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Reviews of Pearl Continental Hotel Karachi

4.5 out of 5
Pearl Continental Hotel Karachi
Club Road, PO Box# 8513, Karachi

Reviews

8.2

Very good

Rating 10 - Excellent. 164 out of 294 reviews" "
Rating 8 - Good. 60 out of 294 reviews" "
Rating 6 - Okay. 29 out of 294 reviews" "
Rating 4 - Poor. 15 out of 294 reviews" "
Rating 2 - Terrible. 26 out of 294 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Badruzzaman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, courteouus staff, well maintained lobby. Overall, finest place to stay in town. Parking at the entrance is limited and at times overccrowded.
Stayed 4 nights in Apr 2024
Response from Azemuddin on 22 Apr 2024
Dear Mr. Badnuzzaman,Thank you for giving us a perfect rating and for recommending our hotel to other travelers.We hope to see you again very soon.Sincerely,AzemuddinAsst. Front Office Manager

10/10 Excellent

Kamran, Hellertown

Liked: Cleanliness
Stayed 11 nights in Mar 2024
Response from Azemuddin on 16 Apr 2024
Dear Mr. KamranThank you for giving us a perfect rating and for recommending our hotel to other travelers.We hope to see you again very soon.Sincerely,AzemuddinAsst. Front Office Manager

2/10 Terrible

Komail

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked executive king room .The room was extremely smelly as if the carpets haven’t gone under cleaning since ages. The telephone service was not working and nobody bothered to check it despite complaining . The Housekeeping rang the bell once and straight tried to enter the room in the span of 0.5 second and later realized it was a blunder. Wasn’t expecting all of this . I literally left the next day
Stayed 2 nights in Mar 2024
Response from Azemuddin on 16 Apr 2024
Dear Mr. Komail,Thank you for taking time to share your comments after your recent stay at Pearl Continental Hotel.I was very concerned to see that your stay was less than perfect, please accept my sincere apology for the inconveniences you experienced during your stay. I am aware that your stay end s up with negative impression due to your issues raised and I am sorry that the matters were not resolved to your satisfaction prior to your departure.Although a negative experience cannot be undone, I sincerely hope that we will have the opportunity to welcome you back in order for us to provide you with a stay more indicative of our high standards and reputation established here at Pearl Continental.Once again, please accept my sincere apologies and thank you for your feedback.Yours sincerely,AzemuddinAssist. Front Office Manager

8/10 Good

Harris, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2024
Response from Azemuddin on 16 Apr 2024
Dear Mr. Haris,Thank you for giving us a perfect rating and for recommending our hotel to other travelers.We hope to see you again very soon.Sincerely,AzemuddinAsst. Front Office Manager

8/10 Good

Wasim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 1 night in Mar 2024
Response from Azemuddin on 16 Apr 2024
Dear Mr. Wasim,Thank you for giving us a perfect rating and for recommending our hotel to other travelers.We hope to see you again very soon.Sincerely,AzemuddinAsst. Front Office Manager

10/10 Excellent

Tariq

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food and facilities
Response from Azemuddin on 16 Apr 2024
Dear Mr. Tariq,Thank you for giving us a perfect rating and for recommending our hotel to other travelers.We hope to see you again very soon.Sincerely,AzemuddinAsst. Front Office Manager

10/10 Excellent

Ahsan

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in Feb 2024

10/10 Excellent

Ahmad

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and very accommodating. Food was delicious. Guards were courteous. I enjoyed my stay.
Stayed 5 nights in Feb 2024
Response from Azemuddin on 1 Mar 2024
Dear Mr. Ahmad,Thank you for giving us a perfect rating and for recommending our hotel to other travelers.We hope to see you again very soon.Sincerely,AzemuddinAsst. Front Office Manager

