Exterior
Check availability

Reviews of Rivonia Premier Lodge

4 out of 5
Rivonia Premier Lodge
3 River Road, Edenburg, Rivonia, Sandton, Gauteng

Reviews

9.6

Exceptional

Rating 10 - Excellent. 76 out of 98 reviews" "
Rating 8 - Good. 17 out of 98 reviews" "
Rating 6 - Okay. 4 out of 98 reviews" "
Rating 4 - Poor. 0 out of 98 reviews" "
Rating 2 - Terrible. 1 out of 98 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jacqueline

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from jillym on 20 May 2023
Hi Jacqueline! Thank you so much for your positive feedback. Much appreciated! We hope you'll visit us again in the near future. Sincerely. Gerard and Jill Marais and the Rivonia Premier Lodge team.

10/10 Excellent

Carol

Stayed 1 night in Mar 2023
Response from jillym on 10 Mar 2023
Hi Carol. Thank you for rating our lodge so highly! We are always excited to receive an excellent review. It shows us that we are reaching our goal of making guests happy. Our best regards and we hope to see you again soon. Gerard and Jill Marais and the Rivonia Premier Lodge team.

10/10 Excellent

Martins

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and accommodating.
Stayed 3 nights in Feb 2023
Response from jiilym on 10 Mar 2023
Hi Martins. Thank you for your praise of our staff and the high rating of our lodge. Thank you, too, for taking the time to come back to us, we truly value your feedback. Best regards. Gerard and Jill Marais and the Rivonia Premier Lodge team.

10/10 Excellent

Healing Care

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Amazing Stay
My stay was amazing. The staff was lovely! Each and everyone made my stay perfect. I will be back. I enjoyed the nature, wonderful birds, beautiful trees. The food was delicious and fresh. My room comfort was top notch. It was exceptional. Thank you.
Stayed 6 nights in Dec 2022
Response from jillym on 8 Jan 2023
Thank you, thank you! To receive your enthusiastic review on the first day of 2023 has been such a motivational gift. Your compliments have inspired us to try even harder to make our lodge the best ever. We send our greetings to you and we wish you a happy and successful new year. Gerard and Jill Marais and the Rivonia Premier Lodge team.

2/10 Terrible

Wernhard

Stayed 1 night in Nov 2022
Response from jillym on 30 Nov 2022
Hi Wernhard. Your review has come as a shock to our management and staff. As you are one of our regular guests, we are doubly distraught. Could you please contact us directly and let us know what the problem was? We are keen to investigate and rectify any issues that you may have had. Best regards. Gerard and Jill Marais and the lodge team

10/10 Excellent

Carol

Stayed 1 night in Jul 2022
Response from jillym on 24 Jul 2022
Carol, thank you very much for rating us so highly. We're thrilled to see that you enjoyed your stay with us and we hope you'll visit us again in the near future. Best regards. Gerard and Jill Marais and the Rivonia Premier Lodge team.

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities were beautifully landscaped. The breakfast was amazing. The staff were incredibly polite and helpful. The room was clean and had all of the amenities one could hope for. They have set a new standard for lodges on our trip.
Stayed 2 nights in Jun 2022
Response from jillym on 26 Jun 2022
Mark, thank you for your lovely review! We are thrilled to hear that you'd enjoyed your stay with us at our lodge. We wish you two an amazing trip through our beautiful country. Sincere good wishes. Gerard and Jill Marais and the team.

10/10 Excellent

Jacqueline

Stayed 1 night in Jun 2022
Response from jillym on 26 Jun 2022
Jacqueline Hi! Thank you so much for your feedback! We are thrilled to see that you enjoyed your stay at our lodge. Your support is appreciated and we hope to see you again one day soon. Best regards. Gerard and Jill Marais and the Rivonia Premier Lodge team.

10/10 Excellent

Cleopas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden treasure
The welcome by staff was great. The place was clean, beautifully laid out and exceptional. The bed was lovely and slept like a baby
Stayed 1 night in May 2022
Response from Jilly on 10 May 2022
A big 'Thank you' for your review! We are so pleased you enjoyed your stay with us. Being recognized for giving exceptional service is such wonderful feedback. Do visit us again soon. Best regards. Gerard and Jill Marais and the Rivonia Premier Lodge team.

