Seasonal outdoor pool, open 9:00 AM to 10:00 PM, pool loungers

Reviews of Baymont by Wyndham Knoxville/Cedar Bluff

2.5 out of 5
Baymont by Wyndham Knoxville/Cedar Bluff
209 Market Place Boulevard, Knoxville, TN

Reviews

8.8

Excellent

Rating 10 - Excellent. 933 out of 1557 reviews" "
Rating 8 - Good. 381 out of 1557 reviews" "
Rating 6 - Okay. 124 out of 1557 reviews" "
Rating 4 - Poor. 54 out of 1557 reviews" "
Rating 2 - Terrible. 65 out of 1557 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

georgia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our room and bed. Very comfy had a great time.
Stayed 1 night in May 2024

10/10 Excellent

Ronnie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet and the staff leaves you alone.
Response from General Manager on 10 May 2024
Dear Ronnie,We're so happy to know that you had a great time with us overall and that our quiet accommodations were perfect for your needs. Thank you for the five-star rating, and we hope to see you again soon.

4/10 Poor

Steven

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Surprised by pet fee which was mentioned nowhere on the site at booking. Info letter sent to e-mail “ facility requires masks” - doubt that’s current.
Stayed 1 night in May 2024
Response from General Manager on 10 May 2024
Dear Steven,Thank you for taking the time to leave us your feedback. We're sorry to hear about any disappointment with our pet fee. We always strive to be as transparent as possible regarding this fee by listing it online for our guest's convenience before booking. Your feedback is gratefully received and will be discussed internally so that improvements can be made where necessary. We hope you'll consider giving us another chance soon.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Plenty of parking
Stayed 1 night in Apr 2024
Response from General Manager on 10 May 2024
Dear Michael,Thank you for your high rating of Baymont by Wyndham Knoxville/Cedar Bluff! It's great to know our convenient location served you well on your travels and that you found our parking to be ample. We hope to see you again soon for another great stay!

10/10 Excellent

Donald, Davenport

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
?
Stayed 6 nights in May 2024
Response from General Manager on 9 May 2024
Dear Donald,Thank you for taking the time to leave us a perfect rating. It was a pleasure having you as a guest, and we look forward to welcoming you back.

10/10 Excellent

Blaine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 3 nights in Apr 2024
Response from General Manager on 8 May 2024
Dear Blaine,It was a pleasure having you stay with us at Baymont by Wyndham Knoxville/Cedar Bluff. We are glad you had a relaxing stay in our quiet and comfortable accommodations. Please come back and see us again the next time you are in the area.

8/10 Good

Thomas

Liked: Cleanliness, staff & service
Easy checkin, friendly front desk help. Offered both a hot and cold brrakfast
Stayed 1 night in May 2024
Response from General Manager on 8 May 2024
Dear Thomas,Thank you for reviewing your recent stay with us at Baymont by Wyndham Knoxville/Cedar Bluff! We're glad that our friendly staff could make your stay a memorable one. It would be our pleasure to welcome you back anytime.

6/10 Okay

Christopher

Travelled with pets, Travelled with partner
Liked: Staff & service, property conditions & facilities
Worked in a pinch
Stayed 1 night in May 2024
Response from General Manager on 7 May 2024
Dear Christopher,Guest satisfaction is important to us, so we're happy to see aspects of your stay were pleasant. If there's anything we can do to make your next visit even better, please let us know. We hope you'll consider staying with us again should you be back in the area.

10/10 Excellent

Hailie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very kind!
Stayed 1 night in May 2024
Response from General Manager on 7 May 2024
Dear Hailie,Our friendly staff works hard to ensure all our guests feel welcome and will be glad you appreciated their kind assistance. The next time you're in town, please come see us again at Baymont by Wyndham Knoxville/Cedar Bluff!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price this is a great place to stay, staff is always friendly... Rooms are large and the bed is comfortable..lots of dining options near by as well
Stayed 1 night in Apr 2024
Response from General Manager on 1 May 2024
Dear Anthony,Thank you for taking a moment to leave a review. We are honored you enjoyed your stay, particularly highlighting our team members and affordability. Thank you for choosing Baymont by Wyndham Knoxville/Cedar Bluff, and we look forward to welcoming you back soon.

6/10 Okay

James

Liked: Staff & service
Disliked: Property conditions & facilities
Staff is very friendly. Carpet is worn and dirty. Rooms need updating and renovation
Stayed 1 night in Apr 2024
Response from General Manager on 1 May 2024
Dear James,Thank you for your feedback. We're pleased you enjoyed our team's hospitality. However, we're concerned about your observations regarding cleanliness and the need for updates. Rest assured, we take your comments seriously and will promptly address these issues. Your insights are appreciated, and we hope to welcome you back soon to experience our improvements.

