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Reviews of The Old Courtyard Hotel

3.5 out of 5
The Old Courtyard Hotel
Princess Street, Fort Cochin, Kochi, Kerala

Reviews

8.8

Excellent

Rating 10 - Excellent. 20 out of 45 reviews" "
Rating 8 - Good. 19 out of 45 reviews" "
Rating 6 - Okay. 6 out of 45 reviews" "
Rating 4 - Poor. 0 out of 45 reviews" "
Rating 2 - Terrible. 0 out of 45 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A delightful little jewel of a hotel
We loved this charming little old colonial style hotel so centrally situated in a picturesque little street. The staff were very attentive and helpful. Thomas was there to greet us with a smile .
Stayed 3 nights in Feb 2019
Response from Rose on 7 Mar 2019
Dear Jacqueline, Thank you for your feedback. We appreciate the positive feedback which is really important for our staff to keep up the morale. Thank you, Rose

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heritage hotel with great staff
Loved our room, a special place to spend Xmas..
Stayed 1 night in Dec 2018
Response from Rose on 9 Jan 2019
Thank you for your feedback!

10/10 Excellent

Shy, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room. Great location. Staff good. Didn't eat so can't say about food. Meena travel desk at entrance highly recommended.
Stayed 3 nights in Nov 2018
Response from Rose on 28 Nov 2018
Dear Shy, Thank you for your feedback. I have shared it with Meena. She will be very happy to read your review. Best, Management

10/10 Excellent

Polly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thoroughly enjoyed this quaint hotel.
Stayed 2 nights in Oct 2018
Response from Rose on 28 Nov 2018
Dear Polly, Thank you for your lovely feedback. Best, Management

10/10 Excellent

Lisa, Brighton. UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Laid back faded glamour in excellent location
Situated in the heart of Fort Kochi this hotel offers old style and comfortable accommodation and was an excellent place to start our holiday. Beautiful furniture in the bedroom which was a good size and clean as were bed linen and towels. Air conditioning and fan worked very well. Staff were friendly and helped us organise an excellent afternoon trip to the backwaters. You can get a coffee anytime but not worth staying in for breakfast toast as there are much better breakfasts in the near vicinity. It has a homely feel and relaxed atmosphere. Get in to the groove because nothing happens fast, in common with much of India.
Stayed 3 nights in Mar 2018
Response from Rose on 5 Apr 2018
Thank you for your feedback. We appreciate your taking time out to tell us about your stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2018
Response from Rose on 3 May 2018
Dear Guests, Thank you for your feedback. I will definitely share this with the staff to encourage and motivate them more. Sincerely, Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff
The hotel was absolutely fine for the price. The staff were really, super helpful - even though we arrived late, they recommended a great place for dinner and arranged transport to our next hotel by the next morning.
Stayed 1 night in Nov 2017

10/10 Excellent

Rosalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel in Fort Cochi
I would highly recommend this hotel. It is a charming heritage hotel and very well located. It has beautiful wood and is very well cared for. The staff are friendly and very helpful. It is on Princess street which is surrounded by interesting shops, it is within walking distance to the port, and other points of interest. I would not hesitate to recommend this place.
Stayed 2 nights in Jan 2018

10/10 Excellent

Brian, Dorset

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Second time we stayed here on our trip to India.Great both times,good location and lots of character.
Stayed 1 night in Dec 2017

8/10 Good

Hinesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The court yard Cochin
This is a good hotel for the money and location could do with having a power shower and tea and coffee in the room, but the service is friendly and good.
Stayed 2 nights in Dec 2017

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great location nice staff, however!
Very disappointed with hotels.com description. There is no balcony with this room as stated in their description. Instead we got a table and 2 chairs under the stairs whilst painting and varnishing of the staircase took place. No TV as you can see from pics was out of service for our entire stay. Safe didn't work. But the staff were lovely and cleaners did a great job. Room has nice high ceilings and a very comfortable four poster bed. The complimentary toiletries weren't the best. They were in 2 old silver sticky containers and very hard to distinguish between shampoo and shower gel. There were some dusty cotton buds in an old dusty jar, I would recommend using them. Overall ok, but unfortunately wouldn't stay again. Sorry staff!
Stayed 4 nights in Dec 2017

8/10 Good

Doreen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely old hotel in good location
This was a lovely choice in a historic building and very central in Fort Cochin. The room was huge with 20' ceilings and lots of wood. We were on the 3rd floor so lots of stairs. The hallways looked out over the courtyard which was a little rough but quaint. The staff were extremely helpful. Breakfast as very good.
Stayed 4 nights in Oct 2017