6/10 Okay

Bilal

Business traveller, Travelled with partner
Liked: Amenities
executive rooms on the 6rh floor were not up to date unfortunately
Stayed 4 nights in Feb 2024
Response from Azemuddin on 1 Mar 2024
Dear Mr. Bilal,Thank you for taking time to share your comments after your recent stay at Pearl Continental Hotel.I was very concerned to see that your stay was less than perfect, please accept my sincere apology for the inconveniences you experienced during your stay. I am aware that your stay end s up with negative impression due to your issues raised and I am sorry that the matters were not resolved to your satisfaction prior to your departure.Although a negative experience cannot be undone, I sincerely hope that we will have the opportunity to welcome you back in order for us to provide you with a stay more indicative of our high standards and reputation established here at Pearl Continental.Once again, please accept my sincere apologies and thank you for your feedback.Yours sincerely,AzemuddinAssist. Front Office Manager

10/10 Excellent

Muhammad Khalid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the perfect experience I'd hoped for!
Stayed 1 night in Feb 2024
Response from Azemuddin on 21 Feb 2024
Dear Mr. Muhammad Khalid,Thank you for giving us a perfect rating and for recommending our hotel to other travelers.We hope to see you again very soon.Sincerely,AzemuddinAsst. Front Office Manager

4/10 Poor

Shahab

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel smells. Room are probably a health hazard as they smell of mold.
Stayed 3 nights in Feb 2024
Response from Azemuddin on 1 Mar 2024
Dear Mr. Shahab,Thank you for taking time to share your comments after your recent stay at Pearl Continental Hotel.I was very concerned to see that your stay was less than perfect, please accept my sincere apology for the inconveniences you experienced during your stay. I am aware that your stay end s up with negative impression due to your issues raised and I am sorry that the matters were not resolved to your satisfaction prior to your departure.Although a negative experience cannot be undone, I sincerely hope that we will have the opportunity to welcome you back in order for us to provide you with a stay more indicative of our high standards and reputation established here at Pearl Continental.Once again, please accept my sincere apologies and thank you for your feedback.Yours sincerely,AzemuddinAssist. Front Office Manager

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for💰
Great service!! Extremely helpful staff. Breakfast staff very humble n accommodating enjoyed our family reunion.
Stayed 2 nights in Feb 2024
Response from Azemuddin on 1 Mar 2024
Dear Guest,Thank you for giving us a perfect rating and for recommending our hotel to other travelers.We hope to see you again very soon.Sincerely,AzemuddinAsst. Front Office Manager

2/10 Terrible

Namman

Stayed 1 night in Feb 2024
Response from Azemuddin on 16 Apr 2024
Dear Mr. Namman,Thank you for taking time to share your comments after your recent stay at Pearl Continental Hotel.I was very concerned to see that your stay was less than perfect, please accept my sincere apology for the inconveniences you experienced during your stay. I am aware that your stay end s up with negative impression due to your issues raised and I am sorry that the matters were not resolved to your satisfaction prior to your departure.Although a negative experience cannot be undone, I sincerely hope that we will have the opportunity to welcome you back in order for us to provide you with a stay more indicative of our high standards and reputation established here at Pearl Continental.Once again, please accept my sincere apologies and thank you for your feedback.Yours sincerely,AzemuddinAssist. Front Office Manager

2/10 Terrible

Rameez Masoud

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not convenient
Stayed 2 nights in Jan 2024
Response from Azemuddin on 1 Mar 2024
Dear Mr. Rameez Masoud,Thank you for taking time to share your comments after your recent stay at Pearl Continental Hotel.I was very concerned to see that your stay was less than perfect, please accept my sincere apology for the inconveniences you experienced during your stay. I am aware that your stay end s up with negative impression due to your issues raised and I am sorry that the matters were not resolved to your satisfaction prior to your departure.Although a negative experience cannot be undone, I sincerely hope that we will have the opportunity to welcome you back in order for us to provide you with a stay more indicative of our high standards and reputation established here at Pearl Continental.Once again, please accept my sincere apologies and thank you for your feedback.Yours sincerely,AzemuddinAssist. Front Office Manager

