Lobby sitting area
Check availability

Reviews of American Inn North Kansas City

3.5 out of 5
American Inn North Kansas City
1211 Armour Rd, North Kansas City, MO

Reviews

6.6
Rating 10 - Excellent. 282 out of 1000 reviews" "
Rating 8 - Good. 236 out of 1000 reviews" "
Rating 6 - Okay. 152 out of 1000 reviews" "
Rating 4 - Poor. 127 out of 1000 reviews" "
Rating 2 - Terrible. 203 out of 1000 reviews" "

6.4/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Travis

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Smell Marijuana as soon as you get there. People loitering around outside of property. Can hear every door open and shut down hallway. Noises from interstae . Theres a reason its cheap. Glad it was only for a night
Stayed 1 night in May 2024
Response from Hadley W. on 23 May 2024
Travis,I'm sorry for the issues you experienced during your stay with us. We will work hard to fix them for the future. Safe travels home.

4/10 Poor

Peter

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We were in a non-smoking section, yet there was a strong odor of smoke everywhere. The carpet and furnishings were worn out, even the towels were old. The best part was the bathroom. It seemed to have been renovated in recent years, and it is spacious.
Stayed 2 nights in May 2024
Response from Hadley W. on 21 May 2024
Peter,Anytime you have an issue in your room, please let us know and we are happy to move you to a different area of the hotel or send someone to fix the issues. I am very sorry about the issues you experienced during your stay here. I'm glad you were able to enjoy the spacious bathroom area and a recently remodeled room. Safe travels home!

2/10 Terrible

Dawn

Travelled with family
The room was horrible. They had not updated their website in 2 yrs and the rooms show it. The sheets and blankets looked like they were from goodwill. The couch in the room looks like it is from the 90’s and had stains. The carpet was gross and there was urine on the floor at the base of the toilet. The area is extremely sketchy and seems like it should be a hotel that offers hourly rates! Never ever stay here
Stayed 2 nights in May 2024
Response from Hadley W. on 20 May 2024
Dawn,I am so sorry you were not satisfied with your stay. I have noted everything you mentioned in your review and plan to speak to our housekeeping staff regarding the issues you experienced. Anytime you have an issue inside your room, please let us know right away and we will send someone to fix it or move you to a different room. We would never want you to stay in a room you are not happy with. Thank you for your input and we hope you travel home safely!

2/10 Terrible

Rodney

Stayed 1 night in May 2024
Response from Hadley W. on 28 May 2024
Rodney,Please share with me some of the details from your stay that lead you to this rating so that we may better serve you in the future. Safe travels home!

2/10 Terrible

Nicholas, Kansas city

Stayed 1 night in May 2024
Response from Hadley W. on 6 May 2024
Nicholas,Please share with me some of the details from your stay that lead you to this rating so that we may better serve you in the future and make it a perfect 10/10 next time!

8/10 Good

Rodney

Stayed 1 night in May 2024
Response from Hadley W. on 23 May 2024
Rodney,Thank you for taking the time to leave us a positive rating regarding your stay. We appreciate your business and hope you will stay with us again in the future! Safe travels home.

2/10 Terrible

Daniel

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap for a reason
Stayed 2 nights in Apr 2024
Response from Hadley W. on 6 May 2024
Daniel,Please share with me some of the details from your stay that lead you to this rating so that we may better serve you in the future and make it a perfect 10/10 next time!

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Nice rooms
Stayed 1 night in Apr 2024
Response from Hadley W. on 6 May 2024
Barbara,Thank you for taking the time to leave us positive feedback about your stay! We appreciate your business and hope you will stay with us again in the future. Safe travels home!

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Good price
Stayed 2 nights in Apr 2024
Response from Hadley W. on 6 May 2024
Laura,Thank you for taking the time to leave us positive feedback about your stay! We appreciate your business and hope you will stay with us again in the future. Safe travels home!

