Hiking
Check availability

Reviews of Bells at Killcare Boutique Hotel, Restaurant & Spa

4.5 out of 5
Bells at Killcare Boutique Hotel, Restaurant & Spa
107 The Scenic Road, Killcare Heights, NSW

Reviews

9.6

Exceptional

Rating 10 - Excellent. 59 out of 76 reviews" "
Rating 8 - Good. 13 out of 76 reviews" "
Rating 6 - Okay. 4 out of 76 reviews" "
Rating 4 - Poor. 0 out of 76 reviews" "
Rating 2 - Terrible. 0 out of 76 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Ravindra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Always amazing
Stayed 1 night in Nov 2020
Response from Deb on 26 Nov 2020
Thank you!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little get away!
Stayed 1 night in Jan 2020
Response from Guest Services on 28 Jan 2020
Glad to hear you enjoyed your stay with us. We look forward to being able to welcome you back to Bells at Killcare

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel, outstanding spa
Gorgeous hotel and lovely staff - perfect getaway from the hustle and bustle. OUTSTANDING Indigenous massage with Yvette- highly recommend a visit to the spa for total relaxation!
Stayed 1 night in Nov 2019
Response from Deb on 26 Nov 2020
Fabulous news & Yvette is amazing. See you again one day.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about Bells was perfect. The gardens perfectly kept, water features, pool, great customer service and delicious food.
Stayed 2 nights in Oct 2019
Response from Bells at Killcare Front of House Manager on 9 Oct 2019
Thank you for your feedback. We are immensely proud of what we have here for our guests. We strive to give our guests an exceptional experience with our services and amenities. We hope to welcome you back to Bells in the future.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place to get engaged
Cottages & surrounding gardens give it such an English feel, while all being so close to the beautiful beaches & bush/coastal treks. The restaurant for dinner & breakfast was top shelf! The staff where friendly, helpful & very easy to chat to. The hotel in general seems to go to the next level with lots of little things others don’t do. Highly recommend a weekend stay. Special place indeed
Stayed 2 nights in Sep 2019
Response from Bells at Killcare on 18 Sept 2019
Hi Chris. Thank you for your wonderful words. We strive to ensure all our guests, be they staying in house or just visiting our restaurant and or day spa, enjoy a restful and relaxing experience. We are privileged to be located on the Central Coast, at the doorstep the Bouddi National Park and surrounded with such natural beauty and wonder. We look forward to welcoming you back to Bells at Killcare

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff service were excellent and the property a peaceful and perfect retreat with beautiful grounds in an amazing setting.
Stayed 2 nights in Jul 2019
Response from Deb on 26 Nov 2020
Thank you for sharing.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty spot, pleasant rooms with fire place. Nice bar to have drink before dinner. Food and service excellent.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gardens and surrounds make it feel secluded and tranquil. The cottages are a delight and very comfortable. The food is excellent combined with very helpful and engaging staff. Our stay while short was an experience that we can highly recommend.
Stayed 1 night in Mar 2019
Response from Bells at Killcare on 7 Mar 2019
Thank you for your wonderful feedback. We look forward to welcoming you back to Bells at Killcare.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very relaxing and beautiful property and location.
Stayed 2 nights in Feb 2019
Response from Bells at Killcare on 12 Feb 2019
Thank you for your beautiful feedback we look forward to welcoming you back to Bells at Killcare.

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to getaway for the weekend and unwind!
Great relaxing stay for a quiet getaway Fromm sydney. Service was excellent - attentive but not obtrusive. Beautiful villas to stay in, and the complimentary breakfast was top notch.
Stayed 2 nights in Feb 2019
Response from Bells at Killcare on 7 Feb 2019
Hi Kim, Thank you for your wonderful feedback. We look forward to welcoming you back to Bells at Killcare.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Excellent Service and a beautiful facility. Food was amazing!!!
Stayed 1 night in Jan 2019
Response from Bells at Killcare on 15 Jan 2019
Hi Karen, Thank you for your wonderful feedback, we look forward to welcoming you back to Bells at Killcare.

10/10 Excellent

Amy, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Rooms! Excellent food, service and location. Will be back for sure!
Stayed 1 night in Nov 2018
Response from Brian on 27 Nov 2018
Fabulous news! Thank you for sharing your thoughts.