10/10 Excellent

Callum

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Jillym on 21 Aug 2021
Callum, we really appreciate your review. We're thrilled to see that you enjoyed your stay at our lodge. Please do visit us again soon! We send our best wishes. The Rivonia Premier Lodge team.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2021
Response from Jillym on 21 Aug 2021
We truly value your feedback.Thank you so much for the review. Best wishes. The Rivonia Premier Lodge team.

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021
Response from jillym on 6 May 2021
Hi Carol Thank you for your 10/10 review. We were thrilled to receive such an excellent rating. You have become an important part of the Rivonia Premier Lodge family and we would like to express our gratitude for your loyal support. We send our best regards. Gerard & Jill and the lodge team.

10/10 Excellent

Carol

Stayed 1 night in Oct 2020
Response from Rivonia Team on 16 Nov 2020
Good day Carol Thank you so much for your great rating! We hope to welcome you back soon again. Warm regards Rivonia Premier Lodge

10/10 Excellent

Nico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020
Response from Fifi on 3 Nov 2020
Good Day Nico Thanks a million for the review. It was a great pleasure having you. Hope to see you again soon Thanks & Regards

10/10 Excellent

Mohamed Wael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing trip, very friendly staff, butifull hotel, nice breakfast
Stayed 1 night in Sep 2020
Response from JillyM on 29 Sept 2020
Hi Mohamed. Thank you so much for your lovely review. We are thrilled to hear that you enjoyed your stay with us, and we look forward to seeing you again in the near future. With best wishes from the Rivonia Premier Lodge team.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
Loved the lodge, highly recommended to anyone visiting Johannesburg.
Stayed 1 night in Mar 2020
Response from The Rivonia Premier Lodge Team on 19 May 2020
Good day thank you for your lovely review. We are delighted to hear that you loved the lodge. Warm regards

10/10 Excellent

Tumisang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Rivonia Premier Lodge on 3 Mar 2020
Thank you for your lovely 10/10 review score. We do hope to welcome you again soon! Warm Regards, Rivonia Premier Lodge

6/10 Okay

DEWA

Stayed 1 night in Feb 2020

8/10 Good

Dirkie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Jill Marais on 14 Dec 2019
Hi Dirkie. Thank you very much for your positive review of our lodge. We always appreciate feedback. We are glad you enjoyed your stay and we hope to see you again in the future. Best wishes from the management and staff of Rivonia Premier Lodge.

10/10 Excellent

John

Stayed 1 night in Aug 2019

8/10 Good

Gerrit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice for the area
Lovely place set in a garden and so much better than staying in a sterile hotel. Breakfasts are the best and lovely staff.
Stayed 2 nights in Oct 2019
Response from Rivonia Premier Lodge on 21 Oct 2019
Dear Gerrit, Thank you for your lovely feedback. We are delighted that you enjoyed your time with us and that the breakfast was a highlight. We do hope to welcome you again soon. Warm Regards, Rivonia Premier Lodge

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning.com
As per all the happy faces given for everything from staff to cleanliness, to location and everthing in-between, my face was happy from beginning to end.
Stayed 1 night in Sep 2019
Response from Rivonia Premier Lodge on 16 Sept 2019
Hi There Bridget, We would like to thank you for your wonderful feedback. We are delighted that your stay started & ended with a smile. We will be sure to commend our staff on their service. We do hope to welcome you again soon. Kind Regards. Rivonia Premier Lodge

10/10 Excellent

PCatema

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at the BB before, Amazing as always.
Stayed 10 nights in Aug 2019
Response from Rivonia Premier Lodge on 16 Sept 2019
Thank you so much for your feedback. We love to hear from our return guests. We do hope to welcome you again soon!