4/10 Poor

Janice

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My guest was treated poorly by the staff when using the laundry room. He was approached in a negative manner for no reason. It was worked out but unacceptable
Stayed 1 night in Apr 2024
Response from Hadley W. on 6 May 2024
Janice,I am so sorry for the issues your guest experienced during your stay with us. We will work hard to make sure this does not happen again in the future. Safe travels home!

4/10 Poor

Deneise

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
You get what you pay for if you decide to stay at this place!!! First night… I knew I should have returned to my car and just drive away after pulling up, but fatigue and thunderstorm made me decide to stay. 2nd morning, around 5:15am, awakened by loud shouting and banging by occupants in a nearby room. By 5:55am, hotel security showed up and one of the occupants apparently gathered his things and stormed out. That same evening, from 10pm to about 2 or 3am, constant banging of room doors and yelling or loud talking up and down the long hallway by all sorts. Walls and ceilings are paper thin. If on first floor, you can hear every creek or movement above you. After midnight, could hear food delivery man at a room. Several times I heard someone trying my door knob. I had placed a coffee table up against my door for the 3 nights I was there. Did I mention the large dog barking on and off for over an hour around midnight. I got up on my last morning and quickly gathered my belongings and got the heck up out of there. I’ll now spend the extra $50/$75 more per night to stay at a decent hotel.
Stayed 3 nights in Apr 2024
Response from Hadley W. on 6 May 2024
Deneise,I am sorry for the issues you experienced during your stay with us. Anytime you have an issue inside your room, please let one of our 24-hour from desk staff members know and they will send security to tend to any issues you are experiencing. Thank you for bringing this to our attention. We will make sure this does not happen again in the future. Thank you for your business and safe travels home!

10/10 Excellent

Jason, Hazelwood

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
It was cheap and convenient.
Stayed 1 night in Apr 2024
Response from Hadley W. on 6 May 2024
Jason,Thank you for taking the time to leave us positive feedback about your stay! We appreciate your business and hope you will stay with us again in the future. Safe travels home.

2/10 Terrible

Mynor

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible place. Only stayed for about 5 minutes. Upon reaching my room and attempting to settle down, I came across a used needle in my room. This was so unsettling. I’m glad from desk was able to sort out my refund. However, this situation made me feel extremely unsafe and uneasy.
Stayed 4 nights in Apr 2024
Response from Hadley W. on 6 May 2024
Mynor, I am sorry for the issues you experienced during your stay with us. I am glad our front desk staff was able to assist you with a full refund. Safe travels home.

10/10 Excellent

Sarah

Stayed 1 night in Apr 2024
Response from Hadley W. on 6 May 2024
Sarah,Thank you for taking the time to leave us positive feedback about your stay! We appreciate your business and hope you will stay with us again in the future. Safe travels home.

8/10 Good

Cameron

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed here for the price, so ya get whatcha pay for basically. Not the cleanest or nicest smelling. Closed shade, brought own supplies (pillow/blanket etc) and used some good smelling stuff to make room nicer. Overall worked out well for my trip honestly (I only go in there to sleep basically, rest of time just out and about and it’s in a very good location)
Stayed 2 nights in Apr 2024
Response from Hadley W. on 15 Apr 2024
Cameron,Thank you for taking the time to leave us a detailed review about your stay. I'm glad you are pleased with the price as we try to stay competitive with the surrounding hotels in our area. We hope you travel home safely!

10/10 Excellent

Nae

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I usually don’t have any problems staying here. Becky is very pleasant and she helps out a lot , Crystal is very rude and there’s another older lady who’s very rude also. And there was one time the cleaning staff did not change my sheets out just made my bed back up I was not happy about that. And the towels could be a lot cleaner with less stains. Otherwise you get what you pay for abd in my opinion it’s a decent place to stay especially for the price.
Stayed 1 night in Apr 2024
Response from Hadley W. on 15 Apr 2024
Nae,We greatly appreciate your repeat business and hope you continue to stay with us. Anytime you have an issue with a staff member, please contact me directly and I will be happy to assist with the issue. I am here daily and my contact information is listed at the front desk. Thank you for bringing this to our attention.