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Apr 2024
Response from General Manager on 29 Apr 2024
Dear Christine,It was truly a pleasure to welcome you to Baymont by Wyndham Knoxville/Cedar Bluff during your recent visit. We're delighted to hear you had an enjoyable stay and that you appreciated our excellent location. Thank you for your positive rating, and we hope to have the opportunity to host your next visit to the area.

8/10 Good

Faryal

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient place for a quick stay
Stayed 2 nights in Apr 2024
Response from General Manager on 24 Apr 2024
Dear Faryal,Thank you for choosing to stay with us at Baymont by Wyndham Knoxville/Cedar Bluff. Our goal is to provide every guest with a great experience, so we're glad our convenient location was a highlight of your trip. The pleasure was all ours, and we hope you'll choose to visit us again in the future.

8/10 Good

luke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Donald, Davenport

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and enjoyable.
Stayed 3 nights in Apr 2024
Response from General Manager on 24 Apr 2024
Dear Donald,Thank you for staying with us and for your feedback. We're glad you had a five-star experience and found your room and the hotel clean and enjoyable. We hope to welcome you back soon for another great stay at Baymont by Wyndham Knoxville/Cedar Bluff.

10/10 Excellent

Luther

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Arun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are very old, they are spacious better than Hampton Inn.
Stayed 3 nights in Apr 2024
Response from General Manager on 24 Apr 2024
Dear Arun,Thank you for choosing to stay with us at Baymont by Wyndham Knoxville/Cedar Bluff. Our goal is to provide every guest with comfortable accommodations, and we trust this was the case for you. It was a pleasure to host you, and we hope you'll choose to visit us again soon.

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ways great
Stayed 1 night in Apr 2024
Response from General Manager on 24 Apr 2024
Dear Sara,Thank you so much for the five-star review. We're delighted to hear you enjoyed your stay with us, and we hope you'll visit us again soon!

8/10 Good

Craig

Business traveller
Liked: Cleanliness, staff & service, amenities
The property was average, staff and amenities good, the rooms are old and worn. The HVAC unit was barely able to maintain room comfort. Limited breakfast menu, but the food was very good and the staff was very helpful.
Stayed 1 night in Apr 2024
Response from General Manager on 22 Apr 2024
Dear Craig,Thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed the quality of our food and the helpfulness of our team members. However, we apologize for any inconvenience caused by the temperature of your room and our breakfast menu. Your comments are valuable, and we'll use them to address areas for improvement. We hope to have the opportunity to welcome you back to Baymont by Wyndham Knoxville/Cedar Bluff for an enhanced experience.

8/10 Good

Richard, Broomfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only real complaint that I had were the channel selections on the TV. A very limited selection of channels and an archaic way of selecting channels. Needs much improvement.
Stayed 2 nights in Apr 2024
Response from General Manager on 22 Apr 2024
Dear Richard,Thank you for taking the time to leave a review. Your feedback will help us improve ourselves as a destination and enhance the comfort and visits of future guests. We hope you'll come back and see us soon for an even better experience.

6/10 Okay

Susan

Business traveller
Liked: Cleanliness, property conditions & facilities
An overpriced average hotel. The restaurant staff was very good.
Stayed 1 night in Apr 2024
Response from General Manager on 22 Apr 2024
Dear Susan,Thank you for taking the time to share your experience. We will pass your compliments on to the team, and your feedback will help improve the experience of future guests. We hope you'll consider staying with us again soon.

10/10 Excellent

Senthilvel, Troy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carpets are old; the facility is good
Stayed 1 night in Apr 2024
Response from General Manager on 22 Apr 2024
Dear Senthilvel,Thank you for choosing Baymont by Wyndham Knoxville/Cedar Bluff. While we hope you had a comfortable stay, we've noted your carpet feedback. Should your travels bring you back to town, we hope you will count on us again for your accommodations.

10/10 Excellent

Tim

Liked: Cleanliness, staff & service
Noisy A/C untit
Stayed 1 night in Apr 2024
Response from General Manager on 22 Apr 2024
Dear Tim,Thank you for choosing Baymont by Wyndham Knoxville/Cedar Bluff to host your recent stay. While we're grateful for your positive rating, we're sorry to hear of any noise disturbance you encountered from the air conditioning unit in your room; we will address your feedback with our maintenance team to ensure it is cooling efficiently. We're grateful for your comments, and we hope to have the pleasure of your company on another occasion.

