Property grounds

Reviews of Hôtel Les Remparts

3 out of 5
Hôtel Les Remparts
4 Rue De La Flieh, Kaysersberg-Vignoble, Haut-Rhin

Reviews

8.6

Excellent

Rating 10 - Excellent. 73 out of 166 reviews" "
Rating 8 - Good. 75 out of 166 reviews" "
Rating 6 - Okay. 12 out of 166 reviews" "
Rating 4 - Poor. 5 out of 166 reviews" "
Rating 2 - Terrible. 1 out of 166 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Francis

Stayed 1 night in Dec 2022

10/10 Excellent

Constance

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for Wine Route exploration
Wonderful location for exploring the Alsace Wine Route and free on site parking made that easy. Excellent breakfast, friendly staff but no shampoo and heated towel rack not on.
Stayed 2 nights in Oct 2022

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely beautiful hotel, right in the centre of town, with convenient and easy parking included. We loved our stay here. The terrace added extra living space to the room, and the flowers everywhere were beautiful. Kind, welcoming staff, delicious breakfast. We wished we had planned a longer stay.
Stayed 1 night in Jul 2022

8/10 Good

Sébastien

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ramparts Hôtel excellent
Very welcoming at reception,entrance and stairs were well decorated as were halls,bedroom fittings are expensive and good colours.will return at any time as rooms were warm and staff first class.
Stayed 1 night in Oct 2019

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant experience
We enjoyed our stay at Les Remparts. The hotel is very close to the old city and has free parking, so it was very convenient. From our room (I think all rooms 23 -27) there was a lovely view of the hillside and vineyards. Also, there was a largish balcony so we were able to sit outside and enjoy the view. The staff was accommodating and the breakfast good. All in all, a pleasant experience. We will return one day.
Stayed 1 night in Jul 2019

8/10 Good

Jean-Francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay! Clean and comfortable rooms. Check-in is always a breeze and the staff is super friendly.
Stayed 1 night in Mar 2019

10/10 Excellent

Paul, Solihull

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another restful stay in Kaysersberg.
We have stayed here before about 5 years ago. This time we were in newly refurbished apartments separate from the main hotel. Another great stay on a long road trip. Walking distance to the lovely quaint town of Kaysersberg, with plenty of eating and drinking choices. Only let down by the poor croissants at breakfast, factory made and cold. Why, when the town is full of bakers. Will not stop us staying again.
Stayed 1 night in Oct 2018

8/10 Good

Shawna, Kayserberg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good location into town. Free parking was a bonus. A lovely view from our room overlooking the mountains. Very comfortable bed. Kayserberg is a beautiful town with excellent food. Our favourite town in France so far.
Stayed 1 night in Aug 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Fine hotel. I didn’t stay the second night. She was very rude when I asked to cancel and charged my full fare. Was very awkward. I’d avoid the unpleasantness!
Stayed 1 night in May 2018

8/10 Good

andy, mammoth lakes, ca

Liked: Cleanliness, staff & service, property conditions & facilities
Alsace
Nice room, walking distance to shops and restaurants. Way better than staying in Colmar
Stayed 1 night in Jun 2017

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, room comfort
Great place to visit
Beautiful lication

10/10 Excellent

VIVIAN, Boston, Ma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kaysersberg hotel is reachable by Bus From Colmar
This modern hotel is located at the North Gate of Kaysersberg and is very close to the Albert Schweitzer Museum and the stop for bus #145, which stops at Colmar train station (E3.7 each way). Reception was friendly and accommodating, extending my c/o to meet the bus schedule. The building is part of a contemporary development built near the Weiss River before WWII by a hillside running alongside the historic ramparts. I enjoyed the combination of natural beauty and quiet of this location and the amazing architecture of this medieval village.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a great location in a quaint ville
The title says it all. Just a few minute walk from a very quaint Alsatian village. Plenty to see in the village and plenty of hiking trails, some amongst the vineyards, around town. Plenty of restaurants with outstanding food and a well stocked grocery store just off the town center (Intermarche). We were very pleasantly surprised by how nice the place was and would recommend to our friend....both the village and hotel.

8/10 Good

Chan, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice location, big and clean room. The hotel service is good but the wifi signal is very weak.

4/10 Poor

Gordon, Baltimore, MD, USA

Liked: Cleanliness
Disliked: Staff & service, room comfort
Would not go there again - rude service
This is a strange hotel. The room was clean but quite small (it was advertised as a "quadruple" room). It was placed in a separate building from the reception across two streets, which means that if you needed something from the reception you had to go quite a ways. There was usually only one person in the reception and only during certain hours. Our request for a new password for the internet required us to go over to the reception because the receptionist was busy and told us she could not give it to us over the phone. Likewise a request for an extra pillow at 10 PM was criticized by the owner who said she was already in bed - only to show up in our room unannounced with a pillow and enter our room without waiting for us to open the door, and start switching off lights that she thought were unnecessarily turned on. A weird experience indeed!

4/10 Poor

Jane, Toronto, ON, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kaysersberg Hotel Les Remparts
One lady at front desk was horrible to deal with, and I even spoke French to her. Rooms smelled of smoke and were not that "scrubbed clean" feel. Decor from 70's. Ideally situated though, right near the downtown and near castle ruins. The town and atmosphere made the trip, not this hotel.