10/10 Excellent

Humaira, Calgary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, comfortable beds and pillows. I found my room noisy at night from traffic and sirens because it faced the street. If the clerk who checked me in had been more astute about my quiet room request I would have enjoyed better sleeps. Well maintained common areas and lobby spaces.
Stayed 5 nights in Jan 2024
Response from Azemuddin on 9 Feb 2024
Dear Ms. Humaira,Thank you for giving us a perfect rating and for recommending our hotel to other travelers.We hope to see you again very soon.Sincerely,AzemuddinAsst. Front Office Manager

10/10 Excellent

Ibrahim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 19 nights in Jan 2024
Response from Azemuddin on 9 Feb 2024
Dear Mr. Ibrahim,Thank you for giving us a perfect rating and for recommending our hotel to other travelers.We hope to see you again very soon.Sincerely,AzemuddinAsst. Front Office Manager

2/10 Terrible

Rameez Masoud

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a good property.
Stayed 2 nights in Jan 2024
Response from Azemuddin on 2 Feb 2024
Dear Mr. Rameez Masoud,Thank you for taking time to share your comments after your recent stay at Pearl Continental Hotel.I was very concerned to see that your stay was less than perfect, please accept my sincere apology for the inconveniences you experienced during your stay. I am aware that your stay end s up with negative impression due to your issues raised and I am sorry that the matters were not resolved to your satisfaction prior to your departure.Although a negative experience cannot be undone, I sincerely hope that we will have the opportunity to welcome you back in order for us to provide you with a stay more indicative of our high standards and reputation established here at Pearl Continental.Once again, please accept my sincere apologies and thank you for your feedback.Yours sincerely,AzemuddinAssist. Front Office Manager

2/10 Terrible

Rameez Masoud

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a good property.
Stayed 3 nights in Jan 2024
Response from Azemuddin on 9 Feb 2024
Dear Mr. Rameez Masood,Thank you for taking time to share your comments after your recent stay at Pearl Continental Hotel.I was very concerned to see that your stay was less than perfect, please accept my sincere apology for the inconveniences you experienced during your stay. I am aware that your stay end s up with negative impression due to your issues raised and I am sorry that the matters were not resolved to your satisfaction prior to your departure.Although a negative experience cannot be undone, I sincerely hope that we will have the opportunity to welcome you back in order for us to provide you with a stay more indicative of our high standards and reputation established here at Pearl Continental.Once again, please accept my sincere apologies and thank you for your feedback.Yours sincerely,AzemuddinAssist. Front Office Manager

10/10 Excellent

mohammad, lawrenceville

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 5 nights in Jan 2024
Response from Azemuddin on 1 Mar 2024
Dear Mr. Mohammed,Thank you for taking time to share your comments after your recent stay at Pearl Continental Hotel.I was very concerned to see that your stay was less than perfect, please accept my sincere apology for the inconveniences you experienced during your stay. I am aware that your stay end s up with negative impression due to your issues raised and I am sorry that the matters were not resolved to your satisfaction prior to your departure.Although a negative experience cannot be undone, I sincerely hope that we will have the opportunity to welcome you back in order for us to provide you with a stay more indicative of our high standards and reputation established here at Pearl Continental.Once again, please accept my sincere apologies and thank you for your feedback.Yours sincerely,AzemuddinAssist. Front Office Manager

10/10 Excellent

Kamran, Hellertown

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, good price
Stayed 12 nights in Jan 2024
Response from Azemuddin on 2 Feb 2024
Dear Mr. Kamran,Thank you for giving us a perfect rating and for recommending our hotel to other travelers.We hope to see you again very soon.Sincerely,AzemuddinAsst. Front Office Manager

