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Reviews of Ginger House Museum Hotel

4 out of 5
Ginger House Museum Hotel
JEW TOWN ROAD, KOCHI, Mattancherry, Kochi, Kerala

Reviews

10

Exceptional

Rating 10 - Excellent. 11 out of 11 reviews" "
Rating 8 - Good. 0 out of 11 reviews" "
Rating 6 - Okay. 0 out of 11 reviews" "
Rating 4 - Poor. 0 out of 11 reviews" "
Rating 2 - Terrible. 0 out of 11 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Ariel

Stayed 2 nights in Jan 2024
Response from Allen Francis on 24 Mar 2024
Dear Guest, Greetings from Ginger House Museum Hotel !!! Thank you so much for the fabulous rating. We really appreciate your stay with us. We are looking forward to hosting you soon!

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ginger House Museum Having stayed there a full week, my wife and I are impressed by the richness of its physical environment and the attentiveness and kindness of its staff. The hotel museum, in the 1500’s, a warehouse for ginger has been tranformed. It is full of wonderful Indian craft from different periods, many valuable: a “snake”boat more than 100 feet long, elephants, strange horselike creatures and many more. Doors and walls are painted and in some cases carved to reflect the antique style. I could go on. The staff were extremely kind. When my wheelchair broke. they fixed it without charge; helped me in and out of the car. The owner frequently checked us at breakfast to make certain we were happy with the food. The manager, Allan in addition to helping us carry things often shared his extensive knowledge of the area guiding us to the best sites. Check out Craft Tree if you are shopping for textiles/clothes—top notch!!!
Stayed 6 nights in Dec 2023
Response from Allen on 2 Feb 2024
Thank you so much for your review and rating. We are looking forward to welcome you soon.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Year Eve
Fantastic Hotel, great place to spend time, excellant accomadation and very friendly and helpful staff. Centrally located, lots to do in walking distance and easy access to the rest of Kochi.
Stayed 3 nights in Dec 2023
Response from Allen on 5 Jan 2024
Thank you so much for your excellent review.We are looking forward to welcoming you.

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ginger House Museum Hotel is a unique gem in Jew Town. Within walking distance of the Pardesi synagogue and Mantecherry Palace. You need to get a tuktuk to visit Fort Kochi which costs around 100 rupees. The staff are so friendly and helpful and the rooms are incredible. Like mini museums themselves. It's also lovely to have the restaurant (which is a popular destination) just for guests at breakfast time! I definitely recommend it!
Stayed 2 nights in Dec 2023
Response from Allen on 30 Dec 2023
Thank you so much for your excellent review. We are looking forward to welcome you soon.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay
Fabulous hotel, comfortable, clean , quirky and right in the heart of Jewish street quarter with views over the river. Food and service were outstanding
Stayed 1 night in Dec 2023
Response from Allen on 9 Dec 2023
Thank you so much for your review and we are looking forward to welcoming you soon :)

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is likely no place like this anywhere! As it says, a museum (and antiques shop) hotel. The ambience is stunning, as are the rooms. The owner is delightful and sets an example by waiting table and cleaning down tables himself. In the top five easily of my favourite hotels ever.
Response from Allen on 26 Feb 2023
Thank you so much for your kind words.We are so happy to host you.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My international travels are plenty. There are only a handful of places that I would take the time to review. Hands down...this is one of them. I’m addressing that type of traveler who wants to experience the real culture of the place that they are visiting... and a bit more. The Ginger House is a hotel that shares space best described as a museum/gallery/collection of local art/artifacts/furniture that would blow your mind. The accommodations are phenomenal and the details are off the charts. This is a hotel for those who enjoy unique and local charm all wrapped up in one. The hotel manager Nishad started contacting me before I left the states...asking about my arrival and my preferences. He is extremely kind and professional. The property director Manju greeted us at every breakfast with a smile and any amount of conversation that you desire. The restaurant is situated exactly on the water’s edge...so that you can see the local fishermen(actually more women) pass by daily. This is the real deal. You really have to see it for yourself. I hope you do.
Stayed 2 nights in Dec 2018
Response from Nishad on 1 May 2019
Dear Guest It was indeed a pleasure of having you stay with us and we are grateful for your feedback. I am delighted that you loved the hotel and the warm and gracious personalized service by our team. I am glad we were able to live up to your expectations and make your stay both comfortable and memorable. Many Thanks for appreciating room facilities and the dinning experience offered by us. Thank you so much for leaving us such a nice review, it's greatly appreciated! We truly hope to see you again very soon Regards Nishad Sales And Reservation Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Rooms. Amazing Bathrooms. Staff were very helpful and always at hand. Mothing was too much trouble for them.
Stayed 13 nights in Jan 2019
Response from Nishad on 17 Feb 2019
Dear Sir/Madam Greetings It was indeed a pleasure of having you stay with us and we are grateful for your feedback. I am delighted that you loved the hotel and the warm and gracious personalized service by our team. I am glad we were able to live up to your expectations and make your stay both comfortable and memorable. Many Thanks for appreciating room facilities and the Guests Service Thank you so much for leaving us such a nice review, it's greatly appreciated! We truly hope to see you again very soon Regards Nishad Reservation & Sales Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ginger House is really unique hotel. the room was big and comfortable with luxury shower. The stuff was really nice and gave us great service.
Stayed 2 nights in Jan 2019
Response from Nish on 1 Feb 2019
Dear Sir / Madam Greetings Thank you for Stay with us and Thank you for your Lovely comment Looking forward to welcoming you Thanks and Regards Nishad

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memorable stay with family
Fantastic 8 room boutique property in the heart of Jew Town in Kochi. Very spacious rooms, luxurious bathrooms with rain showers and automatic WCs, and Room no 2 and 4 have fabulous views of the water. The hotel is very tastefully made by the owner Mr Majnu who is a very hospitable host and takes personal care of you. The food at the restaurant is really delicious - a plus! The restaurant is outdoors and is by the water's edge, which makes for a great ambience. You step out of the hotel and you are a short walk or auto ride away from everything in Fort Cochin.
Stayed 3 nights in Dec 2018
Response from Nishad- Sales Manager on 2 Jan 2019
Dear Sir / Madam Greetings Thank you for your Lovely Stay Hope you are enjoy the stay at Ginger House Museum Hotel Looking forward to welcoming Again Regards Nishad

10/10 Excellent

Ronald

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Fantastic hotel but dinner was disappointing. Breakfast Excellent.
Stayed 1 night in Mar 2023
Response from Allen on 24 Apr 2023
Thank you so much for the rating and review. We will look into the dinner part more seriously. We are looking forward to host you soon