6/10 Okay

Mike

Stayed 1 night in Apr 2024

10/10 Excellent

Renee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and comfortable. Enjoyed our stay.
Stayed 1 night in Apr 2024
Response from General Manager on 18 Apr 2024
Dear Renee, We're delighted to hear that you enjoyed so much of your stay at Baymont by Wyndham Knoxville/Cedar Bluff! Your enjoyment means the world to us, so we're thrilled that you had a great time. We can't wait to welcome you back for another memorable stay!

10/10 Excellent

Jeff

Travelled with partner
Building windows need cleaned. Most all electrical plugs are well worn. Some don’t connect.
Stayed 1 night in Apr 2024
Response from General Manager on 17 Apr 2024
Dear Jeff,Thank you so much for the five-star review. While we're glad you enjoyed your stay at Baymont by Wyndham Knoxville/Cedar Bluff, we apologize for any aspects that fell short of expectations. Rest assured, we will use your feedback to help improve the comfort and visits of future guests. Your comments are appreciated, and we hope to welcome you back in the future for a more exceptional experience.

8/10 Good

JOSEPH

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place. Room was clean and up to date. Staff was great. Nice location. Good for the money.
Stayed 1 night in Apr 2024
Response from General Manager on 18 Apr 2024
Dear Joseph,Thank you for choosing to stay with us at Baymont by Wyndham Knoxville/Cedar Bluff. Our goal is to provide every guest with pristine accommodations and friendly service, so we're thrilled our commitment to both shone through during your visit. It's also great to read you were able to take advantage of our convenient location. The pleasure was all ours, and we hope you'll choose to visit us again soon.

10/10 Excellent

sabrina, norwalk

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great, I really care about breakfast. Staff was friendly Rooms were clean, I thought the bed was hard but that’s just a preference.
Stayed 1 night in Apr 2024
Response from General Manager on 17 Apr 2024
Dear Sabrina,Thank you for leaving us a perfect rating. We love it when our guests start their day with our energizing breakfast, so we are glad that you enjoyed our offerings. It also is wonderful that our friendly team and terrific accommodations made a positive impact on your stay. In addition to your satisfaction, your feedback will be taken into consideration as well. It was a pleasure to have you as our guest, and we hope to welcome you back.

6/10 Okay

Cynthia, Stanley

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
the rooms need updating and bathroom wasn't very clean.
Stayed 1 night in Apr 2024
Response from General Manager on 16 Apr 2024
Dear Cynthia,Thank you for sharing your constructive feedback. We're disappointed your room wasn't immaculately clean and rest assured; our housekeeping team will address your area of concern. Please consider giving us a second chance to impress you in the future with our improvements.

10/10 Excellent

Takeisha, Chattanooga

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it was around alot if eateries and in walking distances of a lot of places
Stayed 2 nights in Apr 2024
Response from General Manager on 15 Apr 2024
Dear Takeisha,Thank you for choosing Baymont by Wyndham Knoxville/Cedar Bluff! We're glad our location worked well for your trip, and we would be delighted to welcome you back should you return to the area again.

4/10 Poor

Najeh, smyrna

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
If you are ok with discrimination you can book this hotel
Stayed 1 night in Apr 2024
Response from General Manager on 16 Apr 2024
Dear Najeh,Please accept our apologies as well as every assurance that we will be working to address the concern mentioned in your review. Our hotel has a zero-tolerance policy against discrimination of any kind, and we apologize for your experience. It's our hope that you will reach out to us to further discuss the situation you encountered. We look forward to welcoming you back and impressing you with our true caring spirit and wonderful hospitality.

8/10 Good

Arturo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great property for the money
Stayed 1 night in Apr 2024
Response from General Manager on 15 Apr 2024
Dear Arturo,Thank you so much for taking the time to leave a review. We're pleased you enjoyed our unbeatable value, and we hope you will join us again soon for another peaceful stay at Baymont by Wyndham Knoxville/Cedar Bluff.

10/10 Excellent

Ebony

Stayed 1 night in Apr 2024

10/10 Excellent

vanashree

Stayed 1 night in Apr 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great stay was awesome
Stayed 2 nights in Apr 2024
Response from General Manager on 11 Apr 2024
Dear Crystal, Thank you for your recent stay at Baymont by Wyndham Knoxville/Cedar Bluff. We appreciate your five-star rating and hope to welcome you back soon!