8/10 Good

Munir

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024
Response from Azemuddin on 1 Mar 2024
Dear Mr. Munir,Thank you for taking time to share your comments after your recent stay at Pearl Continental Hotel.I was very concerned to see that your stay was less than perfect, please accept my sincere apology for the inconveniences you experienced during your stay. I am aware that your stay end s up with negative impression due to your issues raised and I am sorry that the matters were not resolved to your satisfaction prior to your departure.Although a negative experience cannot be undone, I sincerely hope that we will have the opportunity to welcome you back in order for us to provide you with a stay more indicative of our high standards and reputation established here at Pearl Continental.Once again, please accept my sincere apologies and thank you for your feedback.Yours sincerely,AzemuddinAssist. Front Office Manager

6/10 Okay

MOHAMMAD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Azemuddin on 1 Mar 2024
Dear Mr. Mohammed,Thank you for taking time to share your comments after your recent stay at Pearl Continental Hotel.I was very concerned to see that your stay was less than perfect, please accept my sincere apology for the inconveniences you experienced during your stay. I am aware that your stay end s up with negative impression due to your issues raised and I am sorry that the matters were not resolved to your satisfaction prior to your departure.Although a negative experience cannot be undone, I sincerely hope that we will have the opportunity to welcome you back in order for us to provide you with a stay more indicative of our high standards and reputation established here at Pearl Continental.Once again, please accept my sincere apologies and thank you for your feedback.Yours sincerely,AzemuddinAssist. Front Office Manager

10/10 Excellent

Kamran, Hellertown

Stayed 1 night in Jan 2024
Response from Azemuddin on 16 Apr 2024
Dear Mr. Kamran,Thank you for giving us a perfect rating and for recommending our hotel to other travelers.We hope to see you again very soon.Sincerely,AzemuddinAsst. Front Office Manager

8/10 Good

Ajaz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, but the bed was not comfortable when one person moved the other person felt the entire bed move resulting in waking up multiple times.
Stayed 4 nights in Jan 2024
Response from Azemuddin on 2 Feb 2024
Dear Mr. Ajaz,Thank you for giving us a perfect rating and for recommending our hotel to other travelers.We hope to see you again very soon.Sincerely,AzemuddinAsst. Front Office Manager

4/10 Poor

Arshad

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Discrepancy
We had a booking for three nights for two twin beds on smokefree floor, but were given full bed on a floor that had smoking rooms as well as smoke free. When we asked about this discrepancy they gave us a smoke free queen size bed with a bed rolled in. We changed the room but then had new problems to face when we saw the bathroom. It barely fits a slim person. And this is a five star hotel?
Stayed 3 nights in Jan 2024
Response from Azemuddin on 1 Mar 2024
Dear Mr. Arshad,Thank you for taking time to share your comments after your recent stay at Pearl Continental Hotel.I was very concerned to see that your stay was less than perfect, please accept my sincere apology for the inconveniences you experienced during your stay. I am aware that your stay end s up with negative impression due to your issues raised and I am sorry that the matters were not resolved to your satisfaction prior to your departure.Although a negative experience cannot be undone, I sincerely hope that we will have the opportunity to welcome you back in order for us to provide you with a stay more indicative of our high standards and reputation established here at Pearl Continental.Once again, please accept my sincere apologies and thank you for your feedback.Yours sincerely,AzemuddinAssist. Front Office Manager

6/10 Okay

Mohammad

Disliked: Staff & service
The staff at reception is extremely rude.
Stayed 7 nights in Jan 2024
Response from Azemuddin on 2 Feb 2024
Dear Mr. Muhammad,Thank you for taking time to share your comments after your recent stay at Pearl Continental Hotel.I was very concerned to see that your stay was less than perfect, please accept my sincere apology for the inconveniences you experienced during your stay. I am aware that your stay end s up with negative impression due to your issues raised and I am sorry that the matters were not resolved to your satisfaction prior to your departure.Although a negative experience cannot be undone, I sincerely hope that we will have the opportunity to welcome you back in order for us to provide you with a stay more indicative of our high standards and reputation established here at Pearl Continental.Once again, please accept my sincere apologies and thank you for your feedback.Yours sincerely,AzemuddinAssist. Front Office Manager