8/10 Good

Nontobeko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from Rivonia Bed & Breakfast on 3 Jun 2019
Thank you for taking the time to give us your valued review score. We do hope to welcome you again soon. Warm Regards, Rivonia Bed & Breakfast

10/10 Excellent

Chilenye

Liked: Cleanliness, property conditions & facilities, room comfort
Decent Stay
Stayed 1 night in Apr 2019
Response from Rivonia Bed & Breakfast on 26 Apr 2019
Thank you so much for your lovely review score. Warm Regards, Rivonia Bed & Breakfast

10/10 Excellent

JNC

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient and gentle staff. Jessica, Renee, Gerard, Tau, Quinton, Brian and others are very special hosts, both individually and as a team.
Stayed 2 nights in Apr 2019
Response from Rivonia Bed & Breakfast on 6 May 2019
Thank you for your wonderful feedback. We will be sure to share your special praise with each and everyone of our lovely staff. Kind Regards, Rivonia Bed & Breakfast

10/10 Excellent

JNC

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff at reception, dining and bedroom all of them were efficient and kind. Bedroom was spacious and clean, large bed, good mattress and pillows. Breakfast was great. We enjoyed staying at Rivonia Bed & Breakfast and will come back. Expedia special tariffs was very good. It worth every cent.
Stayed 2 nights in Mar 2019
Response from Rivonia B&B Team on 16 Mar 2019
Good day Thank you so much for your great feedback. We hare very happy to hear that you enjoyed your stay with us and we hope to welcome you back very soon! Warm regards Rivonia B&B Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2019
Response from Rivonia B&B on 2 Apr 2019
Thank you for your 5/5 review score. We do hope to welcome you again in the near future.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service, property conditions & facilities
Cleanliness — we couldn't help but notice the ugly grey mould growth around the caulking and in the corners of the tub area. Not very appealing I gotta tell you, not very appealing at all! And staying with the cleanliness theme, the carpet mats in the room area have likely been there for quite some time. I can only imagine how many pairs of sweaty feet have traipsed over them. Time for a refresh, or even better yet, get rid of them completely and stick with only the tiled floor. Sleep Quality -- you have to do better! My partner and I have stayed at B&Bs the world over and in our opinion at least the mattresses your establishment provided rank as some of the poorest we have come access. You’re in the BED business after all where guests are looking for a luxurious BED experience. The mattresses you provide should be plush and COMFORTABLE to sleep in. An “oh my God these beds are beautiful” experience is what we were expecting. The thin, firm and well-worn product provided by Rivonia is certainly not worthy of the rate they charge to rent the room. We also ordered a dinner one evening at their restaurant. For the most part the meal served was satisfactory, but the lead time could be shortened. I appreciate that their food is prepared fresh to order but waiting some 45 minutes for a burger to show up is a little excessive in my view. Breakfast however was of superior quality and the staff in attendance for the breakfast service were excellent.
Stayed 7 nights in Feb 2019
Response from Rivonia B&B Team on 19 Mar 2019
Thank you very much for the feedback we take guests comments very seriously and try to correct any negative guests comments. Our objective is to provide the best service possible. We provide feedback to our staff in order to improve our guest service & experience at Rivonia B&B. We have addressed all your points with the necessary employees and they agreed to improve their service with immediate effect. With the regards to the mattress, please note that this has been dealt with but we do feel that the two single bed configuration might have contributed to the level of comfort you experienced. Our King beds are all top class and very comfortable. Remember that run promotions on Expedia from time to time, so keep a look out for some great value deals. All the best and hope to hear from you soon again. Warm regards Rivonia B&B

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019
Response from Rivonia B&B Team on 11 Mar 2019
Thank you for your review. We hope to welcome you back soon again. Kind regards Rivonia B&B Team

10/10 Excellent

cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous!
Fabulous! Clean, comfortable, beautiful grounds and wonderful breakfast. Staff was extremely friendly and helpful. Wish we were staying longer.
Stayed 2 nights in Jan 2019
Response from Hennelie on 18 Feb 2019
Dear Cheryl, Thank you for taking the time to give us this lovely review. Happy to hear that everyone was helpful and friendly.WE hope to welcome you back in the near future. Warm Regards Rivonia Bed and Breakfast