8/10 Good

Vagn Holtegaard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
God personlig service.
Dejligt ophold med super personlig og venlig service. Eneste minus. Vi er i januar. Der var køligt i morgenmads restaurant. Der var køligt på værelserne. Vi måttet i ekstra tøj. Ellers er god ophold.
Stayed 2 nights in Jan 2023

10/10 Excellent

Anne-marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Je recommande
Chambre confortable. Proprete irréprochable. Personnel fort agréable. Tres bien placé surtout pour visiter le marché de Noël.
Stayed 1 night in Dec 2022

10/10 Excellent

Maud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour
Séjour de dernière minute nous avons trouvé cet hôtel proche du marché de Noël de Kaysersberg, tout se fait à pieds Parking sur place Accueil chaleureux merci
Stayed 1 night in Dec 2022

10/10 Excellent

claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Balthazar

Stayed 1 night in Dec 2022

4/10 Poor

Peter

Travelled with pets, Travelled with partner
Disliked: Amenities
Ingen restaurant om aftenen
Stayed 4 nights in Oct 2022

10/10 Excellent

Elze

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prima verblijf in de mooie Elzas.
Stayed 1 night in Oct 2022

8/10 Good

eva

Stayed 4 nights in Aug 2022

10/10 Excellent

Zekayi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Cees

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Dankzij zorgvuldig werkend personeel een goed gevoel bij het appartement. Lag op loopafstand van de mooie voorzieningen in het dorp
Stayed 3 nights in Aug 2022

6/10 Okay

Amalie

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Beskidt
Hotellet var slidt og vores værelse var meget beskidt. Virkede ikke rengjort. Internettet semi-dårligt
Stayed 1 night in Aug 2022

10/10 Excellent

Flemming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Inge Lise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Receptionisten fandt hurtigt en hotel lejlighed ledig til hele familien i stedet for de 2 værelser vi havde booket. Det var dejligt at bo sammen og hotel og byen ligger ideelt for oplevelser i Alsace
Stayed 2 nights in Jul 2022

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Familjärt, trevligt, bra frukost, perfekt läge, nära till allt , kort gångavstånd till centrum med restauranger, sevärdheter och affärer!
Stayed 2 nights in Apr 2022

10/10 Excellent

Manfred

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Alles gut@
Stayed 1 night in Mar 2022

10/10 Excellent

emmanuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait 👍
Stayed 1 night in Dec 2021

10/10 Excellent

Håkan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très belle découverte !
Tout était très bien. Des personnes très accueillantes. La patronne très avenante ayant à cœur que l’on passe un bon séjour elle est donc de très bons conseils aussi bien sur les visites à faire et restaurant. Merci !
Stayed 1 night in Oct 2021

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rolige omgivelser trods central placering
Dejligt ophold.
Stayed 1 night in Sep 2021

10/10 Excellent

karine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Stefan peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
God service man kunne mærke det var Personer der brændt for god service
Stayed 2 nights in Jul 2021

8/10 Good

Gabriele

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Alcune mancanze importanti
Ottima struttura, ma con alcuni difetti che purtroppo hanno condizionato il soggiorno. Su tutti due: la mancanza dell'asciugacapelli in camera e il wifi. Non che non sia presente in struttura, ma al momento del check-in (nota: la reception di sera chiude, sono arrivato verso le 20 e ho dovuto prendere la chiave all'interno della cassetta delle lettere) non mi è stato fornito alcun codice per l'accesso a internet. Del resto, pulizia ottima e camera bella. Degna di nota la colazione, veramente varia e di qualità.
Stayed 1 night in Jun 2021

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staying in Alsace!
The hotel is perfect for a staying in Alsace region . The people are very attentive and helpful , the rooms spacious and clean,the hotel is very close to the downtown with parking . The village Kaysersberge is wonderful with typical Germany building, grape plantation and Castle . I really recommend !!!
Stayed 3 nights in May 2021

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agréable et bon accueil.
Séjour agréable avec la proximité du centre pittoresque. Le parking est un plus. En dépit des contraintes sanitaires le service du petit-déjeuner est très chaleureux.
Vue du salon au petit déjeuner.
Stayed 2 nights in Oct 2020

8/10 Good

Alexandra

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay in a medieval town. It has the history, nature and the culture itself. The drive from north was amazing and the hotel just was perfect.
Stayed 1 night in Aug 2020

8/10 Good

Anne Mette

Stayed 2 nights in Jul 2020

6/10 Okay

Martin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
blandet oplevelse. manglende rengøring.
Stedet trænger virkelig til at opgradering, renovering. Der var ingen rengøring under hele opholdet og samtidig ikke lavet mulighed for selv at gøre det, hvilket slet ikke fungerede. Håndvasken fungerede ikke optimalt og de tilbød en tilslebet skruetrækker til selv at fikse det. Ret dyrt ift stand og service. En ret beskidt altan bidrog heller ikke til at den manglende løbende rengøring kunne fungere. Mulighed for morgenmad leveret til værelset i stedet for i morgenbuffet var dog dejligt. Kunne måske fungere fint hvis man skulle have én overnatning max to
Stayed 4 nights in Jul 2020

8/10 Good

Charlotte, Roanne

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'accueil est vraiment agréable et la chambre très confortable et très bien équipée. Très bon petit déjeuner. Nous avons passé un agréable séjour.
Stayed 1 night in Aug 2020

10/10 Excellent

Henrik Bo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyggeligt ophold i Kaysersberg
Fantastisk ophold i Kaysersberg. Gå afstand til at i byen. Gode parkings mulighed. Også for cykler. Personalet var rigtig venlige og hjælpsomme. En fornøjelse.
Stayed 3 nights in Jul 2020