2/10 Terrible

Rameez Masoud

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't stay here not a 5 star
Stayed 4 nights in Jan 2024
Response from Azemuddin on 2 Feb 2024
Dear Mr. Rameez Masoud,Thank you for taking time to share your comments after your recent stay at Pearl Continental Hotel.I was very concerned to see that your stay was less than perfect, please accept my sincere apology for the inconveniences you experienced during your stay. I am aware that your stay end s up with negative impression due to your issues raised and I am sorry that the matters were not resolved to your satisfaction prior to your departure.Although a negative experience cannot be undone, I sincerely hope that we will have the opportunity to welcome you back in order for us to provide you with a stay more indicative of our high standards and reputation established here at Pearl Continental.Once again, please accept my sincere apologies and thank you for your feedback.Yours sincerely,AzemuddinAssist. Front Office Manager

2/10 Terrible

Nawaz, BRAMPTON

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
What I did not like and what messed up my stay in Karachi is that the hotel's front desk give out my personal information to a outsider which walked in the hotel asking for me. A upon my arrival at the hotel the person was waiting for me. which put my safety at risk. I did not share my trip plans with anyone in Karachi it messed up everything for me. I am extremally upset.
Stayed 4 nights in Jan 2024
Response from Azemuddin on 2 Feb 2024
Dear Mr. Nawaz,Thank you for taking time to share your comments after your recent stay at Pearl Continental Hotel.I was very concerned to see that your stay was less than perfect, please accept my sincere apology for the inconveniences you experienced during your stay. I am aware that your stay end s up with negative impression due to your issues raised and I am sorry that the matters were not resolved to your satisfaction prior to your departure.Although a negative experience cannot be undone, I sincerely hope that we will have the opportunity to welcome you back in order for us to provide you with a stay more indicative of our high standards and reputation established here at Pearl Continental.Once again, please accept my sincere apologies and thank you for your feedback.Yours sincerely,AzemuddinAssist. Front Office Manager

10/10 Excellent

Rameez Masoud

Business traveller
Liked: Amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Azemuddin on 1 Mar 2024
Dear Mr. Razmeez Masud,Thank you for giving us a perfect rating and for recommending our hotel to other travelers.We hope to see you again very soon.Sincerely,AzemuddinAsst. Front Office Manager

6/10 Okay

WALEED

Stayed 1 night in Jan 2024
Response from Azemuddin on 16 Jan 2024
Dear Mr. Waleed,Thank you for taking time to share your comments after your recent stay at Pearl Continental Hotel.I was very concerned to see that your stay was less than perfect, please accept my sincere apology for the inconveniences you experienced during your stay. I am aware that your stay end s up with negative impression due to your issues raised and I am sorry that the matters were not resolved to your satisfaction prior to your departure.Although a negative experience cannot be undone, I sincerely hope that we will have the opportunity to welcome you back in order for us to provide you with a stay more indicative of our high standards and reputation established here at Pearl Continental.Once again, please accept my sincere apologies and thank you for your feedback.Yours sincerely,AzemuddinAssist. Front Office Manager

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Supremely quiet rooms, room cleaning that could not be bettered and friendly and efficient staff. Breakfast was a treat every day and do stay on the executive floors for access to the lounge which is perfect for a snack.
Stayed 6 nights in Jan 2024
Response from Azemuddin on 16 Jan 2024
Dear Mr. Mark,Thank you for giving us a perfect rating and for recommending our hotel to other travelers.We hope to see you again very soon.Sincerely,AzemuddinAsst. Front Office Manager

10/10 Excellent

Safeena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very nice, on arrival to bedroom there was a beautiful bedroom presentation which i adorned. The daily breakfast in marco polo was delicious, large variety of food available. The room cleaning, maintenance on 2nd floor was really good. However, i wasn't happy with the card access to the room, i had to always go to the main reception to charge it. This happened every day which was appalling. On arrival i was told i had to give a deposit and when i check out it will be given back. I paid the deposit by card. However, its nearly been 3 weeks and i still haven't recieved my refund. I have been told the hotel has released the payment, i still have recieved the payment. This is a 5 star hotel, they should keep up with the high standard.
Stayed 12 nights in Dec 2023
Response from Azemuddin on 1 Mar 2024
Dear Ms. Safeena,Thank you for giving us a perfect rating and for recommending our hotel to other travelers.We hope to see you again very soon.Sincerely,AzemuddinAsst. Front Office Manager

