Deluxe Double Room, Non Smoking | View from room
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Reviews of Lemon Tree Hotel, Katra

3.5 out of 5
Lemon Tree Hotel, Katra
Near Railway Station, Katra

Reviews

8.6

Excellent

Rating 10 - Excellent. 10 out of 26 reviews" "
Rating 8 - Good. 14 out of 26 reviews" "
Rating 6 - Okay. 1 out of 26 reviews" "
Rating 4 - Poor. 1 out of 26 reviews" "
Rating 2 - Terrible. 0 out of 26 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gaurav, Auckland

Travelled with family
Liked: Amenities
Great staff and great service
Stayed 1 night in Apr 2024
Response from Lemon Tree Hotel, Katra on 18 Apr 2024
Dear Guest,Thank you for the feedback regarding your visit to Lemon Tree Hotel, Katra. I am delighted to hear that you had a memorable stay with us.We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance. When you decide to visit us next, I will be happy to handle the arrangements personally.Best Regards,Hotel General ManagerLemon Tree Hotel, KatraLemon Tree Hotels10,000 rooms. 100 + hotels

8/10 Good

Harleen kaur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 2 nights in Mar 2023

4/10 Poor

sanjay

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lack of amenities, not a lemon tree at all. I was expecting better product. Two towels only nothing else. Linen is substandard.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff very polite and great food. I met chef and thanked him personally.
Stayed 3 nights in Jan 2021

8/10 Good

Rasvanti

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was very pleasant and for the staff what can I say,they were brilliant The room was tidy and clean The buffet was great All the staff like Chaman,Sanyay,Naragen,Sujoy were very accommodating
Stayed 1 night in Mar 2020

10/10 Excellent

Jeet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel at Katra
Excellent place to stay while visiting vaishno Devi, staff made sure that we get pickup back to hotel in middle of night . Breakfast was really good as well. Highly recommended
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
"Not as good as we were expecting "
It is really a good hotel but not as good as we were expecting . Mr Asif or Arif was very humble and in restuarant staff, the services rendered by Mr. Rakesh was up to the mark . I think this hotel has only one negative aspect, that is the front Enterance gate and parking. We were expecting that this hotel would have the fascinating enterance and parking like Lemon Tree Gurgaon/Delhi but it's totally different from them
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Had amazing stay. clean hotel, room service, house keeping is also good. I feel there is scope of improvement on complimentary transport facility. Since they have only one car, on weekend due to heavy rush, guest will have to either wait for long time to avail the facility or arrange on their own.
Stayed 3 nights in Oct 2019

10/10 Excellent

NK

Liked: Staff & service, amenities, property conditions & facilities
The staff is very helpful. They accommodate all the needs from travellers and their customers. very close to the station
Stayed 2 nights in Sep 2019

10/10 Excellent

MW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness was great. The early check-in provided by front desk was appreciated and the free drop off to helipad was great.
Stayed 1 night in Mar 2019

10/10 Excellent

Varun, Auckland, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Short Stay
We were a group of 4 cousins travelling together to visit Vaishno Devi. We stayed at Lemon Tree Katra for 1 night during our short stay in Katra. The hotel served it's purpose very well. It was comfortable and clean. The location was great and the customer service was excellent.
Stayed 1 night in Jan 2019

10/10 Excellent

Hitesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We didn't have any issues with this hotel. The staff was nice & friendly.
Stayed 2 nights in Jul 2018

10/10 Excellent

Sanjeev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

8/10 Good

Dinabandhu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Cleanliness of rooms and quality of service were excellent. Front desk manager was helpful and guided us for temple visit. Quality of food was also good. Few staffs were also good in the restaurants.

8/10 Good

DR. DEVESH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

8/10 Good

ankur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best jai mata di trip
it was amazing
Stayed 1 night in Jan 2018

8/10 Good

neel sunder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017

8/10 Good

Amandeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay wid comfart
Hotel is gr8 but food to expensive
Stayed 2 nights in Oct 2017

8/10 Good

CHANDNI , SYDNEY

Liked: Staff & service, property conditions & facilities
GOOD EXPERIENCE
Nice place. Quiet and easily accessible. Close to Katra railway station.Very friendly and helpful staff.
Stayed 2 nights in Aug 2017

8/10 Good

kamlesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LEMON TREE ..NEW OPTION IN KATRA
THIS HOTEL IS NEW PROPERTY .. AND AFTER WHITE /K C RESIDENCY THIS IS ONE MORE OPTION AVAILABLE NOW FOR VISITORS IN KATRA....AND EXCEPT FOR ITS LOCATION THIS IS VALUE FOR MONEY OPTION .. FRONT DESK AND STAFF VERY ACCOMMODATING ..HOUSEKEEPING PROMPT.. GREAT FOOD BETTER THEN EATING AT JEWEL ..IN MARKET , ALSO THEY COOK FOOD VEGETARIAN WIT OR WITHOUT ONION/GARLIC AS PER REQUESTS OF YATRIS.. ONLY SHORTCOMING IS THT THIS PROPERTY AWAY FROM CENTRE AND ACTUALLY IT IS CLOSE TO KATRA RLY STN. WHICH IS OUTSIDE CITY .... BUT HOTEL MANAGEMENT COMPENSATES THIS SHORTCOMING BY ARRANGING FREE DROP/PICK FROM BANGANGA AND BUS DEPOT. WHICH IS NEAT ..... I WOULD RECOMMENDTHIS DEFINITELY.....
Stayed 2 nights in Jul 2017
Dear Guest Thank you for your lovely feedback regarding your visit to Lemon Tree Hotel, Katra. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance. When you decide to visit us next, I will be happy to handle the arrangements personally. Best Regards, Sandeep Sapru Hotel General Manager Lemon Tree Hotel, Katra 27 cities. 43 hotels. 4500 rooms. Refreshing India.

6/10 Okay

Sahil

Liked: Room comfort
Disliked: Staff & service
Nice property but worst food ever.
The property is nice. Hotel front desk staff is helpful & courteous. Rooms were nice but the food in the hotel is worst you will ever have any where in India.. The only thing they can make is maggi. On inquiring from the chef about whats available on the menu as we ordered around 3 in the afternoon, the answer was everything is available and best in class, we placed our order twice and we got a call back saying the dish is not available as we do not have the ingredients. Specifically told the chef that the arabiata pasta has to be spicy but was tasteless and without spices. The property is nice but the food served in the property made our trip worst ever.
Stayed 2 nights in Jul 2017
Dear Guest, Thank you for your feedback regarding your visit to Lemon Tree Hotel, Katra. May I apologize for not meeting some of your expectations during your stay. We have noted your comments and are reviewing the relevant processes. Specifically: • Please give us an opportunity to make amends. Should you accede to my request and decide to stay with us next, I will be happy to handle the arrangements personally. Best regards, Sandeep Sapru Hotel General Manager Lemon Tree Hotel, Katra. 27 cities. 43 hotels. 4500 rooms. Refreshing India.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful Stay at Katra
Excellent

10/10 Excellent

varuna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
VERY COMFORTABLE & GREAT LOCATION

10/10 Excellent

Mukesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Rakesh

Liked: Cleanliness, property conditions & facilities, room comfort
Clean rooms, good hospitality
The stay was good. Since the hotel was full, there was a delay in service in the restaurant. Check out was very slow

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Good hotel. Decent rooms n friendly staff. Breakfast buffet is good.