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Reviews of Coco Bella Resort

3 out of 5
Coco Bella Resort
229 Moo 7, Aonang, Muang, Ko Phi Phi, Krabi

Reviews

7.6

Good

Rating 10 - Excellent. 23 out of 75 reviews" "
Rating 8 - Good. 27 out of 75 reviews" "
Rating 6 - Okay. 15 out of 75 reviews" "
Rating 4 - Poor. 5 out of 75 reviews" "
Rating 2 - Terrible. 5 out of 75 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel we liked our stay there, beds are a bit hard but standard for thailand hotels overall really nice we will come back
Stayed 3 nights in Mar 2024

6/10 Okay

Says

Travelled with group
Liked: Amenities
Coco Bella was decent hotel. It is centrally located close to all the amenities. Only complaint was the water pressure for showering.
Stayed 2 nights in Feb 2024

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Loreen

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to walk to lots of dining, shopping, the port, etc. The only problem I had was that in our room, right on the top of my pillow was a decent size piece of broken glass, like a piece of mirror. I didn't mention it to the front desk since we were there for one night only.
Stayed 1 night in Feb 2024

6/10 Okay

Michael

Travelled with partner
Liked: Staff & service
Booked on 3 days before we arrived. All of Phi Phi center is a Very busy place.
Stayed 3 nights in Jan 2024

10/10 Excellent

Leslie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Peter

Clean tidy,excellent service,lovely breakfast.
Stayed 3 nights in Jan 2024

4/10 Poor

Bharat Kumar

Travelled with partner
Disliked: Staff & service, amenities
Closer to the port
Stayed 1 night in Jan 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend a trip to Phi Phi.
It was a nice place to stay for a few days. The AC did not work very well though, even after they “fixed” it. Phi Phi is a great place to visit and the locals are very friendly. I highly recommend visiting there. The scuba diving was good. I recommend going through Princess Divers.
Stayed 3 nights in Dec 2023

8/10 Good

Mourad, AUSTIN

Liked: Cleanliness, staff & service, property conditions & facilities
Great place in the middle of all action of Phi Phi. Noisy for families if you get a room near the street. Bars till early morning hours.
Stayed 2 nights in Dec 2023

4/10 Poor

shelly

Stayed 3 nights in Dec 2023

2/10 Terrible

MICHELLE

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Natalie

Stayed 2 nights in Dec 2023

8/10 Good

Samnang

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good Hotel with Great Staff!
The staff were amazing and the hotel was pretty nice. That said the beds were pretty uncomfortable and the toilet required multiple flushes. It is somewhat understandable as Phi Phi is a fairly small island. Overall a good hotel.
Stayed 9 nights in Nov 2023

8/10 Good

Kenneth

Liked: Cleanliness, staff & service
Pool under renovation and no elevator.hotel has great location to bars, beach, restaurants.
Stayed 2 nights in Sep 2023

10/10 Excellent

Kenneth

Stayed 1 night in Sep 2023

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from Nattacha on 25 Jun 2023
Thank you :)

6/10 Okay

Kate

Disliked: Room comfort
Wrong location on hotels.com & Not working AC
The location of this hotel is incorrectly placed on the hotels.com map. I ended up being 20 minutes away from the place I needed to be every morning. AC is not working in the place. And the place is very noisy.
Stayed 3 nights in Mar 2020

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
I liked the exterior of the hotel. It was different to other hotels.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Nice place but not great service
Good - the pool which was cleaned daily, close to the beach and lots of restaurants/bars, friendly and helpful front desk staff. Needs improving - beds were a little on the firm side, breakfast wasn’t great - not much variety in the options and the cook making eggs was incredibly rude (getting stroppy when I asked for eggs to be remade after I saw condensed milk being added to the mixture and refused to eat them, she was quite argumentative), items wouldn’t be refilled at breakfast and staff would be too busy chatting to top things up which wasn’t great when it happened on a daily basis and we stayed 5 nights, rooms were nice with balconies but there was an unpleasant drain smell every time we showered or use the sink, housekeeping staff were slow to clean our room and would have to be repeatedly asked as well as missing out topping up basic things like toilet paper and tea bags.
Stayed 5 nights in Jan 2020

6/10 Okay

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing about the place was pretty good but it needs to upgrade the mattresses in the rooms an there is a nightclub not far from the hotel that is blasting the music till early in the morning hours but it’s not there fault other people in other hotels were complaining also
Stayed 2 nights in Jan 2020