4/10 Poor

Amber

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire property smelled like weed. While checking in, the staff was snotty and seemed annoyed. The rooms were ok in cleanliness, but it had an overlook of dingy.
Stayed 1 night in Apr 2024
Response from Hadley W. on 15 Apr 2024
Amber, Anytime you have an issue please let us know and we will be happy to assist you immediately. I am here daily and anytime you need something regarding our staff, I am happy to assist with that as well. Thank you for bringing this to our attention. Safe travels home!

10/10 Excellent

Donnell

Stayed 3 nights in Apr 2024
Response from Hadley W. on 6 May 2024
Donnell,Thank you for taking the time to leave us positive feedback about your stay! We appreciate your business and hope you will stay with us again in the future. Safe travels home!

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my one night stay here. The staff were friendly and welcoming and the room was clean and well kept. I appreciated that the area wasn’t too noisy at night which allowed me to sleep through the night. There are close food and coffee options and if you’d rather go to a gas station there’s one just a few steps away. I would definitely stay here again.
Stayed 1 night in Mar 2024
Response from Hadley W. on 9 Apr 2024
Katie,Thank you for taking the time to leave us a positive review about your stay! I'm glad to hear you were able to enjoy the nearby businesses and your stay was quiet and enjoyable. Thank you for your business!

10/10 Excellent

Kenny, Pittsburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was ppl with a truck taken apart (motor) in parking lot. Taking up ALOT of parking by door entries
Stayed 1 night in Mar 2024
Response from Hadley W. on 29 Mar 2024
Kenny, Thank you for bringing this to our attention because we do not allow for anyone to do work on their cars in the parking lot. I'm sorry this happened during your stay but we will do a better job moving forward to monitor this. We appreciate your business and hope you will stay with us again in the future. Safe travels home!

2/10 Terrible

Jeffery

Stayed 1 night in Mar 2024
Response from Hadley W. on 16 Apr 2024
Jeffery,Please share with me some of the details from your stay so that we may better serve you in the future. Safe travels home!

2/10 Terrible

Gage

Travelled with partner
Disliked: Amenities, property conditions & facilities
This place is dirty, the carpets are disgusting, the tv didn’t work, walls are paper thin, heard the couple next door being very intimate until 6 in the morning. Spend the extra money and go somewhere else
Stayed 1 night in Mar 2024
Response from Hadley W on 18 Mar 2024
Gage,I'm sorry you were unhappy during your stay with us. Anytime you have a noise complaint or an issue inside your room, please don't hesitate to let one of our 24-hour front desk staff members know and we will send security to handle it right away. We also would have been happy to move you to a different room if needed. Again, I apologize you had this experience with us and we will work hard to fix the issues you mentioned above. Safe travels home!

10/10 Excellent

Heidi

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Hadley W. on 18 Mar 2024
Heidi,Thank you for taking the time to leave us a positive rating! We appreciate your business and hope you will stay with us again in the future. Safe travels home!

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Hadley W. on 18 Mar 2024
Tonya,Thank you for taking the time to leave us a positive rating! We appreciate your business and hope you will stay with us again in the future. Safe travels home!

8/10 Good

Jacob

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The inn was a great place to rest our heads after planet comic con. The beds were comfy and the hall was quiet, it was a great place to stay for the weekend.
Stayed 2 nights in Mar 2024
Response from Hadley White on 13 Mar 2024
Jacob,Thank you for taking the time to leave us positive feedback about your stay! We love to hear from our satisfied guests. I am glad you were able to enjoy your time in Kansas City during Comic Con and our location was suitable for your needs during that time. Safe travels home!

