Breakfast, lunch, dinner served; local cuisine
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Reviews of aha Kopanong Hotel & Conference Centre

3 out of 5
aha Kopanong Hotel & Conference Centre
243 Glen Gory Road, Norton Estates, Benoni, Gauteng

Reviews

8.6

Excellent

Rating 10 - Excellent. 17 out of 44 reviews" "
Rating 8 - Good. 24 out of 44 reviews" "
Rating 6 - Okay. 2 out of 44 reviews" "
Rating 4 - Poor. 0 out of 44 reviews" "
Rating 2 - Terrible. 1 out of 44 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

9.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Eurydice, San Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and had a speedy check-in.
Stayed 3 nights in Feb 2024
Response from .. on 29 Feb 2024
Good morning EurydiceI would like to thank you for taking the time to advise of your recent stay at Kopanong Hotel and Conference Centre.Do allow us the opportunity to serve you again. We will do everything in our power to deliver an even better customer experience.Kind regards

8/10 Good

Megan

Stayed 1 night in May 2023
Response from Samantha on 23 May 2023
Dear MeganThank you for taking the time to review your stay with us.I hope your next stay is just around the corner. Looking forward to seeing you again soon. Kind Regards,Samantha Minnaar

10/10 Excellent

Gale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Large Room Stay
Stayed 1 night in Nov 2022
Response from Samantha on 25 Nov 2022
Dear Valued Guest. Thank you for taking the time to review your stay with us.I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Looking forward to seeing you again soon. Kind Regards,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021
Response from Samantha on 16 Dec 2021
Dear Valued Guest Thank you for your review and for choosing our hotel. Please visit us again. It will be our honour and delight to serve you. Kind Regards Samantha Revenue Manager

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Served it’s purpose
Stayed 2 nights in Nov 2021
Response from .. on 6 Dec 2021
Dear Valued Guest I would like to thank you for taking the time to advise of your recent stay at Kopanong Hotel and Conference Centre. Do allow us the opportunity to serve you again. We will do everything in our power to deliver an even better customer experience. Kind Regards Samantha

8/10 Good

Sibusiso

Liked: Cleanliness, staff & service, property conditions & facilities
Comfort overall
Just them beds were too tiny (like kiddies bed for a grown man requiring XL). Booked an executive room with two twin beds, bad mistake!!!
Stayed 1 night in May 2021
Response from .. on 24 May 2021
Thank you for participating and contributing towards our on-going efforts to continuously improve our services and facilities. We sincerely apologise that you did not enjoy all our offerings to the extent that we have set ourselves out to achieve. The hotel is actively working to improve service levels and your feedback has proved to be invaluable. We look forward to your continued patronage and wish you the best in your business and personal endeavours. Kind Regards Samantha

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing, Clean and friendly staff.
Amazing, clean, friendly staff. Stayed only for one night.
Stayed 1 night in Dec 2020
Response from . on 15 Dec 2020
Dear Valued Guest. Thank you for taking the time to review your stay with us. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Looking forward to seeing you again soon. Kind Regards, Samantha Minnaar Revenue Manager

10/10 Excellent

Sibusiso

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real gem in Benoni
Pleasantly surprised. Well groomed establishment in a great area. Felt very safe and secure. Beautiful setting
Stayed 1 night in Oct 2020
Response from . on 5 Oct 2020
Dear Sibusiso Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Kind Regards, Samantha Minnaar Revenue Manager

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. The food from the restaurant was great. They offer a free shuttle from the airport
Stayed 1 night in Jul 2019
Response from Samantha Minnaar on 22 Jul 2019
Dear Valued Guest. Thank you for taking the time to review your stay with us. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Looking forward to seeing you again soon. Kind Regards,

10/10 Excellent

T L, Pocatello

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed the stay and the conference
Stayed 1 night in May 2019
Response from Samantha Minnaar on 12 Jul 2019
Dear Valued Guest. Thank you for taking the time to review your stay with us. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Looking forward to seeing you again soon. Kind Regards,

8/10 Good

Georg, Johannesburg

Liked: Cleanliness, property conditions & facilities, room comfort
Above average
It was a nice venue, but due to a lot of conference attendees being the skillset we were, the service was a little slow and the venue a little loud.
Stayed 1 night in Dec 2018
Response from Sam on 12 Dec 2018
Dear Georg Thank you for participating and contributing towards our on-going efforts to continuously improve our services and facilities. Your comments will help us serve you and all our guest better in the future. We look forward to your continued patronage and wish you the best in your business and personal endeavors Your time, contribution and attention highly regarded. Kind Regards Samantha Minnaar Revenue Manager

