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Reviews of MAYFAIR Himalayan Spa Resort

5 out of 5
MAYFAIR Himalayan Spa Resort
Upper Cart Road, Kalimpong, West Bengal

Reviews

8.8

Excellent

Rating 10 - Excellent. 11 out of 18 reviews" "
Rating 8 - Good. 4 out of 18 reviews" "
Rating 6 - Okay. 2 out of 18 reviews" "
Rating 4 - Poor. 0 out of 18 reviews" "
Rating 2 - Terrible. 1 out of 18 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Abhijeet

Travelled with family
Liked: Amenities
Nice property
Stayed 1 night in Aug 2023
Response from Resort Manager on 27 Sept 2023
Dear Mr AbhijeetWe thank you for staying with us and sharing your valuable feedback & experience. We are very excited to know that you had a pleasant stay and had enjoyed our facilities & services. We look forward to welcome you back soon. Thank you once again.Kind Regards, Ranjita MohapatraResort Manager

10/10 Excellent

suddhasatwa., kolkata

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Property nice receipt on desk representative should be more intillegent how to take credit card payment pos machine if one machine does not work he using same machine several time until I told other machine to use credit card credit card payment gone through nicely But I have to say as customer to use another machine That guy shoulde be more capable and smart Handel payment through credit card machine it is not problem net work but machine is broke but he use same machine several time
Stayed 2 nights in Oct 2021

10/10 Excellent

MANUJ

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2021
Response from Rakesh on 22 Apr 2021
Dear Guest, Thank you for your feedback We assure best Hospitality at Mayfair

10/10 Excellent

Howard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Splendid in every way
An absolutely amazing hotel. Incredible decor. Beautiful grounds. Sumptuous food. Wonderful service. Brilliant staff.
Stayed 1 night in Feb 2020

8/10 Good

VIKASH

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best service, except room has no view blocked by another building
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like anything about the property or the booking service Wot If. Wouldn't recommend either of them and wouldn't make the mistake of using Wot if again!
Stayed 5 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a serene vacation in the mountains
The Wi-Fi didn't work so that was not so great. Mountain Views were spectacular
Stayed 4 nights in Nov 2018

8/10 Good

Herodotus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is probably the best in Kalimpong - a town that frankly has little to offer a traveller. It was nice to come home to after battling with the noise and pollution - great staff and a nice big room. There are a few issues though - the 'hot' water in our room was only just got enough for a shower during our four day stay; they claimed not to serve alcohol when I asked for a beer but the next night they were serving a couple with a bottle of wine; and the restaurant policy is to charge for bottled water which is petty and ridiculous and just creates a bad feeling. Having said that, the staff are very obliging and sincere. Clearly they have had terrific staff development. It's a nice place to stay - the best choice in town in my opinion and I'd definitely stay again.
Stayed 1 night in Nov 2018

6/10 Okay

MANUJ

Liked: Cleanliness, property conditions & facilities, room comfort
Nice Resort but terrible food esp. Dinner
Great resort but lousy food quality....pre-paid dinner buffet was awful and staff won't allow to order from menu! Nice room but no view from room and was noisy ! Terrible Wifi....can't rely on internet during my entire stay
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Very eclectic garden decor but don’t let that put you off!
Stayed 2 nights in Oct 2018

10/10 Excellent

Nicola, Sussex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful hotel
Very clean, comfortable and welcoming hotel. Amazing food, central location and a much needed little oasis for a while from the outside.
Stayed 1 night in Oct 2018

6/10 Okay

Joe, Philadelphia, USA

Disliked: Cleanliness
This is a fairly new hotel, opened less than a year. The three rooms provided was damp and could smell extremely strong smell of mold. We all have issue with allergy, and as soon as we walked into the room, we could feel our allergy kick in. Upon request for an upper level room, we were told non was available. we later found out that the hotel was at 50% capacity. The hotel failed to resolve the problem. We were all very disappointed!
Stayed 4 nights in Sep 2018

10/10 Excellent

Harsh, Kolkata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Kalimpong.
Definetly luxary comes at a cost. But if you want the best of it at kalimpong this is the place to be. From pool to games to children play area to gym to spa to library and even an ATM it has it all. Talking of food at its best the buffet at breakfast at lunch and at dinner all are fabulous with different choices every day. Rooms nothing to say about its just awsome. Enjoyment and relaxation with sheer luxuary can be said in a short statement.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with courteous and helping staff
Comfortable stay. Ambience was good. Food quality was so nice and delicious.
Stayed 1 night in Aug 2018

10/10 Excellent

Debkumar, Kalimpong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice environment
Stayed 2 nights in May 2018

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes Hotel, mit schönem Ausblick von der Terrasse, und allem was man braucht. Besonders gefiel mir, dass so viel Geschichte im Hotel steckt. Bereits Heinrich Harrer hat damals hier übernachtet. Das macht es zu etwas Besonderem.
Stayed 1 night in Oct 2019