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Reviews of Comfort Inn & Suites

2.5 out of 5
Comfort Inn & Suites
455 Theatre Dr., Johnstown, PA

Reviews

8.4

Very good

Rating 10 - Excellent. 310 out of 653 reviews" "
Rating 8 - Good. 219 out of 653 reviews" "
Rating 6 - Okay. 75 out of 653 reviews" "
Rating 4 - Poor. 31 out of 653 reviews" "
Rating 2 - Terrible. 18 out of 653 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Kelly

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It was fine. A place to sleep. Felt less than clean, and the back entrance didn’t actually lock. Made it easy to get in and out when I was carrying a bunch of bags and I didn’t need to fish out my keycard, but also makes it easy for anyone wants to get in.
Stayed 4 nights in Feb 2024

10/10 Excellent

Josh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great suits!!
Stayed 6 nights in Apr 2024

8/10 Good

susan, williamsville

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The pool was very nice!
Stayed 1 night in Apr 2024

10/10 Excellent

Jasmine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is very clean I was very happy with the room. I had little interaction with staff other than check in and that was very seamless. Would definitely stay here again if I need to come back to the area.
Stayed 2 nights in Apr 2024

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and bathroom. Comfortable bed. Desk clerk was attentive and helped us find the best room. Effort was evident at breakfast. Food was hot and there was a nice selection. The shopping area close by (short drive) has an amazing TJ Maxx.
Stayed 1 night in Apr 2024

8/10 Good

Katie

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Breakfast was top notch
Stayed 1 night in Feb 2024

10/10 Excellent

Chrissy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was above and beyond. There was a small spot of mold on the ceiling in the bathroom. As well as the last occupants receipt and bracelet on the floor when we arived. The pool could use a good scrub around the edge. But overall a very peaceful relaxing stay. And i cannot stress enough how good the staff is
Stayed 3 nights in Mar 2024

8/10 Good

Marianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place for a good night’s rest.
Stayed 1 night in Mar 2024

6/10 Okay

Amber, Glen Burnie

Travelled with family
Liked: Staff & service
The room was very nice, everything was clean including the tub. The exterior of the property and elevator could use some attention, during our stay there was dry cat food all over the floor in the elevator.
Stayed 2 nights in Mar 2024

6/10 Okay

Julia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
.
Stayed 1 night in Feb 2024

10/10 Excellent

Ellen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Feb 2024

8/10 Good

Daryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and the breakfast was very nice.
Stayed 1 night in Feb 2024

10/10 Excellent

Angela

Travelled with family
Liked: Amenities
Clean friendly and very nice room
Stayed 1 night in Feb 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought room was very clean. The staff was very nice. The lady at the continental breakfast was so nice to myself and my little girl. The pool was clean, but felt it had too many chemicals.
Stayed 1 night in Feb 2024

8/10 Good

Myra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly.
Stayed 1 night in Nov 2023

10/10 Excellent

Kathie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Mandy on 3 Feb 2024
Thank you for the great score!

8/10 Good

lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Mandy on 3 Feb 2024
Thank you for your review!!

8/10 Good

willis

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2024
Response from Mandy on 3 Feb 2024
Thank you for your review!

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, friendly staff, nice variety for breakfast, comfy beds, black out curtains. Great value for money!
Stayed 1 night in Jan 2024
Response from Mandy on 3 Feb 2024
Thank you for the great review and your kind words!

10/10 Excellent

Daniel

Stayed 1 night in Dec 2023
Response from Mandy on 3 Feb 2024
Thank you for the great score!

10/10 Excellent

Darlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and a great place to stay. Everything was perfect.
Stayed 3 nights in Dec 2023

10/10 Excellent

Janeen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and friendly!
Stayed 2 nights in Dec 2023

6/10 Okay

Ted

Business traveller
Liked: Staff & service
Stayed 2 nights in Nov 2023

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Zakia

Liked: Cleanliness, staff & service, property conditions & facilities
I love the comfort inn it’s was nice and clean but I will say do need to clean that pool

10/10 Excellent

varuna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

KATIE-FRANK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Darlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay. Everyone was friendly. Had a great time.
Stayed 6 nights in Nov 2023

10/10 Excellent

Kenneth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coinvent
Stayed 2 nights in Nov 2023

2/10 Terrible

Toccara, Johnstown

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk little boy that’s working on today Monday Nov 20 2023 between the hours of 1:55p’-2:05pm he is rude. Unprofessional and very nasty. Instead of trying to help the caller he is saying “ what don’t you understand “ “ the manager is at home today”. I asked him if he will take my name and number and have a manager call me back tomorrow when they get in and he told me no he will not do that because I can just call back tomorrow. I told him to write some urgent information down.

10/10 Excellent

Jasmine

Stayed 1 night in Nov 2023

4/10 Poor

Kimberly

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
We'll staff was nice but none responsive 2nd floor smelled strongly of weed from the moment we got off the elevator Told the guy at front desk at 8:30pm nothing was done Told him again at 11pm again nothing couldn't sleep because of the smell my 12 year old daughter had such a headache from it she was sick They need to get better control of the problems there Staff was friendly just had no idea how to handle problems Will never stay here again
Stayed 1 night in Nov 2023

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

John

Travelled with group
Liked: Amenities
Access to coffee and hot chocolate and hot tea
Stayed 1 night in Nov 2023

10/10 Excellent

Yingju

Liked: Cleanliness, staff & service, property conditions & facilities
It’s convenient and the price is very reasonable.
Stayed 1 night in Nov 2023

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, room comfort
Great place!
Had a great stay here. The Hotel is quiet and comfortable. We arrived early on the Amtrak and the hotel staff let us check in early due to an available room. The room was clean and spacious. The hotel has a shuttle service to the Amtrak too, though we didn’t know it before we got there. A couple negative notes. The carpet could use a little upgrade and the hot water took over 5 minutes to get to the faucet. Other than that this is a nice place.
Stayed 2 nights in Oct 2023

8/10 Good

Todd

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like they've updated the property. The rooms and property seems up to date compared to a year or two ago. I'd recommend staying here.
Stayed 1 night in Oct 2023

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

Edward

Stayed 1 night in Oct 2023

8/10 Good

Stephen

Stayed 1 night in Oct 2023

10/10 Excellent

Beverly

Stayed 3 nights in Oct 2023

8/10 Good

Roberta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very polite and the room was nice and clean.
Stayed 1 night in Oct 2023

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly front desk people, convenient location.
Stayed 1 night in Sep 2023

8/10 Good

Jerome

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

James

Stayed 1 night in Sep 2023

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023