Terrace/patio

Reviews of Garden Court Milpark

3 out of 5
Garden Court Milpark
Corner of Empire Road and Owl Street, Johannesburg, Gauteng

Reviews

8.0

Very good

Rating 10 - Excellent. 23 out of 61 reviews" "
Rating 8 - Good. 20 out of 61 reviews" "
Rating 6 - Okay. 10 out of 61 reviews" "
Rating 4 - Poor. 5 out of 61 reviews" "
Rating 2 - Terrible. 3 out of 61 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Aphiwe on 4 Apr 2024
Dear Maria, Thank you for taking time to let us know about your recent stay, we are pleased to hear that you enjoyed your stay. We look forward to seeing you again.Kind regards,Aphiwe Nomvalo

8/10 Good

Hasan Hoosen

Stayed 1 night in Jan 2024

10/10 Excellent

TINNY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Rashid

Stayed 1 night in Dec 2023

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Garden Court Millpark experience
We had such an amazing stay with outstanding service and most amazing breakfast.
Stayed 2 nights in Dec 2023

8/10 Good

Emmanuel

Stayed 1 night in Oct 2023

6/10 Okay

Wenley

Stayed 1 night in Oct 2023

8/10 Good

Lungile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and the staff at the reception are very warm and friendly.
Stayed 1 night in Aug 2023

6/10 Okay

Orou, Knoxville

Business traveller
Liked: Cleanliness, staff & service
Easy access but no lotion and wash clothes
Stayed 1 night in Jul 2023

10/10 Excellent

Tyrone, Tampa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Feb 2023
Response from Saeeda on 29 Mar 2023
Dear TyroneThank you for rating your stay at Garden Court Milpark.RegardsSaeeda

10/10 Excellent

Krishnakant

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast
Stayed 4 nights in Feb 2023
Response from Saeeda on 29 Mar 2023
Dear KrishnakantThank you for your rating. I am glad you enjoyed our breakfast.RegardsSaeeda

4/10 Poor

Mohammed Zaid

Stayed 1 night in Nov 2022
Response from Saeeda on 13 Dec 2022
Dear Mr MohammedIt is with concern that we receive your rating of Garden Court Milpark.We are unable to locate your name in our system but would like to apologise for any shortfalls you experienced.RegardsSaeeda

10/10 Excellent

Solomon

Stayed 1 night in Nov 2022
Response from Saeeda on 13 Dec 2022
Dear Mr SolomonThank you for staying with us at Garden Court Milpark.I am pleased that you found our services and facilities to your satisfaction.RegardsSaeeda

8/10 Good

Mukhethiwa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Saeeda on 19 Aug 2022
Dear MukhethiwaThank you for staying at Garden Court Milpark and for taking the time to rate your stay.I am pleased that you had a good experience and found our services to your satisfaction. We look forward to welcoming you back.RegardsSaeeda Soni

4/10 Poor

russel

Disliked: Staff & service, property conditions & facilities
Break fast was a disaster with no cheese.
Breakfast was a disaster with no cheese for omelette,and all the coffee machines broken not working.Food was cold,it really was just not good. I was disappointed with food.Ice machines not working the Saturday and as such we could not have ice. Please attend to the above as these are very important issues to your patrons
Stayed 1 night in Jul 2022
Response from Saeeda on 6 Jul 2022
Dear Russel Thank you for taking the time to provide feedback relating to your recent stay at Garden Court Milpark. I would like to personally apologise for the inconvenience caused to you by the lack of cheddar cheese with only mozzarella being available. Both the coffee machines were working and I am sorry that you were advised otherwise. The ice machine was attended to the same evening. I appreciate you bringing this to my attention and please be assured that the necessary steps have been taken to adress the above. Regards Saeeda Soni