8/10 Good

rod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No tv in room?
Stayed 3 nights in Sep 2017

6/10 Okay

Verified traveller

WIFI slow and only in public areas. Good location. More run down than photos suggest.
Response from Rose on 17 Jul 2017
Thank you for your feedback. Yes, wifi is more accessible in the common areas and it is free of cost. Since you stayed in the off season, the hotel will show signs of rain stains. However, after the monsoon, we do a complete repainting and maintenance. Unfortunately, the hotel is located in a tropical country and so weather damage is always evident especially in the monsoon season. Sincerely, Manager

8/10 Good

Andy, Portland, OR

Liked: Staff & service
Centrally located in the Fort
This is a good boutique hotel in a great location in Fort Kochi. The staff is lovely and can arrange any trips or transport you need. The rooms are small but the courtyard is really nice. It is quiet and they serve breakfast and coffee. You can walk to the waterfront and some of the churches in a few minutes and take a tuk tuk to other parts of the Fort no problem.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience.
Just be mindful of noise transference from wooden floorboards and between rooms.

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Character and comfort
We only stayed for one night but would've stayed longer. This is a beautiful old property that is very clean and comfortable to stay in and is very well located in Fort Kochi.

6/10 Okay

Mario, Ottawa, Canada

Disliked: Staff & service
Nice historical building but with no soul!
Excellent location. Good size room with style and character. Clean and well maintained. Eating area was mostly deserted and not inviting. There are better options close by for breakfast and diner. Most disappointing is the reception staff with basic conversational skills in English and as per the title of this review they do very little provide a soul to the place. Otherwise the hotel is ok if you find it at a good price.

6/10 Okay

Brian

Heritage bathroom
I know what the word Heritage means but come on , does that mean 1960's plumbing. Very little contact with management, no local information, felt as though we were invisible. So much potential in the place

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities
very friendly staff and excellent travel desk Premises need refreshing

10/10 Excellent

Young Couple, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely charming place to stay
Very unique and charming, this hotel has rooms with a rustic and old look with modern facilities. Rooms were clean and bed was comfortable. The ladies running the hotel were very friendly and kind. There's a cute gelato place attached to the hotel and they also have some yummy cakes. Definitely recommend this place.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful colonial property in the heart of the fort area. Nice staff, great ice cream parlour!

6/10 Okay

James

Liked: Staff & service
Disliked: Room comfort
Great location
Hotel is in a good location. I had a room on the second floor that required walking up a spiral staircase. The bathroom door was too short, and I banged my head (i'm 6ft tall) several times. Besides that, it is a nice hotel in a great location in the middle of Fort Kochi. The staff are friendly and helpful.

8/10 Good

Sudhakar

Liked: Cleanliness, staff & service
Friendly, characterful hotel
Very helpful and delightful staff. A hotel with character and at the centre of all the attractions. Very reasonably priced.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff
We really enjoyed our stay here. The hotel is an old converted house set around a pretty courtyard. Our room was an unusual shape and very quirky but also very comfortable. The staff were welcoming and friendly and helped us with restaurant recommendations and onwards travel. I wouldn't hesitate to recommend staying here.

10/10 Excellent

Vicki, Perth Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Port paradise
This home stay is conveniently located within easy walking distance to all the wonderful sights and features this gorgeous port town has to offer. Without exception the staff were wonderful, nothing was ever a bother, just wonderful. My three night stay was just prefect, would highly recommed on every level. Well done and thank you to all the staff.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best atmosphere and friendly staff!
We had a fantastic stay! Atmosphere was wonderful, room was great, but it was the staff that out it over the top. Jet lag led to a request for early morning coffee -- two delicious pots in the courtyard free of charge emerged. (We stayed as part of a tour in another local hotel where we were nearly ignored.) food was great -- just an all-around wonderful experience!
Response from General Manager on 17 Sept 2016
Dear Sir, Thank you for your feedback. We hope to see you again soon at the Old Courtyard Hotel. Sincerely, Manager

10/10 Excellent

Patricia, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming night at The Old Courtyard Hotel
Charming old hotel on a quaint, historic block of Fort Cochin. We were only passing through Kochi for one night on our way to Alleppey and Athripally, but I’m glad we got to stay here. The rooms make you feel like you took a step back in time with simple, yet antique furnishings overlooking the namesake courtyard. There was a used glass in the bathroom the we arrived, but other than that it seemed relatively clean. Breakfast was surprisingly good. We were there during monsoon season, so there was a pleasant rain falling as we ate underneath the arches of an old hallway. The receptionist served as our porter and our waiter — he was so thoughtful and pleasant to us during our albeit short stay. I would recommend.
Response from General Manager on 17 Sept 2016
Dear Sir, Thank you for your feedback. We hope to see you again soon at the Old Courtyard Hotel. Sincerely, Manager

