Lake
Check availability

Reviews of The Lake Hotel Killarney

4 out of 5
The Lake Hotel Killarney
On The Lake Shore, Muckross Road, Killarney, Kerry

Reviews

9.6

Exceptional

Rating 10 - Excellent. 818 out of 1006 reviews" "
Rating 8 - Good. 140 out of 1006 reviews" "
Rating 6 - Okay. 25 out of 1006 reviews" "
Rating 4 - Poor. 15 out of 1006 reviews" "
Rating 2 - Terrible. 8 out of 1006 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Colleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely views Excellent service
Stayed 2 nights in May 2024

10/10 Excellent

Patty, Mount Pleasant

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff could not be friendlier. Great music in the bar. Beautiful grounds and view.
Stayed 1 night in May 2024

2/10 Terrible

Masoomeh

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The property was nice, but our room was not at all what we expected.
Stayed 1 night in May 2024

10/10 Excellent

Neil

Liked: Staff & service, property conditions & facilities
Everything was great
Stayed 1 night in May 2024
Response from Guest Relations on 22 May 2024
Dear Neil,Thank you for taking the time to review your recent stay at the Lake Hotel. I am delighted to read you enjoyed your time with us. We hope to welcome you again in the near future. Kind Regards, Guest Relations Manager

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty lake, excellent staff, great customer service, ambience wonderful
Stayed 1 night in May 2024
Response from Guest Relations on 22 May 2024
Dear Richard,Thank you for taking the time to review your recent stay with us.We are very lucky to be situated in such a beautiful location for all our guests to enjoy. We have a great team who all work extremely hard to ensure our guests have an enjoyable experience.We hope to welcome you again to the Lake Hotel.Kind Regards,Guest Relations Manager

10/10 Excellent

Pete

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in May 2024
Response from Guest Relations on 22 May 2024
Dear Pete,Thank you for taking the time to review your recent stay at the Lake Hotel. We are very lucky to be located in the national park for all our guests to enjoy the beautiful scenery. We hope to welcome you again to the Lake Hotel. Kind Regards,Guest Relations

10/10 Excellent

Michael W

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property…..wonderful views ….convenient to Muckross House and Ross Castle…. Friendly and helpful staff….Excellent restaurants
Stayed 1 night in May 2024
Response from Guest Relations on 22 May 2024
Dear Michael,Thank you for taking the time to review your recent stay with us. I am delighted to read you enjoyed your time with us. We are very lucky to be situated in such a beautiful location for all our guests to enjoy. We have a great team who all work extremely hard to ensure our guests have an enjoyable experience.We hope to welcome you again to the Lake Hotel.Kind Regards,Guest Relations Manager

10/10 Excellent

Cathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The all-you-can eat breakfast is amazing and the grounds are very pretty. Very quiet hotel.
Stayed 2 nights in Apr 2024
Response from Guest Relations on 22 May 2024
Dear Cathy,Thank you for taking the time to review your recent stay. I am delighted you enjoyed your time with us.We hope to welcome you again to the Lake Hotel. Kind Regards, Guest Relations Manager

10/10 Excellent

Bernadette

Travelled with family
Liked: Amenities, property conditions & facilities
Beautiful room and location is perfect to enjoy lake views. Disappointed in service in bistro. server ignored us forever to pay our bill otherwise good visit
Stayed 1 night in May 2024

10/10 Excellent

Joy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent place to stay. Beautiful property, great food and friendly staff!
Stayed 1 night in May 2024
Response from Guest Relations on 22 May 2024
Dear Joy,Thank you for taking the time to review your recent stay with us.We are very lucky to be situated in such a beautiful location for all our guests to enjoy. We have a great team who all work extremely hard to ensure our guests have an enjoyable experience.We hope to welcome you again to the Lake Hotel.Kind Regards,Guest Relations Manager

