Terrace/patio
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Reviews of Sonesta Select Kansas City Airport Tiffany Springs

3 out of 5
Sonesta Select Kansas City Airport Tiffany Springs
7901 Nw Tiffany Springs Pkwy, Kansas City, MO

Reviews

8.4

Very good

Rating 10 - Excellent. 556 out of 1012 reviews" "
Rating 8 - Good. 253 out of 1012 reviews" "
Rating 6 - Okay. 97 out of 1012 reviews" "
Rating 4 - Poor. 54 out of 1012 reviews" "
Rating 2 - Terrible. 52 out of 1012 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Vending market is crazy expensive. 2 soft drinks and 4 snacks were $36
Stayed 1 night in Apr 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Shanique, Montego Bay

Liked: Property conditions & facilities
Beautiful place nice and clean not to mention the friendly staff
Stayed 1 night in Apr 2024
Response from Cynthia Crowley - Assistant General Manager on 28 Apr 2024
Hello Shanique, Thank you for the nice review. We hope that you will stay with us again. Have a great day!

10/10 Excellent

Kane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and check out was easy. Stayed overnight for an early morning flight.
Stayed 1 night in Apr 2024
Response from Cynthia Crowley - Assistant General Manager on 28 Apr 2024
Hello Kane, Thank you for the nice review. We hope that you will stay with us again. Have a great day!

10/10 Excellent

Shannon, Fulton

Travelled with partner
Liked: Staff & service, property conditions & facilities
The lady who checked us in was super nice. The reading area chairs were awesome. The room was comfortable and clean. It was a good stay!
Stayed 1 night in Apr 2024
Response from Cynthia Crowley - Assistant General Manager on 28 Apr 2024
hello Shannon, Thank you so much for the nice review. We hope that you will stay with us again. Have a great day!

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff
Stayed 1 night in Apr 2024
Response from Cynthia Crowley - Assistant General Manager on 24 Apr 2024
Hello Joel, Thank you for the nice review. We hope that you will stay with us again. Have a great day!

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in was quick at the simple. Staff was friendly. Room was clean.
Stayed 1 night in Apr 2024
Response from Cynthia Crowley - Assistant General Manager on 24 Apr 2024
Hello Amy, Thank you for the nice review. We hope that you will stay with us again. Have a great day!

8/10 Good

FERNANDO

Liked: Staff & service, amenities, property conditions & facilities
Very clean, beautiful place to stay.
Stayed 1 night in Apr 2024
Response from Cynthia Crowley - Assistant General Manager on 24 Apr 2024
Hello Fernando, Thank you so much for the nice review. We hope that you will stay with us again. Have a great day!

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice place to stay and very reasonable. Staff was excellent.
Stayed 1 night in Apr 2024
Response from Cynthia Crowley - Assistant General Manager on 24 Apr 2024
Hello Paula, Thank you so much for the nice review. We hope that you will stay with us again. Have a great day!

8/10 Good

WALTER

Liked: Cleanliness, staff & service
Decent place and the location is good.
Stayed 5 nights in Apr 2024
Response from Cynthia Crowley - Assistant General Manager on 24 Apr 2024
Hello Walter, thank you for the nice review. We hope that you will stay with us again. Have a great day!

8/10 Good

Gregory

Travelled with family
Liked: Cleanliness, staff & service
Pool under construction
Stayed 3 nights in Apr 2024
Response from Cynthia Crowley - Assistant General Manager on 24 Apr 2024
Hello Gregory, Thank you for the review. The pool construction is almost complete. Please give us a call if you have any questions about the reopening. We hope that you will stay with us again. Have a great day!

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place especially if catching a flight.
Stayed 1 night in Apr 2024
Response from Cynthia Crowley - Assistant General Manager on 10 Apr 2024
Hello Sandra, Thank you for the nice review. We hope that you will stay with us again. Have a great day!

8/10 Good

Richard

Stayed 1 night in Apr 2024
Response from Cynthia Crowley - Assistant General Manager on 28 Apr 2024
Hello Richard, Thank you for the nice review. We hope that you will stay with us again. Have a great day!

10/10 Excellent

Lindi

Liked: Cleanliness, staff & service, property conditions & facilities
I'm glad I didn't need the pool because it was under constructions. Families with kids should call ahead about that. There were some outlets that didn't work, but there were always other outlets I could use. I really liked the lobby with a TV, various seating options, and fireplace. Cozy.
Stayed 1 night in Apr 2024
Response from Cynthia Crowley - Assistant General Manager on 8 Apr 2024
Hello Lindi, Thank you for the nice review. We hope that you will stay with us again. Have a nice day!

10/10 Excellent

LITICIA, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find and easy to get back to the airport. Shuttle service available around the clock I think! Very clean and quiet and the room was perfect. I was disappointed that the restaurant and bar were not functioning, but the Longhorn Steakhouse was right next door and a quick walk.
Stayed 1 night in Mar 2024
Response from Cynthia Crowley - Assistant General Manager on 26 Mar 2024
Hello Liticia, Thank you for the nice review. We hope that you will stay with us again. Have a great day!

