Garden

Reviews of Hotel Rama Trident

4 out of 5
Hotel Rama Trident
Railway Road, Katra, Jammu and Kashmir

Reviews

5.0
Rating 10 - Excellent. 0 out of 2 reviews" "
Rating 8 - Good. 1 out of 2 reviews" "
Rating 6 - Okay. 0 out of 2 reviews" "
Rating 4 - Poor. 0 out of 2 reviews" "
Rating 2 - Terrible. 1 out of 2 reviews" "

7.0/10

Cleanliness

5.0/10

Staff & service

2.0/10

Amenities

5.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

SANJEEV

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Extremely poor service and quality
Stayed 2 nights in Aug 2022
Response from Renue ji Dhar General Manager on 21 Aug 2022
Dear Sanjeev Ji,Jai Mata Di !We appreciate you taking the time to share with us your experience while at our hotel .Creating awesome memories while taking care of guests need is indeed out motto and we strive constantly towards this purpose. We always aim to deliver a great experience. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.”“We invite you to contact us at our official email id , so we may discuss your specific personal experience at Rama Trident. Thank you.

8/10 Good

PREETI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall pleasant stay. Value for money.
Stayed 2 nights in Oct 2021
Response from Renueji Dhar on 21 Oct 2021
Dear Preeti Ji, Greetings from Rama Trident! Thank you for taking the time to share your experience about your stay at the hotel. It is heartening to know that you had a pleasant stay with us and that we could exceeded your expectations. I am glad to hear that you loved incredible facilities offered and the service accorded to you. All our team members put in their best efforts to ensure each guest has a memorable stay. Your generous compliments have been shared with the entire team for taking care of all your requirements. I thank you immensely for recommending our hotel. Comments such as these always encourage us in enhancing our efforts to provide the best in hospitality and service. It was a pleasure having you stay with us. We await your return in the near future and look forward to welcoming you back at Rama Trident