6/10 Okay

Pamela

Travelled with family
Disliked: Staff & service, property conditions & facilities
Found a small roach on the dressing table near the mirror. Asked for a small cushion which never arrived. Larger towels would be appreciated and better lighting.
Stayed 3 nights in Apr 2022
Response from Sassy on 28 Apr 2022
Dear Pamela Thank you for rating your recent stay at Garden Court Milpark. Your feedback is noted with concern. The bath sheet provided is the Garden Court standard delivery and unfortunately there is no bigger size available. Your feedback is appreciated. Regards Saeeda Soni

10/10 Excellent

Delphin

Stayed 2 nights in Feb 2022

2/10 Terrible

Antonino

Stayed 1 night in Feb 2022

8/10 Good

SELWYNN

Liked: Cleanliness, staff & service, property conditions & facilities
Can Do Better
No bottle water in the rooms. Air conditioning was not working.
Stayed 1 night in Jan 2022
Response from Sharon on 20 Apr 2022
Dear Selwynn Thank you for staying at the Garden Court Milpark Bottled water is not complimentary and can be provided at a fee. The air conditioning has been attended to. Kind Regards Sharon Pillay

10/10 Excellent

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was amazing . I will be back
Stayed 2 nights in Oct 2021
Response from Kagiso Mokone on 25 Dec 2021
Good day Elizabeth, Thank you for choosing to stay with us at Garden Court Milpark, and I am pleased that you enjoyed your stay with us. Regards Kagiso

10/10 Excellent

Zonke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Everything about my stay was great. The staff is great but the hotel trains students; a little patience is needed there. Overall, the hotel is great.
Stayed 6 nights in Oct 2021

8/10 Good

S J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good place to stay to explore Joberg.
Its a great place to stay with amazing people. Just dont let reception organise taxis, see the guys in the driveway. The food at breakfast and dinner was very good and fantastic value
Stayed 2 nights in Feb 2020
Response from Wendy on 5 Apr 2020
Good Morning, Hope this mail finds you well. Thank you for compliment and choosing our Hotel and hope to continue booking with us in the near future. Many Thanks and Kind Regards, GC Milpark

2/10 Terrible

Cathy J

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Wendy on 5 Apr 2020
Good Morning, Hope this mail finds you well. We would like to apologize on the inconvenience hence we do not have porters but maintenance available to assist where possible as for staff will have to speak to them. It would be great to have you back you and experience the change of attitude. Many Thanks and Kind regards, GC Milpark

8/10 Good

Rubina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Kagiso on 5 Jan 2020
Good day Rubina Thank you for choosing to stay with us at Garden Court Milpark. We appreciate you feedback regarding your stay. We hope to see you in the near future. Regards Kagiso

10/10 Excellent

Yunus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 2 nights in Nov 2019
Response from Garden Court Milpark on 7 Dec 2019
Dear Guest, Thank you for choosing Garden Court Milpark as your hotel of stay. I'm pleased that you enjoyed your stay with us. Looking forward to welcoming you in the near future. Kind regards Terri-Ann

6/10 Okay

Verified traveller

Stayed 2 nights in Nov 2019
Response from Garden Court Milpark on 7 Dec 2019
Dear Guest, Thank you for choosing Garden Court Milpark for your stay. Please accept my sincere apology for all the shortcoming during your stay with us. Looking forward to accommodating you in future. Kind Regards Terri-Ann

8/10 Good

colin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with perfect location
Stayed 2 nights in Nov 2019
Response from Garden Court Milpark on 7 Dec 2019
Dear Guest, Thank you for choosing Garden Court Milpark as your hotel of stay. I'm pleased that you enjoyed your stay with us. Looking forward to welcoming you in the near future Kind regards Terri-Ann

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a safe neighborhood
It is a lovely hotel in a safe neighborhood. Clean and spacious rooms, awesome breakfast. The only uncomfortable experience we had was that the walls are pretty thin and you could hear everything from the neighboring rooms.
Stayed 1 night in Oct 2019
Response from Terri-Ann on 24 Oct 2019
Good Day, Trust this email finds you well. Thank you for your feedback. Looking forward to accommodating you in future. Kind Regards

