Hi Hersline,Great to hear that you enjoyed your stay at our 2 bedroom suite. Hope to host you again soon.

Hi Michael, Thank you for staying at Boardwalk Homes. We appreciate your feedback and apologize for any inconvenience. We understand your concern about shoveling snow, the big snow storm happened on the date of your check in, the whole city was slow down on snow shoveling/removal. Our contractor had so many clients to be taking care of at the same, and they were behind the schedules and work has been delayed. We supply shovel and salt for just in case guests need to get in/out sooner, so they can use the shovel. The huge packed ice-snow were eventually cleared on the date of your check-out.

Hi Laurie, thank you so much for staying at Boardwalk Homes. Hope to host you again.

Hi Eliza, thank you for the rate. We do have other options in terms of different properties/stay or complimentary upgrades available. Hope to host you next time.

Hi Bryce, We are truly sorry that you did not have an enjoyable stay in the unit. The 1-bedroom unit that you stayed is a walkout basement unit with large patio door facing the green area and a nice park behind the green. We also have other 1-bedroom units with entrance on ground level. Most of our guests like the walkout basement unit as it is our newest unit and bright. We have also provided a fireplace in the unit for guests to use in case they feel cold. For the toilet tissue blockage, our staff had in fact contacted one of the maintenance staff and arranged him to go to your unit that morning. However, the arrangement was cancelled as you reported 20 minutes later that the problem was solved. Once again, we would like to apologize for the experience you had. We sincerely hope you will come to stay with us next time and we can offer you 1 night free.

Hi Francis, thank you for staying at Boardwalk Homes. We are glad that you liked the convenience location of our property. Hope to host you again.

Hi Shanda, Thank you for staying at our 1-bedroom condo. We are pleased to know that you enjoyed your stay. All our properties have kitchen facilities so our guests can enjoy their own meals at their home away home. Look forward to hosting you again soon.

Hi, Thank you for staying in our 2-bedroom unit and your comments. Hope to host you again in the future.

Hi, Thank you for staying in our 1-bedroom condo. Sorry that there is a slippage in the update of keycode in the check-in email as we have a lot of check-ins and check outs in early September with new school year around the corner. Though we do not have reception on site but we are able to provide you with the up-to-date keycode as soon as you call. Hope you understand that we change the keycode on each check-out to protect guests' security. We will look into the sofabed situation after current guests check out but this is the first time that we receive such feedback on the sofabed. Regards Doris

Hi, Great to hear that you have enjoyed the condo and its convenient location. We use duvet with duvet covers in our condos and all duvet covers and beddings are cleaned upon check-out. We could arrange housekeepers to change the beddings for you if you had let us know that the beddings were not as clean as you had expected. Hope to host you again in the future. Best regards

Hi, Thank you for your great review. Hope to host you again in the near future. Doris