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Reviews of AlpenParks Hotel & Apartment Orgler

4 out of 5
AlpenParks Hotel & Apartment Orgler
Schlossstraße 1, Kaprun, Salzburg

Reviews

8.8

Excellent

Rating 10 - Excellent. 7 out of 16 reviews" "
Rating 8 - Good. 8 out of 16 reviews" "
Rating 6 - Okay. 0 out of 16 reviews" "
Rating 4 - Poor. 1 out of 16 reviews" "
Rating 2 - Terrible. 0 out of 16 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed my stay at the hotel. It was quiet, clean, modern, and a great value. It also included the Zell am See/Kaprun Summer Card which saved us a lot of money at local attractions. The host, Helga, was really nice and answered all of our questions to make our stay even better. We would stay here again.
Stayed 3 nights in Jun 2020
Response from Helga on 22 Jun 2020
Thank you so much - Looking forward to welcome you again :-) All the best

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We received a warm welcome from the staff at the Orgler who arranged a late check in as our flight was delayed. Although we arrived outside of the hours the front desk is open, a member of staff came back to the hotel to resolve an issue we had with an internal bedroom door being locked. A
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Modern well kept property, nicely decorated, reasonably sized rooms with basic but comfortable furnishings. Very pleasant restaurant served good food at reasonable prices but seemed to be under used. Large modern ski room. Decent sauna, free for use of guests.
Stayed 8 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019

10/10 Excellent

jennifer, Hillsborough co. down

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel/apartments close to town
Really good location. Close to ski hire shops and good restaurants around. Covered safe car parking and spoitlessly clean sound proof apartment. Lots of hot water for shower and lovely and warm bedrooms and living area. Would highly recommend. Good for families as well as all adult families. Breakfast good. Would have enjoyed an English channel on TV. All else perfect. Ski room warm and spacious. Didn't use sauna.
Stayed 3 nights in Feb 2018

8/10 Good

MUSTAFA

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good overall
There no service, you do everything that is the policy of the hotel. They took 80 euros as cleaning fee at the end while i found the room not that clean when i reached. The receptionist took 35 cause iam checkout 11:00 insted of 10:00 AM. When she issued the bill, two baby cots are there while i took just one and two days parking fee while i did not use it. So i was keeping remove items .. be careful. Very nice location.
Stayed 4 nights in Sep 2017

8/10 Good

Johann

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Leider keine Minibar im Zimmer & kein Tisch oder Stuhl! Auch kein Safe. Duschtüre schließt nicht!
Stayed 1 night in Jun 2021
Response from AlpenParks Hotel Orgler Kaprun Team. on 2 Sept 2021
Lieber Johann, vielen Dank für Ihre Bewertung. Unsere Zimmer verfügen leider über keine Minibar oder einen Safe. Wir werden uns umgehend über die Duschtüre kümmern und diese falls nötig wieder richtig positionieren. Wir hoffen Sie konnten die Zeit bei uns genießen und wir würden uns über ein Wiedersehen herzlichst freuen. Ganz liebe Grüße, das AlpenParks Hotel Orgler Kaprun Team.

8/10 Good

Genri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location and clean hotel
The hotel staff was very kind and she gave us summer cards which we could use at many places for free or with discount. The location was also very good. One point I would like to underline is we thought electric kettle was placed in our room, but actually there was no electric kettle there. Nevertheless it was very cozy to stay there.
Stayed 1 night in Oct 2020
Response from AlpenParks Hotel Orgler Kaprun Team on 2 Sept 2021
Dear Genri, thank you very much for your feedback. We are very pleased, that you liked our service and the Zell am See-Kaprun Sommercard. We hope you had a nice holiday and we would like to see you soon. All the best, the AlpenParks hotel Orgler Kaprun team

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uitstekend
Erg fijn hotel. Kamer had prachtig uitzicht en groot balkon
Stayed 2 nights in Sep 2020
Response from Helga on 28 Sept 2020
Dear Mr. Dave, thanks for your feedback. We have been really happy that you stay with us. Hope to see you soon - all the best yours AlpenParks Orgler Team

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Goede lokatie, op een zeer centrale plek waardoor je makkelijk met de bus naar de gletsjer én naar Zell am See kan. Moderne, schone en ruime appartementen. Ruim balkon.
Stayed 5 nights in Mar 2019

10/10 Excellent

Teemu, Finland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent rooms and service. Breakfast always the same and would have like to seen more effort on the dinner offering.
Stayed 7 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2018

8/10 Good

ingrid

Liked: Cleanliness, property conditions & facilities, room comfort
Prima compleet appartement en goed ontbijt! Alles op loopafstand, ski bus, winkels en horeca! De sauna is klein en ik mis toch echt een zwembad
Stayed 5 nights in Mar 2018

8/10 Good

Sameer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
لمحبي الثلج منطقة رائعته للإقامة في هذا الفندق
الإقامة جيدة
Stayed 4 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra hotell för familjer
Enkelt att resa med barn i olika åldrar. Allt från parkering i garage till att ta hissen upp och hänga pjäxor på värmning över natten till att slinka ner till den vänliga restaurangen. Fräsch och trevligt