One Bedroom Lagoon Pool Access Suites | Terrace/patio
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Reviews of Thavorn Palm Beach Resort Phuket

5 out of 5
Thavorn Palm Beach Resort Phuket
311 Patak Road Tambon, Karon Beach, Karon, Phuket

Reviews

8.2

Very good

Rating 10 - Excellent. 183 out of 445 reviews" "
Rating 8 - Good. 152 out of 445 reviews" "
Rating 6 - Okay. 65 out of 445 reviews" "
Rating 4 - Poor. 23 out of 445 reviews" "
Rating 2 - Terrible. 22 out of 445 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely relaxing week away. Loved the swim out room we had, would be good if they played different songs around the pool areas rather than 5 songs on repeat for hours and some of them were not very appropriate for the setting. Also the gardens could do with some weeding. Very central to the area, easy to get around, across from the beach was nice for a quick swim or view the sunset or a morning stroll.
Stayed 7 nights in Mar 2024

10/10 Excellent

KYOHEI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Anand

Stayed 2 nights in Dec 2023

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful in getting us a taxi to the airport and getting towels when needed.
Stayed 4 nights in Dec 2023

8/10 Good

Sahin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classic Hotel with updated rooms
Huge hotel. Been around for many years but the rooms are updated which is good. 3 different pools all with bars offering happy hours and breakfast buffet is good quality. Beach right across the road is clean and peaceful. Short walk off the property to restaurants, stores, bars nearby. Lots of activities for kids as well, petting zoo and kids club. Good choice to stay here.
Stayed 1 night in Aug 2023

10/10 Excellent

Sarah

Stayed 9 nights in Oct 2023

10/10 Excellent

Mitchell

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A special mention to the baggage boys and JJ and his team at the pool bar we had a great time and they were magnificent in making sure we were looked after!!
Stayed 11 nights in Oct 2023

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly, not overly busy even when full. Great for kids
Stayed 12 nights in Oct 2023

10/10 Excellent

Benjamin

Stayed 5 nights in Sep 2023

10/10 Excellent

Preetam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful hotel right opp Karon beach and lots of little shops . Restaurants , beauty etc . The food , service and hotel was beautiful . I would highly recommend this hotel.
Stayed 1 night in Sep 2023

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing with plenty of space
Nice gardens , good breakfast,close to everything, beach across the road plenty of shops & restaurants with in 5 mins walk reception staff very helpful especially Moo, went out of his way to make sure we were happy with everything, pool area is great as is the bar JJ & A are great guys and will make sure your refreshments are at your liking, would definitely stay again
Stayed 5 nights in Aug 2023

8/10 Good

katherine

Stayed 8 nights in Aug 2023

6/10 Okay

Melvin

Stayed 4 nights in Aug 2023

10/10 Excellent

Linda

Stayed 11 nights in Jul 2023

6/10 Okay

Jacob

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff and the food are amazing. But the resort it self is a rundown needs a lot of renovation done. Specially, the pools and slides
Stayed 7 nights in Jul 2023

10/10 Excellent

Olena

Stayed 7 nights in Jul 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2023

6/10 Okay

Geeteshni

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It’s a very old hotel. Strange smell. Air conditioning is leaking and the floor gets wet by early morning. If you are not careful can slip and hurt yourself. Bed bugs on the bed . I don’t have anything good to say about it.
Stayed 7 nights in Jun 2023

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distances to karon beach! Beautiful sunset view! Staffs are very nice and professional!
Stayed 4 nights in Jun 2023

8/10 Good

Khai Chung

Stayed 3 nights in May 2023

10/10 Excellent

Edward S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2023

6/10 Okay

Lourdes, Ft. Lauderdale

Travelled with partner
Hotel is OK. The room was clean. Beds are very hard. Stayed at a standard room w king bed which is 2 beds put together. The hotel is outdated. It’s definitely family friendly. Kids everywhere even in the pool bar area. Kids jumping and splashing everywhere. Food is average. Do not order a Caesar salad unless you want it with a fried egg. Not the best hotel , not the worst. You have to cross the street to go to the beach. Then you have to pay extra for umbrellas and chair. Ok hotel for a short stay. 1-2 days max. The hotels are better in Kata Beach or Kata noi. Phuket is very busy. If you can, stay at Phe Phe Island. This was my first time going to Thailand. Next time I will stay there. Thailand is a beautiful and people are very warm and welcoming.
Stayed 3 nights in May 2023

