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Reviews of Regal Inn Midrand

3.5 out of 5
Regal Inn Midrand
208 Coubrough Rd, Midrand, Gauteng

Reviews

7.4

Good

Rating 10 - Excellent. 3 out of 16 reviews" "
Rating 8 - Good. 7 out of 16 reviews" "
Rating 6 - Okay. 3 out of 16 reviews" "
Rating 4 - Poor. 3 out of 16 reviews" "
Rating 2 - Terrible. 0 out of 16 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Disliked: Room comfort
Hotel was very average, I checked in at 4pm and the room was not ready. Bedding was damp and room phone did not work to call reception, rooms are not sound proof so everything that happens in the hallway you can hear. Simple thing like hanging space for shirts and suits are not available.
Stayed 1 night in Nov 2019

10/10 Excellent

Percy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

6/10 Okay

Nakampe

Liked: Cleanliness, property conditions & facilities, room comfort
Bad
It was not like I used to they made us share one towel while b4 everyone use their own towel of which is not healthy even though were couples
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019
Response from Reservation on 11 Jul 2019
Good day Thank you for being a delight of a guest. We hope to see you again

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Awesome
It was amazing and quite..
Stayed 1 night in May 2019
Response from Reservations on 19 Jun 2019
Good Day We would like to thank you for the review and are looking forward to having you again at our establishment Kind regards Reservations

6/10 Okay

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relatively comfortable -
this was my first stay at this very new hotel. Staff were friendly and efficient - but it took awhile for them to find my booking. I was allocated a room on the ground floor- which overlooked the car park and the coming and goings of cars at night was annoying as it shines through the window. Other than that it was clean and basic - although NO HAIRDRYER in a hotel of this standard is a no no.
Stayed 1 night in May 2019
Response from Reservations on 19 Jun 2019
Good Day We would like to express our gratitude in your taking your time to give us a review. Patterning a Hairdryer, we may not have them in the rooms but at the front desk and can be offered upon request. We apologize for the room allocation and would be happy to give you one away from the parking lot and on the upper floors. Having you stay with us again will be a delight

8/10 Good

Billy

It was good and welcoming and I can recommend othe
Stayed 1 night in Apr 2019

4/10 Poor

Onisms

Disliked: Staff & service, room comfort
No hangers in rooms
Did not enjoy my stay at all. There were no hangers in the room. Not ideal for a business trip at all. Need to improve.
Stayed 2 nights in Feb 2019

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Feb 2019
Response from Nurdin on 26 Mar 2019
Hi Mike We thank you for staying with us and awarding us a review. We hope to welcome you again

8/10 Good

Abimbola, Abuja, Nigeria

Business traveller
Liked: Cleanliness, property conditions & facilities
There is a staff at the restaurant whose name is Precious, she is outstanding. Property is very new and properly maintained although a little distant from downtown.
Stayed 7 nights in Nov 2018
Response from Jacky on 12 Jan 2019
thank you for your kind words. please visit again

8/10 Good

Tshepang, Botswana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very clean and the staff is friendly. Nice breakfast. The hotel is quiet, good for business trip.
Stayed 4 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018
Response from Jacky on 2 Oct 2018
Thank you for staying with us.

10/10 Excellent

Rex, Geneva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very good new hotel, very clean spacious rooms, good reasonably priced food, ample secure parking. Next to road but rooms well insulated to traffic noise Was first given room with double bed but changed to one with king bed after I reiterated my booking. One with double bed has no wardrobe. Rooms have no carpet I definitely highly recommend it and would use it again
Stayed 4 nights in Aug 2018
Response from Jacky on 30 Aug 2018
Good day Thank you for the feedback. All rooms do have a wardrobe :) We appreciated every comment that is made by our guests. Thank you for choosing Regal Inn Midrand

10/10 Excellent

Sithuli, Saudi Arabia, Dammam

Liked: Staff & service, property conditions & facilities
It was my second time staying at Regal Inn. I have never been disappointed with anything. Hotel staff is very friendly. The rooms are clean. The bar is out of this world. The pool area is so relaxing. There is plenty of parking space. The WI-FI is fast. I would like to give special thanks to the Service Duty Manager (Jackie), who went out of her way to assist me when there was an error on my booking. I got the room I wanted. Not forgetting Rearabetswe Ngakane, who is a student at the International Hotel School, and training under Jackie at the front desk. She was very kind, compassionate and displayed great management skills. The hospitality industry needs people like her. I would recommend this place to anyone wanting to have a comfortable stay.
Stayed 5 nights in Aug 2018
Response from Jacky on 30 Aug 2018
Thank you so much for the positive review. It is highly appreciated. Thank you for staying at Regal Inn Midrand. Hope to see you soon!

4/10 Poor

Kefilwe Florence

Liked: Cleanliness
Disliked: Staff & service
Service and conditions improvement
It was not so good. But its clean There was cigarette smell in ths corridor. No bar fridge for iur drinks No heas lamps Rooms were too plain
Stayed 2 nights in Aug 2018
Response from Jacky on 1 Sept 2018
Good day Thank you for your advise. The bed lamps are arriving in September as they are orders from overseas. We do have a fridge in the room, it depends on which room you have booked. There are different rooms with different prices available. We have a strictly no smoking policy and if a guest do smoke in the room, they are being dealt with by management. Apologies if your stay wasn't up to standard. We strive to improve everyday. Thank you for choosing Regal Inn Midrand

6/10 Okay

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
New basic hotel
New hotel with basic services (minimal breakfast with fake cofee and orange juice)
Stayed 3 nights in Oct 2018