Terrace/patio
Check availability

Reviews of Home2 Suites by Hilton Kansas City KU Medical Center

3 out of 5
Home2 Suites by Hilton Kansas City KU Medical Center
3440 Rainbow Ext, Kansas City, KS

Reviews

9.0

Wonderful

Rating 10 - Excellent. 514 out of 797 reviews" "
Rating 8 - Good. 190 out of 797 reviews" "
Rating 6 - Okay. 46 out of 797 reviews" "
Rating 4 - Poor. 26 out of 797 reviews" "
Rating 2 - Terrible. 21 out of 797 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was happily surprised by how clean, quiet and new this hotel is. The staff was exceptionally friendly and helpful, too. I will definitely stay here again if I return to Kansas City!
Stayed 2 nights in Apr 2024

10/10 Excellent

Irene

Liked: Staff & service, property conditions & facilities
I had a pretty scary cancer scare and we went and stayed there I'm four nights to use the pool and stuff it was really nice we enjoyed everything about it
Stayed 1 night in May 2024

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Caitlin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean & friendly host!
Stayed 4 nights in Mar 2024

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Clydeadrian

Travelled with family
Liked: Staff & service, amenities
The floor wasn’t vacuumed, and the surfaces were dirty; but the location and the amenities were great.
Stayed 3 nights in Apr 2024

10/10 Excellent

Malinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Luana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Samuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly. Would stay again.
Stayed 1 night in Apr 2024

10/10 Excellent

Kathryn

The staff was very polite and kind.
Stayed 4 nights in Apr 2024

10/10 Excellent

MICHELLE, FPO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good place, the reason I have a 4 star is the pool is not heated or if it is, the temperature of the water was cold. Otherwise, it’s a good place to stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Adjowa

Stayed 1 night in Mar 2024

10/10 Excellent

Icela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Dave, Manhattan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Jennifer Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and clean comfortable room.
Stayed 1 night in Mar 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Teresa

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean and it was nice having a kitchen in the room.
Stayed 2 nights in Mar 2024

10/10 Excellent

nagisa

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly, good price
Stayed 2 nights in Feb 2024

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs Up
We enjoyed this hotel from the moment we walked in—friendly staff, hot teas, cocoa, coffee, and cookies daily, all free. The room was large, with an extra seating area and a curtain to draw for those heading to bed early while others wanted to stay up and catch their favorite shows. The kitchen was a plus as we cooked daily. Breakfast was offered for free, and it was delicious! It is an excellent location as we travel to the convention center daily. We would highly recommend and would stay again!
Stayed 4 nights in Feb 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Clean room, front desk AMAZING, fast check-in, knowledgeable, helpful, great hot breakfast, lobby clean, nice fitness center, wonderful family experience.
Stayed 2 nights in Feb 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Staff helpful.
Stayed 2 nights in Feb 2024

10/10 Excellent

Christie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean. Hotel amenities were nice. The room was in great condition and comfortable. Staff were friendly and helpful. The complimentary breakfast was very good. Overall an enjoyable stay!
Stayed 4 nights in Feb 2024

8/10 Good

Luther

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Lauren

Travelled with family
When we checked in that night, our floor had someones toenail clippings all over and there was grass on the bed as if someone laid down with their shoes on. We asked for someone to vacuum the floor while we were at dinner and they said yes but did not, the next day, we asked again and they said housekeeping would get to it but they never did so that evening I asked for the vacuum myself and they would not let me have it. So three of us slept in the only clean bed and we basically didnt take our shoes off until we were getting in bed. Staff was friendly though and the area was not bad at all, very quiet and very close to where we needed to be.
Stayed 2 nights in Feb 2024

8/10 Good

Kathleen

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Our family enjoyed our stay here. The room was large and comfortable. The location is close enough to all of the activities we planned. Everything was in working order and the kids loved the pool, which was well maintained. The only reason we cannot give 5 starts: my son found a moldy rotten apple under the bed and we found a toy in the room left by a previous guest.
Stayed 1 night in Feb 2024

10/10 Excellent

Rhonda, Clifton

Liked: Property conditions & facilities
Modern clean. Good location for needing healthcare at KUMC. Applebees next door is a nice nice bonus.
Stayed 1 night in Jan 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, hot breakfast
Stayed 1 night in Jan 2024

10/10 Excellent

Timm

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and well appointed. Refrigerator was a little noisy. Front desk receptionists were great!
Stayed 1 night in Jan 2024

10/10 Excellent

Andrea

Stayed 1 night in Jan 2024

10/10 Excellent

Alona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 days always clean and smelled good
Stayed 11 nights in Dec 2023

10/10 Excellent

Judy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super close to the hospital where we needed to go, convenient to restaurants. Friendly staff members
Stayed 1 night in Jan 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Huge room with kitchen. Clean except sofa sleeper. Would stay there again
Stayed 2 nights in Dec 2023

4/10 Poor

Emmie

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Kelsi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jade

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Angela

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There were bugs in our room, look up silverfish-theyre disgusting. The bed was rock hard and smaller than a queen. The couch was more comfortable than the bed. The dishes were not clean and the walls were so thin. It was not worth the cost at all.
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stolen car
The hotel was great, sadly our car was stolen from the parking lot. Staff was helpful calling police and looking at security footage. Apparently the people who stole the car were actually staying at the hotel.
Stayed 1 night in Dec 2023

10/10 Excellent

Alissa, Venice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Cora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Donna

Travelled with family, Business traveller
Liked: Amenities
Love its location so close to KU Med Center. Having Applebees so close is a bonus. Staff is very friendly and helpful.
Stayed 2 nights in Dec 2023

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was immaculate from the cleanliness of the room. To the breakfast provided. Amazing.
Stayed 2 nights in Dec 2023

10/10 Excellent

Precious

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Liliana

Stayed 1 night in Nov 2023