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This beautiful peaceful gem has an amazing view, best family swimming pool/slides ever, walk to beach. The location is tucked in behind a street that makes you feel like you're hotel is only one on island. Staff are amazing food was pretty good especially poolside bar. This is best beach resort I've ever stayed at 10/10 perfect
Stayed 4 nights in Apr 2023

4/10 Poor

atul

Stayed 3 nights in Apr 2023

10/10 Excellent

Marcos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful right in the center of everything across from the beach walkable everywhere. Love that place.
Stayed 3 nights in Apr 2023

10/10 Excellent

Iain

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our two week stay couldn’t have been better. The hotel grounds and staff were excellent and super friendly. Anything we wanted or needed was promptly organised or sorted. Highly recommend
Stayed 14 nights in Apr 2023

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was really good. Hotel grounds were so picturesque.
Stayed 5 nights in Apr 2023

10/10 Excellent

Danelle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Landscaping, pool slides, petting zoo, ice cream shop.
Stayed 3 nights in Feb 2023

10/10 Excellent

Milos

Stayed 8 nights in Feb 2023

8/10 Good

JOOHYUNG

Travelled with family
까론비치에 어울리는 아름다운 리조트 였지만
까론 비치 바로 앞에 위치하여 비치 접근성이 만족스럽고, 오랜 시간이 지난 만큼 세월의 흐름의 느낌이 좋은 정원을 가지고 있는 리조트. 1) 우선 시설내 직원들은 대부분 친절하지만 일부 그렇지 못하고 비 숙련되어 능숙하지 못한 업무 태도를 가진 스탭들이있어 그리 유쾌하지 못한 기억부터 남는다. (저녘에 식당 이용시) 2) 우리가 머무는 동안 리조트 본관(?) 별관(?) 까지 이용객의 배치될 정도였으나 리조트내 조식당은 1개소만 운영 중으로 거의 아침 마다 자리를 기다려야 하는 상황이다. 아울러 이해가 되지 않던 부분은 예약시 조식 이용에 대한 옵션을 나열하고 필요시 조식 비용을 포함한 금액으로 예약을 할 수 있게 되어있지만, 실제 이용시 여러 방향으로 유입되는 투숙객의 체크가 구조적으로 될 것 같지 않고, 중앙 출입구에 설치된 이용객 확인용 데스크엔 직원이 자주 자리를 비워 일부 이용객은 조식 이용의 허용 여부 확인 없이 식당을 이용하는 일들이 빈번이 나타나고 있다. 물론 대부분 정직하게 식당을 이용하겠지만, 사전에 조식에 대한 금액을 이용한 이용객입장에선 불편하고, 불합리한 운용 상태로 느껴질 것이다. 3) 오랜전과 다르게 수영장의 1개소는 시설개선으로 슬라이드의 신규 설치가 있다. 3개소의 슬라이드가 있으며, 거의 45도에 가까울 것 같은 슬라이드만 수면과의 착지에 주의를 기울이며 안전하게 이용한다면 거의 기다림 없이 재밌게 이용할 수 있다. 4) 아쉽게도 대부분 수영장의 수질은 그리 좋지 못했다. 비치를 이용한 후 샤워 없이 바로 입수하는 일부 투숙객 들이 수질에 영향을 주는 주요 요소로 보이지만, 수영장 수면으로 곤충, 낙엽, 그리고 유제 성분의 얇은 막이 보이기도 하니 상시 기분 좋게 이용하긴 힘들다. 그나마 시설관리 직원들이 부유물에 대한 제거를 하긴 하지만 수질의 정화 시스템 용량 부족이나 시스템 문제가 있는 것이 아닌가 싶다. 왜냐하면 아침, 저녘 단 한번도 그렇지 않은 상태를 볼 수 없었던 기억만 있으니까. 5) 리조트에서 비치로 이동시 짧은 폭의 횡단이긴 하나 예전엔 리조트 가드가 있어 투숙객의 이동시 안전 확보에 도움이 되었다면 이젠 더 이상 그런 도움은 받을 수 없는 것 같다. 더구나 지금의 그 도로는 예전의 그 한가로운 도로가 아니며, 많은 수의 차량 등이 거의 질주하는 상태이기에 더 아쉬운 부분이다. 아울러 그렇기에 외부에서 리조트로 들어오는 인원에 대한 기본 적인 확인이 이루어 지지 않는다. 이는 비치에서 리조트로 들어오려는 외부인원이 바로 수영장과 슬라이드를 제약 없이 이용할 수 있다는 문제를 발생하게 된다. 6) 리조트 주변에 있던 많은 수의 식당 들은 사라지거나, 유지되었더라도 예전처럼 저렴하지도, 그렇다고 오른 가격 대비 음식의 품질과 양이 보장되지 않는다. 너무 많은 관광객들로 저녘 시간이면 자리조차 바로 보장되지 않은 상태이다. 7) 그럼에도 아름다운 리조트임에는 부정할 수 없다. 어서 안정된 운영으로 다시 찾고 싶은 곳이 되었으면 하고 바란다.
Stayed 3 nights in Jan 2023