6/10 Okay

Ali

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Not a 5 star hotel as claimed to be
Stayed 2 nights in Jan 2024
Response from Azemuddin on 1 Mar 2024
Dear Mr. Ali,Thank you for taking time to share your comments after your recent stay at Pearl Continental Hotel.I was very concerned to see that your stay was less than perfect, please accept my sincere apology for the inconveniences you experienced during your stay. I am aware that your stay end s up with negative impression due to your issues raised and I am sorry that the matters were not resolved to your satisfaction prior to your departure.Although a negative experience cannot be undone, I sincerely hope that we will have the opportunity to welcome you back in order for us to provide you with a stay more indicative of our high standards and reputation established here at Pearl Continental.Once again, please accept my sincere apologies and thank you for your feedback.Yours sincerely,AzemuddinAssist. Front Office Manager

10/10 Excellent

Rameez Masoud

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Azemuddin on 9 Jan 2024
Dear Mr. Rameez Masoud,Thank you for giving us a perfect rating and for recommending our hotel to other travelers.We hope to see you again very soon.Sincerely,AzemuddinAsst. Front Office Manager

10/10 Excellent

Sid

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent ***** star for sure
Stayed 9 nights in Dec 2023
Response from Azemuddin on 9 Jan 2024
Dear Mr. Sid,Thank you for giving us a perfect rating and for recommending our hotel to other travelers.We hope to see you again very soon.Sincerely,AzemuddinAsst. Front Office Manager

8/10 Good

JAVID

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Karachi
I recently visited the PC In Karachi, and specifically choose this brand as Id like a good level of comfort. Further, this visit to Pakistan was the first for my son, so I wanted him to enjoy his stay. The hotel is spacious and typically on par which a top European city hotel. I had to raise an issue with Azemuddin and he was responsive and professional. This is my hotel of preference in Karachi. Well done Azemuddin!
Stayed 3 nights in Dec 2023
Response from Azemuddin on 1 Mar 2024
Dear Mr. Javid,Thank you for taking time to share your comments after your recent stay at Pearl Continental Hotel.I was very concerned to see that your stay was less than perfect, please accept my sincere apology for the inconveniences you experienced during your stay. I am aware that your stay end s up with negative impression due to your issues raised and I am sorry that the matters were not resolved to your satisfaction prior to your departure.Although a negative experience cannot be undone, I sincerely hope that we will have the opportunity to welcome you back in order for us to provide you with a stay more indicative of our high standards and reputation established here at Pearl Continental.Once again, please accept my sincere apologies and thank you for your feedback.Yours sincerely,AzemuddinAssist. Front Office Manager

10/10 Excellent

Shiyam

Stayed 3 nights in Dec 2023
Response from Azemuddin on 1 Mar 2024
Dear Mr. ShiyamThank you for giving us a perfect rating and for recommending our hotel to other travelers.We hope to see you again very soon.Sincerely,AzemuddinAsst. Front Office Manager

10/10 Excellent

Asiya

Stayed 3 nights in Dec 2023
Response from Azemuddin on 16 Apr 2024
Dear Ms. Asiya,Thank you for giving us a perfect rating and for recommending our hotel to other travelers.We hope to see you again very soon.Sincerely,AzemuddinAsst. Front Office Manager

10/10 Excellent

Rameez Masoud

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Azemuddin on 1 Mar 2024
Dear Mr. Razeez Masud,Thank you for giving us a perfect rating and for recommending our hotel to other travelers.We hope to see you again very soon.Sincerely,AzemuddinAsst. Front Office Manager