2/10 Terrible

Richard

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Looked nothing like pictures
Stayed 1 night in Mar 2024
Response from Hadley W. on 13 Mar 2024
Richard,I'm sorry you were not satisfied with your stay. Anytime you have an issue with your room, please let one of our 24-hour front desk staff members know right away and we will be happy to move you to a different room or send someone to fix any issues you might have. Thank you for your business.

6/10 Okay

Connor

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
just need a good dusting and maybe an incense or two
Stayed 1 night in Mar 2024
Response from Hadley W. on 13 Mar 2024
Connor,Thank you for bringing this to our attention. We have around-the-clock housekeeping staff members to assist any cleanliness issues you may have during your stay. We hope you travel home safely!

8/10 Good

Cayla

Liked: Cleanliness, staff & service, property conditions & facilities
It did what it was supposed to! My friend and I just needed a cheaper hotel to sleep in for the night. The ladies at the front desk when checking in and out were both very nice! The room was clean besides a couple small stains on the sheets but there were no bugs and our cars did not get broken into so that was a huge plus for us!
Stayed 1 night in Mar 2024
Response from Hadley W. on 13 Mar 2024
Cayla,Thank you for taking the time to leave us positive feedback about your stay. We appreciate your business and love to hear from our satisfied guests. I'm glad to hear the ladies at the front desk were able to assist you and your room was clean as customer satisfaction and safety is our top priority! Safe travels home.

10/10 Excellent

Tonya

Travelled with family
Liked: Staff & service, property conditions & facilities
This property at American Inn is a great location. The hotel is close to a lot of places. Especially downtown KCMO. Near places I visit.
Stayed 4 nights in Mar 2024
Response from Hadley W. on 13 Mar 2024
Tonya,Thank you for taking the time to leave us positive feedback about your stay! We love to hear from our satisfied customers. I'm glad our location is suitable for the places in Kansas City you like to visit! We look forward to doing business with you again in the future.

8/10 Good

Catlyn

Liked: Cleanliness
Nice property, convenient to where we were planning on going to visit. The only troubles we had was
Stayed 2 nights in Feb 2024
Response from Hadley W on 27 Feb 2024
Catlyn,Thank you for taking the time to leave us positive feedback! We greatly appreciate your business and hope you will stay with us again in the future. Safe travels home!

8/10 Good

Kenneth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff nice location
Stayed 1 night in Feb 2024
Response from Hadley W. on 27 Feb 2024
Kenneth,Thank you for taking the time to leave us positive feedback! We greatly appreciate your business and hope you will stay with us again in the future. Safe travels home!

8/10 Good

Rodney

Stayed 1 night in Feb 2024
Response from Hadley W. on 21 Mar 2024
Rodney,Thank you for taking the time to leave us a positive rating regarding your stay with us. We appreciate your business and hope you will stay with us again in the future. Safe travels home!

10/10 Excellent

Nae

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Hadley W. on 27 Feb 2024
Nae,Thank you for taking the time to leave us positive feedback! We greatly appreciate your business and hope you will stay with us again in the future. Safe travels home!

4/10 Poor

Jordan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hadley W. on 27 Feb 2024
Jordan,Please share with me some of the details from your stay so that we may better serve you in the future. Thank you for your business. We will work hard to make it a perfect 10/10 next time! Safe travels home.

10/10 Excellent

Mark

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New carpet, fresh paint, new mocrowave and mini fridge. The room was very cozy, and clean. Fast check in and friendly staff. Complimentary coffee in the front lobby in the morning.
Stayed 1 night in Feb 2024
Response from Hadley W. on 27 Feb 2024
Mark,Thank you for taking the time to leave us positive feedback! We greatly appreciate your business and hope you will stay with us again in the future. Safe travels home!

6/10 Okay

Mouna

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
When we got the room the sheets and pillows were stained and dirty, I asked the front desk for new ones and they apologized about it and gave me clean sheets and new pillows. The walls are thin so it gets noisy but overall it was fine. The service wasn’t bad at all.
Stayed 2 nights in Feb 2024
Response from Hadley W. on 27 Feb 2024
Mouna,Thank you for taking the time to leave us positive feedback! We greatly appreciate your business and hope you will stay with us again in the future. We will take into consideration the issues you experienced and correct them for future stays. Safe travels home!