8/10 Good

Chantal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bonne soirée et très bonne nuit
Stayed 1 night in Dec 2018
Response from Sam on 12 Dec 2018
Dear Chantal Thank you for taking the time to review your stay with us. I hope your next stay is just around the corner. Looking forward to seeing you again soon. Kind Regards, Samantha Minnaar Revenue Manager

8/10 Good

antonie

Liked: Cleanliness, staff & service
Good value for money excellent breakfast
Accommodation was adequate. Venue was very busy due to conferences. Check-in was smooth and fast. Room was ok. Breakfast was very good.
Stayed 1 night in Sep 2018
Response from sam on 4 Oct 2018
Dear Antonie Thank you for participating and contributing towards our on-going efforts to continuously improve our services and facilities. We have noted your feedback and valuable comments. We hope to be of service to you again in the near future. Kind Regards Samantha Revenue Manager

8/10 Good

anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

8/10 Good

Dennis

Liked: Cleanliness, staff & service, room comfort
Great stay! Very friendly and welcoming staff. Unit was very comfortable and clean but needs a little TLC (bad TV reception, outside light not working, no remote for aircon). Buffet breakfast was really great!!!
Response from General Manager on 21 Feb 2017
Dear Dennis Firstly I would like to thank you for taking the time to advise of your recent stay at Kopanong Hotel and Conference Centre. Its only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon service that we provide to our valued guests. I hope your next stay is just around the corner. Looking forward to seeing you again soon. Kind Regards, Samantha Minnaar

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
My husband and I was truly satisfied with the room service, Driver, front desk and all the rest of the staff. I will highly recommend this hotel to all my friends and family.
Response from General Manager on 14 Nov 2016
Dear Valued Guest Thank you for your valuable feedback and your contribution towards our efforts to continuously improve on our services and facilities. Thank you for the recognition,it is highly appreciated Hope to be of service to you again in the very near future. Kind Regards Samantha

8/10 Good

Matt, London

Liked: Staff & service, room comfort
A place to kip
Comfortable, cheap hotel near airport
Response from General Manager on 12 Sept 2016
Dear Valued Guest Thank you for participating and contributing towards our on-going efforts to continuously improve our services and facilities. We look forward to your continued patronage and wish you the best in your business and personal endeavours. We are honoured to be have been of service to you. Kind Regards Samantha Minnaar Revenue Manager

8/10 Good

Hugo, Cape Town

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel on the outskirts
Great hotel on the outskirts of Benoni/JHB in a lovely setting
Response from General Manager on 12 Sept 2016
Dear Valued Guest Thank you for participating and contributing towards our on-going efforts to continuously improve our services and facilities. We look forward to your continued patronage and wish you the best in your business and personal endeavours. We are honoured to be have been of service to you. Kind Regards Samantha Minnaar Revenue Manager

10/10 Excellent

Jerry, Nigeria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time!
I just want to say i had a wonderful time at Kopanong. I stayed in room 1003 and can say I had so many aha! moments!!! From the check-in, where i was graciously welcomed, and my hotel booking issues resolved, to the guys at the reception, the restaurant and the room, I am glad for the experience and look forward to coming back real soon. These guys rock!
Breakfast
Breakfast selfie with friends
Lobby
By the boulapdidi lake
Response from Samantha on 26 Aug 2016
Dear Jerry Thank you for participating and contributing towards our on-going efforts to continuously improve our services and facilities. We look forward to your continued patronage and wish you the best in your business and personal endeavours. We are honoured to be have been of service to you. Kind Regards Samantha Minnaar Revenue Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Samantha on 27 Jul 2016
Dear Values Guest Thank you for participating and contributing towards our on-going efforts to continuously improve our services and facilities. We look forward to your continued patronage and wish you the best in your business and personal endeavours. We are honoured to be have been of service to you. Kind Regards Samantha Minnaar

