Its a good hotel, in terms of acco, cleanliness etc. They had a Kerala food fest on, but when I asked for some of the items from room service, the slightly curt reply was its a buffet and one has to have it in the restaurant, not sure why they could not service the request. I would recco this hotel, if one has work in North Ernakulam/Kaloor area.The traffic and road outside is messed up, due to construction work.