Standard Room, 1 Queen Bed, Fridge, Microwave, Non Smoking | Desk, soundproofing, free WiFi, bed sheets

Reviews of Super 8 by Wyndham Kamloops East

2 out of 5
Super 8 by Wyndham Kamloops East
2459 Trans Canada Hwy, East Frontage Rd, Kamloops, BC

Reviews

6.6
Rating 10 - Excellent. 76 out of 604 reviews" "
Rating 8 - Good. 202 out of 604 reviews" "
Rating 6 - Okay. 175 out of 604 reviews" "
Rating 4 - Poor. 90 out of 604 reviews" "
Rating 2 - Terrible. 61 out of 604 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Judy

Travelled with partner
It was ok, lacking ironing board, hair dryer. Pool was empty.
Stayed 2 nights in May 2024
Response from Team front desk on 6 May 2024
Hello JudyWe have Iron and iron board ask the front desk.

4/10 Poor

Ken

Disliked: Amenities, property conditions & facilities
Room outdated ,very small ,no outlets to plug in laptop or charge phone . had a micro wave that couldn't be plugged in to use
Stayed 1 night in May 2024
Response from Team front desk on 6 May 2024
We apologise for your dissatisfaction and promise to make the problem you encountered right. Thank you for informing us.

2/10 Terrible

Robert

Travelled with family
My elderly mom couldn’t sleep and was coughing and sneezing every so often while staying in our room. Clearly there was something going on within our room because she wasn’t like this prior.
Stayed 1 night in Apr 2024
Response from Team front desk on 29 Apr 2024
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 Good

Brad

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Apr 2024
Response from Team front desk on 27 Apr 2024
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Abbas

Liked: Cleanliness, staff & service
Good for the price.
Stayed 1 night in Apr 2024
Response from Team front desk on 27 Apr 2024
Thank you for your great feedback. We are happy to hear that while travelling on business you found our property provided you with a homey feel. We look forward to welcoming you back!

8/10 Good

Timothy

Stayed 1 night in Apr 2024
Response from Team front desk on 27 Apr 2024
Hi TimothyThanks for your review

8/10 Good

Cory

Liked: Cleanliness, staff & service, property conditions & facilities
Hiway noise was the only negative
Stayed 2 nights in Mar 2024
Response from Team front desk on 1 Apr 2024
We appreciate your kind remark and are happy to hear that you had a great time during your visit. We want to have you visit us again in the future.Given that our hotel is located near a highway, we sincerely apologize for any inconvenience this may have caused.

6/10 Okay

Jun

good
Stayed 1 night in Mar 2024
Response from Team front desk on 30 Mar 2024
We appreciate your kind remark and are happy to hear that you had a great time during your visit. We want to have you visit us again in the future.

10/10 Excellent

Brodie

Liked: Cleanliness, staff & service, property conditions & facilities
Can’t wait till they open the pool!!!🏂💕
Stayed 1 night in Feb 2024
Response from Team front desk on 29 Feb 2024
We appreciate your kind remark and are happy to hear that you had a great time during your visit. We want to have you visit us again in the future.

10/10 Excellent

Wei

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Team front desk on 29 Feb 2024
We appreciate your kind remark and are happy to know that you had a great time during your visit. We hope to have you back soon.

10/10 Excellent

Johan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best bed
It was fantastic, the staff was great, very friendly and provided great service with a smile. The bed was fantastic probably the most comfortable motel bed I have ever slept on.
Stayed 2 nights in Dec 2023
Response from Team front desk on 18 Dec 2023
Dear JohanWe are pleased to hear that you enjoyed your recent stay at our motel. We look forward to welcoming you back in the future!

6/10 Okay

Lillian

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
never slept what so ever. Noise was beyond. Even with window closed train shook the property. Would definitely not recommend this hotel
Stayed 1 night in Nov 2023
Response from Team front desk on 3 Nov 2023
Since our hotel is located near a highway, we sincerely apologize for any inconvenience this may have caused.We apologize if your experience was unpleasant.

2/10 Terrible

Kimberly

Business traveller, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Staff wasnt very nice nor helpful. Also the place is run down. For a super 8 the worst one I’ve stayed in. And I’m a trucker. Cleanliness TV size and channels. Just nothing was very good.
Stayed 1 night in Oct 2023
Response from Team front desk on 28 Oct 2023
Dear Guest, Thanks for your comments. I’m terribly sorry that we failed to meet your expectations in some ways and that we made a poor impression on you. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again...

6/10 Okay

Kristopher

Liked: Cleanliness, staff & service
Disliked: Amenities
Its a bed to sleep in. The hotel is on a 4 lane highway next to double railroad tracks. Kamloops is a major train hub so they dont stop. If you're on the backside there's less noise, but feels more shady unfortunately as this part of the hotel is poorly lit.
Stayed 1 night in Oct 2023
Response from Team front desk on 22 Oct 2023
Since our hotel is on a highway, the sound of passing traffic is unavoidable. We apologize for the disruption.