2/10 Terrible

Bradley, London

Disliked: Staff & service, property conditions & facilities
Terrible service and a hotel that's falling apart
The morning we checked in there was left over mouldy food in the fridge, which was never removed! Even after we made it known to reception. We were shouted at when we showed up for breakfast because they weren't ready for us! I was served raw pork sausages twice! And for the last 2 and a half days there was no running water, even after complaining the best I got was "we're working on it" when I requested a new room they said they will make arrangements which never happened! I had to go to a family members house 14 km away to have a shower! Will never stay there again!
Good Day Sir Thank you for participating and contributing towards our on-going efforts to continuously improve our services and facilities. We appreciate your time in bringing this matter to our attention. We apologise for the annoyance/inconvenience that this may have caused to you. The hotel is actively working to improve service levels and your feedback has proved to be invaluable. We continue to be committed to provide you and all our guests with the highest standard of service in the industry. We look forward to your continued patronage and wish you the best in your business and personal endeavours. Kindly advise me on you email address so that I can gain further insight regarding your stay. Kind Regards Samantha Minnaar Front Office Manager

8/10 Good

Ian, Gloucester

Long Stay
Comfortable good bed good breakfast No WiFi
Response from Samantha on 23 Jul 2016
Good Day Thank you for participating and contributing towards our on-going efforts to continuously improve our services and facilities. We are happy to advise that we have just completed our WIFI project in our accommodation rooms. We are honoured to be have been of service to you. Samantha Minnaar Front Office Manager

10/10 Excellent

Pauline Kgetsi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Samantha on 23 Jul 2016
Good Day Thank you for participating and contributing towards our on-going efforts to continuously improve our services and facilities. We look forward to your continued patronage and wish you the best in your business and personal endeavours. We are honoured to be have been of service to you. Samantha Minnaar Front Office Manager

10/10 Excellent

Cheri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Samantha on 23 Jul 2016
Good Day Thank you for participating and contributing towards our on-going efforts to continuously improve our services and facilities. We look forward to your continued patronage and wish you the best in your business and personal endeavours. We are honoured to be have been of service to you. Samantha Minnaar Front Office Manager

10/10 Excellent

isabella, Nottingham United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A definitely would go again hotel
it was good vlue for money. Staff friendly and helpfull. Food fresh and delicious. Rooms cleaned to high standard
Response from Samantha on 23 Jul 2016
Good Day Thank you for participating and contributing towards our on-going efforts to continuously improve our services and facilities. We look forward to your continued patronage and wish you the best in your business and personal endeavours. Thank you for the recognition highly appreciated. We are honoured to be have been of service to you. Samantha Minnaar Front Office Manager

8/10 Good

Willem, George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for business stays
Thoroughly enjoyed my stay. Everytime I asked for assistance from the hotel on a matter, it was swiftly attended to. Though the buffet dinner was a bit expensive, but food looked quite nice.
Response from Samantha on 23 Jul 2016
Good Day Thank you for participating and contributing towards our on-going efforts to continuously improve our services and facilities. We look forward to your continued patronage and wish you the best in your business and personal endeavours. We have noted your feedback and valuable comments. We are honoured to be have been of service to you. Samantha Minnaar Front Office Manager

8/10 Good

Abdulrauf

Liked: Cleanliness
Good Day Thank you for participating and contributing towards our on-going efforts to continuously improve our services and facilities. We look forward to your continued patronage and wish you the best in your business and personal endeavours. We are honoured to be have been of service to you. Regards Samantha Minnaar

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Did not know you had to arrange airport transportation ahead of time so it cost us $30 extra. That is a problem when arriving as you can only estimate the time of arrival and time it takes to get through customs and immigration.
Response from Samantha on 25 May 2016
Good Day Thank you for participating and contributing towards our on-going efforts to continuously improve our services and facilities. We look forward to your continued patronage and wish you the best in your business and personal endeavours. We are honoured to be have been of service to you. Regards Samantha Minnaar

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
nice business hotel
a comfortable hotel for the business traveller. Good breakfast
Good Day Thank you for participating and contributing towards our on-going efforts to continuously improve our services and facilities. We look forward to your continued patronage and wish you the best in your business and personal endeavours. We are honoured to be have been of service to you. Regards Samantha Minnaar

8/10 Good

j c

Liked: Cleanliness, staff & service, room comfort
Good Day Thank you for participating and contributing towards our on-going efforts to continuously improve our services and facilities. We look forward to your continued patronage and wish you the best in your business and personal endeavours. We are honoured to be have been of service to you. Regards Samantha Minnaar

8/10 Good

j c

Liked: Cleanliness, property conditions & facilities, room comfort
Good Day Thank you for participating and contributing towards our on-going efforts to continuously improve our services and facilities. We look forward to your continued patronage and wish you the best in your business and personal endeavours. We are honoured to be have been of service to you. Regards Samantha Minnaar

10/10 Excellent

Bob, Davenport, FL USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great our third year of starting our trip to South Africa at this hotel.
Dear Bob Thank you for participating and contributing towards our on-going efforts to continuously improve our services and facilities. We look forward to your continued patronage and wish you the best in your business and personal endeavours. Thank you for the recognition highly appreciated. Your time, contribution and attention highly regarded.

