Holiday Inn Hotel & Suites Houston West - Katy Mills by IHG
6/10 Okay
"The room was clean, Bar was closed when we got there at 10:30. The forth floor smelled like wet rug and there were a lot of drop ceiling tiles missing. The air conditioner was loud and made a strange noise every time it turned on. I only stayed one night so it was bearable."
"The man that checked me in was quite excited about the news he was watching. Telling me about the us giving money to Ukraine and another country. He thought he should be receiving money instead."
"We enjoyed the breakfast a lot! Unfortunately, we didn't see any orange juice. The bed was very comfortable but my husband wanted an extra pillow which was not supplied. Also, there was no liquid soap in the dispenser for the shower. We specifically asked the housekeeping staff for this 2 things to be taken care of, but they weren't. Besides that, everything was fine."
"Disappointing that the elevator did not work; making it more difficult to get to 2nd and 3rd floor with luggage. We hope that it is fixed in a timely fashion, so we don't have the same difficulty in 2 weeks."