10/10 Excellent

Thethe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Sep 2019
Response from Caroline Mokoena on 2 Oct 2019
Dear Guest Thank you for choosing Garden Court Milpark as your hotel of stay. I'm pleased that you enjoyed your stay with us. Looking forward to welcoming you in the near future. Kind regards,

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
There were various groups in the hotel yet the staff compliment ratio was not aligned. This resulted in zero service. The one particular group must have thought they were the only guests in the hotel, they were in considerably loud... :)
Stayed 1 night in Sep 2019
Response from Caroline Mokoena on 2 Oct 2019
Dear Guest We thank you for taking time to give feedback, following your stay at Garden Court Milpark. Please do accept my sincere apology due to any inconvenience caused due to the noise level from the group during your stay with us, your comment is seen in a very serious light and the matter has been discussed with relevant department for improvement and consistency in standard of service in future. We truly appreciate your patronage and look forward to welcoming you back at Garden Court Milpark in not a distance future. Kind regards,

10/10 Excellent

SA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Caroline Mokoena on 11 Sept 2019
Dear Guest Thank you for choosing Garden Court Milpark for your stay. I'm pleased that you enjoyed your stay with us. Looking forward to welcoming you in not so distance future. Kind regards,

8/10 Good

STEPHEN

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Caroline Mokoena on 21 Aug 2019
Dear Mr. Stephen Thank you for choosing Garden Court Milpark for your stay. Kind regards,

8/10 Good

Mukesh

Liked: Staff & service, property conditions & facilities
AiEcon was very old and noisy and they need a better choice of warm breakfast for vegetarians please. There was a non slip mat in the shower but it was very grimy
Stayed 1 night in Aug 2019
Response from Caroline Mokoena on 20 Aug 2019
Dear Mr. Mukesh Thank you for choosing Garden Court Milpark for your stay. Please accept my sincere apology for all the shortcoming during your stay with us. All comments were duly noted and addressed with all relevant managers for improvement and consistency. We truly appreciate and value your patronage and look forward to welcoming you back at Garden Court Milpark in not too distance future. Kind regards,

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant enough
The staff were very good to me, very friendly and helpful. The hotel was perfect for my needs, there was a cooling tower located a few meters away, I am a legionella consultant and I would imagine the tower wasn't monitored correctly but so far no issues with feeling unwell. The pool was definitely a no go but it is winter there. Area, just be careful but this is the case with most countries, just be alert and know your rout.
Stayed 3 nights in Jul 2019
Response from Caroline Mokoena on 6 Aug 2019
Dear Guest Thank you for choosing Garden Court Milpark. I'm glad that you enjoyed your stay with us. The comments are well received and shortcoming will be actioned. Looking forward to welcoming you back. Kind regards,

10/10 Excellent

M F, Durban. south africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend in Jhb
Quick check in. friendly staff. clean rooms. good breakfast. convenient access to major routes. Overall pleasant stay
Stayed 2 nights in Apr 2019
Response from Caroline on 7 May 2019
Dear Guest Thank you for your comment and I'm glad that you enjoyed your stay with us. Kind regards,

6/10 Okay

minghuang

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2019
Response from Caroline on 25 Apr 2019
Dear Guest Thank you for your feedback. Kind regards,

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was good and breakfast was good
Stayed 3 nights in Apr 2019
Response from Caroline on 24 Apr 2019
Dear Guest Thank you for your support and I'm pleased you enjoyed your stay with us. Kind regards,

