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Reviews of Nihara Resort And Spa

3.5 out of 5
Nihara Resort And Spa
Kothad PO, Near Aster Medicity, Kanayannur, Kerala

Reviews

8.0

Very good

Rating 10 - Excellent. 2 out of 3 reviews" "
Rating 8 - Good. 0 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 1 out of 3 reviews" "
Rating 2 - Terrible. 0 out of 3 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

8.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Kumaresan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One is best and calm place around Kochi
Stayed 6 nights in Nov 2023
Response from Nihara Resort And Spa on 2 Dec 2023
Dear Kumaresan,We're beyond thrilled to receive your perfect 10-star rating! Your support inspires us to continue delivering unparalleled service.

4/10 Poor

Anne, Kerala, India

Liked: Cleanliness, staff & service
Disliked: Room comfort
The ambience of the resort is good! But what spoilt it all was the room we stayed in. We used the pool cottage where the bedroom is upstairs ,bathroom and sitting area downstairs . Only the bedroom had AC. It was very uncomfortable to step down each time we wanted to use the bathroom . Secondly , there’s usually bed and breakfast for most places but that was not included here.
Stayed 1 night in Dec 2018
Response from Nihara Resort And Spa on 2 Dec 2023
Dear Anne,Thank you for your feedback! We're glad to hear that you liked the ambience of our resort. We apologize for the inconvenience caused by the room layout. Your concerns regarding the AC and the bathroom accessibility have been noted, and we'll definitely work on improving this aspect. Regarding the breakfast, we appreciate your feedback and will take it into consideration for future enhancements. We hope to have the opportunity to serve you better in the future.

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic oasis
This is a new resort, the staff are very helpful & learning all the time. Do not be put off by proximity to the road, once here you barely notice it and the surrounding area is beautiful. Take the ferry, 2 rupees!! across to the next island & meander, it's fantastic! The birds & fauna are awesome, you may get lost, fear not the local people could not be more helpful. The food in the resort is amazing though the menu is extensive so you may have difficulty choosing what to eat! The pool is perfect & pool rooms are actually swim up, all rooms have balconies, though the king cottages are close to the pool & gardens. The a.c. & WiFi are more than adequate. We booked 1 night & stayed 3, that's how fantastic it is.
Stayed 1 night in Dec 2017
Response from Nihara Resort And Spa on 2 Dec 2023
Dear Jane,Thank you so much for sharing your wonderful feedback! We're thrilled to hear that you found our staff helpful and that you enjoyed your stay at our new resort. We're glad that the proximity to the road did not affect your overall experience, and that you found the surrounding area beautiful. The ferry ride to the next island sounds amazing, and we appreciate you mentioning the helpfulness of the local people. It's great to hear that you enjoyed our extensive menu and found the food amazing. We're glad you had a perfect time at the pool and loved our swim-up pool rooms. Thank you for highlighting the balcony in all rooms and the close proximity of the king cottages to the pool and gardens. We're happy to hear that our air conditioning and WiFi met your expectations. We appreciate your support and hope to have the pleasure of hosting you again in the future!