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Do not go there! Staff are very unprofessional and inefficient. Staff was watching their cell phones and ignoring us instead of serving customers in the restaurant. People behind main desk confirmed us the taxi reservation the day before our departure to the airport. At 5am the following morning, we find out there were no taxi and neither no bus or train available to the airport! We missed our flight to Tokyo and our connection to Canada that day! The staff didn’t do anything to help or fix the problem they created. Nobody apologized. It was my worst hotel experience in 20 years of travelling. A place to AVOID completely.
Checking in and out was easy. They had someone to help you push your luggage to your room. If you love nature, the river next to the hotel has many birds. It was good to walk around that area too. The restaurant next to it has nice food too.
Everything was perfect! Had one of the most enjoyable stays so far. The staffs were friendly and knowledgeable, and able to communicate well in English. The room was clean, comfy and spacious with the facilities look very well-maintained.