6/10 Okay

Gina

Liked: Cleanliness, staff & service, amenities
Staff was great and the area was nice but there were little ants in the bathroom and an alarm sounded all night.
Stayed 1 night in Mar 2024
Response from Cynthia Crowley - Assistant General Manager on 26 Mar 2024
Hello Gina, I am so sorry to hear about the ants and the alarm. I will notify our maintenance staff to get that room serviced. Thank you for letting us know about these issues.

8/10 Good

glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and cooperative. The facility offered free coffee in the ams. The shuttle was prompt and always available. Wifi mostly great but had moments of intermit pause. TV reception was at time poor. Shower and bathroom were fine. Room was clean and spacious with a comfortable bed.
Stayed 4 nights in Mar 2024
Response from Cynthia Crowley - Assistant General Manager on 23 Mar 2024
Hello Glenn, Thank you for the nice review. We hope that you will stay with us again. Have a great day!

10/10 Excellent

Humberto

Stayed 1 night in Feb 2024
Response from Cynthia Crowley - Assistant General Manager on 17 Mar 2024
Humberto, Thank you for the nice review and we hope that you will stay with us again. Have a great day!

6/10 Okay

Rick

Travelled with family
Disliked: Staff & service, property conditions & facilities
Customer service was poor
Stayed 1 night in Mar 2024
Response from Cynthia Crowley - Assistant General Manager on 17 Mar 2024
Hello Rick, I will investigate the people that may have encountered during your stay. I am so sorry for your guest service experience. Thank you for the review.

6/10 Okay

Jean

Stayed 1 night in Mar 2024
Response from Cynthia Crowley - Assistant General Manager on 17 Mar 2024
Jean, Thank you for the review and we hope that you will stay with us again. Have a great day!

10/10 Excellent

Shirley

Travelled with group
Liked: Amenities, property conditions & facilities
This was an amazing place to stay and clean, and helpful
Stayed 2 nights in Mar 2024
Response from Cynthia Crowley - Assistant General Manager on 5 Mar 2024
Hello Shirley, Thank you for the nice review. We hope that you will stay with us again. Have a great day!

8/10 Good

Philip, Tahuya

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the facility, but the heat/ac system was ridiculously loud. Kept us up most of the night...just too much noise when it was on.
Stayed 1 night in Feb 2024
Response from Cynthia Crowley - Assistant General Manager on 1 Mar 2024
Hello Philip, Thank you for the review. I will look into the noisy HVAC with our Maintenance crew. Thank you for letting us know. Have a great day!

4/10 Poor

Jesus

Travelled with family and small children, Business traveller
Disliked: Amenities
Did not say that pool was closed till after I paid the night and told me it was gonna be too long of a process to get my money back so we decided to just stay there with no pool for kids.
Stayed 1 night in Feb 2024

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Easy, quick check-in.
Stayed 1 night in Feb 2024
Response from Cynthia Crowley - Assistant General Manager on 18 Feb 2024
Hello Gina, Thank you for the nice review. We hope that you will stay with us again. Have a great day!

10/10 Excellent

Sherry

Travelled with partner
Liked: Cleanliness, amenities
Check in was fast and easy. The room was clean
Stayed 1 night in Feb 2024
Response from Cynthia Crowley - Assistant General Manager on 18 Feb 2024
Hello Sherry, Thank you for the nice review. We hope that you will stay with us again. Have a great day!

6/10 Okay

Jeff

Travelled with family
Liked: Staff & service
This was a decent motel, but had a couple of key problems for us. First, the dish needed to be adjusted because many stations were fading in and out. Not a deal-breaker, but frustrating when you want to relax and enjoy your favorite shows. Second, and a deal-breaker for me, was the $5 charge for parking. Seriously? Do people walk to stay at the motel? If you think your routine parking lot is that fancy, build the cost into the room. We will not be back.
Stayed 1 night in Feb 2024

4/10 Poor

Bruce M

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property has a good corner location providing excellent visibility of facility. However, the entire place needs demolished and a new hotel erected. So bare bones and dirty with furniture so stained and tattered I was afraid to sit on it. Never again and may make me reconsider Expedia.
Stayed 3 nights in Feb 2024

10/10 Excellent

Benjamin

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Cynthia Crowley - Assistant General Manager on 18 Feb 2024
Hello Benjamin, Thank you for the nice review. We hope that you will stay with us again. Have a great day!

8/10 Good

Henry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a perfectly acceptable hotel, though the dining and strange room smell were offputting. The staff were exceptional.
Stayed 2 nights in Feb 2024
Response from Cynthia Crowley - Assistant General Manager on 7 Feb 2024
hello Henry, Thank you so much for the nice review. We hope that you will stay with us again. Have a great day!

2/10 Terrible

Kayti

Travelled with family
Liked: Cleanliness, staff & service
Selected this hotel for the pool and bar. Got there to check in and was told both the bar and pool are closed. We didn’t even end up checking in and left to go somewhere else.
Stayed 1 night in Feb 2024

2/10 Terrible

Joseph

Stayed 2 nights in Jan 2024

10/10 Excellent

Amy, Lincoln

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
We always stay here.
Stayed 2 nights in Jan 2024
Response from Cynthia Crowley - Assistant General Manager on 28 Apr 2024
Hello Amy, Thank you so much for the nice review. We hope that you will stay with us again. Have a great day!

