Michelle, thank you for taking the time to share your recent experience at our hotel. We're delighted to hear that you found our staff friendly and accommodating, and we appreciate your understanding regarding the maintenance issues you encountered. However, we sincerely apologize for the disturbance caused by thin walls during your stay. Your feedback regarding the soundproofing is noted, and we will explore ways to improve this aspect to ensure a more peaceful experience. We hope to have the opportunity to welcome you back for an even better stay!

Thank you for the lovely review, Alex! We are so glad that you enjoyed your stay with us.

Linda, thank you so much for the kind review! It was a pleasure hosting you and we look forward to seeing you again soon!

Thank you for your feedback! We appreciate it and look forward to seeing you again :)

We are glad you enjoyed your stay at the Cambridge Hotel & Conference Centre and hope to see you again soon!

Lisa, thank you for the great review!

Meshwa, thank you for the positive feedback! We look forward to welcoming you back in the future!

We look forward to having you and Alusky back!

Hi Judy! Happy that you enjoyed our pizzas. We look forward to welcoming you back in the warm weather when you can really enjoy some of our food and drinks on our patio!

Thank you for your feedback, Jonathan. We are currently in the process of upgrading our in-room amenities, and hope that we can show you that we're better than average on your next visit!

Thank you for your kind review, Teresa. We look forward to welcoming you back!

Thank you for the great review, Loreylin! We look forward to welcoming you back to the hotel and restaurant on your next visit!

Thank you for your feedback, Steve. Please note that we have sent this to our housekeeping and maintenance teams to address. You'll be happy to know that by mid June, those coffee makers will be a thing of the past, as we will be improving our in room coffee program, significantly! Should you ever wish to stay with us again, we do hope we can make things right to earn back your trust and loyalty.

Thank you for the review, Joseph. We hope we can earn that 5 out of 5 on your next visit with us!

Thank you, Doug!

Thank you, Tabitha! It was a pleasure having you with us!

Hi, Beverley. Thank you for your feedback, and we're sorry to hear that your bathtub may not have been up to our standards. Please note that we take this kind of information seriously, and that the individuals responsible for your room will be retrained to ensure this is not a repeatable experience for others. We're also sorry to hear that your neighbour's cats were an unwelcomed experience for you. As we are a pet friendly hotel, sometimes, just like at home, these little rascals can get loose and have to be wrangled up. Should you wish not to be near a room with pets on your next visit, please notify us at the time of your booking, and we would be happy to do everything in our power to ensure that your request is granted.

Thank you for the review, Will! We're making improvements and hope to receive a 5 out of 5 on your next visit!

Thank you for your review Isa! We hope to see you again soon!

Thank you, Randy! It was a pleasure having you stay with us!

Thank you so much, Dylan!

Yan, thank you very much for your kind words! We are delighted that you enjoyed your stay with us and hope to welcome you back soon.

Kevin, thank you for your recent stay and for taking the time to share your feedback. We're pleased to hear that you appreciated our property's location and found your room clean and functional. Your suggestion regarding the noise issue is appreciated, and we will certainly explore options to improve sound insulation, including new thresholds. Please note that we are in the process of replacing all of our mattresses to ensure a more comfortable and restful stay for our guests.

Thank you so much, Susan!

Thank you kindly, Debra!

Sunish, thank you for your lovely review. We apologize for the disturbance caused by noise from other guests during your weekend stay. Your comfort and peace are important to us, and we regret that we were unable to fully address the issue despite our efforts. We appreciate your understanding and hope to welcome you back for a quieter and more enjoyable experience in the near future.

Shreya, I have sent you a message through Expedia to learn more about your experience with us. If you have a moment, I would love to hear from you to determine how we can rectify/improve any issues you encountered. Thank you for taking the time to leave a review.

Jairo, thank you for the great review!

Thank you for your kind words, Linda! We are glad to hear that you had a positive experience with our staff. We would love to know what we could improve to earn a 5 star review on your next stay with us!

Daviorr, thank you so much for sharing your feedback with us. If you have a moment, I have sent you a message through Expedia to learn more about your experience.

Jonathan, thank you for taking the time to share your experience with us. Please note that we are in the process of correcting this issue in the upcoming months to ensure a restful stay. We hope to welcome you in the future.