10/10 Excellent

Samuel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far in our trip The Lake Hotel has ruined all other hotel experiences! Perfect location, stunning views, staff that treat you like family, and the best breakfast we've had anywhere period! The wife loved The Lake Hotel so much she said she wants to visit Ireland again and just stay there a week to enjoy everything The Lake Hotel and the surrounding area has to offer. I'm absolutely serious, The Lake Hotel should be on your list of places to stay! Rooms: Our room was perfect! Absolutely not a single flaw. All marble bathroom was spotless, beds were ridiculously comfortable, and every amenity you could need is available. Kid friendly, absolutely! Crib and all available, The Lake Hotel simply hits every note. Safety: Safety is of no concern here! Toddler friendly rooms and accommodations, danger points within the hotel addressed, great security coverage to keep a watchful eye on things. Walkability: National Park is right onsite, allowing a quick walk to several popular destinations and sight seeing locations. We loved the area, it's a nature lovers dream! Food & drinks: My main review covers this but the breakfast is stellar with a mind boggling selection! We had supper in the "fancier" dining area and let me tell you their chef knows how to make a meal and make you feel special! We had no reason to leave the grounds, The Lake Hotel can satisfy you start to finish, sunrise to sunset!
Stayed 1 night in May 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10. THE VIEWS were simply stunning. You should stay here and enjoy the scenery and the wildlife. The rooms were big with large bathrooms. The breakfast was like fine dining. Music and bar at night. If you wanted you do not even need to leave the hotel. We got in late from Galway on our first night and the kitchen was closed... so no room service--the bartender was nice enough to personally make me a sandwich. The front desk has plenty of maps and things to do and the staff is willing to give awesome recommendations. The parking was easy and no extra charge. Just wait till you see the property!!! On our way back to the hotel we saw about 10 deer grazing, just a perfect place to stay and VERY close to downtown 5-10 min drive
Stayed 3 nights in Apr 2024
Response from Guest Relations on 22 May 2024
Dear Angela,Thank you for taking the time to review your recent stay with us.We are very lucky to be situated in such a beautiful location for all our guests to enjoy. We have a great team who all work extremely hard to ensure our guests have an enjoyable experience.We hope to welcome you again to the Lake Hotel.Kind Regards,Guest Relations Manager

10/10 Excellent

Jennifer, Mantua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds are breathtakingly beautiful. The hotel is immaculate and beautiful and the staff was extremely pleasant, and the food was great. I highly recommend this hotel.
Stayed 1 night in May 2024
Response from Guest Relations on 22 May 2024
Dear Jennifer,We are delighted you enjoyed your recent stay with us.We are very lucky to be situated in such a beautiful location for all our guests to enjoy. We have a great team who all work extremely hard to ensure our guests have an enjoyable experience.We hope to welcome you again to the Lake Hotel.Kind Regards,Guest Relations

10/10 Excellent

julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lake view is beautiful! Had a great stay.
Stayed 2 nights in May 2024
Response from Guest Relations on 22 May 2024
Dear Julie,Thank you for taking the time to review your recent stay at the Lake Hotel. I am delighted you enjoyed your stay with us. We are very lucky to be located in the national park for all our guests to enjoy the beautiful scenery.We hope to welcome you again in the near future. Regards, Guest Relations Manager

10/10 Excellent

David, Craigavon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location right on the waters edge of the lake.
Stayed 2 nights in Mar 2024
Response from Guest Relations on 22 May 2024
Dear David,Thank you for taking the time to review your recent stay at the Lake Hotel. I am delighted to read you enjoyed your time with us. We are very lucky to be located in the national park for all our guests to enjoy the beautiful scenery. We hope to welcome you again in the near future. Kind Regards, Guest Relations ManagerWe hope to welcome you again in the near future. Regards, Guest Relations Manager

10/10 Excellent

Sylvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was absolutely amazing!!! Set on the lake our view was phenomenal! The room was large with patio doors leading to patio with seating. It was simply idyllic! We stayed only 2 nights and could have stayed much longer. The entire staff provided exceptional service. Sergei was so sweet and kind delivering room service. Food in the bar was very good as was evening music. Breakfast large buffet and delicious. We can not recommend this hotel enough!
Stayed 2 nights in May 2024
Response from Guest Relations on 22 May 2024
Dear Syliva,We are delighted you enjoyed your stay with us.We are very lucky to be situated in such a beautiful location for all our guests to enjoy. I will be sure to pass on your lovely comments about our team.We hope to welcome you again to the Lake Hotel.Kind Regards,Guest Relations Manager

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Wonderful property with phenomenal views of the lake.
Stayed 2 nights in May 2024
Response from Guest Relations on 22 May 2024
Dear Michael,Thank you for taking the time to review your recent stay at the Lake Hotel. I am delighted to read you enjoyed your time with us. We are very lucky to be situated in such an amazing location for all our guests to enjoy. We hope to welcome you again in the near future. Kind Regards, Guest Relations

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and setting were fantastic
Stayed 3 nights in Apr 2024
Response from Guest Relations on 22 May 2024
Dear David,Thank you for taking the time to review your recent stay at the Lake Hotel. I am delighted t you enjoyed your time with us. We hope to welcome you again in the near future. Kind Regards, Guest Relations Manager