8/10 Good

Rose

Disappointed in no breakfast or cleansing of room.
Stayed 2 nights in Jan 2024
Response from Cynthia Crowley - Assistant General Manager on 29 Jan 2024
Hello Rose, Thank you for your feedback and I am sorry you did not enjoy your stay. I will pass this on to the General Manager concerning breakfast and housekeeping.

2/10 Terrible

mia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wouldn’t let my dog stay there
I book this hotel because of location and amenities,I get there hot tub out of order,smell in lobby,Breakfast was not available after I paid extra for my breakfast.I need a refund
Stayed 1 night in Jan 2024

10/10 Excellent

timothy

Stayed 1 night in Jan 2024
Response from Cynthia Crowley - Assistant General Manager on 28 Jan 2024
Hello Timothy, Thank you for the nice review. we hope that you will stay with us again soon!

8/10 Good

Janice

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I didn't like that it was difficult to find out on their website whether they serve breakfast. Turns out they sell a "breakfast box" and for what is in it, it's quite expensive. The two women at the front desk couldn't have been sweeter.
Stayed 1 night in Jan 2024
Response from Jesse Graham on 15 Jan 2024
Janice, Thank you for taking the time to leave a review. We will look into making the breakfast options more clear on the website.

6/10 Okay

Terri

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
C
Stayed 1 night in Jan 2024
Response from Jesse Graham on 15 Jan 2024
Terri, Thanks for the leaving a review, we look forward to your next stay.

10/10 Excellent

Sofie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So good
Stayed 1 night in Jan 2024
Response from Jesse Graham on 15 Jan 2024
Sofie,Thanks for the fantastic review, we look forward to your next stay!

8/10 Good

Gene

Stayed 1 night in Jan 2024
Response from Cynthia Crowley - Assistant General Manager on 1 Feb 2024
Hello Gene, Thank you for the nice review. We hope that you will stay with us again. Have a great day!

4/10 Poor

Pat

Liked: Cleanliness, staff & service
It was average. Rooms are pretty noisy with connector door.
Stayed 2 nights in Jan 2024
Response from Jesse Graham on 15 Jan 2024
Pat,We are sorry you had noisy neighbors. On your next stay we will be sure to put you in a much quieter non connecting room!

10/10 Excellent

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Absolutely loved this place and the staff that made it feel welcoming!
Stayed 2 nights in Dec 2023
Response from Jesse Graham on 15 Jan 2024
Eduardo,Thank you for the wonderful review! We look forward to your next stay with us!

10/10 Excellent

Igho

Stayed 2 nights in Dec 2023
Response from Cynthia Crowley - Assistant General Manager on 28 Jan 2024
Hello Igho, Thank you for the nice review. We hope that you will stay with us again soon!

10/10 Excellent

Kacey

Liked: Staff & service
Stayed 1 night in Dec 2023
Response from Cynthia Crowley - Assistant General Manager on 8 Jan 2024
Hello Kacey, Thank you for the nice review. We hope that you will stay with us again. Have a great day!

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was good. large clean rooms, plenty of open areas to gather. The stay was comfortable. Don't like the idea of paying for parking when driving to a hotel. what are you to do with your car. we did not fly out to anywhere where we would leave our cars for a period of time. also to wait 3 weeks for a refund for damage when it is charged to you in a second is not good.
Stayed 2 nights in Dec 2023

10/10 Excellent

Robin

Stayed 1 night in Dec 2023
Response from Cynthia Crowley - Assistant General Manager on 21 Dec 2023
Hello Robin, Thank you so much for the nice review. We hope that you will stay with us again. Happy Holidays to you!

10/10 Excellent

Vendon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Cynthia Crowley - Assistant General Manager on 17 Dec 2023
Hello Vendon, Thank you for the nice review. We hope that you will stay with us again. Happy Holidays to you!

10/10 Excellent

Joshua

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool
Stayed 1 night in Dec 2023
Response from Cynthia Crowley - Assistant General Manager on 17 Dec 2023
Thank You Again Joshua! I am glad that you enjoyed the pool and hot tub :)

10/10 Excellent

Joshua

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Pool and hot tub
Stayed 4 nights in Dec 2023
Response from Cynthia Crowley - Assistant General Manager on 17 Dec 2023
Hello Joshua, Thank you for the nice review and we hope that you will stay with us again. Happy Holidays to you!

6/10 Okay

Michael

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Nov 2023
Response from Cynthia Crowley - Assistant General Manager on 17 Dec 2023
Hello Michael, Thank you for staying with us and Happy Holidays to you.

10/10 Excellent

Ronald

Stayed 1 night in Dec 2023
Response from Cynthia Crowley - Assistant General Manager on 2 Jan 2024
Hello Ronald, Thank you for the nice review. Hope that you had a Happy New Year! We hope that you will stay with us again.