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Reviews of The Killians Boutique Hotel

3.5 out of 5
The Killians Boutique Hotel
River Road Fort Kochi, Post box 22, Kochi, Kerala

Reviews

8.4

Very good

Rating 10 - Excellent. 13 out of 39 reviews" "
Rating 8 - Good. 21 out of 39 reviews" "
Rating 6 - Okay. 4 out of 39 reviews" "
Rating 4 - Poor. 0 out of 39 reviews" "
Rating 2 - Terrible. 1 out of 39 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

6.8/10

Amenities

8.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Patrick

Liked: Staff & service, property conditions & facilities
Hotel offering good value for money and nicely located to explore the Fort Kochi area by foot. A number of nice restaurants are within walking distance.
Stayed 2 nights in Dec 2023

6/10 Okay

Robin, Savannah

Travelled with family
Liked: Cleanliness, property conditions & facilities
Handsome property and pleasant rooms. Couldn't figure out the TV. Safe had to be replaced. Pool closed at 6pm. Breakfast was very slow and not memorable.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

8/10 Good

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet botique hotel
Overall we had a pleasant experience. The PRO (Public Relations Officer) Mr.Mark was very helpful in giving tour tips. Take note that they normally close their gates at 11pm, so if your are reaching past midnight just alert the security at the gate.
Stayed 3 nights in Apr 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 2 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet hotel in a central location
The hotel is well located near the center of Fort Kochi yet it is very quiet. The rooms are specious, clean and comfortable. Breakfast is basic, but there are great coffee places around.

6/10 Okay

Martine, dubai

Liked: Cleanliness, staff & service
Comfortable hotel in a historic location.
Fort Kochi has a lot of historic places to visit but it is small and thus after 3 days you've seen it all. The beaches are filthy as is the sea so not a nice spot to stay longer.. The hotel was comfortable but the food in the restaurant (fish and meat) were not high standard or fresh.

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

claire, wagga wagga australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and food
Very good location.just opposite the ferry landing area and fishing nets. Large comfortable rooms. Clean pool. Excellent restaurant Unfortunately the tour desk was closed so we were unable to get any guidance at all

8/10 Good

Ajith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth for the money
This is a great hotel. The staffs were friendly and the local is very ideal especially if you are not very familiar with the place.

10/10 Excellent

John, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well situated in an interesting tourist area.
Good food and friendly helpful staff. Wine available. Well maintained pool. Comfortable, spacious air conditioned room with en suite. Close to ferries to Vipeen island and Kochin city centre. Many places of interest within walking distance. Spice market, and other attractions in Mattancherry can be reached by auto-rickshaw in a short time.

8/10 Good

P Mac, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Hotel is well-placed, very neat and staff are helpful. However, on the final day we left our bags with the receptionist and came back later in the day to discoer they had been left completely unattended. This aside, it is a very worthwhile place to stay

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Very central, everything located just a few minutes away. Very friendly people, good restaurants.

10/10 Excellent

Chugach, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right on the waterfront at Fort Cochin
The staff was extraordinarily friendly and helpful. Restaurant was excellent.

2/10 Terrible

SSB, CT

Disliked: Staff & service
OVERBOOKED - REFUSED TO REFUND
We booked Killians through Expedia and confirmed our reservation by contacting the hotel. Yet, when we arrived, they said they were overbooked and put us in another (lower quality) hotel, and refused to refund us the US $741 we paid for two rooms for two nights. The worst airlines and hotels are honest enough to issue a refund AND upgrade you when they are overbooked, but not Killians! BEWARE! After much research, we booked Killians for Dec 30 and 31, very busy nights in Fort Cochin. Because we booked through Expedia, we emailed the hotel to confirm the reservation was properly processed. We received confirmation from both Midhun and Nixon. But, when we arrived on Dec 30, the hotel manager (Nixon) claimed they didn’t have our reservation in their system. After showing Nixon the emails from the hotel, he admitted there must have made some sort of mistake, but since they didn’t have rooms available, we would have to stay in an alternate hotel that they made arrangements with. The alternate hotel was close by, but it was significantly inferior to what we paid for when booking Killians (and much, much lower ranked on TripAdvisor). It was an Indian business-style hotel with no character, low quality food, no pool, and malfunctioning air conditioning in one of the two rooms. (Please note, Expedia forces reviewers to review all categories, so we had to review the room even though we never entered them)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel very centrally located in Fort Kochi
A nice hotel in a very central position in Fort Kochi, right by the bus stand and the Chinese fishing nets - I expected it might be noisy but I couldn't hear anything from outside once in my room which was comfy, very clean and pleasant. Staff were helpful, a packed breakfast was provided for my early start, and I would happily recommend this.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Delightful family run hotel with excellent staff,
We had a wonderful friendly experience

8/10 Good

Bhavna, GA USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel to tour Fort Cochin area.
The hotel has a nice ambiance, rooms are nice and spacious. The staff was really helpful. We did not like the restaurant as we are vegetarians and they cater to seafood and meat fans. At the end of a busy day we were looking for some simple curd rice or salad and the waiter told us they did not have anything vegetarian. What was funny is on looking into the menu we find couple types of rice and yogurt! :-) A little more though fullness on their part would help. And a few vegetable dishes for the random vegetarian guest.

