Outdoor pool, pool umbrellas, pool loungers
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Reviews of The Mutiara Jimbaran Boutique Villas

3.5 out of 5
The Mutiara Jimbaran Boutique Villas
Jalan Karang Mas Sejahtera No. 88, Jimbaran, Bali

Reviews

9.2

Wonderful

Rating 10 - Excellent. 11 out of 17 reviews" "
Rating 8 - Good. 4 out of 17 reviews" "
Rating 6 - Okay. 2 out of 17 reviews" "
Rating 4 - Poor. 0 out of 17 reviews" "
Rating 2 - Terrible. 0 out of 17 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Joyce Mei

Stayed 5 nights in Dec 2023
Response from Anna on 6 Jan 2024
Dear Mr/s. Joyce, Warmest greeting from The Mutiara Jimbaran Boutique VillasThank you for your review and feedback. We are glad to know that you enjoyed your stay with us. It’s our pleasure to welcoming you and for choosing us as your preferred resident during your stay in Bali. We do hope that we could be a part of your happy moment and we are looking forward to welcoming you again in the future. Sincerely,Management

10/10 Excellent

Julia

Travelled with group
Liked: Cleanliness, room comfort
Fantastic luxury, very helpful staff
We had a magnificent time. The grounds are gorgeous and huge and the private pools included with each villa is so fun. (The fact that you get your OWN private pool makes this place so special!!) The staff was extremely helpful with food orders and bookings of drivers and tours and spa treatments. Would definitely recommend this place to families, or couples, or groups of friends since there is a ton of space for everyone.
Stayed 5 nights in Apr 2023
Response from Management on 17 Apr 2023
Dear Mr/s. Julia, Warmest greeting from The Mutiara Jimbaran, Thank you very much for your review and feedback. We are glad to know that you enjoyed your stay with us.Thank you very much too for choosing us as your preferred resident during your stay in Bali. We do hope that we could be a part of your happy moment and we are looking forward to welcoming you again in the future. Sincerely, Management

6/10 Okay

Adam

Travelled with family
Liked: Cleanliness
Adequate, but needs some refreshing
Our family of 6 stayed in a 3-bedroom villa for just one night, and because it was a short stay, the Mutiara served its purpose. The rooms and linens were clean and the beds comfortable, and the common area also was fine. But the property in general is in need of an update, with the entirety of the amenities simply aging and worn in (furniture, bathroom fixtures, refrigerator, etc). The pool seemed OK during the day, but in the evening, the underwater lights revealed lots of strange little fibers circulating in the water; we couldn't figure out what it was but it was odd and suggested at the least that the filtration system needed cleaning. The front desk staff were polite but not particularly friendly. The porters and security guards were all very nice and helpful.
Stayed 1 night in Oct 2022
Response from Management on 25 Oct 2022
Dear Mr/s. Warmest greeting from The Mutiara Jimbaran Boutique Villas.Thank you very much for your review and feedback. We do apologize for the uncomfortable situation you have during your stay with us. We will take a note and deliver your kind advice regarding these matters for our management attention.Thank you very much too for choosing us as your preferred resident during your stay in Bali. We do hope that we could be a part of your happy moment and we are looking forward to welcoming you again in the future. Sincerely, Management

8/10 Good

Gavin

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property is all about the villa and the amenities in your villa as there isn't a lot elsewhere in the property. It couldn't be cleaner, it was very spotless. very high walls making it very private. Great pool. The outdoor stairs between the two levels wasn't ideal overnight as we were staying with kids. Overall a fantastic place to stay off you are after a villa
Stayed 1 night in Oct 2022
Response from Management on 21 Oct 2022
Dear Mr/s. Gavin, Warmest greeting from The Mutiara Jimbaran Boutique Villas, Thank you very much for your review and feedback. We do apologize for the incomplete facilities in the room. We will take a note and deliver your kind advice regarding the safe in the room to our management. Thank you very much too for choosing us as your preferred resident during your stay in Bali. We do hope that we could be a part of your happy moment and we are looking forward to welcoming you again in the future. Sincerely, Management