6/10 Okay

Anil

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2019
Response from Caroline on 17 Apr 2019
Dear Guest Thank you for your review. Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its proximity to Milpark Hospital makes it convenient for visiting
Stayed 1 night in Dec 2018
Response from Mduduzi Manyathi on 20 Dec 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Garden Court Milpark
3 star hotel with a fare to match, but 4 star service. Minor improvements such as foregoing carpets for easier cleanliness. Carpets suck uo the dust and even when wet vacuumed they smell of damp. This wasnt a major issue for me. Rather damp than dust i guess. Reception service is 5 star! I forfeited the last room fare as I had to return home on Saturday 😩.
Stayed 6 nights in Oct 2018
Response from Mboneleli Mqina on 8 Nov 2018
Dear Catherine We thank you for taking the time to post a comment, following your recent stay at the Garden Court Milpark Hotel. Your feedback is always valued and greatly appreciated. Your comments regarding the 4 star service, minor improvements and reception service being a 5 star have been duly noted with much appreciation and we are very encouraged and delighted that we have successfully met and/or exceeded your expectations and as a result, created a favourable impression of our hotel. We truly appreciate and value your ongoing patronage and look forward to welcoming you back to the Garden Court Milpark Hotel in the not too distant future. With renewed appreciation and kind regards, Mboneleli Mqina Assistant General Manager

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2018
Response from Mboneleli Mqina on 8 Nov 2018
Dear Valued Guest We thank you for taking the time to rate us, following your recent stay at the Garden Court Milpark Hotel. Your feedback is always valued and greatly appreciated. Your scores have been duly noted with much appreciation and we are very encouraged and delighted that we have successfully met and/or exceeded your expectations and as a result, created a favourable impression of our hotel. We truly appreciate and value your ongoing patronage and look forward to welcoming you back to the Garden Court Milpark Hotel in the not too distant future. With renewed appreciation and kind regards, Mboneleli Mqina Assistant General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Mboneleli Mqina on 11 Oct 2018
Dear Valued Guest. We thank you for taking the time to rate us, following your recent stay at the Garden Court Milpark Hotel. Your feedback is always valued and greatly appreciated. Your scores have been duly noted with much appreciation and we are very encouraged and delighted that we have successfully met and/or exceeded your expectations and as a result, created a favourable impression of our hotel. Thank you. With renewed appreciation and kind regards Mboneleli Mqina Assistant General Manager

8/10 Good

Ross, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a convenient area
The staff are friendly and competent. The rooms are well decorated and comfortable.
Stayed 3 nights in Aug 2018
Response from GC Milpark on 25 Sept 2018
Dear Ross, Thank you for your positive feedback. We are happy that you had a great experience. Hoping to see you again at Garden Court Milpark. Kind regards, Lannice

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality and value
Well located, comfortable rooms, but the bathrooms are too dark
Stayed 5 nights in Aug 2018
Response from Noël A. Macquet on 29 Aug 2018
Dear Anonymous We are most grateful and appreciative that you chose to stay at and experience our hotel, Garden Court Milpark in August 2018 during your recent trip to Johannesburg and especially for taking the time to do a review of your experience on Expedia. Your patronage and support is greatly appreciated always and so is your feedback which is most welcomed and valued. The entire Garden Court Milpark Team is most delighted and very encouraged indeed to read your score and review with the heading "Quality and Value". Your feedback have all been duly noted and shared with the respective Management and staff, for which they are most thankful and appreciative. We thank you once again for your patronage and support which is always greatly valued and we do look forward to the privilege of welcoming you back Garden Court Milpark in the near future when you are next in Johannesburg. With renewed appreciation and kind regards Noël A. Macquet General Manager