10/10 Excellent

Kotie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with great breakfast of your choice, The staff are very helpful reception and just everyone willing to help all the time , Beautiful garden and the swimming pool is a little bit small but okey , I recommend this hotel to everyone who like quiet and secure place
Stayed 3 nights in Jan 2019
Response from Rivonia B&B on 16 Jan 2019
Dear Kotie, Thank you so much for taking the time to provide us with your awesome feedback and for recommending us to fellow travelers. We highly appreciate it. We are thrilled to read that you had a wonderful stay with us and that everything met with your expectations, especially the helpful staff, rest assured we will commend them. Thank you once again for staying with us, we hope to welcome you back again in the near future. Warm regards, Rivonia B&B

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great all round comfortable stay
Great all round stay. Especially excellent breakfast selection!
Stayed 1 night in Nov 2018
Response from Rivonia B&B on 4 Dec 2018
Hi there! Thank you for your feedback, we appreciate it. Thrilled to read that you had a great stay with us and that you especially enjoyed breakfast. It was an absolute pleasure hosting you, we hope to welcome you back again in the near future. Warm regards,

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderfully charming place to stay
Wonderfully welcoming and hospitable staff who made my stay very enjoyable. The location is safe and easy to get to, while the rooms are clean and spacious. Breakfast is delicious with lots of options including cooked meals. Plus, there’s the option to pre book evening meals mid week - perfect if you’re jet lagged or on a quick layover. The staff are happy to help with anything and I felt very safe and happy there.
Stayed 1 night in Nov 2018
Response from Rivonia B&B on 12 Nov 2018
Hi there Rebecca, Thank you for taking the time to provide us with your wonderful feedback, we dearly appreciate it. We are so glad to read that you enjoyed your stay with us and that everything exceeded your expectations. Thank you for mentioning our great meal options as well as friendly and helpful staff. It was an absolute pleasure hosting you and we hope to welcome you back again in the near future :) Warm regards,

10/10 Excellent

Portia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our experience at the Rivonia was excellent! The staff was super friendly and helpful and the grounds were beautiful. Would not hesitate to stay there again.
Stayed 2 nights in Oct 2018
Response from Rivonia B&B Team on 3 Nov 2018
Thank you so much for your great feedback and 5 star review. We are so happy to hear that you enjoyed your stay with us and we hope to welcome you back soon again. Kind regards Rivonia B&B team

10/10 Excellent

Verified traveller

Stayed 3 nights in Oct 2018
Response from Rivonia B&B Team on 5 Nov 2018
Thank you so much for your 5 Star rating. Hope to welcome you back soon again.

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First stop in SA trip
Service was above and beyond. Arranged for a driver to show us Soweto and the area. Helpful on everything. Wonderful start to our first trip to South Africa.
Stayed 2 nights in Sep 2018
Response from Rivonia B&B on 26 Sept 2018
Hi there Margaret, Thank you for your fantastic review, we greatly appreciate it! Thrilled to read that everything met with your expectations. Thank you for the lovely compliment on our service, rest assured we will commend our staff :) It was a absolute pleasure hosting you, we hope to welcome you back again in the near future. Warm regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from jillym on 1 Aug 2018
We were thrilled to receive your 5* review. Your opinion of our service and facilities really counts. Many thanks for rating us. Best regards. The Rivonia Bed and Breakfast team.

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding Service and Hospitality!!! Gerard is warm and welcoming...
Stayed 2 nights in Jun 2018
Response from Rivonia Bed and Breakfast on 6 Jun 2018
Hi there Marc, Thank you for your awesome rating, we appreciate it! Thank you for staying with us, we hope to welcome you back again in the near future :)

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Find
I loved everything about this bed and breakfast and I highly recommend it to anyone looking for a place to stay in this area. I will most definitely be back.
Response from Rivonia B&B Garden Estate on 11 May 2018
Hi there Carol, Thank you for your lovely review and recommending us to fellow travelers, we appreciate it. Glad to hear that you had a wonderful stay with us, we hope to welcome you back again in the near future. Warm regards, Rivonia B&B Garden Estate

