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Reviews of Vivanta Katra Vaishno Devi

5 out of 5
Vivanta Katra Vaishno Devi
Jammu-Katra Highway, Vaishnodevi, Distt.- Reasi, Katra, Jammu and Kashmir

Reviews

9.2

Wonderful

Rating 10 - Excellent. 6 out of 9 reviews" "
Rating 8 - Good. 2 out of 9 reviews" "
Rating 6 - Okay. 1 out of 9 reviews" "
Rating 4 - Poor. 0 out of 9 reviews" "
Rating 2 - Terrible. 0 out of 9 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

10/10

Amenities

8.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Sarita

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Nov 2022
Response from Guest Relations Team on 5 Dec 2022
Dear Valuable Guest, Greetings from Vivanta Katra, Vaishno Devi! It is a matter of grievous concern to know of your dissatisfaction during your stay with us. Your feedback may not be as pleasant as the numerous others we have been receiving but is of great value to us as it helps us take note of issues that might have escaped our attention.Please be assured that the feedback we receive from our guests is of paramount importance to us and we take immediate corrective measures wherever required. We request you to kindly share the inconvenience faced during your stay to enable us to investigate the issue. Guest Relations Team Vivanta Katra, Vaishno Devi bookvivanta.katra@tajhotels.com

8/10 Good

Vineet

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Resort is good but no room for Driver
Stayed 1 night in Oct 2021
Response from Jai Chand Verma on 12 Nov 2021
Dear Guest, Greetings from Country Resort By AHRPL, Katra! Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you liked our property. Regret to not able to offer the driver accommodation, as the same is under renovation currently. We look forward to your next stay. Thanks and Regards Jai Chand Verma Front Office Manager

10/10 Excellent

Ruby

Stayed 3 nights in Mar 2021
Response from Rahul Sharma on 9 Apr 2021
Dear Guest, Greetings from country resort by ahrpl, katra! Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay. Please "like" our facebook page to stay informed of our upcoming specials!

10/10 Excellent

Priti

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
It Was an Amazing stay. Property have very helpful staff. They have indoor games as well as a huge Park with lot to do outdoor as well . Hotel provided me Pick and drop facility till vaishnodevi enterance . Also aranged for a Cab to do the site seing in katra . The Spa is very good and must try after the Yatra to get relaxed . So over all it was a great experience .
Stayed 3 nights in Jan 2021
Response from Vaishali Sharma on 28 Jan 2021
Dear Guest, Greetings from Country Resort By AHRPL, Katra! Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us and liked our courteous staff, cleanliness and hospitality offered. We look forward to your next stay. Thanks & Regards, Vaishali Sharma Reservation Team

10/10 Excellent

umang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Great service, polite and courteous staff. Clean
Stayed 2 nights in Oct 2020
Response from Jai Chand Verma on 6 Nov 2020
Dear Guest, Greetings from Country Resort By AHRPL, Katra! Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us and liked our courteous staff, cleanliness and hospitality offered. We look forward to your next stay. Thanks and Regards Jai Chand Verma Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Jai Chand Verma on 8 Jan 2020
Dear Guest, Greetings from Country Resort By AHRPL, Katra! Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay. Thanks and Regards Jai Chand Verma Front Office Manager

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ambience. Very courteous staff. Though food was good but a few options were very oily.
Stayed 1 night in Dec 2019
Response from Jai Chand Verma on 7 Dec 2019
Dear Guest, Greetings from Country Resort By AHRPL, Katra! Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay. Thanks and Regards Jai Chand Verma Front Office Manager

8/10 Good

R, delhi

rooms are nice. great open outdoor space. food is generally good. and servce quite satisfactory. no complaints
Stayed 1 night in Dec 2018
Response from Jai Chand Verma on 2 Feb 2019
Dear Guest, Greetings from Country Resort By AHRPL, Vaishnodevi Katra! Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you liked our rooms, hotel location, food and hospitality offered. Look forward for your next stay with us. Jai Chand Verma Front Office Manager