8/10 Good

Bereng, Lesotho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in cool area.
I had a wonderful stay at the hotel. I'm planning another visit with a group of friends.
Response from Samantha on 31 Jul 2015
Dear Valued Guest Thank you for participating and contributing towards our on-going efforts to continuously improve our services and facilities. We look forward to your continued patronage and wish you the best in your business and personal endeavours. Thank you for the recognition highly appreciated. Your time, contribution and attention highly regarded.

8/10 Good

A Beukes, Nelspruit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent service
Good place to stay while in Jhb for business. Accomodation very comfortable. Check in staff was very friendly and helpful. Buffet dinner expensive and options limited.
Dear A Beukes Thank you for participating and contributing towards our on-going efforts to continuously improve our services and facilities. Your comments will help us serve you and all our guest better in the future. We look forward to your continued patronage and wish you the best in your business and personal endeavors. Your time, contribution and attention highly regarded

10/10 Excellent

Makiko

Travelled with group
Liked: Cleanliness, staff & service
静かで、ゆっくり滞在できます。スタッフも親切でフレンドリーです。お食事も美味しいです。
Stayed 6 nights in Apr 2023
Response from Samantha on 1 May 2023
Dear Valued GuestThank you for your review and for choosing our hotel. We can't wait for the next opportunity to serve you; and will do everything in our power to once again allow you to experience the best that we have to offer.Kind regardsSamantha

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bekvämt o lugnt,god mat
Perfekt för en natt innan flyget
Response from General Manager on 31 Jan 2017
Dear Helen Thank you for taking the time to review your stay with us. I hope your next stay is just around the corner. Looking forward to seeing you again soon. Kind Regards, Samantha Minnaar

10/10 Excellent

Lothar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Komfortables und sauberes Hotel
Wir waren als Familie dort und haben die großzügigen Appartements genossen. Den jungend Leuten gefiel vor allem das Gym und das Frühstücksbuffet.
Response from General Manager on 23 Jan 2017
Dear Valued Guest Thank you for participating and contributing towards our on-going efforts to continuously improve our services and facilities. We look forward to your continued patronage and wish you the best in your business and personal endeavours. We are honoured to be have been of service to you. Kind Regards Samantha Revenue Manager

8/10 Good

carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel para conexiones de aeropuerto
El transf del hotel funciona bien. La cena y el desayuno muy completos. En el desayuno hacen tortillas y huevo en el momento. Muy recomendable para una noche si vas al coger un vuelo en el aeropuerto de Johannesburgo.
Response from Johann on 29 Aug 2016
Estimada Carmen Gracias por participar y contribuir a nuestros esfuerzos en curso para la mejora continua de nuestros servicios e instalaciones. Esperamos con interés su continuo patrocinio y le deseamos lo mejor en su negocio y esfuerzos personales. Gracias por el reconocimiento, que es muy apreciada Su tiempo, la contribución y la atención es muy apreciada. Regards Johann Minnaar General Manager

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Response from Samantha on 23 Jul 2016
Good Day Thank you for participating and contributing towards our on-going efforts to continuously improve our services and facilities. We look forward to your continued patronage and wish you the best in your business and personal endeavours. We are honoured to be have been of service to you. Samantha Minnaar Front Office Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Day Thank you for participating and contributing towards our on-going efforts to continuously improve our services and facilities. We look forward to your continued patronage and wish you the best in your business and personal endeavours. We are honoured to be have been of service to you. Regards Samantha Minnaar

6/10 Okay

Tertia, Münsingen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nicht genügend.
Ich bin nicht im kopanong ünernachtet. Die zimmer war zu kalt und die heissung sistem war lärmig. Ich habe mit die Hotel organisiert dass Sie mir für zwei nächte die rechnung schicken und die weitere drei Tage soll hotel.com mich die geld zurück geben. Danke . Tertia Studer
Good Day Thank you for participating and contributing towards our on-going efforts to continuously improve our services and facilities. We look forward to your continued patronage and wish you the best in your business and personal endeavours. We are honoured to be have been of service to you. Regards Samantha Minnaar