8/10 Good

Doris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Hadley W. on 27 Feb 2024
Doris,Thank you for taking the time to leave us positive feedback! We greatly appreciate your business and hope you will stay with us again in the future. Safe travels home!

10/10 Excellent

Nicholas, Kansas city

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Never no problems with the staff.
Stayed 4 nights in Feb 2024
Response from Hadley W. on 27 Feb 2024
Nicholas,Thank you for taking the time to leave us positive feedback! We greatly appreciate your business and hope you will stay with us again in the future. Safe travels home!

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near work so if had to get to work could with no issues and very quiet
Stayed 2 nights in Feb 2024
Response from Hadley W. on 27 Feb 2024
Diana,Thank you for taking the time to leave us positive feedback! We greatly appreciate your business and hope you will stay with us again in the future. Safe travels home!

4/10 Poor

Lindell

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Hadley W on 3 Feb 2024
Lindell,Please share with me some of the details from your stay so that we may better serve you in the future and make it a perfect 10/10 next time! Safe travels home.

10/10 Excellent

Donny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Hadley W on 3 Feb 2024
Donny,Thank you for taking the time to leave us a positive rating! We appreciate your business and hope you will come stay with us again in the future. Safe travels home!

2/10 Terrible

Linn Valley

Stayed 1 night in Jan 2024
Response from Hadley W. on 3 Feb 2024
Linn,Please share with me some of the details from your stay so that we may better serve you in the future and make it a perfect 10/10 next time! Safe travels home.

10/10 Excellent

Nicholas, Kansas city

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hadley W on 3 Feb 2024
Nicholas,Thank you for taking the time to leave us a positive rating! We appreciate your business and hope you will come stay with us again in the future. Safe travels home!

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Hadley W on 3 Feb 2024
Diana,Thank you for taking the time to leave us a positive rating! We appreciate your business and hope you will come stay with us again in the future. Safe travels home!

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hadley W on 3 Feb 2024
Alex,Thank you for taking the time to leave us a positive rating! We appreciate your business and hope you will come stay with us again in the future. Safe travels home!

4/10 Poor

Janice

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to my friend. Not safest place
Stayed 1 night in Jan 2024
Response from Hadley W on 3 Feb 2024
Janice,Please share with me some of the details from your stay so that we may better serve you in the future and make it a perfect 10/10 next time! Safe travels home.

4/10 Poor

Eric

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The place was very noisy and our room was dirty
Stayed 1 night in Dec 2023
Response from Hadley W on 3 Feb 2024
Eric, Please let our front desk staff know anytime you have an issue inside your room and we will be happy to attend to it accordingly. Thank you for your business and safe travels home!

10/10 Excellent

Jerry

Travelled with family
Liked: Staff & service
Stayed 3 nights in Dec 2023
Response from Hadley W on 3 Feb 2024
Jerry,Thank you for taking the time to leave us a positive rating! We appreciate your business and hope you will come stay with us again in the future. Safe travels home!

2/10 Terrible

Ashley

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our shower didn’t work! There was terrible sink coming from inside the over drain hole in sink and my son got glass cut on his foot 2 times! And the room sink of cigarette and was a non smoking room.
Stayed 1 night in Dec 2023
Response from Hadley W on 3 Feb 2024
Ashley,Please let our front desk staff know anytime you have an issue inside your room and we will be happy to attend to it accordingly. Thank you for your business and safe travels home!

10/10 Excellent

Koreonia

Liked: Cleanliness, staff & service, property conditions & facilities
10/10 would stay again
Stayed 1 night in Dec 2023
Response from Hadley W on 3 Feb 2024
Koreonia,Thank you for taking the time to leave us a positive rating! We appreciate your business and hope you will come stay with us again in the future. Safe travels home!