6/10 Okay

Verified traveller

HOTEL IS TRENDING UPWARD
My stay at this hotel did not start off right from my arrival at the airport. The hotel was scheduled to pick me up from the airport but no one showed. They did, however, give me credit for the difference I paid versus what they had stated that I would be charged. An honorable thing. My greatest concerns were safety and security. The security person at the hotel informed me that it was very unsafe to walk around in the area. The staff was very friendly, the hotel very modern, the rooms were clean and their complimentary breakfast was delicious and plentiful. There was a lot of construction activities happening in the hotel's area and perhaps when this work is completed the safety aspect will not be a concern.
Stayed 4 nights in Jul 2018
Response from Noël A. Macquet on 29 Aug 2018
Dear Anonymous We are most grateful and appreciative that you chose to stay at and experience our hotel, Garden Court Milpark in August 2018 during your recent trip to Johannesburg and especially for taking the time to do a review of your experience on Hotels.com. Your patronage and support is greatly appreciated always and so is your feedback which is most welcomed and valued. The entire Garden Court Milpark Team is most delighted and very encouraged indeed to read your score and review with the heading "HOTEL IS TRENDING UPWARD". Your feedback have all been duly noted and shared with the respective Management and staff, for which they are most thankful and appreciative. We do regret to hear about the confusion with your airport pick-up and apologise for any inconvenience caused. We thank you once again for your patronage and support which is always greatly valued and we do look forward to the privilege of welcoming you back Garden Court Milpark in the near future when you are next in Johannesburg. With renewed appreciation and kind regards Noël A. Macquet General Manager

8/10 Good

Carol, Geelong, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money.
This hotel is very clean, comfortable and secure. Smorgasboard breakfast is excellent: great variety of choice and plenty of it. Hotel minibus is available for trips to town, tourist attractions, etc. Staff is friendly and helpful. In all: thumbs up!
Stayed 2 nights in Aug 2017
Response from General Manager on 10 Sept 2017
Dear Carol We are most grateful and appreciative that you chose to stay and experience our hotel in August 2017 during your recent trip to Johannesburg and especially for taking the time to do another review of your experience on Expedia. Your patronage and support is greatly appreciated always and so is your feedback which is most welcomed and valued. We are most delighted and very encouraged indeed to read your score and review with the heading "Good Value for Money". Your feedback have all been duly noted and shared with the respective Management and staff, for which they are most thankful and appreciative of the feedback. We thank you once again for your patronage and support which is always greatly valued and we do look forward to the privilege of welcoming you back in the near future when you are next in Johannesburg. With renewed appreciation and kind regards Noël A. Macquet General Manager

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very nice. Comfortable, great breakfast, friendly staff, nice fitness area.
Stayed 1 night in Jul 2017
Dear Ashley We are most grateful and appreciative that you chose to stay and experience our hotel in August 2017 during your recent trip to Johannesburg and especially for taking the time to do another review of your experience on Expedia. Your patronage and support is greatly appreciated always and so is your feedback which is most welcomed and valued. We are most delighted and very encouraged indeed to read your score and review. Your feedback have all been duly noted and shared with the respective Management and staff, for which they are most thankful and appreciative of the feedback. We thank you once again for your patronage and support which is always greatly valued and we do look forward to the privilege of welcoming you back in the near future when you are next in Johannesburg. With renewed appreciation and kind regards Noël A. Macquet General Manager

6/10 Okay

MANOEL

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2023

4/10 Poor

Vanderlei

Travelled with family
Liked: Cleanliness
Ruim de mais, nunca mais eu volto!!!
Primeiro não achavam nossa reserva, esperamos 40 minutos ate resolver o problema, feito isso, no dia seguinte no cafe da manha, fomos informados que somente 2 adultos poderiam tomar cafe da manha, e queriam cobrar a mais por isso, mas minha reserva foi feita para 3 adultos, nem eu explicando que iria embora um dia antes por conta do Corona, e que já havia pago um dia que não iria usar eles não deixaram um de nos tomar o cafe, Lamentável!
Stayed 2 nights in Mar 2020
Response from Wendy on 5 Apr 2020
Good Morning, Thank you for staying with us and choosing our facility to accommodate you. We would like to apologize with regards to breakfast as it states two adults and two kids under the age of 18 even if you were to leave early I guess we should have explained more on check I even during your stay with us. Hope this explains better and will continue to use our hotel in the future. Kind regards, GC Milpark