10/10 Excellent

Verified traveller

Stayed 4 nights in Oct 2018
Response from Bells at Killcare on 7 Nov 2018
Thank you for our 5 out 5 rating. We look forward to welcoming you back to Bells at Killcare

10/10 Excellent

Sahar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heaven so close to Sydney!
Amazing stay! Very relaxing stay, comfortable room, fantastic food, and super spa. We just loved every part of it. Service is excellent, though a bit slow on one of the breakfasts we had because they were training new staff.
Stayed 3 nights in Oct 2018
Response from Bells at Killcare on 19 Oct 2018
Thank you for your lovely feedback. We look forward to welcoming you back to Bells.

10/10 Excellent

Ravindra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delivers on promise.
It has a very good feel about it and every expeience is just right.
Stayed 1 night in Oct 2018
Response from Bells at Killcare on 19 Oct 2018
Thank you for your lovely feedback, we look forward to welcoming you back to Bells.

10/10 Excellent

Adela, Sydney, Australia.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very pleasant experience. Caring staff. Lovely gardens.
Stayed 1 night in Sep 2018
Response from Bells at Killcare on 3 Oct 2018
Hi Adela, Thank you for your wonderful feedback, we are so happy you had a lovely stay and look forward to welcoming you back to Bells at Killcare.

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Bells at Killcare on 29 Aug 2018
Thank you Rebecca for your 5 out 5 rating. We look forward to welcoming you back to Bells at Killcare.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My wife and I got treated like a king and queen
Stayed 2 nights in Aug 2018
Response from Bells at Killcare on 1 Sept 2018
Thank you for your wonderful feedback. We look forward to looking after you again.

8/10 Good

linda, sydney

Liked: Staff & service
Relaxation surrounded by National Park
Bells is a very lovely place to stay in. Staff are terrific and very helpful and definitely make the stay very pleasant. Accommodation at first glance is super, but our cabin had ants in both the bathroom and kitchen. I think they know about it. Log fire is fabulous. Food is nice but dinner is very expensive, and cant complain as we knew prices beforehand. Generally very peaceful and quiet time held by all.
Stayed 4 nights in Jul 2018
Response from Bells at Killcare on 27 Jul 2018
Hi Linda, We are happy you enjoyed your stay with us. Thank you for your feedback as we always endeavour to make improvements and we have made notes to your specific comments and we are following this up. Kind Regards Elyce Jones Front Office Manager

10/10 Excellent

Nicola, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short break
Lovely comfortable boutique hotel with beautiful gardens, marvellous spa treatment and amazing food. Fresh veg and herbs grown on site and our chalet room had a log burner which was fab on a slightly chilly night. Would definitely return
Stayed 2 nights in Apr 2018
Response from Brian on 9 May 2018
Thank you Nicola. Lovely to hear your feedback. See you when you return.

8/10 Good

Na

Liked: Cleanliness, property conditions & facilities, room comfort
perfect place for a relaxing retreat!
Response from Brian on 9 May 2018
Thank you for coming to stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
A beautiful hotel to stay at we love the cottages and the pool the only isssue we had was the gardener mowing the lawn and using the blower at 7am which of course woke us up very disappointing given we have extremely stressful jobs and needed time to relax Probably should do this between check out and check in Otherwise an amazing place for an early escape
Stayed 1 night in Apr 2018
Response from Brian on 9 May 2018
Great that we have discussed this together and thank you again for your feedback. It is highly valuable and we appreciate our guests comments. Look forward to seeing you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful cottages in a peaceful setting. Spa experience was lovely and the pool area with self service drinks caravan absolutely tranquil. Be mindful - children are allowed so there can be noise!
Stayed 1 night in Apr 2018
Response from Brian on 9 May 2018
Many thanks for your feedback. Glad you had a lovely relaxing experience. We have 25 cottages on site of which only 3 are suitable for children to stay.

10/10 Excellent

Garry, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed it. We celebrated my wife's birthday and found it relaxing, a great setting, with friendly helpful staff. The breakfasts were great and while the evening people was nice I was surprised to see there wasn't a steak or chicken dish.
Stayed 2 nights in Nov 2017
Response from Bells Management on 7 Dec 2017
Thank you for providing feedback from your recent stay with us, I am so glad you enjoyed your stay overall. I have passed your feedback onto our management team for their review. We look forward to welcoming you back to Bells at Killcare in the near future. Kind Regards Kate

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious B&B with top restaurant and bar
We had a wonderful time celebrating our wedding anniversary here. The room was huge, clean, stylish and very comfortable. The restaurant, although pricey, was top quality and worth the splurge. The bushland and beaches are beautiful which make Bell's the perfect place for a quick escape from Sydney. The surrounding towns are a bit dodgy but there are a few charming cafe's and the locals are charming.
Stayed 2 nights in Oct 2017

10/10 Excellent

Karen, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxe weekend escape
Great nearby hikes, beautiful private bungalow, incredible food, wine and cocktails, friendly and helpful staff.