10/10 Excellent

Mahrukh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Azemuddin on 16 Apr 2024
Dear Ms. Mahrukh,Thank you for giving us a perfect rating and for recommending our hotel to other travelers.We hope to see you again very soon.Sincerely,AzemuddinAsst. Front Office Manager

10/10 Excellent

Asim, Houston

Stayed 3 nights in Dec 2023
Response from Azemuddin on 1 Mar 2024
Dear Mr. Asim,Thank you for giving us a perfect rating and for recommending our hotel to other travelers.We hope to see you again very soon.Sincerely,AzemuddinAsst. Front Office Manager

10/10 Excellent

Nolan

Stayed 1 night in Dec 2023
Response from Azemuddin on 1 Mar 2024
Dear Mr. Nolan,Thank you for giving us a perfect rating and for recommending our hotel to other travelers.We hope to see you again very soon.Sincerely,AzemuddinAsst. Front Office Manager

10/10 Excellent

Asim, Houston

Stayed 13 nights in Dec 2023
Response from Azemuddin on 1 Mar 2024
Dear Mr. Asim,Thank you for giving us a perfect rating and for recommending our hotel to other travelers.We hope to see you again very soon.Sincerely,AzemuddinAsst. Front Office Manager

6/10 Okay

Syed

Travelled with partner
Disliked: Staff & service, amenities
Break fastworkers have bad smell always and cleaning people bad smell They better have clean administration healthy ways.
Stayed 18 nights in Nov 2023
Response from Azemuddin on 16 Apr 2024
Dear Mr. Syed,Thank you for taking time to share your comments after your recent stay at Pearl Continental Hotel.I was very concerned to see that your stay was less than perfect, please accept my sincere apology for the inconveniences you experienced during your stay. I am aware that your stay end s up with negative impression due to your issues raised and I am sorry that the matters were not resolved to your satisfaction prior to your departure.Although a negative experience cannot be undone, I sincerely hope that we will have the opportunity to welcome you back in order for us to provide you with a stay more indicative of our high standards and reputation established here at Pearl Continental.Once again, please accept my sincere apologies and thank you for your feedback.Yours sincerely,AzemuddinAssist. Front Office Manager

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PC Karachi
I stayed at PC on a friends recommendation. The property is older but well maintained. All the staff are very humble and courteous. Food is excellent. Room bed needs better mattresses .
Stayed 3 nights in Dec 2023

10/10 Excellent

murtaza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed my 2 nights stay, property was clean and staff were very friendly. The breakfast was amazing with many options to choose from and ample seating available. Will defo recommend!
Stayed 1 night in Dec 2023
Response from Azemuddin on 16 Apr 2024
Dear Mr. Murtaza,Thank you for giving us a perfect rating and for recommending our hotel to other travelers.We hope to see you again very soon.Sincerely,AzemuddinAsst. Front Office Manager

10/10 Excellent

Kumail

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Decent.
Stayed 2 nights in Dec 2023
Response from Azemuddin on 16 Apr 2024
Dear Mr. Kumail,Thank you for giving us a perfect rating and for recommending our hotel to other travelers.We hope to see you again very soon.Sincerely,AzemuddinAsst. Front Office Manager

10/10 Excellent

SOHAIL

Stayed 3 nights in Nov 2023
Response from Azemuddin on 16 Apr 2024
Dear Mr. Sohail,Thank you for giving us a perfect rating and for recommending our hotel to other travelers.We hope to see you again very soon.Sincerely,AzemuddinAsst. Front Office Manager

10/10 Excellent

shazia

Stayed 4 nights in Nov 2023

10/10 Excellent

Fowzia

Liked: Cleanliness, staff & service, property conditions & facilities
Very good Hospitality
Stayed 4 nights in Nov 2023
Response from Azemuddin on 14 Nov 2023
Dear Ms. Fowzia,Thank you for giving us a perfect rating and for recommending our hotel to other travelers.We hope to see you again very soon.Sincerely,AzemuddinAsst. Front Office Manager