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous
Stayed 2 nights in Apr 2024
Response from Guest Relations on 22 May 2024
Dear Rachel,Thank you for taking the time to review your recent stay at the Lake Hotel. I am delighted to read you enjoyed your time with us. We hope to welcome you again in the near future. Kind Regards, Guest Relations Manager

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dinner was amazing!!! Loved the location and the atmosphere of an old grand hotel. The only negative was there was a fragrance used in either the laundering of bedding or cleaning that bothered me a bit. Otherwise, excellent all around!
Stayed 1 night in Apr 2024
Response from Guest Relations on 22 May 2024
Dear Deborah,Thank you for taking the time to review your stay and for your feedback on the bedding.I am delighted you enjoyed your time with us.We hope to welcome you again to the Lake Hotel.Kind Regards,Guest Relations Manager

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Relations on 22 May 2024
Dear Robert,Thank you for taking the time to review your recent stay at the Lake Hotel. I am delighted to read you enjoyed your time with us. We hope to welcome you again in the near future. Kind Regards, Guest Relations Manager

10/10 Excellent

CATHERINE

Liked: Cleanliness, staff & service, property conditions & facilities
A very lovely stay!
Stayed 1 night in Apr 2024
Response from Guest Relations on 22 May 2024
Dear Catherine,Thank you for taking the time to review your recent stay at the Lake Hotel. I am delighted to read you enjoyed your time with us. We hope to welcome you again in the near future. Kind Regards, Guest Relations Manager

8/10 Good

evita

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful view of lake & surrounding mountains
Stayed 1 night in Apr 2024
Response from Guest Relations on 22 May 2024
Dear Evita,Thank you for taking the time to review your recent stay at the Lake Hotel. I am delighted to read you enjoyed your time with us. We hope to welcome you again in the near future. Kind Regards, Guest Relations Manager

10/10 Excellent

Stacey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxurious, gorgeous property. High-end breakfast included. We didn’t want to leave.
Stayed 1 night in Apr 2024
Response from Guest Relations Manager on 23 Apr 2024
Dear Stacey, Thank you for taking the time to review your recent stay at the Lake Hotel. We are delighted to read how much you enjoyed your recent stay at the Lake Hotel and hope to welcome you again in the near future. Regards,Guest Relations Manager

10/10 Excellent

Kannis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast!
Stayed 2 nights in Apr 2024
Response from Guest Relations Manager on 23 Apr 2024
Dear Kannis, Thank you for taking the time to write a review on your recent stay. we are delighted you enjoyed our breakfast and hope to welcome you again in the near future. Regards,Guest Relations Manager

10/10 Excellent

elise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of the lake!!!! The food!!!! The staff!!! Definitely recommend
Stayed 3 nights in Apr 2024
Response from Guest Relations Manager on 23 Apr 2024
Dear Elise, Thank you for taking the time to review your recent stay at the Lake Hotel. We are delighted to read how much you enjoyed your stay with us and hope to welcome you again in the near future. Regards,Guest Relations Manager

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are staying in Killarney I couldn't think of a better option. Plenty of amenities, beautiful property and amazing service.
Stayed 2 nights in Apr 2024
Response from Guest Relations on 18 Apr 2024
Dear William,Thank you for your kind review.We are delighted you enjoyed your stay with us and hope to welcome you again to the Lake Hotel.Kind Regards,Guest Relations Manager

10/10 Excellent

Melina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the hotel was amazing! Beautiful views and we really enjoyed the live music at night!
Stayed 1 night in Apr 2024
Response from Guest Relations on 16 Apr 2024
Dear Melina,Thank you for your lovely review.We are delighted you enjoyed your stay with us and hope to welcome you again to the Lake Hotel.Kind Regards,Guest Relations Manager

10/10 Excellent

Lisa Foster

Stayed 1 night in Apr 2024
Response from Guest Relations on 22 May 2024
Dear Lisa,Thank you for taking the time to review your recent stay at the Lake Hotel. I am delighted to read you enjoyed your time with us. We hope to welcome you again in the near future. Kind Regards, Guest Relations Manager

10/10 Excellent

Petra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area. Lovely hotel.Wish I had stayed a few more days because I fell in love with the location.
Stayed 1 night in Apr 2024
Response from Guest Relations Manager on 9 Apr 2024
Dear Petra, Thank you for taking the time to review your recent stay at the Lake Hotel. I am delighted to read how much you enjoyed your stay with us. We are very lucky to be situated in such an amazing location for all of our guests to enjoy. We hope to welcome you again in the near future. Regards,Guest Relations Manager