10/10 Excellent

Igal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unforgettable
Butiful stay, amazing stuff,gourges swimming pool.needs to improve the quality of the kitchen.
Stayed 10 nights in Jan 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Private pool was great. Breakfast cooked in villa very relaxing. Wifi hard to get hold of occasionally but when it is working you can get it from your villa i.e no need to go to a public area Very friendly, helpful staff. Will be returning. Terima kasih!
Stayed 7 nights in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mutiara Jimbaran Villas We spent over three weeks here in March, nice private villa with two bedroom two bathrooms. Only used the lower level. The pool was huge compared to other villas. Daily towel changes and cleaning service Super helpful staff and a complimentary shuttle to shopping or the beach. Close walk to Pepito’s supermarket and Pharmacy. Would stay here again in a heartbeat. Wifi was good and good air conditioning. Breakfast made at villa each morning was fresh and delicious. Thank you to everyone who made our stay memorable. Gerd.
Stayed 23 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big and Comfortable with good-size private pool
The villa is spacious, comfortable and private. Clean and pretty new. Separate private bathroom attached to each room for all the 4 bedrooms. It's a pity we didn't have time to swim in the pool. The pool is of right size for us to swim and it looks clean and blue. The kitchen is well supplied with cultery. We would definitely come back stay here if we are back to Bali and would highly recommend this place as it is private yet not remote. One disadvantage, the wifi is not working/available.
Stayed 2 nights in Feb 2018
Response from Bagus on 6 Mar 2018
Dear Carol Thank you for your feedback and your compliments were music to my ear. I would like to extend my sincere apologies regarding our wifi connection and we will address this issue accordingly with the department concerned so that improvements can be made to ensure the best service is given to our valuable guests. Again, thank you very much for your feedback and I do hope that we will have the opportunity to welcoming you again in the future and restore your confidence in our service.

10/10 Excellent

Guillermo

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Bonita villa excelente servicio
Stayed 1 night in Apr 2024
Response from Management on 17 Apr 2024
Dear Mr/s. Guillermo, Warmest greeting from The Mutiara JimbaranThank you for your review and feedback. We are glad to know that you enjoyed your stay with us. It’s our pleasure to welcoming you and for choosing us as your preferred resident during your stay in Bali. We do hope that we could be a part of your happy moment and we are looking forward to welcoming you again in the future. ps : to keep updating information and promo kindly follow us on instagram @themutiarajimbaranSincerely,

10/10 Excellent

Kristina

Travelled with group
Liked: Room comfort
Stayed 1 night in May 2022
Response from Management on 21 Jun 2022
Dear Sir/Madam, Warmest greeting from The Mutiara Jimbaran Boutique Villa, Thank you for your review and feedback. We are delighted to know that you enjoyed your stay with us ^^ It is our pleasure to be a part of your happy moments. We will more than happy to welcoming you again at our property in the future. Sincerely, Management

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適でお勧めです！
主人とふたりで利用しました。 プールもお部屋もゆったり快適な広さで バスルームも広々、水の出も良くとても快適でした！ 4人がけのテーブルに、ソファー 大きな冷蔵庫に、ウォーターサーバー（熱湯も出ます）が使い放題で、飲み水の心配も無く最高でした。 あまりに快適で、同じ系列のスミニャックにも滞在しました！ コスパも良くお勧めのビィラです。
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 7 nights in Oct 2019

10/10 Excellent

Nordine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

Michiyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Susie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018
Response from Bagus on 3 Sept 2018
Dear Susie, Thank you for your feedback. Regards, Villa Manager

6/10 Okay

tiger, 兵庫県宝塚市

安くて広いビラ
空港までの送迎をお願いしていたにもかかわらず、ヴィラの、報告、連絡、相談、が出来ておらず、迎が来なかったです。 これも、バリタイム。。。。⁈ バリタイムを有効に使えば、のんびりとした時間を過ごせました。 ジャパニーズタイムを強調した人にはお勧めできません。
Stayed 1 night in May 2018
Response from Bagus on 23 May 2018
Dear tiger, Thank you for your feedback and we do apologize for inconvenience during your stay at our villa. Regarding airport transfer, actually this is only miss understanding between you and our staff. Our staff asked you flight details and informed you the price of airport transfer but you only gave your flight details without confirmed our price. So our staff asked you again regarding confirmation of our price but we never received answer of our question. So, we canceled your request due to information from you is uncompleted. Again, thank you for staying with us and make sure you get a confirmation from the hotel in every your special request, so you will not disappointed during your holidays everywhere. Best Regards, Villa Manager