10/10 Excellent

Kathryn

Stayed 3 nights in Jan 2023

4/10 Poor

Sheridan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We stayed here for one night before moving on to another property. The room was very tired. My daughter had a roll away bed which was so u comfortable she was unable to sleep in it. The beds are very hard as to are the pillows. The service did not live up to the hotel rating at all. Breakfast was very mediocre. The surface around the pool is so sharp and hard on your feet.
Stayed 1 night in Jan 2023

8/10 Good

Wai Lung Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a good resort and we were enjoyed the time with our kids especially the pool slides. However the facilities may need to renovate because they are a bit old. Overall it’s good and happy to return.
Stayed 5 nights in Jan 2023

10/10 Excellent

Caroline

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful 8 nights here over New Year’s Eve. Can’t fault the place. My dad who was on the trip is already booking again. The staff and facilities were excellent. We booked 2 excursions from the hotel which was excellent. One minor thing I’d point out is the kids club room isn’t supervised so as a single parent who might want 10 minutes breather there was no opportunity to leave him there. But you could still access it. Overall I couldn’t fault it.

10/10 Excellent

Choi

Stayed 5 nights in Nov 2022

6/10 Okay

Wesley

Travelled with family and small children
Liked: Cleanliness, amenities
Pool and scenery is good. Food and service below expectations

10/10 Excellent

bahador Dastorian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular view with a very beautiful garden. Staff are very polite, helpful specially mr.Adel. Breakfast is awesome with whole range of Thai food.
Stayed 7 nights in Sep 2022

10/10 Excellent

Margaret, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuff was very helpful and accommodating. Property is clean and very walkable
Stayed 5 nights in Oct 2022

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the garden and statues The staff could not do enough for you really lovely people Constant cleaning and maintenance on property is outstanding
Stayed 10 nights in Sep 2022

10/10 Excellent

Dean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Thavorn was everything we expected when booking online and more!!! A perfect resort for families or coupes. We couldn’t fault the service. And location is amazing. The vision of the founder to have ample green space was overly abundant and gave an amazing atmosphere
Stayed 6 nights in Sep 2022

8/10 Good

Prakash

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service
Good property but needs renovation.
Stayed 5 nights in Sep 2022

8/10 Good

Courtney

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pools and lovely staff, and the buffet breakfast has a huge range of options.
Stayed 7 nights in Aug 2022
Response from Golf Suwanbodee - GM on 26 Aug 2022
Dear Courtney,Thank you so much for choosing to stay with us and for sharing your kind words at Thavorn Palm Beach Resort.We are pleased that you enjoyed the resort three large swimming pools, various choices of breakfast and a warm service from our team member of staff.We at most certain looking forward to welcoming you back again on your returning trip to Phuket.Regards,Golf Suwanbodee - GMThavorn Hotels & Resorts