8/10 Good

Adam, Leysin Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities
Traveling teachers
Was brief but only a few days is needed in fort Cochin. Great restaurant called fusion spice and the cooking course at a home stay with Sheeba was great
Response from General Manager on 17 Sept 2016
Dear Sir, Thank you for your feedback. We hope to see you again soon at the Old Courtyard Hotel. Sincerely, Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rustic stay in a quaint little place
I liked the fact that the heritage had been held on to with a little twist of contemporary living. The rooms have an old colonial feel with all the necessary modern amenities. The place is very neat and clean and well maintained. A clothing line, the round mosquito net add to the impressive interior of the room.
The courtyard

10/10 Excellent

Siobhan, Isle of Man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem of a hotel
Lovely character hotel with great staff, in excellent position for sightseeing.

10/10 Excellent

Siobhan, Isle of Man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historic gem.
Wonderful, historic hotel. We had a suite.Staff friendly and helpful. This hotel is in the centre of Fort Cochin, near Chinese fishing nets. We were allowed to leave our cases in our room after checkout time. Would use hotel again and also have no hesitation in recommending it to others.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint hotel in the heart of Fort Cochin
Old world charm, comfortable and clean. Staff were very friendly, welcoming and helpful.

10/10 Excellent

Brigit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2019
Response from Rose on 7 Feb 2019
Thank you for your review. We appreciate your feedback.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2018
Response from Rose on 9 Jan 2019
Thank you for your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Hôtel très sympa. La chambre et la cuisine super cool.
Stayed 1 night in Nov 2018
Response from Rose on 30 Nov 2018
Merci beaucoup!

10/10 Excellent

Achim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Freundlich, flexibel und hilfsbereit!
Aufgrund des extrem starken Monsunregens, könnten wir nicht nach Munnar/Kerala reisen. Wir haben daheim Köchin im Hotel angerufen, ob wir nicht zwei Tage früher anreisen könnten. Das war kein Problem! Da wir mit dem Nachtzug aus Udupi anreisen, waren wir morgens bereits um 5 Uhr im Hotel. Darüber hatten wir den Hotel Manager vorab informiert. Morgens um 5 Uhr empfing uns - freundlich und gut gelaunt - der junge Mann und bot uns an, bereits ein Zimmer zu beziehen.
Stayed 2 nights in Aug 2018
Response from Rose on 23 Aug 2018
Thank you for your feedback. Our staff is always ready to serve our guests.

10/10 Excellent

BOYEONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great old hotel with all charm intact
Large rooms with high ceilings and wide dark wooden floorboards and old furniture. Clean an spacious. Nice terrace outside the room facing the quiet courtyard. Very helpful and nice staff.
Stayed 2 nights in Jun 2017
Thank you for your feedback. We are happy that you enjoyed your stay with us. SIncerely, Manager

6/10 Okay

Kjersti

Disliked: Cleanliness, property conditions & facilities, room comfort
Damen i resepsjonen gjør den store forskjellen.
Den største fordelen med dette hotellet er damen i resepsjonen som hjelper til med alt du bør få med deg på Fort Kochin. Helt supert! Greit hotell i kolonistil, til en grei pris.

8/10 Good

Jo og Sam, Norge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sentral beliggenhet i den gamle bydelen
Vi hadde tre ulike opphold på dette hotellet under vår Kerela-reise. Vi var så fornøyd at vi valgte å komme tilbake og Old Courtyard ble en slags base for oss. Svært hyggelig og profesjonelt vertskap, og ikke minst fikk vi gleden av å benytte oss av tjenestene til Meena Mathews ved hotellets Travel Desk. Hun viste seg å være en dyktig, kvalitetsbevisst og svært effektiv reiseplanlegger som sparte oss for masse tid, og åpnet mange dører for oss. Både hotellets betjening og Meena strakk seg langt for å hjelpe oss da det ble vanskelig å skaffe kontanter på grunn av regjeringens "demonetarisering" (november 2016). Rommene er smakfullt og komfortabelt innredet i klassisk koloni-stil, og alt virker! I det hele tatt et hotell vi svært gjerne kommer tilbake til

10/10 Excellent

francis, france

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cochin: étape obligatoire.
Ville étape du voyage très agréable. Hotel de type colonial hollandais à recommander. Deux nuits minimum pour avoir le temps de s'imprégner un peu de Cochin.