Desk, blackout curtains, free WiFi, bed sheets
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Reviews of Motel 6 Kenly, NC

2 out of 5
Motel 6 Kenly, NC
843 Johnston Pkwy, Kenly, NC

Reviews

7.4

Good

Rating 10 - Excellent. 209 out of 666 reviews" "
Rating 8 - Good. 220 out of 666 reviews" "
Rating 6 - Okay. 112 out of 666 reviews" "
Rating 4 - Poor. 57 out of 666 reviews" "
Rating 2 - Terrible. 68 out of 666 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

anthony

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

2/10 Terrible

michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty
Stayed 5 nights in May 2024
Response from Lb on 25 May 2024
Sorry for inconvenience

4/10 Poor

Lori, Germanton

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Lb on 21 May 2024
Thanks for staying with us Sorry for inconvenience

10/10 Excellent

Samantha &

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and pet friendly
Stayed 1 night in May 2024
Response from Lb on 12 May 2024
Thanks for staying with us

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and inexpensive
Stayed 1 night in May 2024
Response from Lb on 9 May 2024
We are happy your stay was pleasant and hope you choose to stay with us again in the future :)

8/10 Good

Dwight

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything ok
Stayed 1 night in May 2024
Response from Lb on 7 May 2024
Thanks for staying with us

2/10 Terrible

john

Stayed 4 nights in May 2024
Response from Lb on 27 May 2024
Sorry for inconvenience

8/10 Good

Harry

Stayed 1 night in Apr 2024
Response from Lb on 1 May 2024
We are happy to hear that you enjoyed your stay with us & hope you choose Motel 6 for all your lodging needs :)

10/10 Excellent

Catherine

Stayed 1 night in Apr 2024
Response from Lb on 17 May 2024
Thanks for staying with us

10/10 Excellent

Catherine

Really clean and well kept
Stayed 1 night in Apr 2024
Response from Lb on 27 Apr 2024
Thanks for staying with us

10/10 Excellent

Harry

Liked: Staff & service
This property is convenient to the truck stop and speedco truck repair were i was having my truck repaired.
Stayed 1 night in Apr 2024
Response from Lb on 1 May 2024
Thanks for staying with us

10/10 Excellent

Hazel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was just wonderful all the way round!!
Stayed 1 night in Apr 2024
Response from Lb on 14 Apr 2024
Thanks for staying with us

10/10 Excellent

leonicio

Travelled with family
Very clean and good location
Stayed 1 night in Apr 2024
Response from Lb on 8 Apr 2024
Thanks for staying with us

8/10 Good

Chad

Liked: Cleanliness, staff & service
Good location, decent property, fairly clean. The bathtub was in terrible condition (cracks, sagging floor, etc.)
Stayed 9 nights in Mar 2024
Response from Lb on 4 Apr 2024
We are glad that you enjoyed your stay. We are sorry to hear about your experience with one of our bathtubs, we will look into this so we can ensure a better stay for you next time.

2/10 Terrible

Stacy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
The hot water for the shower didn’t work at all the whole time we were there when we told the lady she just kept say oh so sorry like just fix the problem
Stayed 1 night in Mar 2024
Response from Lb on 1 Apr 2024
Sorry for inconvenience

4/10 Poor

Jose

Stayed 1 night in Mar 2024
Response from Lb on 27 Mar 2024
Thanks for staying with us Sorry for inconvenience

10/10 Excellent

Chris

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for the night.
Stayed 1 night in Mar 2024
Response from Lb on 15 Mar 2024
We are happy to hear you had a great stay! Please come back again whenever you are in the area.

8/10 Good

Alicia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
room (133) was spacious and clean. safety catch on the exterior door was snapped off and had not been replaced. bedside tables on both sides of the bed, which is a big plus. no exhaust fan in the bathroom and only bars of soap, no shampoo. ground outside non-smoking room littered with cigarette butts.
Stayed 1 night in Mar 2024
Response from Lb on 14 Mar 2024
Sorry for inconvenience.Thanks for staying with us

10/10 Excellent

Halim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property area was small. The business around the property was a truck flat bed business. However the property itself was well kept.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 12 Mar 2024
Hi Halim,We’d like to apologize for falling short where safety is concerned. The safety of our guests is our highest priority, so rest assured we’re giving this the attention it deserves. Lilith#Team6

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
They basically robbed me of my money and woulsnt let me check in at the building but checked me in online and refusedto let me in the building so they took my money and stated no refunds
Stayed 1 night in Mar 2024
Response from Lb on 7 Mar 2024
Sorry you had this experience. The property did not charge you only Expedia did because you prepaid but when you showed up to the property you refused to pay for the correct amount of people you had therefore we could not honor an incorrect reservation. Please reach out to your reservations about refund as the property did not take any payment.

2/10 Terrible

Ricky

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities
Roaches in my Room.
Stayed 1 night in Mar 2024
Response from Lb on 6 Mar 2024
We are sorry to hear that you did not have a good experience.

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
I mean it’s great for its price but still a cheaper room I’d stay again if I needed to. Was clean and quiet
Stayed 1 night in Feb 2024
Response from Lb on 5 Mar 2024
Thanks for staying with us

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
✨️ The staff is so kind, friendly, helpful and hard working 😊
Stayed 1 night in Mar 2024
Response from Lb on 3 Mar 2024
Thank you so much for your kind review :). We are glad you have enjoyed your stay and hope that you continue to choose Motel 6 for your lodging needs.