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phi Phi 2020
Great location close to beach and all main bars / restaurants. Clean, good showers. Ideal place
Stayed 5 nights in Jan 2020

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Price for a great palce
The resort is in a pristine location and you can really get anywhere on foot.. even barefoot! The pool is very nice and they have a breakfast area with the best breakfast my friends and I have ever had at ANY hotel.. staff was so amazing and helpful. The island is very small and there was some construction across the street so sometimes early in the morning it was a bit loud but overall I would highly recommend this resort to anyone coming to the island.
Stayed 2 nights in Aug 2019

6/10 Okay

Jordan

Liked: Cleanliness, property conditions & facilities, room comfort
Overall decent, construction, don’t do laundry!
Great, except for a power outage one night. And a lot of construction starting early in the day and continuing until about 5pm. Only other gripe would be I dropped off laundry at the desk the first day, they had a nearby launderer. Got my stuff back on time, but my pair of shorts I left returned with reddish pinkish stripes...😐 I asked what the collective was going to do about that and the front desk girl told me she’d call someone and to come back in 5 minutes. Well I went back, and the cleaner was there and said she did this and that, but there were no apologies. I said there should be a discount, and things just got more heated with the front desk girl... Had to raise my voice to the cleaner to make the front desk girl give me a discount for ruining my shorts... There was a bit of a shouting match, but I got my 20 baht discount. Less than $1 Canadian btw.😐 Don’t do laundry there FYI....
Stayed 5 nights in Mar 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

6/10 Okay

Juliette

Great location and nice staff. However, the bed was strangely hard (and I like a firm bed and this was hard and painful) which made it difficult to sleep. Also, there were a lot of mosquitoes already in the room when we first checked in. I know this is hard to prevent in a tropical location but perhaps staff can shut the door when cleaning the room. There is major construction happening on the grounds but that wasn’t too much of an issue.
Stayed 3 nights in Nov 2018

4/10 Poor

Linette, Orlando

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
1. Place was hard to find. We walked an entire circle 25 minutes when the opposite direction would have been 10 min! 2. No one was at pier to greet us like other hotels 3. Construction going on 4. No breakfast 5. Room super dark 6. Hard bed and bad pillow 7. Looks nice on pictures but very disappointed 8. We didn’t hear much noice 9. There are bars around with plenty of food 10. Bungalow are small 11. 1 roll of toilet paper ha!
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Staff & service
Great location
We arrived from Phuket via ferry. We called the night before and they said the distance from the pier is about 5 minutes. When we arrived at the pier, we realized staff from other hotels came to pick up their customers but no one was waiting for us. so we paid someone to bring our luggage to the hotel. We stayed in the deluxe bungalow. The bed was firm and breakfast was ok. The location makes up for everything else, this place is minutes away from the beach and bars.
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
the room was nice, but guests need to be extra careful on the laundry service. We got our clothes back covered with shredded paper pieces, and my white shirt actually turned yellow after the wash...
Stayed 2 nights in Dec 2017

8/10 Good

Steven, Iowa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot not far from the beach entrance. Room is neat and comfortable.
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Older looking room but very comfortable
This was our 5th hotel on our 2 week trip to Thailand. Before we came, we expected this to be the worst of 7 that we booked. But it has so far turned out to be the best for sleep. The room may be a bit older and oddly setup, but to be honest, that really doesn't matter. What we have found to be the 2 most important things are: 1. Good control on the air-conditioning and 2. A comfortable bed. In some of our other rooms, you either got full blast AC blowing in your face all night, or a hot room. This hotel had very good control of the AC so you were able to set it at a comfortable level for sleeping. The bed was nice and soft and this was the best night's sleep we have had all trip. You will be able to hear music playing through the night, but that will be the case for almost all of the hotels. It is Phi Phi after all.
Stayed 1 night in Nov 2017

8/10 Good

Jorgito, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the port and amenities
Nice hotel close to every turistic bar, restaurant and port. The area is too busy and noisy for my taste but if you enjoy a night out and a lively place, this is your place. The hotel facilities are good. The staff is lovely. Very kind and helpful. We stayed in one of the bungalows for 4 nights and we enjoyed. For a 3 stars accommodation it is what you would expect.
Stayed 4 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool Bungalow
Gave us a cute bungalow with 2 single beds. Super nice staff and clean rooms.

8/10 Good

Vikram

Liked: Cleanliness, property conditions & facilities
The hotel was clean. Though there is lot of music due to disc and bars around. It makes tough to sleep.