10/10 Excellent

Kaye, Chennai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kudos to Killians
We had four hotel stays during our time in Kerala and Killians Boutique Hotel rated the best. From the time we checked in and were greeted by the friendly guard at the gate to the lovely receptionist at the check in counter we were impressed with the quality of staff and service at this hotel. This may have something to do with the owner being present on site also.The room was very comfortable, well furnished with an upgraded large bathroom. Our room was facing the road, however there was minimal noise by day or night. Although the hotel was close to much of the action it was not the most fancy part of Fort Kochi. We were prepared to overlook this fact due to the quality of the hotel. Killians is rated a 3 star hotel yet we thought the service ranked it up with a 5 star hotel.

6/10 Okay

Prince Asirvatham, Bangalore

Liked: Cleanliness, property conditions & facilities, room comfort
Great Rooms - bright, well conditioned & relaxing
The best part of the KIllians Boutique Hotel are the well designed rooms which are well maintained. The attention to the guest by both NIxon and Nikita is genuine and suggestions quickly implemented. The Seafood open restaurant is an option to taste the local seafood and should be tried - A great place when all tables are occupied.

8/10 Good

Hannah K, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay in Fort Kochi
Friendly staff, correct bedding configuration (3 adults in 1 room), walkable distance to Chinese Fishing Nets, breakfast was ok, didn't use pool but looked clean. Overall a good place to stay.

8/10 Good

Graham, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to all the sights
Great location and comfortable hotel. The hotel is so close to the fishing nets and the other sights you don't need any transport - its all walking distance. Even the Dutch Palace and Synagogue are within easy reach. Staff very helpful, so all in all an enjoyable stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place, staff quite helpful.
Excellent place. Staff quite helpful. Restaurant below was good. Centrally located, nice rooms, picturesque building, etc.

8/10 Good

Chirag Patel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good Location & Overall an excellant hotel.
My wife and I were visiting to catch the Bienale and I must say the convenient location of the hotel to all the historic buildings in Fort Kochi, fishing nets, bars, restaurants helped us save a lot of travelling time and hassle (read:haggling with the rickshaw drivers). Our room was quite basic, but was clean, especially the bathroom.

10/10 Excellent

Angeline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, clean & comfortable rooms
Really great location to the sites and restaurants around Fort Kochi. The service at the front desk, restaurant and by the rest of the staff was excellent. Rooms were very clean and comfortable, which made for a good nights rest after a long trip. The food at the hotel's restaurant was very good too. Will stay here again next time I'm in Fort Kochi!

10/10 Excellent

Kurt Brassel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location, good price and quality!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel in the center of town
The rooms at the Killians are well appointed and have all the modern conveniences you would expect for the price. The pool area and restaurant lack a bit of charm but are perfectly fine too. Very attentive staff and management. Would stay there again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mitt i händelsernas centrum
Trevligt lugnt God mat Frukost dålig Hård säng ej mörkläggning

8/10 Good

Happe, Ruhrgebiet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
komfortables Luxushotel in turbulenter Umgebung
Ich kam wegen Flugzeugverspätung erst gegen 23 Uhr 30 an un wurde von 3 Leuten so nett empfangen, als wäre ich ein VIP.

10/10 Excellent

わにさん, 信州

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
このホテルの最大の魅力は徒歩数分でビーチがあり、新鮮な魚とエビを仕入れてホテルのキッチンを借りて刺身を作って毎日酒をのんで楽しみました。スタッフも親切で愛想よかった。カタカリも徒歩の範囲で見られてこれも滞在中毎晩鑑賞した。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr empfehlenswertes hotel
Das Hotel ist super gelegen. Es hat grosszügige zimmer und eine geniale dusche. Das personal ist bis zum securitypersonal am eingang durchgehend angenehm und überaus freundlich.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prisvärt
Funktionellt hotell med utmärkt läge alldeles intill de kinesiska fiskenäten.

8/10 Good

Nicole and Johan, Sweden

Liked: Staff & service, property conditions & facilities, room comfort
Starting our Indian vacation
We got our room right away despite the fact that we arrived around 09.30, great! We had some very good fish at the restaurant, the fish curry Alleppy was exelent and Grilled Red snapper Masala was awsome. All in all pleasently suprised, though it was rather expensive as it was just before Christmas.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fort Cochin
Was wat stil, offseason vandaar. Mooi maar klein zwembad. Eten was lekker!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The home for a great visit to Fort Cochin
Excellent location, delicious (!!!!!) seefood, very personnable service, with tailored tipps to your individual needs - Maybe one improvement, if there would be chairs outside on the very spacious corridors to each room, where you could sit outside.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent rapport qualite prix,
tres bonne situation, tres bon accueil

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
très bon hotel , très bon accueil, service dévoué
bien situé, service aimable, jolie piscien, excellenet rapport qualité prix. Ne pas hésiter demander chambre donnant sur mer (211), vue superbe un très bon choix