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Reviews of Aura One Hotel

4 out of 5
Aura One Hotel
Next to Lulu Shopping Mall, Opposite Nandillath G-mart, Kanayannur, Kerala

Reviews

7.2

Good

Rating 10 - Excellent. 4 out of 11 reviews" "
Rating 8 - Good. 1 out of 11 reviews" "
Rating 6 - Okay. 3 out of 11 reviews" "
Rating 4 - Poor. 3 out of 11 reviews" "
Rating 2 - Terrible. 0 out of 11 reviews" "

6.4/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Poor

Hussain

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is nothing like what they advertise in the pictures. Place smells like a smoking (cigarette) zone and A/C doesn’t work properly. Bed linen seems old untidy and the staff could have been more friendly and decent
Stayed 2 nights in Dec 2023

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you don't care about hygiene or cleanliness...
Horrible place to stay. Cockroaches, stained chairs, dirty sheets (they just tucked back the sheets after the previous guest left). The springs in the mattress were so loud and uncomfortable. I wouldve slept on the floor if it wasn't for the cockroaches. They don't change the sheets in the afternoon unless we ask them to. A leading web search shows this hotel is a 4-star. This hotel is 2star at best and it's better to call them directly and book. They offered me less than half the price first because they didn't know my booking was prepaid.
Stayed 2 nights in Nov 2023

4/10 Poor

Mohamed

Disliked: Cleanliness, staff & service
Bad service, not recommended
It was a good experience in the first few days. After that they did not even clean the room and toilet properly. The breakfast was restricted with only few rotis for us. Others guests were provided as much as they wish. The last day there was a bun with fungus which was there for the breakfast.
Stayed 14 nights in Feb 2022

6/10 Okay

Sahil

Liked: Cleanliness, staff & service
Disliked: Room comfort
Close to mall, difficult parking situation
Overall, the hotel was fine. Nothing fancy, nothing terrible, just your run of the mill budget hotel. The parking situation is very difficult though due to the proximity to a big shopping mall. There is no (legal) parking near the hotel. I ended up parking about a 10min walk away. Maybe just parking overnight in the mall might have been a better option.
Stayed 1 night in Dec 2021

6/10 Okay

Jithesh

Travelled with family
Liked: Staff & service, room comfort
Great for shopping @ Lulu Mall
Great location if shopping at Lulu Mall. Parking is 5 min walk in a public space shared with pay and display facility. Rooms are basic but comfortable. Plenty of room for improvement though.
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No hot water
No hot water.
Stayed 1 night in Jan 2020

10/10 Excellent

Rohit, Australia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property.. clean rooms and bathrooms.. breakfast was very nice and yummy.. next to Lulu shopping, very easy access
Stayed 1 night in Dec 2019

10/10 Excellent

David

Stayed 1 night in Oct 2019

10/10 Excellent

Satkunabalan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Aug 2019
Response from FOA on 12 Aug 2019
Greetings from Aura One Hotel Kochi. Thank you for your candid feedback. I will certainly convey your sentiments to the team, who will be enthused to meet and exceed your expectations, every time you stay with us. We hope to see you soon when your travel brings you to our area. Team A1 A Short story of Living...

6/10 Okay

Verified traveller

Liked: Staff & service
UU
There were ants in the bathroom, There was smoking smell in the room and preferred room was not be allocated after confirming that we will be shifted on our second day of the stay.
Stayed 3 nights in Jun 2019
Response from FOA/ on 12 Aug 2019
Dear Guest Greetings From Aura one. I'm sorry to hear that you didn't have good experience with us. I have made a note of your complaint and sharing the same with our team to ensure that you have a better experience next time.

10/10 Excellent

Susanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023