6/10 Okay

justin, sydney

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
dated and sadly over priced
The food was great, the staff were great and the grounds are lovely. We had a nice time. But to be honest, for the price you pay for the rooms, the accomodation is sub standard. Its in dire need of a reno. The rooms were damp smelling and really dark and everything felt like a 90's left over. Which is fine, i'm actually not that fussy, but $1000 for 2 nights is pushing the friendship.

10/10 Excellent

Colin, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic, food, gardens and staff.
When I booked out I told them I could not find fault in the place. And I cant.

10/10 Excellent

Louise, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great break. Manfredi's restaurant was topshelf.

8/10 Good

ChihLing

Liked: Staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax at Killcare
Wonderful staff. Great ambience. Manfredi restaurant wonderful.

10/10 Excellent

Jim, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restful getaway
I stayed during a week of work. Bells was a lovely welcoming home each mornig and afternoon.

10/10 Excellent

after hsc trial

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow
Great place and the staff are lovely can't wait to go back

8/10 Good

Bruce, Wellington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place in great location
It was a short overnight stay, we would recommend staying two nights min to give you time to explore the area and relax in the hotel

6/10 Okay

Dimitrios

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

8/10 Good

Lorraine, Australia - NSW - Sydney

Liked: Cleanliness, property conditions & facilities
Facilities: Distinctive; Value: Affordable; Service: Polite; Cleanliness: Spotless;

10/10 Excellent

Gerard, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary
Wedding anniversary. Great place to come to, beautiful food and great service. Highly recommended for that stay away from the kids.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice retreat
Nice retreat, close to Bouddi Coastal walk

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay
Gorgeous little spot for a secluded get away!

10/10 Excellent

Suze, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic as they come
I was here on business and definitely have entered it on my top list of romantic getaways! I will be back!

10/10 Excellent

Carolyn, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are friendly and very keen to help with any queries. We'll be back. Thank you.

10/10 Excellent

corin, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Value: Acceptable price; Cleanliness: Immaculate;

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Felicity, New Zealand - Auckland

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Mark, Australia - NSW - Newcastle

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Top of the line, Outstanding; Service: Flawless; Cleanliness: Immaculate;

8/10 Good

Wish I could travel more

Liked: Cleanliness, staff & service, room comfort
Romantic getaway
Great location (only just over an hour from Sydney) & fantastic weekend winter getaway. Loved the fireplace in our cottage and the relaxing atmosphere overall at Bells.

10/10 Excellent

Steve, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Anniversary Couple, Sydney.

Disliked: Cleanliness, staff & service
Slipping backwards
We have stayed a couple of times now and feel that the overall quality is going backwards. Our room didn't get serviced at all, and there was a lot of questions around reservations for the restaurant and the bar - where we were told there was no availability, and then there was.... The staff tried to be helpful, but actually they weren't. On a positive note though, the quality of the food in the restaurant for dinner and breakfast was (again) outstanding.

10/10 Excellent

Philip, England

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Outstanding; Value: Affordable; Service: Outstanding; Cleanliness: Immaculate; Putty beach is amazing

10/10 Excellent

Valerie, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and secluded
Booked 2 nights for my 30th wedding anniversary. Only an 90 mins from Sydney but felt we had escaped to another world. Very limited phone reception in the resort which made it all the better. With the accommodation being cabins amongst lush gardens and trees, you don't see or hear anyone else. The only time we saw other guest was in the dinning room. We had most of a meals in the dinning room and the food was fantastic and the wine list extensive. The waitress was wonderful at helping with our choices. The breakfast included is excellent. When we arrived I had inadvertently booked a disable room but the staff went out of their way to change it. The cliental appeared to be mature couples or newly weds. Only time we saw children was at Sunday lunch. The staff at the onsite Spa, were so lovely and caring and enjoyed a wonderful massage. As our car had broken down and was towed away James at the resort very kindly drove us to where the car was being repaired. Most Hotels phone you a taxi.