10/10 Excellent

Rikhil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Guest Relations Manager on 8 Apr 2024
Dear Rikhil, Thank you for taking the time to rate your recent stay at the Lake Hotel. We hope to welcome you again in the near future. Regards,Guest Relations Manager

10/10 Excellent

Aimee

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The location of this hotel is unparalleled. It has some of the most magnificent views I’ve ever seen. It was super convenient to walk to Wicklow National Park, the two restaurants and bar were fantastic. They even had live music and the staff were eager to please, very friendly and welcoming. The breakfast was excellent and the staff accommodated my food sensitivities without issue. We will definitely be coming back to The Lake Hotel—just lovely.
Stayed 2 nights in Mar 2024
Response from Guest Relations Manager on 28 Mar 2024
Dear Aimee, Thank you for taking the time to review your recent stay at the Lake Hotel. We are delighted to read how much you enjoyed your recent stay with us. The Hotel is located in Killarney National Park for all of our guests the enjoy our amazing views and scenery. We look forward to welcoming you again in the near future. Regards,Guest Relations Manager

10/10 Excellent

jerry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotels property is a picturesque landscape. The rooms are decent sized and very comfortable. Honestly this is my favorite hotel in Ireland. Don’t pass on this hotel.
Stayed 2 nights in Mar 2024
Response from Guest Relations Manager on 28 Mar 2024
Dear Jerry, Thank you for taking the time to review your recent stay at the Lake Hotel. We are delighted to read how much you enjoyed our amazing views and scenery and this is your favorite hotel in Ireland. We hope to welcome you again in the near future. Regards,Guest Relations Manager

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this property, All stall very helpful, food very good. Walking distance to Killarney City center with great restaurants and shopping.
Stayed 2 nights in Mar 2024
Response from Guest Relations Manager on 28 Mar 2024
Dear Steve, Thank you for taking the time to review your recent stay at the Lake Hotel. We are delighted to read how much you enjoyed your stay with us and we hope to welcome you again in the near future. Regards,Guest Relations Manager

10/10 Excellent

Keenan

Travelled with group
The rooms were very nice and the view was excellent. Wonderful live music in the evening. Would definitely recommend and stay again!
Stayed 2 nights in Mar 2024
Response from Guest Relations Manager on 28 Mar 2024
Dear Keenan, Thank you for taking the time to review your recent stay at the Lake Hotel. We are delighted to read how much you enjoyed your stay with us and we hope to welcome you again in the near future. Regards,Guest Relations Manager

10/10 Excellent

Michael, WRIGHTSVILLE BEACH

Quiet
Stayed 2 nights in Mar 2024
Response from Guest Relations Manager on 28 Mar 2024
Dear Michael, Thank you for taking the time to review your recent stay at the Lake Hotel. We are delighted to read how much you enjoyed your stay with us and we hope to welcome you again in the near future. Regards,Guest Relations Manager

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best hotels I’ve ever stayed at. The views were incredible, the staff was so friendly and the location was great for area sightseeing. I would love to stay again!
Stayed 2 nights in Mar 2024
Response from Guest Relations Manager on 28 Mar 2024
Dear Wendy, Thank you for taking the time to review your recent stay at the Lake Hotel. We are delighted to read how much you enjoyed your stay with us and we hope to welcome you again in the near future. Regards,Guest Relations Manager

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely property with a great view of the lakes! The bistro and breakfast food was very tasty as well. Easy walkable access to the national park (10 min) and to town (40 min).
Stayed 3 nights in Mar 2024
Response from Guest Relations Manager on 11 Mar 2024
Dear Daniel,Thank you for taking the time to review your recent stay at the Lake Hotel. We are very lucky to be situated in such an amazing location for all of our guests to enjoy. We hope to welcome you again in the near future. Regards,Guest Relations Manager

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room with a wonderful view of the lake and the mountains . It was calming to wake up and notice the landscape. The breakfast included every one ‘s favorites with a great selection to chose from. Great starting point for the National Park, the Dingle Peninsula and the Ring of Kerry. I would definitely return if I find myself in the area again.
Stayed 2 nights in Feb 2024
Response from Guest Relations Manager on 11 Mar 2024
Dear Ana, Thank you for taking the time to review your recent stay at the Lake Hotel. We are delighted to read how much you enjoyed our amazing views and scenery. We are situated in the national park and an ideal location for guests to enjoy the area. Regards,Guest Relations Manager