10/10 Excellent

abu

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Oct 2023
Response from Team front desk on 12 Oct 2023
Dear AbuThank you for the wonderful feedback and are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.

6/10 Okay

Colin

Disliked: Property conditions & facilities
shower did not work.
Stayed 1 night in Oct 2023
Response from Satnam Singh on 7 Oct 2023
I appreciate the feedback you provide. We sincerely regret the difficulties you encountered. Although it is a new kind of shower, it was functional. We really hope you'll give us another go in the future.

8/10 Good

Sylvia

Stayed 1 night in Sep 2023
Response from Team front desk on 27 Sept 2023
Dear SylviaWe appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Larissa

Stayed 2 nights in Sep 2023
Response from Team front desk on 27 Sept 2023
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 Terrible

David

Stayed 1 night in Sep 2023
Response from Team front desk on 21 Sept 2023
We're sorry you were dissatisfied; we'll do everything in our power to make things right.

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Team front desk on 19 Sept 2023
You had a good time during your recent stay at our motel makes us happy. Future visits from you are welcomed with open arms!

8/10 Good

Tom

Stayed 1 night in Sep 2023
Response from Satnam Singh on 17 Sept 2023
We appreciate the kind feedback and are happy to know you had a great time while visiting us. If you return in the future, we will be happy to see you.

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023
Response from Team front desk on 8 Sept 2023
Dear guest, we value your kind feedback and are delighted that you enjoyed your visit. We would be delighted to see you if you came back again. Thank you a lot.

10/10 Excellent

CARLO

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Very comfy beds
Stayed 1 night in Aug 2023
Response from Team front desk on 6 Sept 2023
We are happy to hear that you had a good time during your recent stay at our motel. If you return in the future, we'd love to see you!

6/10 Okay

Krianne Charell

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Don’t expect much. It does the job of providing a comfortable bed and a shower for a short stay. Facilities and room needs upgrade. Our non smoking room still had a scent of cigarette smell in the room.
Stayed 1 night in Aug 2023
Response from Team front desk on 6 Sept 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Kamloops East. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

10/10 Excellent

timothy

Stayed 1 night in Aug 2023
Response from Team front desk on 24 Aug 2023
Hello TimothyWe appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Gerald

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023
Response from Team front desk on 19 Aug 2023
We are happy to hear that you had a good time during your recent stay at our motel. If you return in the future, we'd love to see you!

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2023
Response from Team front desk on 17 Aug 2023
Hello WilliamThank you for your positive comments regarding your recent experience at our Sunday Brunch. We are happy that you enjoyed our brunch selections and look forward to welcoming you back again soon.

8/10 Good

Jason

Travelled with family
Liked: Staff & service
good hotel had a pool but never used it
Stayed 1 night in Aug 2023
Response from Team front desk on 16 Aug 2023
Thank you Jason for the excellent feedback and we are pleased you enjoyed your stay with us. We look forward to welcoming you back in the future.

4/10 Poor

Thomas

Liked: Cleanliness, staff & service
Disliked: Room comfort
The free breakfast is garbage and the coffee worst
Basic budget hotel. Check-in efficient. Room smelled strongly enough of smoke to make me cough. Free “breakfast” is shameful to offer - is not breakfast and is garbage. The typical cheap waffle maker, the worst coffee in Canada, some brown bananas, some sugary muffins, some other white flour and sugar stuff, and I think some boiled eggs.
Stayed 1 night in Aug 2023
Response from Team front desk on 12 Aug 2023
We are sorry you were dissatisfied. we will do everything in our power to make things right. Thank you for informing us.

10/10 Excellent

DHYANA

Stayed 1 night in Aug 2023
Response from Team front desk on 11 Aug 2023
Thank you for the excellent feedback and we are pleased you enjoyed your stay with us. We look forward to welcoming you back in the future.

2/10 Terrible

kelley

Stayed 1 night in Jul 2023
Response from Team front desk on 4 Aug 2023
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 Okay

Kathy

Stayed 1 night in Jul 2023
Response from Team front desk on 4 Aug 2023
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Team front desk on 24 Jul 2023
Thank you for the wonderful feedback and are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.

4/10 Poor

GERTRUDE

No shampoo, no conditioner, no blow dryer, much more expensive than stated on site.
Stayed 1 night in Jul 2023
Response from Team front desk on 22 Jul 2023
We sincerely regret any problems you have with..... We appreciate your alerting us to the problem so that we could.. promptly correct it.

