked amazing and the bartender at the pool bar was friendly - we could communicate with him from our balcony. The bed was lovely and comfortable, the room was clean, watch out because there are mosquitos, but that is to be expected.
Across the main building are the villas which look onto the beach. The pool there looked lovely too, though it is smaller, but then, you have the beach and the water to compensate. Pong, at the beach villas was incredible He basically planned our time in Samui for us within a ten minute conversation.
The on-site spa was amazing! You do have to book in advance, and as we were only there for one night, there was only time to do a milk jacuzzi bath, but I have never been so relaxed! Again, the staff are great, friendly and welcoming.
There is a good variety of options at breakfast, from made to order eggs to papaya and the most fluffy pancakes. And the breakfast area looks out onto the pool, as an added bonus. Room service meals are very tasty and I would definitely recommend.