8/10 Good

Alexander, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok for a few nights, but noisy
+ good location, closer to both Beach fronts, close to city life but still somewhat tucked away + Breakfast buffet was ok, egg with toast, cereal, sausage + Bungalows look nice, good style choice + Enough drying area for wet clothes + Free Beach towels at front desk + Good sized bathroom - Wi-Fi speed is good in the morning but gets worse throughout the day - noisy for sleep but is ok for a few nights, you can sleep - aircon light showing status of aircon can not be turned off. We covered it with some clothes. - TV status light is very bright and we covered it with clothes for the night - no fridge - shower head had already a spoiled hose because the mounting of the shower head is defect, shower still workable though

8/10 Good

Marc-Antoine

Liked: Cleanliness
Stayed 3 nights in Feb 2024

2/10 Terrible

Emre

Stayed 3 nights in Jan 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yderst fint hotel til pengene . Du får mere end hvad du betaler for, rigtigt fin lokation uden for meget larm selvom det ligger pænt centralt .
Stayed 2 nights in Jan 2024

8/10 Good

yushi

Stayed 1 night in Jan 2024

10/10 Excellent

Pål

Stayed 4 nights in Dec 2023

2/10 Terrible

Florian

Disliked: Cleanliness, staff & service, property conditions & facilities
Unser Deluxe Bungalow ist das kleinste Hotelzimmer das wir je hatten und sehr abgewohnt. Das Zimmer ist schmutzig, an den Handtüchern hingen fremde Haare, genauso im Badezimmer auf der Ablage. Die frische Bettwäsche hat braune Flecken. Die Dusche ist eine Katastrophe, da ist nur ein schäbiger Duschvorhang, an dem unbeschreiblich ekelhafte Verschmutzungen waren. Der Raum war voller Moskitos, was ärgerlich ist. Der Lärm durch die Musik ist enorm. Das Personal ist nicht bemüht und auch nicht freundlich. Würden wir auf jedem Fall nicht mehr buchen, zum Glück sind wir nur zwei Nächte hier. Außerdem müsste der Duschkopf mehr als dringend gewechselt werden, nicht einmal mehr die Hälfte an Wasser kommt durch die mit kalk verstopften Löcher.
Stayed 2 nights in Nov 2023

2/10 Terrible

Jobbe

Disliked: Property conditions & facilities, room comfort
Stay away - awful hotel
Such a horrible hotel! The bed feels like laying on a pile of wood. The staff is VERY unfriendly, and unable to reach them to book a boat to here, they don’t answer. When I asked them about it, they said they were busy, even though they were all on their phone as we entered the reception. The pool area feels dirty. The room is old, the shower was awful. Only good part was the balcony but the view was directly into another room. Stay away from this awful hotel.
Stayed 4 nights in Nov 2023

8/10 Good

Oumy khayery

Travelled with partner
Liked: Staff & service
L’emplacement est parfait. Merci à celle qui nous a accueilli avec son humour. Personne très agréable.
Stayed 1 night in Nov 2023

8/10 Good

Bjoern

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay with coco
Good stay at coco. Beds are comfortable. With bungalow you will hear the music from the clubs at night and also the shower had very low pressure. Besides that I enjoyed my stay, and I would have no problem staying here again. Very central.
Stayed 4 nights in Oct 2023

6/10 Okay

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hôtel propre, personnel accueillant, mais l’hôtel se situe dans une zone très bruyante le soir. Le petit déjeuner est copieux .
Stayed 3 nights in Jul 2023

6/10 Okay

Raquel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel está al lado de la zona de bares. Nuestra habitación daba a la calle principal y la ñrimera noche no pudimos dormir hasta las 04:30, por la música y los gritos de la gente que pasaba por la calle. Pedimos cambiar de habitación y nos dieron otra que daba a la piscina, aunque los gritos de la gente no se escuchaba, la música si. El desayuno normal, típico de allí. La piscina genial.
Stayed 3 nights in Jul 2023

10/10 Excellent

Emilia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huone oli siisti ja moderni. Aamupala oli runsas. Henkilökunta ok. Uima-allas viihtyisä.
Stayed 1 night in Jan 2023
Response from Nattacha on 20 Feb 2023
Thank you for your review. We are glad that you had a pleasant with us.

10/10 Excellent

Ana Paula

Stayed 3 nights in Dec 2022
Response from Nattacha on 20 Feb 2023
Thank you for your review :)

2/10 Terrible

Gina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020