10/10 Excellent

JOHN

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, quiet , great scenery. Very friendly staff Great experience overall
Stayed 1 night in Feb 2024
Response from Guest Relations Manager on 26 Feb 2024
Dear John, Thank you for taking the time to review your recent stay at the Lake Hotel. We are delighted to read how much you enjoyed your stay with us and we look forward to welcoming you again in the near future. Regards,Guest Relations Manager

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Guest Relations Manager on 26 Feb 2024
Dear Anne, Thank you for taking the time to rate your recent stay at the Lake Hotel. We hope to welcome you again in the near future. Guest Relations Manager

10/10 Excellent

Cameron

Stayed 2 nights in Feb 2024
Response from Guest Relations Manager on 28 Mar 2024
Dear Cameron, Thank you for taking the time to review your recent stay at the Lake Hotel. We are delighted to read how much you enjoyed your stay with us and we hope to welcome you again in the near future. Regards,Guest Relations Manager

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so beautiful and the staff and food was excellent.
Stayed 1 night in Feb 2024
Response from Guest Relations Manager on 26 Feb 2024
Dear John, Thank you for taking the time to review your recent stay at the Lake Hotel. We are delighted to read how much you enjoyed your stay with us and we look forward to welcoming you again in the near future. Regards,Guest Relations Manager

10/10 Excellent

Michelle, Rockwall

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a really pretty view. Staff was really nice and always helpful. Shower pressure was absolutely amazing!
Stayed 2 nights in Feb 2024
Response from Guest Relations Manager on 26 Feb 2024
Dear Michelle, Thank you for taking the time to review your recent stay at the Lake Hotel. We are delighted to read how much you enjoyed your stay with us and our shower pressure and we look forward to welcoming you again in the near future. Regards,Guest Relations Manager

10/10 Excellent

Claire

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Guest Relations Manager on 26 Feb 2024
Dear Claire, Thank you for taking the time to rate your recent stay at the Lake Hotel. We hope to welcome you again in the near future. Regards,Guest Relations Manager

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Excellent breakfast. Comfortable beds. This hotel is very clean although dated and not as luxurious as photos would suggest.
Stayed 1 night in Feb 2024
Response from Guest Relations Manager on 26 Feb 2024
Dear Guest, Thank you for taking the time to review your recent stay at the Lake Hotel. We are delighted to read how much you enjoyed our breakfast and beds during your stay. The hotel has been welcoming guests since 1820 and has a long history. Every year renovations are done throughout the hotel to update our old world charming beautiful hotel for all our guests to enjoy. I do hope we get the opportunity to welcome you back again in the near future. Regards,Guest Relations Manager

8/10 Good

Silvy

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel and property on the national park, lovely to sit and enjoy the grounds or walk/rent a bike (outside hotel). They made it easy to store the bikes for us since we arrived and rented late. The restaurant was so so, the food average (catering to N. American I believe) and the service in the restaurant (to be fair was busy) was not very good. The live music in the bar at the end of the night was lovely.
Stayed 1 night in May 2023
Response from Guest Relations Manager on 20 Dec 2023
Dear Silvy, Thank you for taking the time to review your recent stay at the Lake Hotel. We are very lucky to be situated in such an amazing location for all our guests to enjoy. I am sorry to read you were not entirely satisfied with your experience in the dining room, that is not our usual standard. We feel the dining room menu has a lovely variety and caters for everyone. We do hope we get the opportunity to welcome you back again in the near future. Regards,Guest Relations Manager

10/10 Excellent

Mickey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Guest Relations Manager on 26 Feb 2024
Dear Mickey, Thank you for taking the time to rate your recent stay at the Lake Hotel. We hope to welcome you again in the near future. Regards,Guest Relations Manager

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Lake Hotel's staff are simply amazing. The entire hotel feels somewhat magical - there is history all over the interior, and the exterior has such majestic views that it's hard to compare with anywhere else I've been. We had an excellent trip and wish we could have stayed even longer.
Stayed 1 night in Nov 2023
Response from Guest Relations Manager on 20 Dec 2023
Dear Jonathan, Thank you for taking the time to review your recent stay at the Lake Hotel. We are delighted you enjoyed your stay with us so much. We are very lucky to be situated in such an amazing location for all our guests to enjoy.

10/10 Excellent

mia

Stayed 1 night in Dec 2023
Response from Guest Relations Manager on 20 Dec 2023
Dear Mia, Thank you for taking the time to rate your recent stay at the Lake Hotel. We hope to welcome you again in the near future. Regards,Guest Relations Manager