6/10 Okay

Dianne

Business traveller, Travelled with pets
Disliked: Staff & service
There was no shower in the room. There was a shower head, but no lever or bar to direct the water to the shower head.
Stayed 1 night in Jul 2023
Response from Satnam Singh on 13 Jul 2023
Dear guest, I thank you for staying. We apologize for the inconvenience.It was a different kind of shower, and it was still in working order. If there is a problem in the room, you can phone the front desk. The front desk is open 24 hours.

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very accommodating and allowed us to change our non refundable/changeable booking date when our plans got altered last minute without any problems. The heated outdoor pool was wonderful after a long day of driving. The room was a bit small and dated but it was clean and quiet. I would definitely stay here again.
Stayed 1 night in Jul 2023
Response from Team front desk on 10 Jul 2023
We appreciate the great comments and are happy to know you had a great time when you were here. When you visit again, we will be happy to see you.Thank you so much.

10/10 Excellent

Merril

Travelled with family
Liked: Staff & service
The pool was delightful after a full day of travel. The rooms were comfy and clean. Outside not so much. Old and worn out. Staff was extremely easy to work with.
Stayed 1 night in Jul 2023
Response from Team front desk on 9 Jul 2023
We are happy to hear that you had a good time during your recent stay at our motel. If you return in the future, we'd love to see you!

6/10 Okay

Chelsea

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Exspensive place to sleep stinks like smoke. Pool was ok poor sitting area
Stayed 3 nights in Jun 2023
Response from Team front desk on 3 Jul 2023
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
We were just stopping overnight as we travelled and through town. The checkin went well and the clerk was pleasant and helpful. The room was clean and comfortable.
Stayed 1 night in Jul 2023
Response from Team front desk on 3 Jul 2023
Thank you for the wonderful feedback and are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.

4/10 Poor

Agnes

Disliked: Property conditions & facilities
Air conditioning didn't work properly and couldn't properly charge my phone as electrical outlets weren't working properly
Stayed 2 nights in Jun 2023
Response from Satnam Singh on 24 Jun 2023
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. We are available 24 hours at the front desk if you have any difficulty charging your phone why not call us at the front desk for your issue? We did not find any issue in the guest room. Thanks for your negativity.

8/10 Good

Bernard

Stayed 2 nights in Jun 2023
Response from Satnam Singh on 23 Jun 2023
Thank you for the wonderful feedback and are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.

8/10 Good

Virginia

Liked: Staff & service
Stayed 1 night in Jun 2023
Response from Team front desk on 21 Jun 2023
Thank you for the wonderful feedback and are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the waffle mix! Breakfast was good.
Stayed 2 nights in Jun 2023
Response from Team front desk on 17 Jun 2023
You loved your recent stay and breakfast at our hotel makes us happy. If you visit us again, we'd love to see you!

6/10 Okay

Joleen

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Check in and check out smooth process. Staff was friendly and room was surface clean. Some wear and tear on floors and walls need tending too. Shower was very slow to drain. However, the awful odours of stale smoke and pot was embedded into all the linens, drapes and carpets making it unpleasant enough to not return.
Stayed 2 nights in Jun 2023
Response from Satnam Singh on 17 Jun 2023
I appreciate your comments. We can only get better thanks to your input. We regret the difficulties you had with..... We appreciate you informing us so we could quickly.........correct the problem. We are always making improvements to the hotel. We hope you will give us another chance in the future.

4/10 Poor

Wendy

Disliked: Property conditions & facilities
Pretty rough room. Carpet dirt. Bathroom was quite clean though. Old facility. Only area for the dog was totally littered with cigarette butts.
Stayed 1 night in Jun 2023
Response from Team front desk on 9 Jun 2023
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 Good

Igor

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean inside, no smells. Breakfast is poor though. Extremely noisy road close to hotel plus rail road.
Stayed 1 night in Jun 2023
Response from Team front desk on 8 Jun 2023
We appreciate you taking the time to write a review for us. Given that our hotel is on a highway and that this noise is common, we sincerely apologise for any inconvenience this has caused.

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in May 2023
Response from Team front desk on 7 Jun 2023
Thank you for the wonderful feedback and are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.

10/10 Excellent

Rob

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good working ac unit in the room and tv with lots of channels and heated pool overall happy
Stayed 5 nights in May 2023
Response from Team front desk on 3 Jun 2023
We appreciate the great comments and are happy to know you had a great time when you were here. When you visit again, we will be happy to see you.

8/10 Good

Carrie

Stayed 1 night in May 2023
Response from Team front desk on 7 Jun 2023
Thank you for the wonderful feedback and are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.

8/10 Good

Kim

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The motel has good access to and from the highway. Windows do not open fully.
Stayed 2 nights in May 2023
Response from Team front desk on 30 May 2023
Thank you for taking the time to write a review for us. We hope you will keep us in mind in the future.