2/10 Terrible

Michel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely not recommended
This is the worst place that we have stayed at. The bath and the floor were dirty. The thin mattress was just good to be thrown in the trash. Once the door of the room is closed, there is a gap under the door which let the cold air in which caused the noisy heating system to run all night. This was mentioned to the hotel clerk when we checked out and she just looked at me and did not seem to care. Also, train tracks are close enough and you can hear the air horn of the passing trains (at least 4 times during our one night stay). There is also a truck stop on the other side of the street.
Stayed 1 night in Feb 2024
Response from Lb on 27 Feb 2024
Sorry you had this experience. Yes this motel is noted to be located across from a truck stop. Had any issues been reported during your stay we would have gladly fixed any them but as you noted you did not report any issues until checkout.

10/10 Excellent

Chris

Stayed 1 night in Feb 2024
Response from Lb on 23 Feb 2024
We are happy to hear that you enjoyed your stay. We hope you come back again!

10/10 Excellent

Tarvaris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Lb on 23 Feb 2024
Thanks for staying with us

4/10 Poor

Douglas, Williamstown

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Lb on 23 Feb 2024
Thanks for staying with us

2/10 Terrible

MICHAEL

Business traveller
Rented the hot tub room and no hot water. No remote for tv. One lamp had a bulb all others did not. The one that did had no shade. Filthy room.
Stayed 1 night in Feb 2024
Response from Lb on 18 Feb 2024
Sorry you had this experience. upon all staff checking the room we found none of the issues you stated but if you choose to stay again we will ensure it will be better

10/10 Excellent

Laura M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked price Didnt like the noise from other people
Stayed 1 night in Feb 2024
Response from Lb on 16 Feb 2024
We are Sorry to hear that your stay wasn’t perfect due to noise from other guests, we hope your next stay is exceptional!

10/10 Excellent

Denise

Stayed 1 night in Feb 2024
Response from Lb on 15 Feb 2024
Thank you for the positive review, we’re glad you had a good stay!

10/10 Excellent

Rosalyn

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2024
Response from Lb on 15 Feb 2024
We are glad to hear you had a pleasant stay, we hope to see you again.

10/10 Excellent

gurpreet

Liked: Cleanliness, staff & service
Staff is very friendly, property is showing it’s age, but they are trying thier best to keep up with it.. Only one things I did not like is, I requested non smoking room but all of thier non smoking room have strong odor of smoking.. I hope they can fix this.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 6 Feb 2024
Hi GurpreetThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

10/10 Excellent

Enrique

Stayed 1 night in Jan 2024
Response from Lb on 20 Mar 2024
We are so happy that you enjoyed your stay.

2/10 Terrible

Ashley

Stayed 1 night in Jan 2024
Response from Lb on 15 Feb 2024
We’re sorry you had a negative experience, please let us know how we can do better.

10/10 Excellent

Carlos

Stayed 1 night in Jan 2024
Response from Lb on 15 Feb 2024
We are glad you had a great stay!

10/10 Excellent

Victoria

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that there is no carpet in the room. It has wooden floors. It's also close to a mega store that has several fast food options and convenience shopping.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 8 Jan 2024
Hi VictoriaThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean. Nice amenities. Great place to crash in the middle of a long car ride
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 8 Jan 2024
Hi Stephen,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

10/10 Excellent

Jairo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Lb on 9 Jan 2024
Thank you for the 5 out of 5 rating we are glad you enjoyed your stay!

8/10 Good

Truc Mai

Liked: Property conditions & facilities
Staff was friendly. The room was clean.
Stayed 1 night in Dec 2023
Response from Nancy Y. on 2 Jan 2024
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

8/10 Good

NILESH

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Lb on 9 Jan 2024
Thank you for staying with us!

2/10 Terrible

Ivailo

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was not easy and the receptionist was not friendly. We wanted rooms close to each other and were given rooms opposite sides of the building.
Stayed 1 night in Dec 2023
Response from Nancy Y. on 2 Jan 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Marie-anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Lb on 18 Dec 2023
Thanks for staying with us

10/10 Excellent

Terri

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, clean rooms comfotable beds
Stayed 1 night in Oct 2023
Response from Lb on 13 Dec 2023
Thanks for staying with us

10/10 Excellent

Cheri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay exactly what I was looking for
Stayed 1 night in Dec 2023
Response from Lb on 13 Dec 2023
Thanks for staying with us

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant stay in a covenuent location. It was very clean, quiet and safe. Thank you!!! H8ghly recommended
Stayed 1 night in Dec 2023
Response from Lb on 5 Dec 2023
Thank you for the positive feedback we hope you come and stay with us again!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Lb on 5 Dec 2023
Thank you for staying with us! We hope you continue to choose Motel 6 for your lodging needs.

10/10 Excellent

mike

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable priced clean hotel off of Interstate 95.
Stayed 1 night in Dec 2023
Response from Lb on 5 Dec 2023
We are happy to hear that you had pleasant stay.

4/10 Poor

Laura M

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We were spose to have a non smoking room. Smelled like smoke...especially in bathroom!!!!! Otherwise things were okay.
Stayed 1 night in Nov 2023
Response from Lb on 28 Nov 2023
Sorry for inconvenience

6/10 Okay

samy

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Good property for a night after a long trip. Cleanliness needs however to be improved.
Stayed 1 night in Nov 2023
Response from Lb on 28 Nov 2023
Sorry for inconvenience.we will work on it

2/10 Terrible

Donna

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to ask for towels, parking lot was sketchy, hot water was only warm pillows were like throw pillows
Stayed 1 night in Nov 2023
Response from Lb on 28 Nov 2023
Sorry for inconvenience