8/10 Good

Sandra Bronwyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2022

4/10 Poor

WEI

Travelled with family
Disliked: Cleanliness
On the first day of my breakfast buffet, I saw many ants on the food and plates. I was really shocked.
Stayed 5 nights in Aug 2022
Response from Golf Suwanbodee - GM on 12 Aug 2022
Dear WEI, Thank you so much for choosing to stay with us and for sharing your kind words at Thavorn Palm Beach Resort. Please allow me to reiterate my apologies for what appears to have been a disappointing experience while recently staying with us. Your feedback has been shared among our team for further diligence and subsequence improvement. We thank you again for your feedback and look forward to welcoming you back again when the opportunity permits. Regards, Golf Suwanbodee - GM Thavorn Hotels & Resorts

8/10 Good

Olga

Travelled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2022
Response from Golf Suwanbodee - GM on 5 Aug 2022
Dear Olga, Thank you so much for choosing to stay with us and for sharing your post stay experience at Thavorn Palm Beach Resort. Based on your post stay review, we believe that you had a good holiday and we at most certain look forward to welcoming you back again on your returning trip to Phuket. Regards, Golf Suwanbodee - GM Thavorn Hotels & Resorts

10/10 Excellent

Mehmet

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall amazing place for a family holiday, very kid friendly.
Stayed 6 nights in Jul 2022
Response from Golf Suwanbodee - GM on 5 Aug 2022
Dear Mehmet, Thank you so much for choosing to stay with us and for sharing your candid feedback at Thavorn Palm Beach Resort. My team and I are pleased that you had a lovely family holiday experience. Please be rest assured that your kind words will be shared among our team. We thank you again for your feedback and look forward to welcoming you back again on your returning trip to Phuket. Regards, Golf Suwanbodee - GM Thavorn Hotels & Resorts

8/10 Good

Sar

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2022
Response from Golf Suwanbodee - GM on 5 Aug 2022
Dear Sar, Thank you so much for choosing to stay with us and for sharing your post stay experience at Thavorn Palm Beach Resort. Based on your post stay review, we believe that you had a good time and we look forward to welcoming you back again on your returning holiday to Phuket. Regards, Golf Suwanbodee - GM Thavorn Hotels & Resorts

8/10 Good

Bella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Amazing property and garden.
Stayed 7 nights in Jul 2022
Response from Golf Suwanbodee - GM on 5 Aug 2022
Deat Bella, Thank you so much for choosing to stay with us and for sharing your kind words at Thavorn Palm Beach Resort. We are pleased that you enjoyed a prime location of Karon Beach and the resort beautiful grounds. We at most certain look forward to welcoming you back again on your returning trip to Phuket. Regards, Golf Suwanbodee - GM Thavorn Hotels & Resorts

10/10 Excellent

Wei Long

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good resort for families. My boy like enjoy the swimming pools a lot.
Stayed 4 nights in Jul 2022
Response from Golf Suwanbodee - GM on 5 Aug 2022
Dear Wei Long, Thank you so much for choosing to stay with us and for sharing your kind words at Thavorn Palm Beach Resort. We are delighted that you and your family had a lovely vacation. So glad to hear that your son loves our three large swimming pools. We at most certain look forward to welcoming you back again on your returning holiday to Phuket. Regards, Golf Suwanbodee - GM Thavorn Hotels & Resorts

8/10 Good

Jockum

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, with bad wifi
Very nice hotel with service minded personal. Some restaurants on-prem was closed due to Covid. The pizza was excellent BTW... The only bad thing is that wifi sucked. Slow or not usable at all. Used 4G instead.
Stayed 4 nights in Dec 2021
Response from Golf Suwanbodee - GM on 21 Jan 2022
Dear Jockum, Thank you so much for choosing to stay with us and for sharing your stay experience at Thavorn Palm Beach Resort. My team and I are delighted to hear that you enjoyed pizza at Ciao Pizza & Bistro. A sentiment of your kind words about a warmth hospitality service from our team member of staff is very much appreciated. In the meantime, we have to bear in mind in regards to the strength of wifi. Please be rest assured that your candid feedback has been shared to our technician team. We hope to welcome you back again on your returning trip to Phuket. Regards, Golf Suwanbodee - GM Thavorn Hotels & Resorts