10/10 Excellent

fay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, safe area, glad we chose your facility!
Stayed 1 night in Apr 2024
Response from General Manager on 9 Apr 2024
Dear Fay,Thank you so much for choosing to stay with us at Baymont by Wyndham Knoxville/Cedar Bluff. Impressing every guest with our pristine accommodations is always a top priority for us, so we're thrilled our commitment to this shone through during your visit. It's also great to read you enjoyed our beautiful location. The pleasure was all ours, and we hope to welcome you back in the future.

8/10 Good

Stacie, Grenada

Liked: Cleanliness, staff & service, property conditions & facilities
Serves our purpose!
Stayed 1 night in Apr 2024
Response from General Manager on 9 Apr 2024
Dear Stacie,Thank you for your positive rating of Baymont by Wyndham Knoxville/Cedar Bluff! We're happy your stay met your needs well, and we hope you'll come back.

6/10 Okay

Denise

Travelled with family, Business traveller
Liked: Amenities
My daughter has to have treatments every 2 weeks and the first time we stayed it was good for the convenience distance and price. Decent breakfast and comfortable bed. We figured this will be our go to.
Stayed 1 night in Apr 2024
Response from General Manager on 9 Apr 2024
Dear Denise,Thank you for choosing to stay with us during your recent trip. We're thrilled our comfortable accommodations, convenient location, and delicious breakfast were some of the highlights of your visit. It's great to read we've become your go-to destination in the area. If there was anything we could have done differently to improve your experience, please don't hesitate to reach back out. The pleasure was all ours, and we can't wait to welcome you back.

10/10 Excellent

Patti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Howard

Travelled with family, Business traveller
Liked: Amenities
Here to be clot to hospital.
Stayed 1 night in Apr 2024
Response from General Manager on 5 Apr 2024
Dear Howard,Thank you for your review of Baymont by Wyndham Knoxville/Cedar Bluff and for giving us a perfect rating. We are delighted our excellent location was a highlight of your stay, and we appreciate you mentioning it to your fellow travelers. It was a pleasure having you here, and we hope you return soon.

6/10 Okay

Terry

Liked: Cleanliness, staff & service
Property is somewhat dated, especially the bathrooms.
Stayed 1 night in Mar 2024
Response from General Manager on 5 Apr 2024
Dear Terry,Thank you for being our guest. While we trust you had a pleasant night's sleep, your feedback regarding the bathroom will be kept in mind as we continuously make improvements for our great guests. Your review is appreciated, and we hope you will stay with us again for a truly exceptional visit.

8/10 Good

Kristen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have liked to be able to dish out my own breakfast.
Stayed 1 night in Mar 2024
Response from General Manager on 5 Apr 2024
Dear Kristen,Thank you for choosing to stay with us at Baymont by Wyndham Knoxville/Cedar Bluff. While we're glad to receive the high rating, we're disappointed to learn we fell short of expectations with how our breakfast accommodations are set up. Please accept our sincere apologies for any inconvenience this may have caused you. Your comments will be relayed to our team as we continue making improvements for our great guests. Hopefully, this didn't detract too much from your overall trip. The pleasure was all ours, and we hope you'll choose to visit us again in the future.

6/10 Okay

chloe

Liked: Cleanliness
Stayed 1 night in Mar 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine as desired
Stayed 3 nights in Mar 2024
Response from General Manager on 5 Apr 2024
Dear John,It's always a pleasure hearing from our guests. We're glad you enjoyed your time at Baymont by Wyndham Knoxville/Cedar Bluff, and we would be delighted to have you stay with us again the next time you're in the area.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleased
Stayed 1 night in Mar 2024
Response from General Manager on 5 Apr 2024
Dear Laura,Thank you for taking the time to leave a review regarding your recent stay at Baymont by Wyndham Knoxville/Cedar Bluff. We're glad you had a terrific experience! We hope you'll come to visit us again soon.

8/10 Good

Roy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast serving format was awkward, something not seen before
Stayed 1 night in Mar 2024
Response from General Manager on 5 Apr 2024
Dear Roy,Thank you for taking the time to leave a review regarding your recent stay at Baymont by Wyndham Knoxville/Cedar Bluff. Your feedback is appreciated, and we will use your feedback to improve the experience of future guests. We trust that you had an overall pleasant stay with us, and we hope to welcome you back for a more unforgettable visit soon.

8/10 Good

Lori

Liked: Staff & service
Dirty
Stayed 2 nights in Mar 2024
Response from General Manager on 5 Apr 2024
Dear Lori,We appreciate your feedback, and we're happy to see much of your stay was pleasant. However, we apologize for any concerns about cleanliness, and we'll relay your comments to our team to ensure our high standards of hospitality are being met. Should you be in the area again, please come back to see us for an even more exceptional stay.