10/10 Excellent

Primrose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Response from Rivonia Team on 9 May 2018
Thank you so much for the great review, we hope to welcome you back soon. Warm Regards Rivonia

10/10 Excellent

Linda, Western Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked Rivonia B & B due to our air travel being in the evening. We found this to be far more comfortable than staying at a hotel. We could not have been happier with our accommodation and the staff provided excellent service. A driver was also available should the clients wish to take advantage of this service. We would thoroughly recommend this attractive well maintained facility to travellers desiring pleasant and comfortable short term accommodation.
Stayed 1 night in May 2018
Response from Rivonia Team on 9 May 2018
Hi Linda Thank you so much for your great feedback, we are so happy to hear that you enjoyed your stay with us and that we lived up to your expectations. We hope to welcome you back soon again. Warm regards Rivonia

10/10 Excellent

Phumzile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Rivonia Bed & Breakfast on 3 May 2018
Thank you for your 5* rating, Phumzile!

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely local gem for business travellers
My stay was too short - only one night - but I would definitely stay again. Its a very well appointed lodge in a leafy business district of Johannesburg. The staff were super-friendly and helpful and went above and beyond whatever was asked of them. I would highly recommend.
Response from Rivonia B&B on 16 Apr 2018
Hi there Alsion, Thank you for your lovely review and for recommending us to other travelers, we appreciate it. Glad to hear that you had an amazing stay with us here at Rivonia B&B, and that you enjoyed everything including the friendly customer service that you have received. Thank you for staying with us, we hope to welcome you back again in the near future. Warm regards, Rivonia B&B

10/10 Excellent

JHL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018
Response from Rivonia B&B Team on 20 Feb 2018
Hi There Thank you very much for your great review. We hope to welcome you back soon. Warm regards Rivonia B&B

10/10 Excellent

shyam, Botswana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a very beautiful environment
Had a great stay, and the location is good. beautiful pool and the breakfast was great.
Stayed 1 night in Feb 2018
Response from Rivonia B&B Team on 7 Feb 2018
Thank you for your lovely feedback. We are glad that you enjoyed your stay and the breakfast. We hope to welcome you back in the near future. Warm Regards

10/10 Excellent

SteveB, Glasgow, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeded Expectations
Simply great. Ideal spot to unwind and relax. Close to transport links, eateries, shopping and Sandton. Helpful and friendly staff. Great breakfast options and in a garden setting.
Stayed 2 nights in Dec 2017
Response from Rivonia Bed & Breakfast on 20 Dec 2017
Good Day Steve, Thank you for taking the time to give us your wonderful feedback & 5/5 rating. We are so glad that you enjoyed your stay with us and that our staff looked after you well. We hope to welcome you back again in the near future.Have a lovely festive season!

10/10 Excellent

Celia, Kent UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Garden hotel in a big city
We have again enjoyed our stay at Rivonia B & B. Everyone is cheerful and friendly and keen to help. The transfers to and from the airport saved a lot of effort. The accommodation is superb and set in beautiful gardens. Breakfast is always excellent and the setting provides the opportunity to watch the birds feeding at the same time. The wi-if is also good. Many thanks to all at Rivonia B & B. We hope to return soon.
Stayed 3 nights in Dec 2017
Response from Rivonia Bed & Breakfast on 20 Dec 2017
Dear Celia, Thank you for your lovely review & kind words with regards to your time here with us. We are over the moon to read that you had an excellent stay and that you enjoyed every minute of it from the breakfast to our wonderful staff. We do look forward to your return visit. Have a lovely festive season!

8/10 Good

Bazz, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calm with a rural feel
Very helpful staff good taxi service ideal for a short stay
Stayed 5 nights in Nov 2017
Response from Rivonia B&B on 9 Nov 2017
Hi there! Thank you for your feedback, we appreciate it. Glad to know you enjoyed your stay with us at Rivonia B&B. We hope to welcome you back again real soon. Warm regards, Rivonia B&B

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017
Response from Schantell on 6 Nov 2017
Thank you for giving us such a great rating Cameron! We hope to see you again soon. Warm regards, Rivonia B&B